The staff, all of them are very caring, hardworking, supportive to residents and timely.Amanda P(Granddaughter of Resident/Service User)
All staff are extremely helpful and friendlyJill B(Sister of Resident/Service User)
Couldn't fault the care and the staff. Lovely atmosphere.Kerri S(Relative of Resident/Service User)
The staff, all of them are very caring, hardworking, supportive to residents and timely.Amanda P(Granddaughter of Resident/Service User)
All staff are extremely helpful and friendlyJill B(Sister of Resident/Service User)
Couldn't fault the care and the staff. Lovely atmosphere.Kerri S(Relative of Resident/Service User)
Laurel Bank is a purpose-built care home offering specialist 24-hour nursing and residential care, providing the best possible alternative for those who are no longer able to manage at home.
The team is passionate about providing high-quality care and are ideally suited to meet a wide range of care needs, from simply helping with day-to-day living through to complex care requirements.
The dedication can be seen in all work the...
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Laurel Bank Care Home for full pricing details and T&Cs.
Contact Barchester Laurel Bank Care Home to confirm what's included and get a personalised quote:
Barchester Laurel Bank Care Home has a Review Score of 9.8 (9.758) out of 10, based on 23 reviews in the last 2 years.
Over all time Barchester Laurel Bank Care Home has 121 reviews.
Seems homely and comfortable, the staff are extremely helpful and nothing is too much trouble.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The staff are wonderful. Without exception, everyone is very helpful, kind and friendly.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
All the staff are extremely caring, helpful and dedicated. Although the Christmas celebrations were cut back due to covid everyone was really lovely and attentive. I also attended Valentine's Day celebrations. This was so enjoyable and the room was decorated fantastically well. I was really impressed with everything - every detail had been thought through. All the residents were treated with respect, which showed that they were all cared for as individuals. Every time I go to visit everyone is very welcoming and happy. A lovely place.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My mum came in for end-of-life care in January. The staff have all been amazing, so caring, kind and compassionate. They have been very gentle with Mum and made her as comfortable as possible at the end of her life. They took very good care of us, especially when we needed to be with Mum around the clock. They have always been very honest with us regarding Mum's condition. We are so glad we chose Laurel Bank.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Following a period of time, my uncle needed respite care. Laurel Bank Care Home was able to accept him immediately upon discharge from the hospital. All staff are pleasant, helpful and understanding of my uncle's needs.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The care they give to everyone is very good and very nice people would not wish for better. My aunty has come on so well since she came to this care home.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My sister has been in Laurel Bank for 22 years and she is very happy and we are very happy.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The care that my mother receives and my personal dealings, I always find it more satisfactory.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Very friendly and welcoming with professional entertainment and social activities arranged for residents. Friendly staff on hand at all times. Very good leader.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My nanna came into the home on end-of-life care but has now been here for over a year and has thrived in the care she has received. Lovely caring staff and high-quality nutritious food have made a huge difference to her well-being. Communication with family could be improved i.e. Care plan and general issues in the home e.g Covid cases.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
What a beautiful day we were given by the staff at Laurel Bank for Christmas Day. Our family were treated to a great Christmas dinner with turkey and all the trimmings plus a choice of wine. We all enjoyed ourselves and my mother-in-law was enjoying our company in the lounge with the large television showing 'White Christmas'. Three cheers for the staff at Laurel Bank.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
When my wife died it was at that time we wanted me to stay at Laurel Bank. Everyone has been very supportive.
We are sorry for your loss. Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Absolutely love living here. The staff are very caring, and always here to help.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Staff are always considerate and caring and genuinely do care about the residents in the home. Our mum is well looked after and feels safe at Laurel Bank Care Home.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I have had respite care and visited friends in care homes. So when I sought care here to cover what I knew would be a stressful period, I was aware of the pros and cons, and my choice of Laurel Bank has proved to be a wise one. Congratulations to the whole team.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My very reluctant mum came to stay at Laurel Bank Care Home for respite recently. She settled in far more easily than we would have imagined she would. This is down to the amazingly supportive team caring for her. It was a pleasure to visit her and see her so comfortable in mind and body. We were made to feel welcome which also enhanced our experience. Thank you.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Christmas was very enjoyable-lots of good food and a good atmosphere. Meals were very good and being able to watch the King's speech was excellent. It was nice seeing Father Christmas with such a seemingly neverending stream of presents. Thank you so much.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My husband has been taken into the hospital on December 22nd therefore Christmas day was a mixed experience. Throughout the day all staff were caring and jolly being mindful of the situation. The food was excellent and the gifts generous. Despite the circumstances, I had an enjoyable day with caring company.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My mother has been very well cared for even though sometimes she can be difficult. All the staff are really pleasant and helpful.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I'm happy with the home and care.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Hi, my name is Lyndsay, and I am the General Manager here at Laurel Bank.
I am an RGN and have worked in the care sector for over 20 years. I moved over to Lancaster in 2019 from the North East to work for Barchester.
I began my career as a care assistant in 1998 and found that I enjoyed the environment so much that I trained to be a nurse, then transferred to management.
As a manager of a care home, every day is different and, at Barchester, we endeavor to enhance the lives of all residents on a daily basis. We incorporate their life history's and interests when planning activities in the home so that they can live life to the fullest.
Hello, my name is Jamie, I am the deputy manager, here at Laurel Bank.
I have worked in the home for a number of years and joined initially as one of the home's activities coordinators and then went on to becoming a care practitioner, then I got promoted in 2021 to deputy manager!
I absolutely love my role and especially getting to know our residents and supporting the team in the delivery of high standards of care. Essential to our homely feel is the strong relationships of trust we build with residents and their families and friends.
Hi, my name is Deborah, and I am the Home Administrator here at Laurel Bank.
I am always here to offer you a warm welcome and I am happy to assist you with any enquiries that you may have.
Hi, my name is Sally, and I am one of the Clinical Leads at Laurel Bank.
I was previously a registered manager for 6 years with another company & decided to follow my heart and return to a nursing role as this also provides a great work life balance.
My passion is around end of life care and working with the professional and caring team collaboratively at Laurel Bank. I feel I now have my "dream job" in a wonderful care home.
Hi, my name is Jaimy Lee, and I am the Activities Coordinator here at Laurel Bank.
I have worked in the care home industry for over nine years. I started working at Laurel Bank in 2018 as a carer, and then, I was promoted to senior carer which I thoroughly enjoyed.
I moved over to activities in 2020, as I was asked to help out and help encourage residents to join in. During this, I realised how much fun it could be and chose to stay on and got promoted to Activities Coordinator.
I love my role as every day is different and I try to make sure the residents are happy and engage in meaningful activities, this also helps support the transition for new residents.
Hi, my name is Grant, and I am the Head Chef, here at Laurel Bank.
I joined the team here at Laurel Bank in 2020 as a second chef but got promoted to Head Chef!
I love cooking for the residents and tailoring my plans for each individual resident. I especially enjoy putting on spreads for the many parties and gatherings we have. Every day is different at Laurel Bank, and I really love the challenge!
I started working for Barchester in March 2024.
I had my own business for 20 years as a builder and fancied a change. When I came for my interview for Laurel Bank I knew straight away that this is where I wanted to be. The staff were so friendly and you could see that it was all about the residents I wanted to be part of a team like that. I do all sorts in my role like painting, fixing things and even charity events like car washing day. I look forward to my future here at Laurel Bank.
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