Dove Court Care Home

My brother was assigned to Dove Court Care Home for a 28-day assessment by the hospital. Some few weeks after the 28 days he was readmitted to the hospital and subsequently returned for palliative care to Dove Court nursing care. Both Dove Court units treated him with care and respect and all facilities were excellent.

My mum had been a resident in Nightingale House up to her return from hospital beginning Nov 2022. A recent hospital stay had resulted in my mum's health deteriorating, needing nursing care. It was decided that her future care could be accommodated in Robin House Dove Court. I was allowed to choose a room for my mum which was granted and the whole of my mum's belongings were relocated, pictures hung, furniture moved and clothing relabelled. Nothing was too much trouble for all staff involved. My mum was welcomed back and cared for with empathy, dignity and love and most of all reassurance she needed at this difficult time. All staff were supportive throughout my mum's last days.

My mum has been in Swallow House for about 9 months. In that time, I have witnessed first-hand how caring and dedicated the staff are. The staff are exemplary in treating my mum as if she were their mum. I visit twice a week and all the residents are always dressed and well cared for. This unit has an excellent manager who leads by example and has excellent interpersonal skills. She is always prepared to communicate how my mum is and where necessary liaise with professionals as the need arises.

The staff were very friendly and attentive and the home was well run. The premises were always clean and tidy and the residents were too.

We couldn't have been happier with her care.

I, unfortunately, had to move both my mum and dad into Dove Court Care Home in March this year, one of the hardest decisions of my life! We lost my dad on the 23rd of October, both myself and my wife spent two nights in the home at my dad's bedside. This really opened my eyes to the care and compassion all the staff, bar non, put into each and every shift. I cannot recommend the home enough, their work in very difficult and complex individual needs warms my heart. Hope you all read this and thank you all again.

I am so glad that my mum spent the last 5 weeks of her life at Dove Court. I will always remember the staff and felt like part of an extended family in the short time Mum was in their care.

The care shown to Mum was exemplary. She was treated with dignity and respect throughout her stay. The staff were extremely helpful to both Mum and us (family), always going above and beyond. They coped especially well with Mum's sharp tongue. I recommend Dove Court without reservation.

I was very satisfied with all the help and care I received and I would like to thank everyone concerned for their kindness.

My experience at Dove Court Care Home was very pleasant. Lovely staff. I have been to quite a few care homes to visit relatives, this is by far the best. Lovely and clean and beautiful gardens.

Thank you all from myself and all the family. You're all simply the best.

My dad was looked after and cared for by these lovely staff, he wasn’t in there very long, but long enough to see the time and care the staff put in, some staff assisted him on hospital visits and reassured my mum that he was looked after, the sister went above and beyond to help and get my mum in to spend time with him and in his last few weeks. And a big thank you to the carer that sat with him at the end. Means a lot.

My dad was in Kingfisher for dementia care for almost 2 years until his death this month. I cannot fault the care he received. He was quite a challenge on a day-to-day basis, but they showed professionalism and genuine affection towards him. In his last days, they showed great compassion and helped him die comfortably and peacefully. I always felt they cared for him as much as me.

It's often the little things which set apart an excellent care home from a good one and the commitment, attention to detail, and leadership shown by the entire management team is exemplary! It's not just a care home - it's a family.

I can’t fit a full review on the care home as I’m limited to 1000 characters but the aftercare is severely lacking and the staff show no empathy toward their residents family.

My Mum has been at Dove Court for just over two years. I can’t praise the home enough. Everyone is so helpful and kind. Even though I haven’t been able to visit as I am shielding, the staff have kept me up to date and we have had video calls whenever we have wanted them both the care staff and activity staff have arranged this. Mum also looks really well. She never has a bad word to say and often tells me she feels safe and happy. Mum often tells me that the managers have been to see her as well which again is lovely to hear. Well done to everyone there.

My husband went straight into care from hospital and I and my family felt that he settled really well and was happy there. All the staff showed great kindness and compassion. We were always made welcome when visiting, in my case, most days, and were always consulted and kept up to date with his care and needs. As I was there so often, I saw how kind the staff were to the residents and would spend time chatting to them. All the staff were excellent.

Thank you Dove Court.

I have been extremely well looked after from the minute I arrived. The staff are kind and polite. They let my daughter bring the dogs to visit. I feel safe, especially at night.

Thank you for looking after my nan. I will never forget you all.