Cottingley Hall Care Home

Bradford Road, Bingley BD16 1TX
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9.8 137 Reviews
  • Cottingley Hall Care Home, Bingley
Cottingley Hall offers both long and short term stays, providing residential, nursing, convalescence and respite care. The care home also provides care for older people with a physical disability and palliative care.

A homely property, Cottingley Hall has a spacious interior with a great deal of thought gone into the furnishings and colour scheme. High ceilings add to the elegance of the living environments and there is also a sensory garden to enjoy.

Meals can be enjoyed in the traditional dining room or in the privacy of residents’ own room. Personalised cakes ensure that birthdays are always treated as special occasions.

Residents enjoy music and gardening, and reminiscence therapy is also organised to help those with dementia. Outings to places of interest make for a varied and interesting social calendar.

Cottingley Hall is able to take advance bookings for short stays with bookings of one week upwards - it could be a week to experience living here, a month while recovering from an operation or a more long-term move. Call for more details.

Care Provided by Cottingley Hall Care Home

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 40 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Mina Rosu (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (35)

Cottingley Hall Care Home Reviews (137)

9.8

Cottingley Hall Care Home has a Review Score of 9.8 (9.781) out of 10, based on 16 reviews in the last 2 years.
Over all time Cottingley Hall Care Home has 137 reviews.

Overall Experience
  • 110
  • 25
  • 1
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Date Published
  • 137
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Reviewer Connection to Cottingley Hall Care Home
  • 40
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  • 25
  • 11
  • 7
  • 6
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 137, showing 21-40
Review from Sandra W (Daughter of Resident) published on 23 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Cottingley Hall two weeks ago and the experience could not have been better. She has everything she wants and nothing is too much trouble. The team have thoroughly spoilt her and made her feel at home really quickly. She loves the food, her room and all the activities going on in
the home.
Reply from David Mclean, Customer Service Adviser at Cottingley Hall Care Home

Thank you for your lovely review. We hope Cottingley Hall care home did everything possible to make the transition as easy as possible and we are very happy to hear you can feel at ease with your mother in our care. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.

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Review from Brenda D (Wife of Resident) published on 20 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were treated with extreme kindness from the moment we arrived and nothing was too much trouble. We realise my husband was a difficult patient and wouldn't try to fit in but the carers had so much patience and we sincerely hope that he finally comes to accept the situation. The family all agree that
we are more than satisfied with all the elements of the situation and accept that he is being well cared for in all departments.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Cottingley Hall Care Home

Thank you for your kind review. We hope that your husband will very soon be happy and content in our care, please let us know if there is anything further we can do to help you both through this re-adjustment period.

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Review from D B (Son of Resident) published on 2 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Making the decision that your parents need to move from their own home into a care home is very distressing.
This difficult process was made very straightforward by the staff of Cottingley Hall Care Home.
The care that both my parents received and the contact they gave me was outstanding.
The fact
that every member of staff really cares was made evident earlier this month when my dad sadly died. Visiting the day after was like being greeted by family and they could not do enough for us. First class - thank you to the manager and the whole team.
Reply from David Mclean, Customer Service Adviser at Cottingley Hall Care Home

Thank you for taking the time to leave your review. We are saddened to hear about your loss and to help you and your family through such a difficult time. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from C W (Respite Resident) published on 1 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I must express my thanks to everyone. Two weeks following my hip replacement, from both day and night staff I have received care and attention, from friendly staff any requests, e.g. at night, done promptly. Meals - given choice, understood my needs. Clean room. Daily activities were so enjoyable and
helped me recover. I live alone and will miss daily conversations. Also, help follow up appointments. My thanks to the manager and staff. It has helped my next stage go smoothly I hope.
Reply from Rebecca Kellegher, Customer Service Adviser at Cottingley Hall Care Home

Thank you for your kind words. We are so pleased to hear your stay was pleasant and you felt at ease within our care home. We hope you feel that you received the best possible care during your stay and if you do have any questions in the future, please don't hesitate to contact us.

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Review from Elizabeth C (Resident) published on 1 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been in Cottingley Hall Care Home for six weeks for respite care. All the staff are very kind and helpful under all circumstances. I would definitely recommend it.
Reply from Rebecca Kellegher, Customer Service Adviser at Cottingley Hall Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear words like kind and helpful being used to describe our care. Thank you for choosing Cottingley Hall.

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Review from S W (Mother of Resident) published on 1 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has had a very good experience. She has been well looked after. She says everyone is very nice.
Reply from Rebecca Kellegher, Customer Service Adviser at Cottingley Hall Care Home

Thank you for your feedback. We are pleased to hear your mum had a very good experience and that she has been well looked after. Thank you for choosing Cottingley Hall.

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Review from J D (Resident) published on 30 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good service. Happy to be here. Pleasant surroundings and friendly staff.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Cottingley Hall Care Home

Thank you for your feedback. We are glad you are happy in our care.

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Review from Brian S (Resident) published on 27 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything is first-class. The staff are outstanding. Thank you.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Cottingley Hall Care Home

Thank you for your review. We are so happy to hear you describe our care as first-class.

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Review from J P (Resident) published on 11 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very happy here at Cottingley Hall Care Home. Well care for. The staff are very attentive and we are well cared for, looked after very well and given every consideration. Food is good and varied and enjoyable! The manager leads a very good team! One member of staff makes a good cup of tea.
Reply from Rebecca Kellegher, Customer Service Adviser at Cottingley Hall Care Home

We are pleased to hear how happy you have been at Cottingley Hall and that you have been well cared for throughout your stay with them. Thank you for your kind words.

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Review from Inge S (Resident) published on 17 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have had a great experience, very friendly staff and I have been looked after greatly. Food is excellent - lots of choices and great variety. Feels like home, would definitely recommend to other family members.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Cottingley Hall Care Home

Thank you for your lovely review. We are happy to hear that you feel like part of our Cottingley Hall family. Thank you again for your recommendation.

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Review from V R (Resident) assisted by family/friend published on 26 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everybody is so kind to me, they all deserve an OBE.
Staff treat you well, two, in particular, are fantastic.
The home is very tidy and clean.
Nothing's too much trouble.
Another member of staff has encouraged me to walk which has been great. The nurses are very good and the manager has a nice smile
which makes me feel good.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Cottingley Hall Care Home

Thank you for your lovely feedback. We are glad to hear that you find our staff are kind and encouraging. Please let us know if there is anything further we can do to make your stay as comfortable as possible.

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Review from Ilona W (Resident) published on 12 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I now live here permanently and feel at ease in a comfortable, caring environment where individual needs and any anxiety are noted and relieved as soon as possible.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Cottingley Hall Care Home

Thank you for your feedback. We are happy to hear you are at ease in our care. Please let us know if there is anything else we can do to make your stay as comfortable as possible.

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Review from R H (Resident) published on 12 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care and service. The manager could not be better. She is excellent, understanding and thoughtful. All the staff are very good and generally care for you, especially with bathing or showering. The food is very good and the menu changes regularly. The chef will cook you what you want too. I
have been to the onsite hairdresser who also is very good. The cleaner comes in daily. They wash garments daily.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Cottingley Hall Care Home

Thank you for taking the time to write us your review. We are glad to hear that you find everything very good, I will certainly pass your kind words on to the whole team.

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Review from F T (Resident) published on 3 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very satisfied. The staff are very kind and helpful. I have no complaints.
Reply from Amanda Barnes, Customer Service Adviser at Cottingley Hall Care Home

We appreciate you taking the time to leave us your comments, it is nice to hear that you are happy and satisfied with the care you have been provided. Please let us know if there is anything we can do to make your stay as comfortable as possible.

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Review from George A (Resident) published on 24 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would not have any hesitation in sending anyone here.
You want for nothing, nothing is too much trouble.
A nice, comfortable atmosphere, welcoming staff.
A holiday with my wife.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Cottingley Hall Care Home

Thank you for taking the time to write a review. We are so glad that you are enjoying your stay with us. Thank you again.

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Review from Pam S (Daughter of Resident) published on 24 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was treated with care, love and dignity.
The staff were incredibly supportive to Mum and me
Her care was tailored to her needs and changed accordingly.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Cottingley Hall Care Home

Thank you for taking the time to write us a review. We are glad to hear that you felt your mum was always treated with love and dignity by everyone at Cottingley Hall. Thank you again for choosing us to care for her.

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Review from G A (Son of Resident) published on 17 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment my parents arrived, they were met with a warm welcome and shown to their room which was lovely. The home manager, senior members of staff were excellent as were all the staff, reception, activities, chefs. Everyone could not have been nicer. My parents were looked after with care, love,
support and professionalism. Will look forward to using your services again. Many thanks.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Cottingley Hall Care Home

Thank you for your lovely review. We are so glad to hear that you all had a good experience with Cottingley Hall. Thank you for choosing us to care for your parents and please let us know if you need us again.

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Review from J S (Respite Resident) published on 2 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The best place to be in. The best people here will come back when I can.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Cottingley Hall Care Home

Thank you for your kind words, please let us know and we will be happy to care for you again when needed.

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Review from C C (Sister of Resident) published on 20 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are always greeted by a smiling member of staff and a friendly word. I think the way the covid restrictions are being dealt with is brilliant is it must be difficult. My brother is always clean and shaved and comfortable and warm and I am most grateful.
Reply from Amanda Barnes, Customer Service Advisor at Cottingley Hall Care Home

We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your brother in our care. Please let us know if there is anything we can do to make his stay as comfortable as possible.

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Review from H C (Niece of Resident) published on 20 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are thrilled with the care my uncle has received. Their personal interest and love for individuals is wonderful. Thank you.
Reply from Amanda Barnes, Customer Service Advisor at Cottingley Hall Care Home

Thank you for taking the time to leave your review. It is lovely to hear how thrilled you are with the care your uncle is having with us. Thank you for choosing Cottingley Hall for your uncle's stay.

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Current Review Score: 9.8 (9.781)

Overview of Review Score

The Review Score of 9.8 (9.781) out of 10 for Cottingley Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.781 for Cottingley Hall Care Home is calculated as follows: ( (150 Excellents x 5) + (33 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 187 Ratings = 4.781
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cottingley Hall Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Dec 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 06 Oct 2025

Spacious rooms available for nursing and residential care - long and short stays available. Cottingley Hall was previously a private residence, giving it a real homely feel. Today, we still enjoy its gorgeous fireplaces, wood panelled hallways and high ornate ceilings. High quality furnishings give the home an extra special touch, along with our pretty landscaped gardens. All rooms have an en suite W/C or W/C with shower and flat screen TV.

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Awards / Recognitions (9)

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Meet the Team (0)

There are no team members posted.

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