Abbey Grange Nursing Home

Cammell Road, Firth Park, Sheffield S5 6UU

Abbey Grange in Sheffield provides residential, dementia and nursing care. The home is situated in the Firvale area, close to the Northern General Hospital and the celebrated Meadowhall shopping centre. Abbey Grange is well serviced by the nearby main bus route to Sheffield city centre and M1 motorway.

The home is a converted character building, which has been thoughtfully extended and refurbished. Abbey Grange stands in accessible and well laid out gardens, with attractive sitting areas.

Residents enjoy a wide range of daily activities at the home as well as outings and events for families and friends to enjoy together. There is a monthly dementia cafe hosted jointly with the Alzheimer's Society.

Group: Country Court Care

Person in charge: Dipin Peter (Manager)

Local Authority / Social Services: Sheffield City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 74 Service Users

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 55+.

Single Rooms: 74

Rooms with ensuite WC: 50

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Visiting:

Visitors are welcome at any time.

Parking:

There is a private car park.

Latest Care Quality Commission* Report on Abbey Grange Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.5 (maximum of 10) for Abbey Grange Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 28 Reviews over all time. This Average Rating is also the rating value for Abbey Grange Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.515 for Abbey Grange Nursing Home is calculated as follows: ( (191 Excellents x 5) + (123 Goods x 4) + (16 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 332 Ratings = 4.515

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.946 Points relating to the number of positive Reviews for Abbey Grange Nursing Home is based on 14 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 14.8 positive Reviews (74 registered maximum number of service users ÷ 5). 14 Reviews ÷ 14.8 Target = 0.946

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.5 Abbey Grange Nursing Home has a Review Score of 9.5 (9.461) from 28 Reviews


Average Ratings

  • Excellent
    17
  • Good
    11
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Abbey Grange Nursing Home?

  • Extremely LIKELY
    25
  • Likely
    2
  • Don't know
    1
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Abbey Grange Nursing Home

  • Daughter of Resident/Service User
    14
  • Son of Resident/Service User
    3
  • Nephew of Resident/Service User
    2
  • Niece of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • more

From pre-entry, the staff supported, listened and explained details of processes, timelines and procedures (all new to us) with an efficient and caring manner that gave us confidence and hope in our darkest and frustrated weeks. Once my uncle was admitted he started smiling and talking again due to the caring, friendly family atmosphere in the home. He has now gone from strength to strength, physically, mentally and emotionally through being here. He has started looking forward to a future through everyone's personable approaches.

How likely would you be to recommend Abbey Grange Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.7 out of 5

Very friendly and caring, nothing is too much trouble to them.

How likely would you be to recommend Abbey Grange Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

My dad has been a resident in Abbey Grange Nursing home for almost a year and has received excellent care in that time. The staff are hardworking, caring and compassionate and always respect my dad's dignity. Nursing care is of a very high standard and it gives our family great peace of mind to know he is so well looked after.

How likely would you be to recommend Abbey Grange Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.7 out of 5

My mum is happy at Abbey Grange. The management and staff are caring and often go the extra mile. I feel that my mum is in good hands.

How likely would you be to recommend Abbey Grange Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.3 out of 5

I find the care home to be welcoming and have never had any reason to complain. Staff seem happy to be at work and my father is happy here.

How likely would you be to recommend Abbey Grange Nursing Home? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   3.9 out of 5

The home is always clean and staff are friendly and caring.

How likely would you be to recommend Abbey Grange Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Average Rating:   4.1 out of 5

First time visit. Pleasant ambience.

First visit to a care home for probably 20 years. So difficult to cross-compare standards.

How likely would you be to recommend Abbey Grange Nursing Home? Don't know

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4 out of 5

This nursing home and staff are a credit to your organisation. The home is spotless, the staff are helpful, friendly and informative. As soon as you walk in you are greeted and welcomed like one of the family. The nursing and carers are fantastic. They inform you how your mum is doing.

I honestly cannot find anything to criticise this home or staff, absolutely fantastic.

How likely would you be to recommend Abbey Grange Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

My mum is in Abbey Grange Sheffield, she is well looked after. I love this care home. They are lovely people and very caring.

How likely would you be to recommend Abbey Grange Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

I am very happy with the care given to my mom and the support given to me both when I visit or am on the phone.
If the senior staff can't talk to me at the time I am here, they make an arrangement (time and day) to speak to me.
Also, senior workers/staff all know me and Mom.
They live up to 'Our family caring for yours'.

How likely would you be to recommend Abbey Grange Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.6 out of 5

During this month the staff went out of their way to make the home and all residents and visitors made to feel welcome, with smiling faces.
Nothing is too much trouble, no matter how busy they were, even inviting relatives to have Christmas lunch with their loved ones, which was a lovely Christmas Day for all.

How likely would you be to recommend Abbey Grange Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   3.7 out of 5

I have been pleased with the care my Mum has received. Staff have made time for both Mum and I. They are responsible, caring and do their job well. I have found the staff pleasant to deal with, both on the nursing and admin side.

How likely would you be to recommend Abbey Grange Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4 out of 5

Generally the home is well staffed, clean and tidy. There is always a lovely welcome but the important thing is my dad is happy and cared for in a satisfactory way.

How likely would you be to recommend Abbey Grange Nursing Home? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.1 out of 5

Everything at Abbey Grange is spot on. Care given is excellent, always on hand. Good choices at meal times. Rooms are spotless. Everyone is friendly.

How likely would you be to recommend Abbey Grange Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

I cannot fault the care my dad receives. The carers look after him very well and when he is ill, they respond immediately. They are happy to care for him at home, as opposed to going to hospital which is not what we want. My only concern is that the front door is open, sometimes in the evening, and I feel that it should be locked when Reception is unmanned.

How likely would you be to recommend Abbey Grange Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   3.8 out of 5

I am happy that my mother is staying here. She has improved since leaving the hospital. My introduction to this care home was very pleasant and thought it would suit me.

How likely would you be to recommend Abbey Grange Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   3.9 out of 5

I have found everyone at Abbey Grange to be very helpful and that nothing is too much trouble. My wife has had the best of care she could have wished for. Our only wish is that she could respond to her treatment.

How likely would you be to recommend Abbey Grange Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4 out of 5

My Sister-in-law is very happy in here. The staff are brilliant and can't do enough for you and always pleasant in their stressful job.

How likely would you be to recommend Abbey Grange Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Staff are kind, thorough and thoughtful, and happy to talk through the care plan as my mum's needs change over time. The home itself is very light sunny and spacious, which was a big consideration for me, also easy access to M1 for relatives visiting.

How likely would you be to recommend Abbey Grange Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

Visited my mum today and she's happy where she is. All the staff are lovely, friendly, kind and look after her really well. If they have any concerns they always telephone me to keep me informed. The home is very clean and always smells lovely, not like some that I've visited. I'm very happy that my mum is well looked after. She's safe, warm, well-fed and of course happy, which makes me happy too. Well done Abbey Grange

How likely would you be to recommend Abbey Grange Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.3 out of 5

I think Abbey Grange look after my mum very, very well. She is happy and settled, and it is an excellent nursing home. Talk to them, have fun with them, as well as taking care of them.

How likely would you be to recommend Abbey Grange Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

My opinion of this care home is that it is one of the best. My mother was in a care home and I thought of that one as being very good, this one is way above that one. My husband is very well looked after.

How likely would you be to recommend Abbey Grange Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

The care and treatment my Aunt gets is wonderful. The staff at the home are very caring people and nothing is too much trouble for them.

How likely would you be to recommend Abbey Grange Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Abbey Grange staff and management are very helpful and keep me informed on my Fathers progress. He needs regular medical checks and the home is very clean and always tidy. All staff interact with all of the residents and there is entertainment for all the residents and family members too.

How likely would you be to recommend Abbey Grange Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

My auntie appears to be looked after very well. She has a stent in her throat due to cancer and the food she is given suits her condition. All staff are very approachable and helpful and if you do have any questions to ask they take time to explain things fully.

How likely would you be to recommend Abbey Grange Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

Overall, very satisfied with the care provided. There is always a friendly welcome and someone to speak to with any concerns. Staff are lovely and the home is well looked after and clean. My dad is very settled here.

How likely would you be to recommend Abbey Grange Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.6 out of 5

Mum has been at Abbey Grange since April 2016. She has settled in nicely and all the staff have been wonderful. The accommodation is spacious and well decorated and they have a good activities programme (even though mum can't take part in many). The meals are nutritious and look appetising and care and dignity is always shown.

How likely would you be to recommend Abbey Grange Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.5 out of 5

My nan has only been in this nursing home a short time, but every member of staff have been very caring and helpful and have all assisted to her needs.

How likely would you be to recommend Abbey Grange Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Submit a Review for Abbey Grange Nursing Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

February 2018

April 2017

February 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Abbey Grange Nursing Home