The staff, all of them are very caring, hardworking, supportive to residents and timely.Amanda P(Granddaughter of Resident/Service User)
All staff are extremely helpful and friendlyJill B(Sister of Resident/Service User)
Couldn't fault the care and the staff. Lovely atmosphere.Kerri S(Relative of Resident/Service User)
The staff, all of them are very caring, hardworking, supportive to residents and timely.Amanda P(Granddaughter of Resident/Service User)
All staff are extremely helpful and friendlyJill B(Sister of Resident/Service User)
Couldn't fault the care and the staff. Lovely atmosphere.Kerri S(Relative of Resident/Service User)
Laurel Bank is a purpose-built care home offering specialist 24-hour nursing and residential care, providing the best possible alternative for those who are no longer able to manage at home.
The team is passionate about providing high-quality care and are ideally suited to meet a wide range of care needs, from simply helping with day-to-day living through to complex care requirements.
The dedication can be seen in all work the...
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Laurel Bank Care Home for full pricing details and T&Cs.
Contact Barchester Laurel Bank Care Home to confirm what's included and get a personalised quote:
Barchester Laurel Bank Care Home has a Review Score of 9.8 (9.758) out of 10, based on 23 reviews in the last 2 years.
Over all time Barchester Laurel Bank Care Home has 121 reviews.
Barchester Laurel Bank Care Home looked after my auntie, the care and compassion they showed her from the day she arrived until God called her home. They are angels in disguise, there will be a reward in heaven, our family will never be able to thank you for the love you showed our auntie and all her family.
Thank you so much for your kind words, your aunt was a very special lady and it was a pleasure to look after her over the last few years. It is so nice to hear such positive comments for the staff, thank you so much.
I cannot speak highly enough of the team at Barchester Laurel Bank Care Home and the care they showed my mum (and also support for me) in the 8 weeks she spent with them. Despite her speech problems, the staff built good relationships with her. She really enjoyed all the food which was tasty and varied and served beautifully on white tabelcloths in the dining room where a huge effort was made to make this social time. There were activities everyday, several lounges plus the garden so residents had a choice of places to sit. The nurses, in liason with GPs, and palliative team made sure that Mum had excellent medical care. At the start of her stay, we had 1 small concern and this was dealt with immediately. I will forever be grateful for the quality of life at the end of her life that Laurel Bank provided.
Thank you for your comments about your experience at Laurel Bank. Our residents' wellbeing is our main priority, and it is great to hear that you were so pleased with the quality of our care. It was a pleasure to care for your Mum and support you through this time. If we can be of any further support, please don't hesitate to reach out. Take care.
Everything is good for my sister. Well looked after and lovely staff.
Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive for you and your sister and appreciate all of your kind comments about our team. Take care.
An excellent residential home for the elderly.
Staff are friendly and attentive. Helpful and nothing appears too much trouble. Everywhere is clean and well cared for. Communal areas are homely.
Thank you for your lovely review and comments, we appreciate you taking the time to share your positive feedback. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your positive feedback to the team who go above and beyond to provide excellent care and support to our residents.
Mum has been here since August 2023 and was in poor health and anxious. Since the move here, she has slowly got better and has lost her anxiety. She enjoys every aspect of her care provided at Barchester Laurel Bank Care Home. They organised a wonderful 90th birthday celebration which she thoroughly enjoyed with her family and friends with her fellow residents.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
In October, Mum celebrated her 90th birthday, and the staff/management went above and beyond to ensure she had a lovely day and we could celebrate it with her as a family. Thank you all.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Since my uncle moved into Barchester Laurel Bank Care Home, he has been shown nothing but excellent service and care. All the staff go above and beyond for him. Also they, family, friends and visitors. They make us feel extremely welcome and relaxed that he's in great hands. the food is excellent and the home is spotless. You should be very proud.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
All the staff are excellent, very friendly and so caring. Nothing is too much for them.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The food is very good and tasty. The regular entertainment is fabulous and the staff involve everyone, residents, guests and family and friends.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Everyone we have met are amazing in their care, dedication and interaction. Meals are outstanding. Plenty of activities which are fun and engaging. Spotlessly clean throughout.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Attended the wedding event, I was astonished at the whole amount of effort, the residents were in their best clothing, all the ladies wearing fascinators, and the staff were all on hand for all needs, I have never seen such a happier event. Very well done to all at Laurel Bank.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
All the staff are warm, friendly and with a ready smile. They take pride in their home and provide high standards in all they do; from the quality of food and care, to the outstanding activities.
Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Staff are very helpful and nothing is too much trouble for them. Residents are treated with dignity and respect and the activity coordinators involve residents in all kinds of enjoyable activities. The staff are friendly and Laurel Bank feels like a very welcoming place to visit and be cared for.
Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Achieved its objectives! - change of scenery and respite for my wife. Easier for me to deal with than my first visit last year as I knew what to expect! (found t.v screen rather small!)
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
As I live overseas and am unable to visit regularly, it is important for me to walk away completely reassured that Mum is in the best hands and is safe and secure. Thank you.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I went to the Coronation party at Laurel Bank, the staff, as usual, had done a wonderful job and the home looked amazing. The Coronation quiche tasted really good and the whole party went with a swing thanks to the likeable band. Thanks to everyone involved, they went over and above!
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I came to the Coronation party with my 3 children. Everyone had made a real effort with decorations, amazing food and a party atmosphere. The coronation quiche was even there and I was surprised to find it was beautiful, as on paper it didn't sound like my cup of tea but maybe it was the skills of the chef that made it good! The care shown to the residents making sure they all had fun and were fed and watered was exceptional.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Such a lovely day, the welcoming party was put together for the residents and family for the King's Coronation and amazing food and drink were provided and the tombola which the children loved! The staff all really went above and beyond from their outfits to their friendliness, nothing was too much for them and they really made the celebration. Myself, my family and my great auntie thoroughly enjoyed the occasion and are very thankful to all involved in organising.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I have enjoyed most of the activities and all of the staff's company.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Hi, my name is Lyndsay, and I am the General Manager here at Laurel Bank.
I am an RGN and have worked in the care sector for over 20 years. I moved over to Lancaster in 2019 from the North East to work for Barchester.
I began my career as a care assistant in 1998 and found that I enjoyed the environment so much that I trained to be a nurse, then transferred to management.
As a manager of a care home, every day is different and, at Barchester, we endeavor to enhance the lives of all residents on a daily basis. We incorporate their life history's and interests when planning activities in the home so that they can live life to the fullest.
Hello, my name is Jamie, I am the deputy manager, here at Laurel Bank.
I have worked in the home for a number of years and joined initially as one of the home's activities coordinators and then went on to becoming a care practitioner, then I got promoted in 2021 to deputy manager!
I absolutely love my role and especially getting to know our residents and supporting the team in the delivery of high standards of care. Essential to our homely feel is the strong relationships of trust we build with residents and their families and friends.
Hi, my name is Deborah, and I am the Home Administrator here at Laurel Bank.
I am always here to offer you a warm welcome and I am happy to assist you with any enquiries that you may have.
Hi, my name is Sally, and I am one of the Clinical Leads at Laurel Bank.
I was previously a registered manager for 6 years with another company & decided to follow my heart and return to a nursing role as this also provides a great work life balance.
My passion is around end of life care and working with the professional and caring team collaboratively at Laurel Bank. I feel I now have my "dream job" in a wonderful care home.
Hi, my name is Jaimy Lee, and I am the Activities Coordinator here at Laurel Bank.
I have worked in the care home industry for over nine years. I started working at Laurel Bank in 2018 as a carer, and then, I was promoted to senior carer which I thoroughly enjoyed.
I moved over to activities in 2020, as I was asked to help out and help encourage residents to join in. During this, I realised how much fun it could be and chose to stay on and got promoted to Activities Coordinator.
I love my role as every day is different and I try to make sure the residents are happy and engage in meaningful activities, this also helps support the transition for new residents.
Hi, my name is Grant, and I am the Head Chef, here at Laurel Bank.
I joined the team here at Laurel Bank in 2020 as a second chef but got promoted to Head Chef!
I love cooking for the residents and tailoring my plans for each individual resident. I especially enjoy putting on spreads for the many parties and gatherings we have. Every day is different at Laurel Bank, and I really love the challenge!
I started working for Barchester in March 2024.
I had my own business for 20 years as a builder and fancied a change. When I came for my interview for Laurel Bank I knew straight away that this is where I wanted to be. The staff were so friendly and you could see that it was all about the residents I wanted to be part of a team like that. I do all sorts in my role like painting, fixing things and even charity events like car washing day. I look forward to my future here at Laurel Bank.
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