Cottingley Hall Care Home

My mother stayed here many times for respite. The staff were always friendly, supportive and compassionate. The facilities and rooms compare well with a 4-star hotel. When life was becoming increasingly difficult due to Mum's dementia, the manager helped and advised me and provided extra respite care when I needed it. Unfortunately, due to financial constraints, it was not possible to have Mum stay here permanently, but again the staff helped me and when I found a permanent home for mum, they even sent a card to her and called me to ask how she was.

My husband has been in Cottingley Hall since October 2011 and I have been very happy with the care that he has received. He is now totally reliant on the carers for all his needs. The staff are all so patient with him. I know he could not have better care anywhere else.

My mother lives at Cottingley Care Home. The staff are always kind, caring and do their utmost for residents and families. Even in these very difficult times, they remain calm, always cheerful and friendly. They willingly help us by allowing video calls; which gives huge reassurance to us and also to Mum, despite this obviously taking their time. Thank goodness for them - we as a family are so grateful to them all. We hope they are all well-protected and stay safe.

They were tremendously caring and certainly made things as pleasant as possible for him in the short time he was there.

No faults to find with the place, but it is fairly expensive.

Cottingley Hall is like a hotel with excellent service and a friendly welcoming place. Pleasant staff and Dad is cared for really well. He gets lots of attention from the staff. The staff ask Dad about his past interests so they can have conversations with him. The staff are helpful and always approachable. Dad would not have survived long at home but he is thriving within his own limits. My mother was in the home for over three years. We thought the home was the best, Cottingley outstrips all around. My only concern is that we pay a lot for the care - does this reflect on staff wages as you cannot do without them. Thank you to all the staff and I hope you all feel appreciated. Thank you.

A nurse came out with a wheelchair, I got in it and that is how I entered Cottingley Hall. It was to be my home for the next few weeks to enable me to recover my strength and mobility. During that time I experienced nothing but kindness, respect and dignity. Nothing was too much trouble, 'good mornings' came with a smile. My thoughts regarding my medication, and how my bed should be made are listened to and acted upon as appropriate. conversation with all staff was easy and always interesting. Many asked how I, residing in Lancashire, had come to Cottingley Hall. It was simply that one of my sons had visited a number of care homes and decided that Cottingley Hall would be ideal for me. I am so glad they did.

The purpose of our stay was for me to have a rest. Because of the position of the room (2nd floor, furthest from the lift) when I pressed the help button at night, it took a long time for the carer to arrive so I had to help my husband with the commode. Breakfast was a bit of a problem, do I order or wait to be asked? Lunches (taken in the dining room) were fine, also evening meals (in the room). A couple of times we had to wait for my husband's pills. The Hall is a lovely place with lovely gardens. A couple of disappointments - no night light and newspapers only arrived on 3 of 5 days.

It's not their fault - the standard of care, when there, was good. There are simply not enough of them for the needs of the residents.

Simply the best. Nothing is too much trouble.

I have always found the home very caring. I feel my mum is treated as one of the family. I have never had any concerns about the way she is cared for.

After a week in hospital I went to Cottingly Hall for respite care. Initially, I booked in for 3 weeks but because I was so happy there I stayed for 7 weeks. I have nothing but praise for the care I received. I was impressed by how hard all the staff worked as a team for the comfort and well being of the residents. I became part of one big happy family, living in a beautiful home. Since I was there 11 years ago I noticed a big improvement in the activities. There is so much variety now which can only be good for the residents. I have to mention how good the meals were. They are a credit to the kitchen staff - tasty and nutritious food.

A very pleasant and well-run home. The staff are helpful and considerate to both residents and guests.

My father has settled in the home better than I anticipated. He seems happy with all the staff and the care he is given. He has formed some good relationships with staff and a few of the residents. If he has had any issues they have been resolved quickly and to his general satisfaction. He participates in most of the daily activities and enjoys keep fit and winning the quizes!

Cottingley Hall came highly recommended to us by friends whose relations had been in residence. We were not disappointed. It has a real atmosphere of family and belonging. The team at the home genuinely care for the residents and invest personal time and emotion in their well-being. This was hugely important for my brother and I who live at the other end of the country and needed assurances that our mum, who was terminally ill, was in safe hands in our absence. The management and nursing staff went the extra mile to ensure that we were kept informed of developments, day and night and nothing was ever too much trouble for them. I would recommend this home to anyone who wanted peace of mind for their relatives who are in need of care.

Rooms are very good.

Thank you.

I and my family have found and continue to find, the staff and care provided by Cottingly Hall first rate. Our dad died here two years ago, he was treated with kindness and dignity, as were we. Our mum has been resident here ever since. The staff not only look after her and us well but genuinely care about her. They also have, and use their common sense.

A very pleasant stay in comfortable surroundings with relaxed and friendly company.

I have enjoyed it. The ladies and young men here have been nice. The food is good. I can't grumble about anything. I have my main meal in the restaurant which I like.