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Barchester Laurel Bank Care Home

Westbourne Road, Lancaster, Lancashire LA1 5EF
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Barchester Laurel Bank Care Home logo
The staff, all of them are very caring, hardworking, supportive to residents and timely.Amanda P(Granddaughter of Resident/Service User)
Barchester Laurel Bank Care Home, Lancaster
All staff are extremely helpful and friendlyJill B(Sister of Resident/Service User)
Barchester Laurel Bank Care Home, Lancaster
Couldn't fault the care and the staff. Lovely atmosphere.Kerri S(Relative of Resident/Service User)
Barchester Laurel Bank Care Home, Lancaster

Laurel Bank is a purpose-built care home offering specialist 24-hour nursing and residential care, providing the best possible alternative for those who are no longer able to manage at home.

The team is passionate about providing high-quality care and are ideally suited to meet a wide range of care needs, from simply helping with day-to-day living through to complex care requirements.

The dedication can be seen in all work the...  

Care Provided by Barchester Laurel Bank Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 67 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,551N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Laurel Bank Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lyndsay Scott(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (65)
  • Couples/Companion Rooms (1)

Barchester Laurel Bank Care Home Reviews (121)

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9.8

Barchester Laurel Bank Care Home has a Review Score of 9.8 (9.758) out of 10, based on 23 reviews in the last 2 years. Over all time Barchester Laurel Bank Care Home has 121 reviews.

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Review from Trevor F (Son of Resident) published on 21 September 2015 Submitted via Postal Card
Overall Experience

Mum has been at Laurel Bank for seven years. She has complete needs, dementia/severe needing full care. Insulin dependant diabetes and cannot walk. Excellent medical care, excellent nursing care good communication with myself. They have looked after my mother as if she were a family member.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 January 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Barchester Laurel Bank Care Home.

Upcoming Events

There are no upcoming events for Barchester Laurel Bank Care Home.

Awards / Recognitions (17)

Accreditations

There are no accreditations posted yet for Barchester Laurel Bank Care Home.

Meet the Team (7)

Lyndsay Scott
Lyndsay ScottJob Title:General ManagerJoined: 2019

Hi, my name is Lyndsay, and I am the General Manager here at Laurel Bank.

I am an RGN and have worked in the care sector for over 20 years. I moved over to Lancaster in 2019 from the North East to work for Barchester.

I began my career as a care assistant in 1998 and found that I enjoyed the environment so much that I trained to be a nurse, then transferred to management.

As a manager of a care home, every day is different and, at Barchester, we endeavor to enhance the lives of all residents on a daily basis. We incorporate their life history's and interests when planning activities in the home so that they can live life to the fullest.

Jamie Hodgson
Jamie HodgsonJob Title:Deputy ManagerJoined: 2019

Hello, my name is Jamie, I am the deputy manager, here at Laurel Bank.

I have worked in the home for a number of years and joined initially as one of the home's activities coordinators and then went on to becoming a care practitioner, then I got promoted in 2021 to deputy manager!

I absolutely love my role and especially getting to know our residents and supporting the team in the delivery of high standards of care. Essential to our homely feel is the strong relationships of trust we build with residents and their families and friends.

Deborah Kemp
Deborah KempJob Title:AdministratorJoined: 2015

Hi, my name is Deborah, and I am the Home Administrator here at Laurel Bank.

I am always here to offer you a warm welcome and I am happy to assist you with any enquiries that you may have.

Sally Fisher
Sally FisherJob Title:Clinical LeadJoined: 2021

Hi, my name is Sally, and I am one of the Clinical Leads at Laurel Bank.

I was previously a registered manager for 6 years with another company & decided to follow my heart and return to a nursing role as this also provides a great work life balance.

My passion is around end of life care and working with the professional and caring team collaboratively at Laurel Bank. I feel I now have my "dream job" in a wonderful care home.

Jaimy Lee Almond
Jaimy Lee AlmondJob Title:Activities CoordinatorJoined: 2018

Hi, my name is Jaimy Lee, and I am the Activities Coordinator here at Laurel Bank.

I have worked in the care home industry for over nine years. I started working at Laurel Bank in 2018 as a carer, and then, I was promoted to senior carer which I thoroughly enjoyed.

I moved over to activities in 2020, as I was asked to help out and help encourage residents to join in. During this, I realised how much fun it could be and chose to stay on and got promoted to Activities Coordinator.

I love my role as every day is different and I try to make sure the residents are happy and engage in meaningful activities, this also helps support the transition for new residents.

Grant Prichard
Grant PrichardJob Title:Head ChefJoined: 2020

Hi, my name is Grant, and I am the Head Chef, here at Laurel Bank.

I joined the team here at Laurel Bank in 2020 as a second chef but got promoted to Head Chef!

I love cooking for the residents and tailoring my plans for each individual resident. I especially enjoy putting on spreads for the many parties and gatherings we have. Every day is different at Laurel Bank, and I really love the challenge!

Tim Collins
Tim CollinsJob Title:Head of MaintenanceJoined: 2024

I started working for Barchester in March 2024.

I had my own business for 20 years as a builder and fancied a change. When I came for my interview for Laurel Bank I knew straight away that this is where I wanted to be. The staff were so friendly and you could see that it was all about the residents I wanted to be part of a team like that. I do all sorts in my role like painting, fixing things and even charity events like car washing day. I look forward to my future here at Laurel Bank.

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