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Springhill Care Home

Fairfield Street, Accrington, Lancashire BB5 0LD
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Springhill Care Home, Accrington
Springhill Care Home, Accrington
Springhill Care Home, Accrington

Standing in four acres of landscape grounds with spectacular views of the surrounding Lancashire countryside, Springhill Care Home provides top quality luxury en-suite accommodation, and personalised care and support for adults and older people with a variety of needs.

The Care Home and Care Centre are both therapeutic but homely, designed for care, yet beautifully appointed. Springhill Care Home has been designed from the outset with the aim of providing...  

Care Provided by Springhill Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 116 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,450From £1,450
Residential Dementia CareFrom £1,450From £1,450
Nursing CareFrom £1,450From £1,450
Nursing Dementia CareFrom £1,450From £1,450

Contact Springhill Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Deborah Bennett (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (104)
  • Couples/Companion Rooms (6)

Visiting

  • Open

Parking

  • Free

Springhill Care Home Reviews (121)

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9.9

Springhill Care Home has a Review Score of 9.9 (9.879) out of 10, based on 25 reviews in the last 2 years. Over all time Springhill Care Home has 121 reviews.

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Showing 121 reviews matching selected criteria
Review from Damian C (Son of Resident) published on 30 May 2023 Submitted via Website
Overall Experience
My mother has had outstanding care in Springhill for five years.
More recently, as her condition deteriorated, I was kept fully informed, and the team were patient and understanding with explanations to questions - we had such as supportive medications.
Sadly she passed away peacefully, supported by the team, and we know her care could not have been better. The natural empathy of the staff was of great comfort, and their support subsequently was yet again first class, far above and beyond any expectations.

After five years, we now have no reason to visit Springhill, but to anyone considering the best care of their loved ones, there is no better place than this, and we will always be appreciative of the professionalism, compassion and love shown to my mother, and I commend them to you.

Reply from Deborah Bennett, Manager at Springhill Care Home
Damian, your mother was a pleasure to meet from the day I admitted her. To coordinate her care as general manager. We will really miss seeing you regularly visiting, and giving updates. The teams within the home are true carers and really do give exceptional care.

Thank you for this excellent review; I will ensure they see it.

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Review from Patricia M (Wife of Resident) published on 23 May 2023 Submitted via Postal Card
Overall Experience

My husband of 57 years lives with advanced Alzheimer's Disease. He recently moved to Springhill after a fall and a spell in the hospital. I have been impressed with the way he has been cared for. All the staff are caring and compassionate to my husband and meet all his needs, taking his dignity into consideration at all times. On my daily visits, the staff are always friendly and welcoming. I feel that their care extends to me as well. Communication from the home is excellent, and I always feel I know how my husband is faring.

Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you, Patricia, for your thoughtful review. It is a pleasure to help out and care for him.

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Review from Abbie L (Niece of Resident) published on 23 May 2023 Submitted via Website
Overall Experience

My auntie is currently in Springhill Care Home. I visit her regularly, and I would like to express how highly thought of Springhill is with my family. I feel my auntie is safe and well cared for. She has the most caring team of staff - all staff members pop into her room during the day for a chat and keep her happy. She still has the capacity and is asked regarding her care and is able to make her own decisions. If, as a family, we have any concerns, we can talk to the nursing team, and they are very responsive. I really could not recommend the home enough to give you peace of mind whilst your loved one is being cared for.

Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you for your lovely review. I’m glad to hear we are communicating well with the family regarding your auntie.

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Review from Stephen B (Son of Resident) published on 18 May 2023 Submitted via Postal Card
Overall Experience
Exceptional in every way!

The experience for both my parents and us as a family, from enquiry and assessment through to residence, was done with great care and understanding. The support provided has helped my parents transition from their own home to residing and planning for their future needs and wishes. All of this has been carried out in a compassionate and caring way. The facilities, staff, food and management are amazing!

Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you very much. What a lovely couple, easy to support every day.

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Review from Kathy T (Daughter of Resident) published on 12 May 2023 Submitted via Postal Card
Overall Experience

Extremely satisfied. All staff, except one, were perfect. Mum had a rough passing, as she was unable to drink. Milnshaw was clean, friendly and accommodating. The care assistants, even down to the cleaners, dinner ladies and tea trollies, were very kind and offered help all the time. One last (who we called snake lady) was fantastic at all times, over and above what was necessary, including hours.

Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you very much for your review. I will ensure all of the staff team receive your lovely comments.

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Review from Laili C (Daughter of Resident) published on 10 May 2023 Submitted via Website
Overall Experience
My father has many complex health needs. He has suffered neglect and poor treatment with both NHS providers and at a previous nursing home.
Following another admission, my father was patched up and ready to be discharged into a nursing care facility. A home that could meet Dad's complex nursing needs.
In January this year, Springhill Nursing Home came into our lives. From the minute the general manager took the time to visit my father in the hospital to assess his needs, we knew things would improve for my father. Springhill put in place a thorough and detailed nursing care plan for Dad. We can now enjoy our visits with Dad knowing that he is receiving the best care possible.
The home is stunning, clean and purpose-built. The staff are well presented and highly professional; they always treat Dad with kindness and respect.

I think that the biggest endorsement I can give is that Springhill is the gold standard for a nursing home.

Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you for such a lovely, in-depth review. Your father is a pleasure to nurse; your mother is delightful too.

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Review from Olivia S (Daughter of Resident) published on 10 May 2023 Submitted via Postal Card
Overall Experience

The staff on Woodlands are like a second family; not only do they support my mum's needs from washing, feeding and changing etc, but they also care about the families involved with the patients, providing lots of advice, support emotionally and friendly. They really do work hard.

Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you, Olivia, for your lovely review; it will be really nice to show the team down on Woodlands.

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Review from S N (Daughter of Resident) published on 27 April 2023 Submitted via Website
Overall Experience

I would like to compliment all staff at the home for the care they provide to my mum. I would like to give special mention to those who represented the home at a recent meeting regarding my mum. Their knowledge of Mum and her needs came through, so all the assessor’s questions were answered. What was reassuring was the ability of staff to speak about Mum from a position of knowledge, but also their caring nature and empathy shone through.

Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you very much for taking the time to leave a lovely review. We do try to always pick the closest staff to the service user for meetings. Effort definitely goes into being prepared. I will let the staff members know about your lovely comments.

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Review from A O (Daughter of Resident) published on 18 April 2023 Submitted via Postal Card
Overall Experience

My mum has lived at Springhill for four years. She has received excellent care throughout. Her quality of life is much better as a result. The staff are excellent, and they treat my mum with respect and dignity at all times.

Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you for your review. It is lovely to hear that you feel all staff treat your loved one with dignity and respect.

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Review from Pauline L (Friend of Resident) published on 18 April 2023 Submitted via Postal Card
Overall Experience

I find the home to ver really welcoming. The staff are helpful and treat the service users with dignity and respect. Would not hesitate to recommend the home.

Reply from Deborah Bennett, General Manager at Springhill Care Home

This is a lovely review I’m happy that you are happy with your friend's placement.

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Review from C L (Sister of Resident) published on 18 April 2023 Submitted via Postal Card
Overall Experience

My sister has lived at the home for eight months now. She has settled in really well due to the staffs caring nature. Everywhere is always clean, the carpets were being as I visited. My sister has started to improve slightly, putting on weight. This much be because of the overall standard of nursing. Thank you.

Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you so much for your review. We have a great team of housekeepers at the home keeping everything clean and tidy.

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Review from D M (Resident / Service User) published on 11 April 2023 Submitted via Website
Overall Experience

The standard of care is excellent, and the staff are well-trained in all areas. I can honestly say that I am always informed of my mum's care, and l feel that the staff are 100% behind my family. My mum has settled well, and l can visit at any time. I am confident that my mum is receiving the best care.

Reply from Deborah Bennett, Manager at Springhill Care Home
Thank you for taking the time to leave a lovely review. It is much appreciated by the whole team.

Kind Regards.

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Review from Marc D (Son of Resident) published on 3 April 2023 Submitted via Postal Card
Overall Experience

The care my mother received at Springhill was exceptional. She moved to Springhill after a very bad experience at another care home, and the difference was incredible. She settled in immediately, and the staff throughout her time at Springhill were fantastic and very professional. At all times, the staff at Springhill showed understanding and compassion, and it was a pleasure visiting her there. I would not hesitate to recommend Springhill as an excellent care home.

Reply from Deborah Bennett, Manager at Springhill Care Home
Your mother was a lovely lady to support; it was a pleasure having her live at Springhill.

I will pass on your lovely words to the team.

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Review from K H (Husband of Resident) published on 17 January 2023 Submitted via Postal Card
Overall Experience

My wife has been in Springhill since February 2018. She has Alzheimer's and suffers from occasional fits. Since she was admitted, her condition has deteriorated to the stage where she is incapable of doing anything for herself. Throughout her stay, the staff have treated her with love and respect. I cannot speak too highly of the care she receives. It is absolutely first class. I would recommend this home to anyone.

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Review from G H (Friend of Resident) published on 17 January 2023 Submitted via Postal Card
Overall Experience

Good quality rooms, very clean and well maintained. The staff are warm and attentive, and the meals are of good quality with plenty of tea or coffee available all day.

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Review from Joan H (Cousin of Resident) published on 13 January 2023 Submitted via Website
Overall Experience

My cousin moved into Spring Hill in June last year after a lengthy hospital stay for the repair of a broken leg, which went badly wrong. Since entering Spring Hill, her condition has dramatically improved as the quality of her care has been so exceptional. The standard of nursing is first-class, as is the environment within which she is living. Everyone from reception and management to nursing, therapists and catering staff is cheerful, but cannot do enough to make her comfortable and to encourage her to make her way towards a better quality of life. We have been especially helped by the manager in dealing with the many issues we have encountered in ensuring that my cousin's care is properly provided and adequately funded. An exercise which we have found to be extremely complex and daunting as we have no experience in this field. What a lovely place to visit and know that my cousin is being given the best of care.

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Review from Joyce B (Wife of Resident) published on 13 December 2022 Submitted via Website
Overall Experience
My husband was admitted to Springhill Care Home in April. He has Alzheimer's and had previously been violent at home and in a previous care home but from the first week, he had settled in well and has not been violent or asked to go home. All due to the care and compassion from the carers.
The home is clean, never smells and is very open and bright. Some places could do with a lick of paint but on the whole fine. My husband is treated with dignity and respect and as far as I can see that is the same for other residents too.
The home seems well run if at times short on staff but not detrimental to the care given. The staff on reception are very friendly and helpful.
The entertainment team are brilliant but have noticed not supported enough for whatever reason by residents' relatives.

I feel so blessed that I have found a place where my husband is safe and cared for in the best possible manner. I also feel that I am supported by the staff as well.

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Review from Susan W (Daughter of Resident) published on 8 November 2022 Submitted via Website
Overall Experience

The staff at Springhill were amazing! Our mum was sent to Springhill from the local hospital for rehabilitation. The manager was extremely helpful from the start. She explained all the procedures and sorted out the correct care Mum would need. Unfortunately, Mum took a turn for the worse, but the nursing staff took great care of her and kept her pain-free and comfortable. She died peacefully, and the staff were caring right up to the end.

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Review from N B (Son of Resident) published on 15 September 2022 Submitted via Postal Card
Overall Experience

Clean, tidy and excellent staff.

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Review from Q C (Nephew of Resident) published on 9 September 2022 Submitted via Postal Card
Overall Experience

We found the care given was very good. The room was a pleasant place, clean and warm. The staff were very helpful but were very busy.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 May 2026
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Springhill Care Home.

Upcoming Events

There are no upcoming events for Springhill Care Home.

Awards / Recognitions (15)

  • 08 Mar 2019Recipient: Springhill Care Home
  • 28 Feb 2019Recipient: Springhill Care Home
  • 24 Nov 2018Recipient: Springhill Care Home

Accreditations

There are no accreditations posted yet for Springhill Care Home.

Meet the Team (1)

Deborah Bennett
Deborah BennettJob Title:General ManagerJoined: 2015

I have been qualified as a Registered Nurse now for over twenty years. Gaining my Registered Manager award five years ago. This is my second care home as Registered Manager. I have worked previously at Springhill as Registered Nurse, Clinical Lead then Service Manager of the Specialist Mental Health Unit.

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