Blenheim Court Care Home

This home charges £1500 per month and does not give the necessary care needed. My friend is 24 hours in her bed and not turned 2 hourly as she should be. I have spent hours at different times of day and no-one has been near except for meal times. My argument is not with the carers it is the home management. It is disgraceful. The rooms are not clean, the floors are filthy and the bed itself is never cleaned. The food is not nutricious at all and does not give the vitamins, carbohydrates, protein that it should. It amounts to gross neglect and daylight robbery

My husband came here on 27th Feb 2025 and at the time I thought it was very good but since the beginning of June it has gone down hill. On the 19th June me and my granddaughter came and there was 4 carers on, 13 patients in lounge and I don't know how many in bed some of the patients need toilet and there was no one there. They were helping other patients tis is the third manager I have seen since I have been coming and staff are leaving left right and centre. And don't blame them, the patients are sat down all day doing nothing.

The carers were absolutely brilliant at looking after my mother in her last weeks of her life. They made her so comfortable, and they were so loving and caring towards her, and they made the family feel so welcome as well.

I cannot thank housekeeping for their care of my mother, she keep going above and beyond. She takes care of all our family keeping all the corridor clean and smelling fresh.

Staff and residents are always happy every time we visited. Very caring, love the friendliness of all the staff. The home is always clean and fresh-smelling. Lovely.

My dad always seems to be clean and well fed and happy. The staff are all very caring and professional. When me, my mum, sister, partner and kids come they're always welcomed.

This is a lovely care home with great staff who really care about the residents. Lots of activities for people, great variety. Its also nice that rooms are made as homely as possible. My only wish would be for increased visiting times/hours.

Our first experience of the home was in April 2023 when we used it for respite. In November 2023, my husband was assessed as needing a permanent place in a nursing home. At this point, we chose to move from the home where the assessment was done back to Blenheim Court Care Home. There is something about Blenheim that we liked more than the other home. There is a warmth and friendliness about the home and the programme of resident enrichment is excellent. From the pantomime at Christmas to the daily encouragement to be involved in games and puzzles. I visit my husband daily and am always made welcome. I feel cared for too. Thanks to all the staff who work so hard.

The home has such a friendly atmosphere and we would recommend it for end-of-life care.

I have been visiting the Blenheim Court Care Home since 2019. I find the home very well run with wonderful staff. They treat all patients and relatives with respect and dignity. They encourage both patients and relatives to join in all activities they provide. I can really recommend this care home to any person who is looking at putting their family member in a care home.

I have been visiting since November, since my friend has been living at the care home. The staff are amazing, very caring and bring a brilliant, funny and positive atmosphere. I always look forward to visiting. The home is always very clean and tidy. Overall, an amazing place.

I would like to give my review based on my personal experience of my mum being a resident here for 12 days. Myself and my mum decided she needed to go into care after having numerous stays in hospital due to many falls, a stroke and pneumonia. Staff genuinely do their best with the resources available to them. In my opinion, this care home is seriously understaffed. Residents ringing buzzers with lengthy waits for attention (mum included). She herself was without a buzzer for two days, sending nursing staff to try to fix it, witnessed by myself. Mum was in bed the entire 12 days of residency. I asked for her overflowing clinical waste bin to be emptied only to be told by the domestic staff that they were unaware Mum's room was occupied. Am happy to say that after these extremely long and stressful 12 days waiting for a care plan to be put into place, my 91-year-old end of life care mum is now happily back home.

Friendly caring staff at all levels. Good nurses and nothing is too much trouble. Good activities daily and a weekly hairdresser in attendance. Home-cooked meals at lunchtime and if needed a pack-up to take out when visiting other relatives. Good security, which sometimes delays leaving the premises as you have to wait for someone to let you out via the coded entrance/exit, this ensures the safety of all residents.

Activities amazing and varied and fun! Absolutely amazing all-around care home.

Respectfully, with thanks, I'm happy to leave my mother in capable, kind care here at Blenheim Court Care Home on my return to our family home in Asia. As I'm sure everyone thinks, I wish there were more available staff. I've found the daycare staff exceptional.

As soon as my dad went in for respite care at Blenheim Court we were warmly welcomed and my dad was settled in very efficiently. This put our minds at rest that he would be safe and looked after. All the staff work extremely hard to provide a high level of personal care. They are always cheerful and work well together. Me and my mum are so grateful for all they have done for my dad and would highly recommend this care home to anyone.

Always a friendly welcome, feel very at home. My friend is very happy, well cared for. Looks clean and comfortable. Lots going on socially in the home too - it never smells of pee. Bonus, recommended it to my friends and family.

I was impressed by how the staff engaged with my uncle and how he was involved in the procedures of his care. Once again, thank you to you all.

My wife has been a resident in Blenheim Court Care Home since early 2020. I was worried in the beginning but, I need not to have been. The health and social care provided at the home are top class. When I visit to see my wife, I am greeted with friendly staff at all times. The home is always very clean and pleasantly decorated. My wife says she is happy to be there.

My friend was in the home for about three weeks and I visited twice a week. I was very impressed by the care given and to me by the staff, even waiting with me for my taxi in the car park at night. A staff member talked with my depressed husband and lifted his day too.