






Standing in four acres of landscape grounds with spectacular views of the surrounding Lancashire countryside, Springhill Care Home provides top quality luxury en-suite accommodation, and personalised care and support for adults and older people with a variety of needs.
The Care Home and Care Centre are both therapeutic but homely, designed for care, yet beautifully appointed. Springhill Care Home has been designed from the outset with the aim of providing...
Care Provided by Springhill Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 116 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Springhill Care Home for full pricing details and T&Cs.
Contact Springhill Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Prime Life Ltd
- Private Owned
Person in charge
- Deborah Bennett (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2012
Room Information
- Single Rooms (104)
- Couples/Companion Rooms (6)
Visiting
- Open
Parking
- Free
Springhill Care Home Reviews (121)
Springhill Care Home has a Review Score of 9.9 (9.878) out of 10, based on 24 reviews in the last 2 years.
Over all time Springhill Care Home has 121 reviews.
There has been latterly, a great deal of changing the staff on Springwood, which is not ideal for the staff or indeed the residents.
Thank you for your review. I do find some of your comments a little surprising. It is a shame these concerns were not raised with us. To give us a chance to improve on things you perceived were wrong. Kind regards.
My mum was at Springhill Care Home for only 6 days but the care she received was exemplary. Medication was available when necessary and the compassion of staff was amazing. We were allowed to stay with her all the time and we were equally looked after by staff. I feel that Mum's last days were made as comfortable as they possibly could be and can't thank the staff enough.
We really appreciate your lovely review. It was a pleasure to meet your mother. Kindest regards.
The dream of my brother, that he and his partner could be together in a care home became a reality because of the priority held by management at Springhill, that couples should have the opportunity to remain united. The arrival of his partner has changed everything for him, his life has meaning again.
Thank you for your lovely review. I am really happy that we are able to maintain a loving relationship within the home. It is such a pleasure. Kind regards.
Recently my father-in-law lived at Sprinfhill on two different floors. Whilst at Springhill we found the whole place lovely. All different care groups were so caring to my father-in-law. It felt warm and caring whenever we come to visit. Thank you, Springhill.
Thank you for your lovely review. It was a pleasure supporting your father-in-law. Kind regards.
It is difficult to measure when our loved ones are poorly and coming to their end of life. Springhill has provided the care, support and dignity for both patient and family to go through this difficult period of time. I am impressed with the systems of records and care provided accordingly from day to day. It was a heartbreak journey to see our loved one leave, but my husband has been kept in dignity with us surrounded in a nice room. He has been kept clean and necessary medication was provided. It's a painful experience but thanks to all the team in Springhill provided good support and care.
Thank you very much for your lovely review. It has been a pleasure nursing your husband and getting to know you and your family. Keep in touch.
I would recommend this care home, the care is outstanding. The facilities and communication couldn't be better, very friendly and approachable staff, fresh food, and exceptional care home.
Thank you for such a lovely review. I'm looking forward to showing the staff teams. Kind regards.
Springhill Care Home looked after my dad very well. The nurses and staff supported me and Dad. They did all they could for Dad and I'd like to thank them.
Thank you for your kind review. It is much appreciated. Kind Regards Deborah
Mum came into Springhill 2 months ago having been in hospital then moved into another home that didn't work out. Since coming to Springhill Mum has done really well, eating well and getting stronger and taking part in activities. The staff from cleaners, carers, nurses, management and reception are excellent, very friendly, supportive and professional.
Many thanks, Greg for your lovely review. The team on Milnshaw will be very happy with your kind words. Kind regards.
My dad was a resident at Springhill Care Home before his death in January 2024. We were very impressed with the level of care he was given. The staff are not only professional but genuinely caring and compassionate, treating him with the utmost respect and dignity. He received end-of-life care where they made sure he was comfortable and helped manage any pain. We were kept well informed, involved and treated with kindness. During his 7 months there we were impressed with their proactive approach to any health issues and we had peace of mind knowing he was in capable and caring hands.
Thank you for taking the time to leave us a review, regarding your Father. We appreciate your feedback and we are delighted to see the star rating.
Throughout Mum's stay, she was cared for by a professional team of carers who showed empathy and compassion, maintaining the highest possible standards of care. Not only did they care for Mum, they also cared for her extended family and were shown respect and understanding at all times. Huge thanks go to everyone involved in her care.
Thank you for taking the time to leave us a review regarding your mother. We appreciate your feedback and we are delighted to see the star rating.
Made my Mum's last few months with the very best care.
Thank you for your lovely review. I will let all staff teams know. Much appreciated.
The team were brilliant. They formed a great relationship with my father and myself. I couldn't have asked for better care.
Thank you for your lovely review. Kind regards.
Level of care from staff was very good. Food was awful.
Thank you for your review, particularly the comment and full marks for the staff at Springhill, I totally agree.
Mum was at Springhill for sixteen months. During her time there she was treated exceptionally well by all staff on Milnshaw and Cakhill floors. She was very happy there and enjoyed the company of the staff in particular. It was like home from home for her. I cannot thank them enough for their care in her final days there.
Thank you for your lovely review. It will be lovely for the teams to read. Kind regards.
I'm very impressed with the new manager, she's very approachable and promptly listens to concerns. I must say, both myself and my sister have seen improvements in care, staff, professionalism and the cleanliness of the home, and her activities inclusion. I hope she continues her good work. 10/10 from us.
When I arrived at Springhill Care Home to see mum as she was lying on her deathbed, nobody thought to give me her daughter a phone call or tell me until the moment I walked into her room. Management was being rude and not having the right manner knowing someone was grieving. I felt management where too quick to judge me or my actions which isn’t pleasant to hear and can be hurtful from the false statements they made to the police. I was simply sitting in another room out of sight collecting my train of thought when management insisted on making sure they were near instead of letting me be alone knowing mum died without family or me near. I just felt I hadn’t had the best experience with the home and management made it very difficult for me to see mum. Even when I complained nothing ever seemed to be done or been dealt with more like brushed under the carpet. It’s so hurtful knowing family are going through this so I wouldn’t recommend.
As previously reviewed, the standard of care on the Springwood Ward is fantastic. My father is very well cared for. However, for us to enjoy taking our relatives outside for fresh air, the current standard of amenity is very poor at the front of the building. The garden and seating are run-down and depressing. Uneven flagstones, insufficient wheelchair space and dead plants and weeds are everywhere. This is in addition to a poorly maintained bin area - filthy!
Thank you for your review. There was a plan in place to improve the outside of the home. As you can see, we are well on the way towards achieving this. We want you to be able to utilise the garden area when visiting the home with your loved one. Kind regards.
Exemplary care is provided by dedicated and caring staff in a wonderful, well-equipped and resourced care home.
Thank you for such a lovely review. I will make sure I share this with the team at Springhill.
I thought they were brilliant.
Thank you for your review - lovely to see five stars in every domain.
Staff on Springwood and Treetops have been amazing throughout Mum's care, and hope you are proud of each and every one of them who has cared for our Mum.
We will never forget the support shown to Mum and ourselves and be forever grateful for the rest of our lives.
In particular, I would like to thank you for looking after Mum in her last weeks on Treetops and for going the extra mile.
Dementia is a truly terrible disease, but without the staff that you have to support Mum and ourselves, we could not have gotten through it as a family.
Forever grateful and with much love.
Thank you for such a lovely detailed review. Your Mother was a pleasure to nurse. The teams will be boosted by seeing such a positive review regarding their hard work.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 May 2026Good
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Springhill Care Home.
There are no upcoming events for Springhill Care Home.
Awards / Recognitions (15)
- 08 Mar 2019Recipient: Springhill Care Home
- 28 Feb 2019Recipient: Springhill Care Home
- 24 Nov 2018Recipient: Springhill Care Home
Accreditations
There are no accreditations posted yet for Springhill Care Home.
Meet the Team (1)

I have been qualified as a Registered Nurse now for over twenty years. Gaining my Registered Manager award five years ago. This is my second care home as Registered Manager. I have worked previously at Springhill as Registered Nurse, Clinical Lead then Service Manager of the Specialist Mental Health Unit.
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