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Springhill Care Home

Fairfield Street, Accrington, Lancashire BB5 0LD
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Springhill Care Home, Accrington
Springhill Care Home, Accrington
Springhill Care Home, Accrington

Standing in four acres of landscape grounds with spectacular views of the surrounding Lancashire countryside, Springhill Care Home provides top quality luxury en-suite accommodation, and personalised care and support for adults and older people with a variety of needs.

The Care Home and Care Centre are both therapeutic but homely, designed for care, yet beautifully appointed. Springhill Care Home has been designed from the outset with the aim of providing...  

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Care Provided by Springhill Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 116 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,450From £1,450
Residential Dementia CareFrom £1,450From £1,450
Nursing CareFrom £1,450From £1,450
Nursing Dementia CareFrom £1,450From £1,450

Contact Springhill Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Deborah Bennett (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (104)
  • Couples/Companion Rooms (6)

Visiting

  • Open

Parking

  • Free

Springhill Care Home Reviews (121)

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9.9

Springhill Care Home has a Review Score of 9.9 (9.878) out of 10, based on 24 reviews in the last 2 years. Over all time Springhill Care Home has 121 reviews.

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Showing 121 reviews matching selected criteria
Review from J R (Wife of Resident) published on 2 December 2024 Submitted via Postal Card
Overall Experience

There has been latterly, a great deal of changing the staff on Springwood, which is not ideal for the staff or indeed the residents.

Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you for your review. I do find some of your comments a little surprising. It is a shame these concerns were not raised with us. To give us a chance to improve on things you perceived were wrong. Kind regards.

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Review from Susan M (Daughter of Resident) published on 14 November 2024 Submitted via Postal Card
Overall Experience

My mum was at Springhill Care Home for only 6 days but the care she received was exemplary. Medication was available when necessary and the compassion of staff was amazing. We were allowed to stay with her all the time and we were equally looked after by staff. I feel that Mum's last days were made as comfortable as they possibly could be and can't thank the staff enough.

Reply from Deborah Bennett, Manager at Springhill Care Home

We really appreciate your lovely review. It was a pleasure to meet your mother. Kindest regards.

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Review from Jo G (Sister of Resident) published on 8 October 2024 Submitted via Postal Card
Overall Experience

The dream of my brother, that he and his partner could be together in a care home became a reality because of the priority held by management at Springhill, that couples should have the opportunity to remain united. The arrival of his partner has changed everything for him, his life has meaning again.

Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you for your lovely review. I am really happy that we are able to maintain a loving relationship within the home. It is such a pleasure. Kind regards.

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Review from Julie R (Daughter-in-law of Resident) published on 27 September 2024 Submitted via Postal Card
Overall Experience

Recently my father-in-law lived at Sprinfhill on two different floors. Whilst at Springhill we found the whole place lovely. All different care groups were so caring to my father-in-law. It felt warm and caring whenever we come to visit. Thank you, Springhill.

Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you for your lovely review. It was a pleasure supporting your father-in-law. Kind regards.

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Review from Y T (Wife of Resident) published on 10 September 2024 Submitted via Website
Overall Experience

It is difficult to measure when our loved ones are poorly and coming to their end of life. Springhill has provided the care, support and dignity for both patient and family to go through this difficult period of time. I am impressed with the systems of records and care provided accordingly from day to day. It was a heartbreak journey to see our loved one leave, but my husband has been kept in dignity with us surrounded in a nice room. He has been kept clean and necessary medication was provided. It's a painful experience but thanks to all the team in Springhill provided good support and care.

Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you very much for your lovely review. It has been a pleasure nursing your husband and getting to know you and your family. Keep in touch.

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Review from J W (Niece of Resident) published on 25 June 2024 Submitted via Postal Card
Overall Experience

I would recommend this care home, the care is outstanding. The facilities and communication couldn't be better, very friendly and approachable staff, fresh food, and exceptional care home.

Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you for such a lovely review. I'm looking forward to showing the staff teams. Kind regards.

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Review from P A (Daughter of Resident) published on 21 June 2024 Submitted via Postal Card
Overall Experience

Springhill Care Home looked after my dad very well. The nurses and staff supported me and Dad. They did all they could for Dad and I'd like to thank them.

Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you for your kind review. It is much appreciated. Kind Regards Deborah

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Review from Greg G (Son of Resident) published on 10 June 2024 Submitted via Postal Card
Overall Experience

Mum came into Springhill 2 months ago having been in hospital then moved into another home that didn't work out. Since coming to Springhill Mum has done really well, eating well and getting stronger and taking part in activities. The staff from cleaners, carers, nurses, management and reception are excellent, very friendly, supportive and professional.

Reply from Deborah Bennett, Manager at Springhill Care Home

Many thanks, Greg for your lovely review. The team on Milnshaw will be very happy with your kind words. Kind regards.

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Review from Sharon B (Daughter of Resident) published on 10 April 2024 Submitted via Postal Card
Overall Experience

My dad was a resident at Springhill Care Home before his death in January 2024. We were very impressed with the level of care he was given. The staff are not only professional but genuinely caring and compassionate, treating him with the utmost respect and dignity. He received end-of-life care where they made sure he was comfortable and helped manage any pain. We were kept well informed, involved and treated with kindness. During his 7 months there we were impressed with their proactive approach to any health issues and we had peace of mind knowing he was in capable and caring hands.

Reply from Kate Tipper, Sales co ordinator at Springhill Care Home

Thank you for taking the time to leave us a review, regarding your Father. We appreciate your feedback and we are delighted to see the star rating.

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Review from C K (Daughter of Resident) published on 8 April 2024 Submitted via Postal Card
Overall Experience

Throughout Mum's stay, she was cared for by a professional team of carers who showed empathy and compassion, maintaining the highest possible standards of care. Not only did they care for Mum, they also cared for her extended family and were shown respect and understanding at all times. Huge thanks go to everyone involved in her care.

Reply from Kate Tipper, Sales co ordinator at Springhill Care Home

Thank you for taking the time to leave us a review regarding your mother. We appreciate your feedback and we are delighted to see the star rating.

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Review from Trevor B (Son of Resident) published on 20 February 2024 Submitted via Postal Card
Overall Experience
Very good care home, cannot really fault anything with Springhill Care Home.

Made my Mum's last few months with the very best care.

Reply from Kate Tipper, Sales co ordinator at Springhill Care Home

Thank you for your lovely review. I will let all staff teams know. Much appreciated.

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Review from Kimberley W (Daughter of Resident) published on 31 January 2024 Submitted via Postal Card
Overall Experience

The team were brilliant. They formed a great relationship with my father and myself. I couldn't have asked for better care.

Reply from Kate Tipper, Sales co ordinator at Springhill Care Home

Thank you for your lovely review. Kind regards.

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Review from J L (Son of Resident) published on 7 December 2023 Submitted via Postal Card
Overall Experience

Level of care from staff was very good. Food was awful.

Reply from Kate Tipper, Sales co ordinator at Springhill Care Home

Thank you for your review, particularly the comment and full marks for the staff at Springhill, I totally agree.

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Review from Anne R (Daughter of Resident) published on 27 November 2023 Submitted via Postal Card
Overall Experience

Mum was at Springhill for sixteen months. During her time there she was treated exceptionally well by all staff on Milnshaw and Cakhill floors. She was very happy there and enjoyed the company of the staff in particular. It was like home from home for her. I cannot thank them enough for their care in her final days there.

Reply from Kate Tipper, Sales co ordinator at Springhill Care Home

Thank you for your lovely review. It will be lovely for the teams to read. Kind regards.

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Review from Geoffrey S (Son of Resident) published on 29 September 2023 Submitted via Postal Card
Overall Experience

I'm very impressed with the new manager, she's very approachable and promptly listens to concerns. I must say, both myself and my sister have seen improvements in care, staff, professionalism and the cleanliness of the home, and her activities inclusion. I hope she continues her good work. 10/10 from us.

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Review from Fiona D (Daughter of Resident) published on 16 September 2023 Submitted via Website
Overall Experience

When I arrived at Springhill Care Home to see mum as she was lying on her deathbed, nobody thought to give me her daughter a phone call or tell me until the moment I walked into her room. Management was being rude and not having the right manner knowing someone was grieving. I felt management where too quick to judge me or my actions which isn’t pleasant to hear and can be hurtful from the false statements they made to the police. I was simply sitting in another room out of sight collecting my train of thought when management insisted on making sure they were near instead of letting me be alone knowing mum died without family or me near. I just felt I hadn’t had the best experience with the home and management made it very difficult for me to see mum. Even when I complained nothing ever seemed to be done or been dealt with more like brushed under the carpet. It’s so hurtful knowing family are going through this so I wouldn’t recommend.

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Review from Caroline B (Daughter of Resident) published on 23 August 2023 Submitted via Postal Card
Overall Experience

As previously reviewed, the standard of care on the Springwood Ward is fantastic. My father is very well cared for. However, for us to enjoy taking our relatives outside for fresh air, the current standard of amenity is very poor at the front of the building. The garden and seating are run-down and depressing. Uneven flagstones, insufficient wheelchair space and dead plants and weeds are everywhere. This is in addition to a poorly maintained bin area - filthy!

Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you for your review. There was a plan in place to improve the outside of the home. As you can see, we are well on the way towards achieving this. We want you to be able to utilise the garden area when visiting the home with your loved one. Kind regards.

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Review from Paul W (Son of Resident) published on 18 July 2023 Submitted via Postal Card
Overall Experience

Exemplary care is provided by dedicated and caring staff in a wonderful, well-equipped and resourced care home.

Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you for such a lovely review. I will make sure I share this with the team at Springhill.

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Review from J G (Daughter of Resident) published on 11 July 2023 Submitted via Postal Card
Overall Experience

I thought they were brilliant.

Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you for your review - lovely to see five stars in every domain.

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Review from S H (Mother of Resident) published on 2 June 2023 Submitted via Website
Overall Experience
Our family felt we needed to send this review in absolute gratitude for the love and care shown and given to our Mum in her time from August 2020 to when she sadly passed away on 20th May 2023.
Staff on Springwood and Treetops have been amazing throughout Mum's care, and hope you are proud of each and every one of them who has cared for our Mum.
We will never forget the support shown to Mum and ourselves and be forever grateful for the rest of our lives.
In particular, I would like to thank you for looking after Mum in her last weeks on Treetops and for going the extra mile.
Dementia is a truly terrible disease, but without the staff that you have to support Mum and ourselves, we could not have gotten through it as a family.

Forever grateful and with much love.

Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you for such a lovely detailed review. Your Mother was a pleasure to nurse. The teams will be boosted by seeing such a positive review regarding their hard work.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 May 2026
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Springhill Care Home.

Upcoming Events

There are no upcoming events for Springhill Care Home.

Awards / Recognitions (15)

  • 08 Mar 2019Recipient: Springhill Care Home
  • 28 Feb 2019Recipient: Springhill Care Home
  • 24 Nov 2018Recipient: Springhill Care Home

Accreditations

There are no accreditations posted yet for Springhill Care Home.

Meet the Team (1)

Deborah Bennett
Deborah BennettJob Title General ManagerJoined 2015

I have been qualified as a Registered Nurse now for over twenty years. Gaining my Registered Manager award five years ago. This is my second care home as Registered Manager. I have worked previously at Springhill as Registered Nurse, Clinical Lead then Service Manager of the Specialist Mental Health Unit.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Springhill Care Home to verify any information. View our terms and conditions. Springhill Care Home has an Enhanced Service -more info.