Moorend Place Nursing Home

34 Commonside, Walkley, Sheffield S10 1GE

Moorend Place Nursing Home, in the Walkley area of Sheffield, is a fifty-two en-suite bedroom facility that specialises in dementia care. Nursing and residential.

Those who have experienced a high standard of care at Moorend Place have had the opportunity to pursue an independent lifestyle, the benefit of one-to-one sessions and a varied programme of activities. We know have two activity staff working full time to provide a busy programme of events.

The service involves loved ones of residents as much as possible, we invite you to visit whenever you like and discuss your loved ones care with staff whenever you wish.

Group: Roseberry Care Centres UK Ltd

Person in charge: Emma Smith (Manager)

Local Authority / Social Services: Sheffield City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 58 Service Users

Registered Care Categories*: Dementia • Old Age • Younger Adults

Specialist Care Categories: Alzheimer's

Admission Information: Ages 60+.

Single Rooms: 58

Rooms with ensuite WC: 52

Facilities & Services: Respite Care • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Moorend Place Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.6 (maximum of 10) for Moorend Place Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 36 Reviews over all time. This Average Rating is also the rating value for Moorend Place Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 34 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.631 for Moorend Place Nursing Home is calculated as follows: ( (284 Excellents x 5) + (130 Goods x 4) + (14 Satisfactorys x 3) ) ÷ 428 Ratings = 4.631

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Moorend Place Nursing Home is based on 34 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11.6 positive Reviews (58 registered maximum number of service users ÷ 5). 34 Reviews ÷ 11.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 Moorend Place Nursing Home has a Review Score of 9.6 (9.631) from 36 Reviews


Average Ratings

  • Excellent
    28
  • Good
    8
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Moorend Place Nursing Home?

  • Extremely LIKELY
    34
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Moorend Place Nursing Home

  • Daughter of Resident/Service User
    16
  • Friend of Resident/Service User
    5
  • Son of Resident/Service User
    5
  • Husband of Resident/Service User
    2
  • Resident / Service User
    2
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My dad has been a resident in the home for about 6 weeks. From the first day walking through the door to the present time, I am amazed by the loving care and attention provided by the staff. He is no longer able to live alone and he has settled in so well. The staff are second to none, they can't do enough for him. They treat him like he is one of their own relatives. There is daily entertainment and he is so happy and settled. I can't thank them enough for caring for him and making his life a much more enjoyable one.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   4.6 out of 5

Our Dad has outstanding care and has done for several years. He clearly is well looked after both physically and emotionally. He always has a smile on his face. His environment is stimulating with intervention from all staff. Staff are warm and friendly, always willing to have a chat and offer support. The management are approachable and professional at all times. Highly recommend Moorend.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   4.8 out of 5

Being the first time visiting, I found the home very friendly, staff very welcoming and very sympathetic to all the residents needed. It is a credit to all the staff and management.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   4.6 out of 5

Made to feel very welcome there. Nothing too much trouble for the staff, they are always on hand and will do anything for the residents and visitors.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   4.5 out of 5

It's an old type of building inside but the care is 1st class.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   4.3 out of 5

My dad lived at a residential home and was taken into hospital very ill. Going forward, it was decided he had to have nursing care. He was so ill the hospital told us it was a matter of days more than weeks. He was moved to Moorend where they could give the end of life care.

Wow! This was 7 weeks ago and now my dad has improved so much it is unbelievable how he has recovered. He sits around the table for meals he has a conversation with us and he is clean and dressed every day. This is all down to the exceptional care myself and family can not thank Moorend staff enough.

From our hearts thanks to you all my dad is very happy here. 100% recommend Moorend.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

The staff are very caring about the needs of my husband and understand him. He is very well looked after. We are in regular contact with staff regarding my husbands care.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

I recently visited my friend, he was happy and settled. He looked happier than he has in years. The staff made me welcome and the dementia area is a real treat.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   4.7 out of 5

Moorend Place Nursing Home has been my mums home for the last five years. From day one her care has been excellent, the staff and management are all friendly and approachable. Her care is totally tailored to my mum's needs, and my mum as a person. The staff are like family and treat my mum with great respect and love.
To have to place my mum in a home even though it was for own safety was the hardest thing I have ever done but I know she receives love, hugs and joy from the staff and that puts my mind at rest. She is loved, safe and totally well cared for.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   4.8 out of 5

We have found the staff to be extremely caring and nothing is too much trouble. I have also found that any telephone enquiry was dealt with straight aware and my questions answered to my satisfaction.
The room is always clean, tidy and my mum always seems comfortable.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   4.5 out of 5

Moorend has made my dad extremely comfortable and he has settled in very well. The home is clean and provides excellent care for dementia patients. They have made every effort to help him, providing support when his behaviour has been erratic and care when unwell. The staff have made me and my family very welcome.
Nothing is too much trouble for the manager and her team.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

My mum has been living at Moorend Place for over two years and I am very happy with everything they do for her.
I find the staff very caring and my mum is always comfortable and clean.
They spot what she needs very quickly and adapt her care accordingly.
It is her home and it's important she is happy and I am confident she is.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

I would recommend Moorend Place for a loved one. Residents are cared for with love and respect.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   4.9 out of 5

Mum has been in Moorend Place for twelve months and we are really happy with her care. We feel she is part of a family and the staff treat her with real affection. She is really well looked after and we can go home each day feeling at ease and confident that she is being well looked after by staff who care.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   4.8 out of 5

My gran is really well looked after here. The staff are always kind and respectful.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   4.9 out of 5

As my mum slowly deteriorates over the five years in nursing care, the amount of care given has risen to protect and assist her. All the staff do an excellent job of servicing ALL the service users needs, as far as I have seen. They also do a great job of helping and assisting elderly visitors too. I still can't help thinking that little more resources into activities for service users would improve the well being of all. Moorend Place now has a second activities staff member and more events are now planned. Thanks to all concerned.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   4.2 out of 5

The care my friend receives is excellent. Staff are attentive and deal with difficult situations well.

How likely would you be to recommend Moorend Place Nursing Home? Likely

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Average Rating:   4.3 out of 5

I have recently attended a coffee morning for a friend who has just gone into the home. The home is lovely, friendly staff with a great atmosphere. My friend seemed really happy and said she liked it here. Looking forward to the Christmas coffee morning.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

I would not hesitate to recommend Moorend Place to anybody looking for the care of a loved one. All the patients are treated with respect, kindness and dignity. Residents are extremely well cared for and we feel Mum is safe and as content as she can be. We go home every day knowing she is safe and well looked after.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   4.9 out of 5

I cannot give the home a better name. I am contacted if there are any incidents or any notice of appointments and outcomes. I am kept fully aware of every step in my mom's care.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   4 out of 5

I enjoy all the staff's company, they always make me laugh and make me feel safe. I enjoy all the activities, especially when they bring in the animals.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

The staff at Moorend are absolutely fantastic. They look after my friend attending to all her needs. Her health has recently taken a turn for the worse and I thank them greatly for her care.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   3.8 out of 5

I find Moorend Place a very nice environment to visit. I visit my dear wife every day so have plenty of experience on observing the daily routine and the amount of work put in by the staff to create a lovely caring atmosphere. All the staff are very professional in the way they carry out their duties.
The support and care they give is first class, they are all very approachable at all times. To me, the staff at Moorend Place are excellent in every way.
A big thank you to them.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   4.6 out of 5

My mother was admitted following a series of falls and a brief spell in hospital. She has Alzheimer's and became unable to manage at home.
I find Moorend Place to be clean and comfortable on the whole and the staff friendly and helpful. I feel reassured knowing mum is safe, has company and that medical attention is available, should it be required.

How likely would you be to recommend Moorend Place Nursing Home? Likely

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Average Rating:   3.6 out of 5

The staff are amazingly kind, caring and patient. They treat the residents as if they are members of their own family. The care provided is excellent. The activities - concerts, church services, visits to the local park, museum cafe - are wonderful. Staff even visit my mum in their breaks and days off with their dogs and rabbit for cuddles. I can never thank them enough.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   4.8 out of 5

My mum aged 91, after a bad fall, resulting in a new hip, had to leave her home and go into care. Which was a traumatic experience for her and her family. It was made so much easier by the care and understanding of the manager and her excellent staff at Moorend. Mum has settled in so well and I cannot praise them enough.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

Having been through a very traumatic time with my father I have found the care and patience towards both my dad and the family heart warming. He has settled well and has confidence in his carers as has all the family.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   4.8 out of 5

Visit my friend regularly. He is always clean and appears happy. Friendly staff.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   3.8 out of 5

I feel safe and happy here. The staff are all friendly and help me with anything I need.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

After hearing horror stories of other care homes, Moorend Place is a care home to be relied on and trusted until otherwise proved to the contrary.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   4 out of 5

My mum is not in the best of health and I always find it upsetting to visit. But once at the care home, the staff make me very welcome, they are friendly and caring both to mum and me. I always leave feeling mum is getting the best of care and I always leave feeling more settled and happier than when I first arrived.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   4.5 out of 5

My experience is a good one. The staff are caring and work really hard from what I have seen, they can't do enough for my mum and all the clients. My mum looks a lot healthier since being here - can't praise them enough.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   4.7 out of 5

The staff are extremely good with my mum and I know she's in good care when I am not there.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   4.9 out of 5

All the staff are very welcoming, friendly and helpful. I feel that my grandfather is safe and cared for at all times.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   4.9 out of 5

Staff have been very welcoming, caring and friendly. Despite all the difficulties in care for my father, staff have been able to appreciate the difference between the person and the behaviour. I have been very reassured by staff that there is nothing to worry about despite my fathers regular phone calls.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   4.5 out of 5

Although dad only stayed at Moorend Place three weeks he was very happy there, he loved music and they had a special music room decorated with records and posters of Elvis and The Beatles on the wall. He was very relaxed and comfortable sat in there. They also have a lovely café we could take dad and outside there's pretend shops, bus stop etc in the garden. Everyone made us feel very welcome.

How likely would you be to recommend Moorend Place Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

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