Amber Court Care Home, Blackpool, Lancashire
Amber Court Care Home, Blackpool, Lancashire
Amber Court Care Home, Blackpool, Lancashire

Amber Court is a respected care home in the Blackpool area from the portfolio of Countrywide Care Homes.

The service achieves high standards of nursing and respite care, as well as being appropriate to the needs of people with physical disabilities.

Amber Court has its own activities programme, a versatile food menu and offers regular trips to nearby amenities and attractions.

Group: Countrywide Care Homes Ltd

Person in charge: Jamie Taylor (Peripatetic Care Manager)

Local Authority / Social Services: Blackpool Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 33 Service Users

Registered Care Categories*: Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Brochure - Service Admission Form. Ages 18+.

Single Rooms: 33

Rooms with ensuite WC: 33

Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Amber Court Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Amber Court Care Home has a Review Score of 9.6 (9.629)

The Review Score of 9.6 (maximum of 10) for Amber Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 23 Reviews over all time. This Average Rating is also the rating value for Amber Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 12 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.629 for Amber Court Care Home is calculated as follows: ( (181 Excellents x 5) + (81 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 272 Ratings = 4.629

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Amber Court Care Home is based on 12 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.6 positive Reviews (33 registered maximum number of service users ÷ 5). 12 Reviews ÷ 6.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    15
  • Good
    8
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Amber Court Care Home?

  • Extremely LIKELY
    21
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Amber Court Care Home

  • Son of Resident/Service User
    7
  • Resident / Service User
    6
  • Daughter of Resident/Service User
    5
  • Husband of Resident/Service User
    2
  • Mother of Resident/Service User
    2
  • more

The staff always made us welcome and Dad was happy there. He moved there from another home and the difference was amazing.
His room was light and bright and we were able to bring personal items in to make the room more like 'home'.
The staff were always helpful and nothing was too much trouble.
Sadly our dad passed away on Friday and the staff were very supportive of the whole family.

How likely would you be to recommend Amber Court Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My mother spent 14 months in Amber Court Care Home but sadly died on 9/10/17. The staff always made us feel welcome and my father was able to spend Xmas day with her. She was always clean and cared for and when she died, I was able to be with her. The staff on duty were caring and supporting and mum died with dignity, care and love.

How likely would you be to recommend Amber Court Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

When I first came I was in a really poor condition, but the personnel from this home helped me so well and after a few months, I got better and better. I am really pleased with all the help and treatment form all the people who work here! Thanks to them, I am much better.

How likely would you be to recommend Amber Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The management and staff have given my mother the most wonderful care over the past fourteen months. Unfortunately, she passed away recently but all the staff have been fantastic right up to the end of her life.
I cannot thank you all enough.

How likely would you be to recommend Amber Court Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Really pleased with this care home - very clean, good food, the staff work hard and are always there to help.
What a massive improvement from the hospital - keep up the great work guys, I really appreciate it.

How likely would you be to recommend Amber Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Looked after well, laundry done, food good. The staff care about my well being.

How likely would you be to recommend Amber Court Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

My mother was recently in the Amber Court Nursing Home, Blackpool for a short period for end of life care. I can't give the manager and her well trained staff enough praise for the professional way they handled the situation.
My mother was given the respect and dignity she deserved in the last hours of her life, for that I will be forever grateful.
Sincere thanks.

How likely would you be to recommend Amber Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad was only in Amber Court Care Home for only one week, but in that time everyone was so kind to him and my family. The staff work very hard as a team and management are part of this team and very hands on, which is refreshing in this day and age. My family would highly recommend this care/nursing home.

How likely would you be to recommend Amber Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is a resident at Amber Court and has been receiving end-of-life care which has been exceptional.
The staff and management have been very sensitive and looked after my mother and her family and friends.
I would highly recommend this nursing home to anyone looking for care.
It was over and above any other care my mother received in her six months of illness.
Will always remember the kindness.

How likely would you be to recommend Amber Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has been here 5 years and under the circumstances, we couldn't have asked for better care. Amber Court has helped us as a family to accept what had happened to mum and supported us as well as mum. The staff have been like a second family and have gone above and beyond taking time to build a relationship with us all. Mum has improved massively during her time here and we are so so grateful for everything. Past staff and current staff thank you all so much.

How likely would you be to recommend Amber Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We feel that the service my wife received from Amber Court Care Home could not have been better.
From the manager down, all who dealt with her gave 110 percent service both to my wife and all relatives who visited.
In all things, we could fully recommend the care home with no doubt at all.
She was only there a short time but in all things was treated with respect and dignity.
Thank you once again.

How likely would you be to recommend Amber Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Father was only living in Amber Court for 10 days before he died, but during his short time there the service and treatment was exemplary.
He needed privacy, comfort and dignity, that was delivered in spades by Amber Court. They were absolutely fantastic.

How likely would you be to recommend Amber Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dad was looked after very well at Amber Court Care Home and treated with respect. He made friends with most of the staff and he was well liked. Could not have lived in a better home.

How likely would you be to recommend Amber Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was only in the home for 4 weeks but had excellent care and treatment right up to her death. I and my two brothers all thought everything was excellent.

How likely would you be to recommend Amber Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I'm very happy here.
The carers are so helpful, good to me at night as I don't sleep well.

How likely would you be to recommend Amber Court Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Satisfactory

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Well my sister-in-law was unable to tend to herself anymore and the staff made her so welcome, she said I don't know why I didn't come sooner. She has been in hospital a couple of times, they visited her and when she came back. They looked after her, her meals in her room. As I visit a lot I see the care the staff take of all the people.

How likely would you be to recommend Amber Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Satisfactory

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother spent her final 3 months at Amber Court. Out of all of the homes we visited, Amber Court stood head and shoulders above the rest. I have nothing but praise for all of the staff here. They were friendly, caring, considerate and compassionate towards my mother and the family. During her final weeks, the staff ensured she received the best care possible, nothing was too much trouble for them. Although my mother has now passed away, I am so grateful for the short time she spent at Amber Court. On days where we were unable to visit, it was good to know that she was in excellent hands. Mum always had kind words for all of the staff. They made her feel welcome and more importantly, treated her like a real person, not just a resident. We all feel extremely lucky that we managed to get my mum a room here, and I will be grateful for all that the staff did for us for the rest of my life. Amber Court and all of the staff cannot be praised enough. Thank you for everything you have done.

How likely would you be to recommend Amber Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff at Amber Court at very friendly and efficient, although it has to be said that some are better than others with regard to residents privacy. The catering is very good, the food is hot and tasty with choices for both lunch and tea. The timing of meals could be better; breakfast is at 9.00AM, lunch 12.00PM noon and tea is 4.00PM. The gap between breakfast and tea is too long.

How likely would you be to recommend Amber Court Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

J hirst, Marketing at Amber Court Care Home responded to this review on 05 Jan 2016:

Thank you for your feedback we would like to reiterate that snacks and drinks are available through the night.

My daughter has special needs so I was very apprehensive about her living anywhere but home, but she has settled well and is happy. This is important to us. We feel we have been very lucky to have found this place it is next best thing to home.

How likely would you be to recommend Amber Court Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Cannot believe what would have happened to me if I had not been introduced to Amber Court. I have loved being cared for here mostly by the excellent and caring staff.

How likely would you be to recommend Amber Court Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Since moving into Amber Court staff have made sure I am well looked after and I have everything I need. I enjoy the shows the home put on and the trip to the zoo and round the lights.

How likely would you be to recommend Amber Court Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My wife has been in Amber Court for 3½ years. The staff have been first class, food good and management approachable and deal with any minor issues as soon a s they come up. I would recommend to others.

How likely would you be to recommend Amber Court Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Everyone at the care home has been most helpful and supportive and really good with my daughter who has downs syndrome and can be difficult to understand at times, she has settled in well and seems quite happy which is very important at this difficult time. It has proven to be the next best place to home.

How likely would you be to recommend Amber Court Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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