Abbey Grange Care & Nursing Home

Stephen always seems happy all the staff are lovely and if asked to help with anything always do (his catheter). Food looks good with a good variety. Cleaners can always be seen. Management very approachable and always sorts any issues out.

I can't praise the staff enough. They really do look after my mum . Shes alway dressed and kept clean and tidy. we have seen such an improvement in her mental health since shes been here. The staff always interact with her and this has been so beneficial to her. Thanks all the staff.

When my mum was taken into hospital over a year ago, we were told she she couldn't return home as my dad couldn't take care of her needs any longer. She was put in an assessment home but it was awful. So chaotic, with residence with concerning needs and the Home itself was in a state of disrepair.. I feared for my Mum In that Home. When we said we didn't want her to stay in there, we were told we had to find our own home so my brother and I went out to find that Home and came across Abbey Grange. We were welcomed into the home by the lady on reception and was shown round by another lovely lady who unfortunately is no longer with us. We were made to feel very welcome and the Home itself felt incredibly welcoming. We decided that that's where we wanted my mum to go, but unfortunately the Home is so popular it's taken us a long time to finally get her in there but now she's there we are quite happy with the Home. The (Carers) seem to be very attentive and the home itself seems comfortable.

I am very confident to recommend this care home to anyone.

Mum is settled and comfortable, she has been welcomed at Abbey Grange making relationships with a number of staff. My sister and I have peace of mind with her being cared for there.

My father in-law had the misfortune to experience this care home. I wont go into great detail, i've seen replies to other negative reviews where the management suggest contacting them to discuss the issues. I discussed the issues while my father-in-law was in the home, repeatedly and they were not addressed. These carers who we are expected to put on a pedestal fir their efforts ( at this home st least) manage to sit outside 2 sometimes 3 times an hour for a cigarette. When it came to caring gir my father in-law I can only say in my opinion that the staff were happy to convince you they had heard your requests but never once acted upon them. The nurse who was sent to answer our medical concerns did not have good enough english language skills to explain how much fluid he had drank. If she didn't like the question she rolled her eyes and pretended not to understand. I could go on and on but the gist of this feedback is, please find another facility for your loved one.

My husband has been in Abbey Grange for 15 months. The staff and management are very caring and dedicated to the welfare and well being of all the residents. I would not hesitate to recommend Abbey Grange to anyone whose loved ones need permanent care.

My dad has only been here a short while as he was here for short term assessment. He has been cared for really well. We have found all the staff to be very friendly & helpful. He is being transferred to another nursing home for location reasons. We have no complaints regarding the care he has received. We would like to say a big thank you to all the staff who have been involved with his care.

I have been visiting my uncle for the last four years. He is well cared for and given options if he wants to stay in bed or go in the day room. Staff are approachable and friendly. Clean care home and a safe home. Good security in place.

After very positive information from many people, friends and professionals, we chose Abbey Grange. Highly satisfied.

All staff are brill and helpful when you have any enquiries or problems they are very helpful with getting started.

Resident now very frail, almost back in foetal position, under palliative care, very depressed. Refusing food and drink. Deteriorating rapidly.

All care given to my mum has been to a very high standard.

Overall assessment of care was very good.

If we have a problem we know we can approach management nurses and carers. We are happy for our relative to remain here.

I would highly recommend this care home.

I visit my dad here every day he always looks clean and looked after.

Finally, I find the management to be friendly, kind and very supportive. They have made a difficult time a little more bearable.

I feel my mum is cared for well and if I have had concerns in the past they have been dealt with in the right way.

Food and choice is excellent. Well informed on his health and behaviour.