Darnall Grange Care Home

84 Poole Road, Sheffield S9 4JQ
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9.9 96 Reviews
  • Darnall Grange Care Home, Sheffield
Darnall Grange EMI Nursing Home, in Sheffield, is a specialist residential and dementia care facility that employs a skilled and friendly care team and adheres to recognised standards.

Quality and personalised nursing is pursued on a daily basis, aided by a purpose-built environment and additions such as a sensory garden which has been incorporated specifically for the benefit of residents with dementia.

Residents have a choice of six lounges within a facility that is ideal for wheelchair users and mobility.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £850 – £1000
  • Self-Funded Residential Dementia Care: £870 – £1000
  • Self-Funded Nursing Care: £900 – £1000
  • Self-Funded Nursing Dementia Care: £950 – £1000
  • RESPITE Self-Funded Residential Care: £850 – £950
  • RESPITE Self-Funded Residential Dementia Care: £850 – £900
  • RESPITE Self-Funded Nursing Care: £950 – £1000
  • RESPITE Self-Funded Nursing Dementia Care: £950 – £1000

These prices are only a guideline, please contact Darnall Grange Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Akbar Ali (Home Manager)

Local Authority / Social Services

Admission Criteria

  • NHS, Social Services, Relatives and self referrals.
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1985
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)

Visiting

  • Families are most welcome to visit anytime but they have protected meas times for the Residents which are as follows. You are welcome to join during meals to give company to your loved ones but this to be arranged with Home Manager.
    Breakfast: 8:30 am to 9:30 am.
    Lunch/Dinner: 12:30 mid-day to 13:30
    Tea: 16:30 pm to 17:30.

Parking

  • Free Parking.

Darnall Grange Care Home Reviews (96)

9.9

Darnall Grange Care Home has a Review Score of 9.9 (9.891) out of 10, based on 37 reviews in the last 2 years.
Over all time Darnall Grange Care Home has 96 reviews.

Overall Experience
  • 81
  • 14
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Date Published
  • 96
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Reviewer Connection to Darnall Grange Care Home
  • 38
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Total of 96, showing 41-60
Review from Alan W (Nephew of Resident) published on 4 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean all over. The staff and management are very friendly and helpful. My aunty is very happy and content here.
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Review from Jayne W (Daughter of Resident) published on 28 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Darnall Grange is a wonderful Care home. Our mum lived there for the last two years of her life. The whole team are incredibly caring and compassionate towards the residents. They are led by a lovely manager who genuinely cares about the residents and the impact on their families and loved ones.
Mum
was so well cared for and treated with dignity. We always felt as though they really knew her which was a great comfort to us. The home was always spotless as was Mum's room. The food was delicious with daily choices cooked by a lovely catering team. The manager would help out with serving at busy times. We were always warmly welcomed as a family and communication was always excellent. It is a shame that names cannot be mentioned here as we have so much gratitude for so many lovely team members. We felt as though Mum became part of their family.
We would highly recommend Darnall Grange for anyone living with dementia.
Thank you to everyone involved.
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Review from Patricia H (Resident) assisted by family/friend published on 27 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very amiable and helpful.
Room very comfortable.
Meals on the whole enjoyable and plentiful.
Drinks of tea could be more plentiful.
Sta was for rehabilitation purposes and lasted for three weeks.
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Review from Stacey W (Daughter of Resident) published on 10 July 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
Definitely not a good experience, it was disgusting. Windows didn’t close properly and when my sister went to see Dad, every day, he was really sick on this particular day. No one had bothered to do anything and when my sister said something they then called an ambulance. Dad had pneumonia and passed
away a week later. I wouldn’t put my worst enemy in this home. It has taken me a long time to write this as I was really angry. Dad had his mind and staff came in, didn’t ask and just helped themselves to his sweets that we had taken. Don’t get me wrong, we didn’t mind but they shouldn’t just help themselves.
Reply from Nadim Admani, Director at Darnall Grange Care Home

We are always devasted when a relative or loved one has a negative experience. This is never our intention and we feel that we have to respond without providing sensitive medical information but general facts for any reviewer to receive a balanced view.
On the window, we have full-time a handyman that carries out monthly checks on many items of equipment and building that include windows for safety, this includes handles and safety restraints. We are unable to verify this and have no record of any reports highlighting any defective windows in the room suggested.
The gentleman in question was transferred to Darnall Grange but not discharged from hospital as he was placed in a community hospital bed at Darnall Grange. His treatment was continued and supervised by the NHS Team including Modern Matron, Therapy and Consultant supported by the home's GP and multi-disciplinary team.
The gentleman resided at Darnall Grange for just over a week and his condition was monitored by the nursing staff and carers as well as visited personally by the home's GP and the hospital's Consultant. Due to his deterioration in his original condition that he was being treated for a readmission to hospital was organised by the Consultant.
We feel that records clearly show multiple interventions by trained nurses and carers throughout every day and night. We dispute the fact that the care was poor and that medical intervention wasn’t given in a timely manner.
It is very sad to hear the passing of a loved one and we can only share sympathy at the loss and grief experienced and hope any reader will understand both sides in this sad review.

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Review from S W (Daughter of Resident) published on 3 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother needed care after a fall and the use of an intermediate care bed. Every time I visited the warmth and care of the care staff was evident in all observed interaction with residents. Mum said she couldn't fault them for all the time she was there. The garden area is a calm and welcoming space,
thought and care have gone into its creation for those with dementia especially. Mum's return home has been made possible due to your care. A huge thank you.
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Review from Mark A (Son of Resident) published on 29 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited Darnall Grange Care Home unannounced over a Bank Holiday weekend (due to hospital timings) before mum was discharged there from hospital to make sure it was the right place for her. I was only expecting to see a quick glimpse of the building and maybe foyer. However, a member of the care staff
welcomed me in and showed me around. As if that wasn't enough, the senior nurse on duty, despite being busy, talked about my mum and her needs for nearly half an hour. When mum was discharged into Darnall Grange, every single member of staff and management on duty made an exceptional effort to introduce themselves and make mum and me feel incredibly welcomed, understood and supported. The building and rooms are clean and well positioned. The food is very good, varied, appetising and nutritious. The staff do an incredible job, they work long and hard, which makes how they have treated mum and me all the more valued - please do bear this in mind if things can't always meet your expectations.
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Review from J A (Brother-in-law of Resident) published on 25 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home has provided an excellent amount of care for my sister-in-law she is very pleased with the care provided.
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Review from Anne Marie H (Wife of Resident) published on 19 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband came to Darnall Grange for respite care. He has advanced Parkinson’s disease and a diagnosis of Lewy Body dementia. He also has complex medical conditions which means he requires 24-hour care.
I cannot praise the staff and the level of care they provide sufficiently. The manager is efficient
and approachable he and his staff seemed to care for my husband and his needs with genuine compassion and understanding.
I personally saw genuine respect and concern for residents provided each time I visited my husband. My husband has said he would be happy to return to Darnall Grange in the future. I would be happy to recommend this wonderful nursing care home. Many thanks.
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Review from V B (Daughter of Resident) published on 2 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff who have cared for my father have been professional and friendly. All the staff have been welcoming and there is an atmosphere of positivity at all times. The home is spotlessly clean and well-appointed. The food is well cooked and served. It has been a pleasure to visit my father and to feel
confident that he was being cared for in my absence.
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Review from D S (Daughter of Resident) published on 18 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was given care with friendliness and compassion. She was treated as an individual with her own needs but was also given the confidence to attend to her own needs. She enjoyed the company not only from the residents but also of the care staff. Thank you everyone who looked after my mum, what a
lovely family of people you are.
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Review from Keeley B (Daughter of Resident) published on 3 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Darnall Grange Care Home is such a wonderful home. My father was only here a short time before he passed away due to ongoing illness. All the staff are kind, helpful and made a very difficult time easier to deal with. The manager is a credit to the owner, along with all his staff. Our family was blown
away by all the support and kindness. So clean and tidy. Such a beautiful home.
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Review from Elizabeth W (Daughter of Resident) published on 22 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy with my mother's care at Darnall Grange Care Home. The staff are all friendly, caring and professional. They have lots of activities to keep the residents occupied and a lovely garden for them to sit in. The home is well-run and welcoming with good security to keep residents safe. Rooms
are all individual with ensuite facilities.
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Review from Caroline R (Daughter of Resident) published on 21 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the staff enough at Darnall Grange Care Home. Initially, my dad came to the home for some respite care to give my mum a rest. However, it was apparent that dad needed 24-hour specialist care due to his Parkinsons' and Dementia illness. I spent a lot of time at the home and saw how the
staff cared for the patients/residents. There is a calmness around the home with every member of staff treating the residents with dignity, care and respect.
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Review from S Y (Husband of Resident) published on 23 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been settled in this home and we are satisfied with the care she has had.
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Review from Beryl W (Daughter of Resident) published on 5 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was a resident for 16 months. The staff were caring and respectful. Very clean home, food is very good for residents. A big thank you, to all staff and the management team. I recommend Darnall Grange to any family looking for a care home.
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Review from Susan T (Daughter of Resident) published on 6 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have not had any dealing with care homes before but I have been really pleased with the care and help my mother has had at Darnall Grange Care Home. They are helping to get Mum back to her own home and they do it at her pace and not rushing her. The odd meals we've seen Mum having are well balanced
and nourishing, so she has gone from not eating to enjoying her food.
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Review from Mandy S (Niece of Resident) published on 17 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean, very friendly and good atmosphere. Very impressed.
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Review from Diane W (Sister of Resident) published on 13 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Christmas Day with my sister with a three-course dinner was absolutely amazing, 5 stars. The staff were brilliant and even offered me and my daughter a dinner, it was so good. Thank you so much to all staff highly recommend you all to future residents.
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Review from Andy P (Son of Resident) published on 24 September 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father was a resident for six months and we were very happy with the care he received in Darnall Grange Care Home, the staff were lovely with him and always friendly and helpful on visits during difficult times.
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Review from Joe N (Son of Resident) published on 24 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing, nothing is too much trouble for the staff.
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Current Review Score: 9.9 (9.891)

Overview of Review Score

The Review Score of 9.9 (9.891) out of 10 for Darnall Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.891 for Darnall Grange Care Home is calculated as follows: ( (396 Excellents x 5) + (24 Goods x 4) + (7 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 430 Ratings = 4.891
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Darnall Grange Care Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Nov 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

Akbar

Akbar Ali

Job Title: Registered Nurse manager Joined: 2015

Akbar is the Manager who is Registered Manager with CQC.
Akbar has 20 years of nursing experience, including in the NHS, and has also worked in the independent sector with older people for over 18 years. He has a Nursing qualification and Registered with Nursing, Midwifery Council.
Akbar Experienced Care Home Manager with extensive knowledge of the client group. The Managers philosophy of care is to provide the highest standard of care whilst always maintaining independency.

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Liana Prell

Job Title: Deputy Nurse manager Joined: 2021

Liana is a Registered Nurse with vast Nursing experience and worked in NHS and private sector.

Beverly

Beverly Ward

Job Title: Admin Joined: 2017

I HAVE WORKED IN THE CARE SECTOR SINCE 1997. I STARTED AS AN ADMINISTRATOR AND IN 1999 BECAME A REGISTERED MANAGER. I HAVE MANAGED BOTH RESIDENTIAL AND NURSING HOMES AROUND SHEFFIELD AND DERBYSHIRE
I HAVE MANY YEARS OF EXPERIENCE AND KNOWLEDGE OF WHICH I BELIEVE I BRING TO DARNALL GRANGE.
I AM QUALIFIED TO LEVEL 4 IN HEALTH & SOCIAL CARE AND LEVEL 5 IN MANAGEMENT
I LEFT THE INDUSTRY FOR 12 MONTHS SEEKING A CHANGE OF CAREER BUT SOON FOUND THAT MY HEART WAS WITH CARE AND CAME BACK IN 2017.

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