
The staff, all of them are very caring, hardworking, supportive to residents and timely.Amanda P(Granddaughter of Resident/Service User)

All staff are extremely helpful and friendlyJill B(Sister of Resident/Service User)

Couldn't fault the care and the staff. Lovely atmosphere.Kerri S(Relative of Resident/Service User)

The staff, all of them are very caring, hardworking, supportive to residents and timely.Amanda P(Granddaughter of Resident/Service User)

All staff are extremely helpful and friendlyJill B(Sister of Resident/Service User)

Couldn't fault the care and the staff. Lovely atmosphere.Kerri S(Relative of Resident/Service User)

Laurel Bank is a purpose-built care home offering specialist 24-hour nursing and residential care, providing the best possible alternative for those who are no longer able to manage at home.
The team is passionate about providing high-quality care and are ideally suited to meet a wide range of care needs, from simply helping with day-to-day living through to complex care requirements.
The dedication can be seen in all work the...
Laurel Bank is a purpose-built care home offering specialist 24-hour nursing and residential care, providing the best possible alternative for those who are no longer able to manage at home.
The team is passionate about providing high-quality care and are ideally suited to meet a wide range of care needs, from simply helping with day-to-day living through to complex care requirements.
The dedication can be seen in all work the team do, from cooking and hospitality to the wide range of activities organised for residents and visitors.
Laurel Bank have a minibus and regularly take residents to garden centres, coffee houses, museums and the local countryside.
Local entertainment and church groups also visit regularly. Residents at Laurel Bank are encouraged to continue with hobbies they enjoy, such as photography, woodwork, art, cooking and gardening, to name a few.
Wi-Fi is available as well, so residents can access the internet or check emails anytime they wish!
The home is ideally located just 10 minutes from the centre of historic Lancaster and boasts over of the city’s castle, the rolling hills of the Pennines and tranquil Morecambe Bay.
Laurel Bank is 30 minutes from the Lake District and, in the other direction, the seaside town of Blackpool.
Care Provided by Barchester Laurel Bank Care Home
Primary Care Categories
- Older Person Care
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 67 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Laurel Bank Care Home for full pricing details and T&Cs.
Contact Barchester Laurel Bank Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Lyndsay Scott (General Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (65)
- Couples/Companion Rooms (1)
Barchester Laurel Bank Care Home Reviews (121)
Barchester Laurel Bank Care Home has a Review Score of 9.8 (9.758) out of 10, based on 23 reviews in the last 2 years.
Over all time Barchester Laurel Bank Care Home has 121 reviews.
Mum has been at Laurel Bank for seven years. She has complete needs, dementia/severe needing full care. Insulin dependant diabetes and cannot walk. Excellent medical care, excellent nursing care good communication with myself. They have looked after my mother as if she were a family member.
Mum has been at Laurel Bank for seven years. She has complete needs, dementia/severe needing full care. Insulin dependant diabetes and cannot walk. Excellent medical care, excellent nursing care good communication with myself. They have looked after my mother as if she were a family member.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 January 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (10) & Events (2)
- 11 Sep 2026
WOW!!!! What a night!! Thank you to all for coming it was well worth all the hard work! To all of you who helped your amazing!! I would like to...
- 11 Sep 2026
on International Nurses Day 2026, we’re proudly celebrating the incredible nurses at Laurel Bank Care Home - Barchester Healthcare who make a difference every single day ?? From providing expert...
- 11 Sep 2026
on International Nurses Day 2026, we’re proudly celebrating the incredible nurses at Laurel Bank Care Home - Barchester Healthcare who make a difference every single day ?? From providing expert...
- 25 Sep 2026Organiser: Barchester Laurel Bank Care Home
- 21 Oct 2026Organiser: Barchester Laurel Bank Care Home
Awards / Recognitions (23)
- 11 Jul 2026Recipient: Barchester Laurel Bank Care Home
- 01 Jul 2026Recipient: Barchester Laurel Bank Care Home
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Meet the Team (10)

Hi, my name is Lyndsay, and I am the General Manager here at Laurel Bank.
I am an RGN and have worked in the care sector for over 20 years. I moved...
Hi, my name is Lyndsay, and I am the General Manager here at Laurel Bank.
I am an RGN and have worked in the care sector for over 20 years. I moved over to Lancaster in 2019 from the North East to work for Barchester.
I began my career as a care assistant in 1998 and found that I enjoyed the environment so much that I trained to be a nurse, then transferred to management.
As a manager of a care home, every day is different and, at Barchester, we endeavor to enhance the lives of all residents on a daily basis. We incorporate their life history's and interests when planning activities in the home so that they can live life to the fullest.

Hello, my name is Jamie, I am the deputy manager, here at Laurel Bank.
I have worked in the home for a number of years and joined initially as one...
Hello, my name is Jamie, I am the deputy manager, here at Laurel Bank.
I have worked in the home for a number of years and joined initially as one of the home's activities coordinators and then went on to becoming a care practitioner, then I got promoted in 2021 to deputy manager!
I absolutely love my role and especially getting to know our residents and supporting the team in the delivery of high standards of care. Essential to our homely feel is the strong relationships of trust we build with residents and their families and friends.

Hi, my name is Deborah, and I am the Home Administrator here at Laurel Bank.
I am always here to offer you a warm welcome and I am happy to assist you with any enquiries that you may have.

Hi, my name is Sally, and I am one of the Clinical Leads at Laurel Bank.
I was previously a registered manager for 6 years with another company &...
Hi, my name is Sally, and I am one of the Clinical Leads at Laurel Bank.
I was previously a registered manager for 6 years with another company & decided to follow my heart and return to a nursing role as this also provides a great work life balance.
My passion is around end of life care and working with the professional and caring team collaboratively at Laurel Bank. I feel I now have my "dream job" in a wonderful care home.

Hi, my name is Jaimy Lee, and I am the Activities Coordinator here at Laurel Bank.
I have worked in the care home industry for over nine years. I...
Hi, my name is Jaimy Lee, and I am the Activities Coordinator here at Laurel Bank.
I have worked in the care home industry for over nine years. I started working at Laurel Bank in 2018 as a carer, and then, I was promoted to senior carer which I thoroughly enjoyed.
I moved over to activities in 2020, as I was asked to help out and help encourage residents to join in. During this, I realised how much fun it could be and chose to stay on and got promoted to Activities Coordinator.
I love my role as every day is different and I try to make sure the residents are happy and engage in meaningful activities, this also helps support the transition for new residents.

Hi, my name is Grant, and I am the Head Chef, here at Laurel Bank.
I joined the team here at Laurel Bank in 2020 as a second chef but got promoted...
Hi, my name is Grant, and I am the Head Chef, here at Laurel Bank.
I joined the team here at Laurel Bank in 2020 as a second chef but got promoted to Head Chef!
I love cooking for the residents and tailoring my plans for each individual resident. I especially enjoy putting on spreads for the many parties and gatherings we have. Every day is different at Laurel Bank, and I really love the challenge!

I started working for Barchester in March 2024.
I had my own business for 20 years as a builder and fancied a change. When I came for my interview...
I started working for Barchester in March 2024.
I had my own business for 20 years as a builder and fancied a change. When I came for my interview for Laurel Bank I knew straight away that this is where I wanted to be. The staff were so friendly and you could see that it was all about the residents I wanted to be part of a team like that. I do all sorts in my role like painting, fixing things and even charity events like car washing day. I look forward to my future here at Laurel Bank.

Karen is our resident ambassador for the home because she is helpful with a kind nature to other residents.
Karen goes out of her way to make...
Karen is our resident ambassador for the home because she is helpful with a kind nature to other residents.
Karen goes out of her way to make others feel welcomed into the home and is always popping in to see her fellow residents to have a chat, see hoe they are doing and share a bottle of wine! Karen is fantastic at this role!

Ian does the resident volunteer role so he can supervise the maintenance team. He likes to make sure that jobs are being done correctly around the...
Ian does the resident volunteer role so he can supervise the maintenance team. He likes to make sure that jobs are being done correctly around the home; he helps other residents have a good time, and he likes to accompany the maintenance team on trips out.

Reggie's role at Laurel Bank is to be a therapy dog for all of the residents, staff and family. He guarantees to brighten everyone's day and is very popular in the home
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Laurel Bank Care Home to verify any information. View our terms and conditions. Barchester Laurel Bank Care Home has an Enhanced Service -what an Enhanced Service includes.