Darnall Grange Care Home

Definitely not a good experience, it was disgusting. Windows didn’t close properly and when my sister went to see Dad, every day, he was really sick on this particular day. No one had bothered to do anything and when my sister said something they then called an ambulance. Dad had pneumonia and passed away a week later. I wouldn’t put my worst enemy in this home. It has taken me a long time to write this as I was really angry. Dad had his mind and staff came in, didn’t ask and just helped themselves to his sweets that we had taken. Don’t get me wrong, we didn’t mind but they shouldn’t just help themselves.

My mother needed care after a fall and the use of an intermediate care bed. Every time I visited the warmth and care of the care staff was evident in all observed interaction with residents. Mum said she couldn't fault them for all the time she was there. The garden area is a calm and welcoming space, thought and care have gone into its creation for those with dementia especially. Mum's return home has been made possible due to your care. A huge thank you.

I visited Darnall Grange Care Home unannounced over a Bank Holiday weekend (due to hospital timings) before mum was discharged there from hospital to make sure it was the right place for her. I was only expecting to see a quick glimpse of the building and maybe foyer. However, a member of the care staff welcomed me in and showed me around. As if that wasn't enough, the senior nurse on duty, despite being busy, talked about my mum and her needs for nearly half an hour. When mum was discharged into Darnall Grange, every single member of staff and management on duty made an exceptional effort to introduce themselves and make mum and me feel incredibly welcomed, understood and supported. The building and rooms are clean and well positioned. The food is very good, varied, appetising and nutritious. The staff do an incredible job, they work long and hard, which makes how they have treated mum and me all the more valued - please do bear this in mind if things can't always meet your expectations.

The home has provided an excellent amount of care for my sister-in-law she is very pleased with the care provided.

I personally saw genuine respect and concern for residents provided each time I visited my husband. My husband has said he would be happy to return to Darnall Grange in the future. I would be happy to recommend this wonderful nursing care home. Many thanks.

The staff who have cared for my father have been professional and friendly. All the staff have been welcoming and there is an atmosphere of positivity at all times. The home is spotlessly clean and well-appointed. The food is well cooked and served. It has been a pleasure to visit my father and to feel confident that he was being cared for in my absence.

My mum was given care with friendliness and compassion. She was treated as an individual with her own needs but was also given the confidence to attend to her own needs. She enjoyed the company not only from the residents but also of the care staff. Thank you everyone who looked after my mum, what a lovely family of people you are.

Darnall Grange Care Home is such a wonderful home. My father was only here a short time before he passed away due to ongoing illness. All the staff are kind, helpful and made a very difficult time easier to deal with. The manager is a credit to the owner, along with all his staff. Our family was blown away by all the support and kindness. So clean and tidy. Such a beautiful home.

I'm very happy with my mother's care at Darnall Grange Care Home. The staff are all friendly, caring and professional. They have lots of activities to keep the residents occupied and a lovely garden for them to sit in. The home is well-run and welcoming with good security to keep residents safe. Rooms are all individual with ensuite facilities.

I cannot praise the staff enough at Darnall Grange Care Home. Initially, my dad came to the home for some respite care to give my mum a rest. However, it was apparent that dad needed 24-hour specialist care due to his Parkinsons' and Dementia illness. I spent a lot of time at the home and saw how the staff cared for the patients/residents. There is a calmness around the home with every member of staff treating the residents with dignity, care and respect.

My wife has been settled in this home and we are satisfied with the care she has had.

My Mum was a resident for 16 months. The staff were caring and respectful. Very clean home, food is very good for residents. A big thank you, to all staff and the management team. I recommend Darnall Grange to any family looking for a care home.

I have not had any dealing with care homes before but I have been really pleased with the care and help my mother has had at Darnall Grange Care Home. They are helping to get Mum back to her own home and they do it at her pace and not rushing her. The odd meals we've seen Mum having are well balanced and nourishing, so she has gone from not eating to enjoying her food.

Very clean, very friendly and good atmosphere. Very impressed.

Christmas Day with my sister with a three-course dinner was absolutely amazing, 5 stars. The staff were brilliant and even offered me and my daughter a dinner, it was so good. Thank you so much to all staff highly recommend you all to future residents.

Amazing, nothing is too much trouble for the staff.

My father was a resident for six months and we were very happy with the care he received in Darnall Grange Care Home, the staff were lovely with him and always friendly and helpful on visits during difficult times.

Mum was in for respite for a week. When I brought my mum she didn't want to stay but the staff persuaded her to go in for a drink, she went. As soon as she went in she was happy to stay. I phoned every day and Mum sounded happy and full of life, every day she said she loved it and the food was brilliant, she came out with her hair done in plaits. Mum will definitely be coming back. Thank you.

Communication with relatives is such an important part, caring for residents with dementia and Darnall Grange has been amazing throughout my father's stay.

A really outstanding care home, my mother was very happy in the 3 years she spent there, her care was extremely good, all the staff are very caring people and make it a wonderful atmosphere for all the residents. I would highly recommend this home to anyone.