He was well cared for and the staff did all that they could for him and us as a family.Julie W(Daughter-in-law of Resident/Service User)
The management go above and beyond to help you as much as they can.Andrea B(Respite Resident/Service User)
He was well cared for and the staff did all that they could for him and us as a family.Julie W(Daughter-in-law of Resident/Service User)
The management go above and beyond to help you as much as they can.Andrea B(Respite Resident/Service User)
Hope House is a welcoming, purpose-built care home in Clayton-le-Moors, Accrington, providing residential, nursing, dementia and respite care in a warm and supportive environment. Designed to offer comfort, safety and familiarity, the home features 38 bedrooms across two floors with lift access, alongside beautiful views over Mercer Hall Park.
The dedicated team at Hope House delivers person-centred care tailored to each individual’s needs, supporting residents to live with dignity, independence and...
Please note that fees are starting from prices. The team at Hope House will be happy to provide full guidance on individual care needs, room choice, and funding options, ensuring families receive clear and tailored information to support their decision-making.
The price(s) shown are provided by the care home. Contact Hope House for full pricing details and T&Cs.
Contact Hope House to confirm what's included and get a personalised quote:
Hope House has a Review Score of 9.7 (9.650) out of 10, based on 17 reviews in the last 2 years.
Over all time Hope House has 79 reviews.
My family member was only with you a short time, but the staff went above and beyond. They are a credit to you. I couldnt fault them nothing was too much trouble, They looked after my mother amazingly and treated her with dignity in her final days. I would recommend the facility to anyone that asked. I wish all care facilities were like this. Thankyou again to all the staff.
Thank you so much for your kind words. It means a great deal to hear that your mother was treated with the dignity, compassion and care she deserved during her final days. We're incredibly proud of our team, and we'll be sure to share your lovely feedback with them. Thank you for trusting us with your mother's care, and for taking the time to recommend us.
Mum had a lovely room, bright & airy, & very clean. I would highly recommend Hope House for any care needs
Thank you for your kind review. We're honoured to have cared for your mum and are pleased our team could provide comfort and support during such a difficult time.
The staff were loving caring and considerate at all times. The food was good, cleanliness and hygiene was constantly attended to and staff were all approachable at all times and listened if we had any concerns.
Thank you for your kind words and 5* review, it's really appreciated.
In my nan's final weeks, Hope House was amazing. xx
Thank you so much for your kind review. We're so pleased to hear that the environment felt welcoming and that the team made such a positive impression. It means so much to know that care, comfort and dignity were felt throughout.
My mum was moved to Hope House as end of life. I'm so pleased I chose here. I felt so comfortable and knew my mum would feel the same. From management to domestics, it was like a big family. All staff could not do enough for my mum right to the minute she passed, holding her hand till we arrived. The comfort we got afterwards was outstanding. They all need a medal. can't praise them enough. x
Thank you for sharing this review, its really comforting to hear that your mum was so well cared for at Hope House, and that the team supported both your mum and your family with kindness and dignity right to the end.
I am very grateful for the care and affection Barbara received while in your care.There was so much attention paid by everyone at Hope house to meeting her needs and making her last days enjoyable.The way we where treated as a family was like being involved in an extended family as every one there was kind and generous in so many ways.I couldn't recommend this home enough.Thanks again
Thank you for your kind words. It means a lot to know Barbara was so well cared for and that you felt supported by the wider Hope House team.
We could not thank them enough!!
Thank you for your kind words and 5* review, its greatly appreciated!
The home itself is always clean, welcoming, and well-organised, creating a calm and comforting environment. Communication with family members is excellent - we are made to feel part of the team . Thank you
Your kind words about our team and the peace of mind this gives...
Just want to say a big thank you to Cathy, Jade and all the staff at Hope House for caring for my sister, Christina, for many years. She sadly passed away on 09/01/26. The staff treated her with respect and dignity. So thank you again, see you all soon xx
Thank you for your kind words and heartfelt review. We're so sorry for your loss. We're glad that Christina was treated with the respect and dignity she deserved by our team at Hope House. Our thoughts are with you and your family, and we look forward to seeing you soon.
The food is excellent and hot. Hope House is cozy, warm and well decorated.
Thank you for your lovely review and kind words. It's great to know that the team at Hope House are friendly and helpful.
Since my dad has moved into Hope House, he's found a new lease of life, he's formed brilliant bonds with staff, who have gone above & beyond to make him feel at home. The home itself is always clean, tidy and smells fresh, which gives a good impression when I visit. I feel reassured by staff; they always take the time to talk to me during my visits. I'm incredibly grateful for the team at Hope House. I have now got a father-in-law and my own father at Hope House and can't fault the care for both.
Thank you for sharing such lovely feedback. We're delighted to hear that your dad and father-in-law both feel so well cared for at Hope House. It means a so much to know our team make them feel at home and supported.
Staff made us feel welcome nothing too much trouble friendly staff all round made mum feel comfortable as its hard going from home to a nursing home shes had a manicure too whilst in her room always coming in to see mum and turn her regularly
Thank you for your 5* review. Your feedback is really appreciated.
5*
Thank you for your kind words and your 5* review, it's really appreciated.
My nan has recently come to hope house and the staff have made her feel at home and also made my family feel at home. My nan has really settled in and is enjoying life again. Thank you to the staff at Hope House.
Thank you for your lovely review. We're so pleased to hear that your nan has settled in well at Hope House and is enjoying life again. It's wonderful to know that both your nan and family feel welcome.
My great-grandad is currently living at Hope House, and we couldn't be happier with the care he's receiving. Although he had the chance to return home once his baseline was reached, he chose to stay because he feels so well looked after there. Every time we visit, he looks well presented & clearly content. The staff are always friendly, helpful & quick to respond to the buzzer. The home itself is clean, welcoming & always smells fresh. Small details make a big difference. It gives our family peace of mind knowing he is in a supportive & caring environment. We are truly grateful to the Hope House team.
Thank you so much for your kind words. We're delighted to hear your great-grandad is happy, healthy and well cared for. You feedback means a lot to our team at Hope House.
The care home manager is awful, very controlling over service user patients contact with family members. The home manager is very aggressive on the phone especially over contact or visits with family members, We have attempted to visit my mum and been refused access by phone or in person, they control my mums money access to her own money & blame safeguarding, previously mentioning police advised no contact with family, this is clear lies as Lancashire police confirmed this is untrue, a person known to me apparently advised the care home not to allow the son any contact nor his family for no reason, it's simple lies, my mums 85 we have a large house with granny annexe built & this home is charging my mum £200 a day or £1400 per weekly/mum had been made confused when she should be with us her family, this home is only interested in profiting from old people, mums assets & home is now at risk. not been reviewed by the CQC since 2018.
Thank you for your review. We are sorry to hear your concerns. We are committed to providing a warm, supportive and respectful environment for all our residents. We understand this matter is now being managed, and we will continue to speak with you directly to provide any support you may need.
My grandad has been at Hope House for 4 months now, he has settled in so well. The staff are very caring and kind, and we as a family are happy we have made the right choice in care homes. Thank you for looking after my grandad.
Thank you so much for you kind words. We are so pleased to hear that your grandad has settled into Hope House so well. Hearing that the staff are kind and caring means so much to us, and that you are happy with your choice of having your grandad in our care.
My sister was given the best possible care. Staff of all grades were so kind and caring, nothing was too much trouble. She was nursed in a loving, dignified manner and she was made so comfortable in her final hours. Her room was welcoming and bright, with many of her own reminders of home encouraged to be brought to the home. Advice and support were always available for us, her relatives, even when she passed. We are so grateful to all Hope House staff.
Thank you very much for such a wonderful review for Hope House, we do appreciate your very kind words and your ratings. Kind regards
My father-in-law was admitted to Hope House for the final days of his life in a palliative care situation. Unfortunately, he was not able to get to know the staff personally due to his decline. His admission unfortunately was only over a 3-week period, leading to his passing from cancer. We as family would like to thank all of the staff involved in his care. He was well cared for and the staff did all that they could for him and us as a family. Special thanks to the assistant manager, night staff nurse and day staff nurse. Thank you to all involved. With loving gratitude.
Thank you very much for your review and kind words, it is very much appreciated. Kind regards.
The management go above and beyond to help you as much as they can. I can witness that.
What a wonderful review of Hope House, thank you, it is so very much appreciated. Kind regards
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Cathy Yates leads our passionate team at Hope House, dedicated to ensuring the home delivers excellent nursing care whilst making sure all residents' wishes and needs are met. For Cathy and her team, the health, well-being, and happiness of our 'family' of residents is always the number one priority.
"What sets Hope House apart is our award-winning commitment to excellence and our beautiful location opposite Mercer Hall Park. We gather details from those who know residents best and communicate regularly with families to ensure care plans reflect personal wishes and the important finer details that matter most."
Cathy ensures that everyone at Hope House is respected as an individual, understanding that everyone's needs and preferences are different.
Older Person Care, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
There are 38 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
2.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hope House to verify any information. View our terms and conditions. Hope House has an Enhanced Service -more info.