Howgate House Care Home, Bradford, West Yorkshire
Howgate House Care Home, Bradford, West Yorkshire
Howgate House Care Home, Bradford, West Yorkshire

Howgate House specialises in a wide range of care and nursing packages including for residential care needs.

A homely and welcoming atmosphere is an essential element of the service for carers to achieve without compromising on the quality of efficient care.

Forty-nine en-suite rooms and good wheelchair access allow a hard-working team to assist in the pursuit of a comfortable lifestyle, respecting a number of spoken languages.

Group: Countrywide Care Homes Ltd

Person in charge: Julie Banks (Manager)

Local Authority / Social Services: City of Bradford Metropolitan District Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 63 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment

Admission Information: Ages 55+.

Single Rooms: 63

Shared Rooms: 0

Rooms with ensuite WC: 49

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Howgate House Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

4 Bed Vacancies

posted 19 Feb 2018

Currently we have Nursing & residential beds available. We have a skilled nursing & care team who are exceptionally compassionate & caring. To find out more about our home please contact the manager

Reviews

9.2 Howgate House Care Home has a Review Score of 9.2 (9.213)

The Review Score of 9.2 (maximum of 10) for Howgate House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 30 Reviews over all time. This Average Rating is also the rating value for Howgate House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.419 for Howgate House Care Home is calculated as follows: ( (211 Excellents x 5) + (106 Goods x 4) + (22 Satisfactorys x 3) + (1 Poors x 2) + (13 Very Poors x 1) ) ÷ 353 Ratings = 4.419

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.794 Points relating to the number of positive Reviews for Howgate House Care Home is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12.6 positive Reviews (63 registered maximum number of service users ÷ 5). 10 Reviews ÷ 12.6 Target = 0.794

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    17
  • Good
    11
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    1
  • Don't Know
    0

How Likely are the Reviewers to Recommend Howgate House Care Home?

  • Extremely LIKELY
    21
  • Likely
    6
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    1
  • Extremely UNLIKELY
    1

Reviewer Connection to Howgate House Care Home

  • Daughter of Resident/Service User
    9
  • Son of Resident/Service User
    7
  • Daughter-in-law of Resident/Service User
    3
  • Sister of Resident/Service User
    3
  • Husband of Resident/Service User
    2
  • more

Mum has been at Howgate for around a year now and is settled and we are happy that the staff genuinely seem to care for the residents, some maybe more than others. She is mostly happy and we are pleased with her general care. There are lots of events and visits to keep mum stimulated, she loves singing, and family and friends are welcome to visit at any time.
There are, however, periods when there are simply not enough staff to adequately supervise residents and having mentioned this to the manager before, I feel that this now needs reviewing, again.

How likely would you be to recommend Howgate House Care Home? Neither Unlikely or Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Satisfactory

Safety / Security: Poor

Rooms: Excellent

Value for Money: Don't Know

The staff are great, couldn't get better. The food is good and the staff will do their best to make sure you get an alternative if you don't like what is on the menu, rooms are good and clean. The carers are fab they treat residents with dignity, facilities are good, activities lets it down as there is nothing for the male residents. Yes, I would recommend.

How likely would you be to recommend Howgate House Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Very Poor

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

We moved my brother on the 19th December 2017 and we have seen him settle down so well and it has changed his personality back to someone we now know. The staff are all so friendly, patient and compassionate and it reflects in him. It is a pleasure to visit him and we cannot thank you enough.

How likely would you be to recommend Howgate House Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

When one of your parents become ill and need 24-hour care it is extremely upsetting, Howgate was recommended to us by a number of people. The home invites you to take a look around without any appointments. The rooms are light and airy all with own bathrooms or toilets but most importantly the staff are friendly, compassionate and caring. Staff took time and listened to my concerns. My mum is content and well looked after I would not hesitate to recommend this care home.

How likely would you be to recommend Howgate House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Happy with Howgate House.

Management and staff are all good and caring for my dad who went into care from having a stroke in 2017.

How likely would you be to recommend Howgate House Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mum had to go into a care home in February 2017. To visit seemed an awful thing to have to do but since she has been in Howgate, she has really settled. She loves all the staff and is cared for as well as I was doing at home. The meals are good and the cleanliness is excellent. She is treated with dignity and respect, her being extremely deaf is difficult but the staff are very aware of this and make sure she has heard everything.

How likely would you be to recommend Howgate House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My father-in-law was admitted from hospital in January 2017 to Howgate owing to having a stroke and having lost the use of his legs and speech - he needs help from 2 staff. He will never be content at 92, owing to having his own house and pottering up and down, but he's happy and understands this is the place for him and the care he needs. He's happy with the staff and family visit him every day at different times.

How likely would you be to recommend Howgate House Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Moved into Howgate in January 2017 owing to having a stroke. Would not have been able to cope at home. I have found Howgate very caring and all staff are caring. The manager is very good and helpful.

How likely would you be to recommend Howgate House Care Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I think the home do a very good job. It's very clean and my wife is settled.

How likely would you be to recommend Howgate House Care Home? Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Don’t judge a book by its cover .... the lastest CQC report to this home has neglected to see the important aspects of Care.

My grandad was in Howgate for a short duration at which time me and my family visited daily at different times.

The Care and support he received were excellent, compassionate and respectful.

In his last few days, the deputy Manager and nurse was so supportive to us all, especially my grandad and ensure he was not in pain or discomfort. We can’t thank the deputy manager and the staff at Howgate enough for their Care.

During the times he was well he was entertained by the busy activities during the day, such as quizzes , sensory stimulation and a visiting donkey . He loved it !

Thank you Howgate and all the staff you are truly inspirational passionate and caring people. X

How likely would you be to recommend Howgate House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I have nothing but praise for all the staff in this home. The building is clean, bright and welcoming. The staff are all well presented, friendly and above all, caring. I feel my family member is treated more like a family member than a resident and nothing seems to be too much trouble.

How likely would you be to recommend Howgate House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

As a frequent visitor to this home (usually weekends) it became apparent that this was not the correct facility for Mum's needs. The staff frequently seemed to ignore many of the residents, and appeared to be more interested in their own social lives - often sitting all together in the lounge chatting. Meals were basic, and the dining room floor was often slippy, frequently dirty, crockery left a lot to be desired (cups stained, and stuck to saucers). When the staff and unit leaders were confronted with any issues they were very defensive. We, as a family, were extremely disappointed with this home, and regret ever placing Mum there.

How likely would you be to recommend Howgate House Care Home? Extremely Unlikely

Average Rating: 

 1 out of 5

Overall Standard: Very Poor

Facilities: Very Poor

Care / Support: Very Poor

Cleanliness: Very Poor

Treated with Dignity: Very Poor

Food & Drink: Very Poor

Staff: Very Poor

Activities: Very Poor

Management: Very Poor

Safety / Security: Very Poor

Rooms: Very Poor

Value for Money: Very Poor

Staff, at Howgate House Care Home, treat residents with care and respect. The home was always clean. It was nice to see the same staff there continually rather than a lot of different agency staff.

How likely would you be to recommend Howgate House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My brother was cared for and loved by all. The staff from the time he went in until his last day some 7 months. We were able to leave after our visits (some 3 or 4) times a week with the confidence he was being cared for very well.

How likely would you be to recommend Howgate House Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

The care shown were up and beyond, all very friendly and with care and dignity told us everything we needed to know and with compassion. All support from all staff made dads days comfortable and with kindness.

How likely would you be to recommend Howgate House Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My brother went into Howgate on 30.4.16 for end of life care as he was terminally ill. He died on 17.6.16.

I cannot praise too highly the care and attention of all the Howgate House staff from the manager down. Not only did they ensure my brother was as comfortable as possible in difficult circumstances and the care was exemplary, but they were endlessly patient and helpful towards myself who had no previous experience of this situation, and always gave the impression of having time to talk things over.

I would not hesitate to recommend Howgate House for anyone requiring a nursing home.

Nb I cannot rate all the categories since some were not applicable to my brother.

How likely would you be to recommend Howgate House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

My Dad had lost all ability to care for himself but the angels at Howgate House looked after him for three years. They are very well trained in dementia care. They understood that my Dad was a gentleman suffering from a devastating disease. I cannot praise the staff highly enough. The manager was always available if I wanted to talk and there was always at least one nurse on duty too. Howgate House is a lovely home. It is kept very clean with no nasty smells. The bedrooms and lounges are comfortable. Most importantly the staff are wonderful.

How likely would you be to recommend Howgate House Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Excellent service and staff.

How likely would you be to recommend Howgate House Care Home? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Throughout mam's stay she has been cared for by people who do care! She has had consideration, professionalism and love - yes love - in abundance.
The whole team is managed superbly with staff contributing beyond what could be expected. The whole ethos is supportive, friendly and dignified. Carers who secure a place here have no need to worry - they're very very lucky!!!

How likely would you be to recommend Howgate House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The family found Howgate a very well run care home. The staff are very helpful in every way, especially in the last few days of my mothers life. A very well managed care home and thanks to the manager and all the staff.

How likely would you be to recommend Howgate House Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I found the the home was well run and very clean. The meals were good and plenty of activities were offered to the residents.The staff and management were excellent, very friendly and approachable and any queries were answered promptly.

How likely would you be to recommend Howgate House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad has only been in since 28th October. In that time I have been very happy with how my Dad has been treated. The staff are very warm and welcoming and I am very happy with the care that he receives. I am more than happy that I chose Howgate.

How likely would you be to recommend Howgate House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very friendly, bit like visiting friends.

How likely would you be to recommend Howgate House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very pleased with the level of care that my mother receives. Also the nursing care and I am happy that she is here. I find the staff extremely helpful and open to any questions asked. The management are always available which I find a good thing.

How likely would you be to recommend Howgate House Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Staff always pleasant easy to talk to. Care of my mum always appears good, she seems relaxed and happy. Staff very good at contacting me if mum unwell and nurses always chat and give an update when they know we are visiting. Just one issue, wheelchairs are frequently parked in my mums room as if being used as an equipment store. This has been raised so hopefully will not be an issue now. Very happy overall with mum being here, we looked at numerous others but happy we picked and got a place here.

How likely would you be to recommend Howgate House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My cousin has the best of care, from friendly staff in a homely atmosphere and for that we are very grateful.

How likely would you be to recommend Howgate House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My brother now considers this to be his home. He is very happy with the care he receives, the food, the staff and the general care provided. I find the staff very helpful, friendly and keen to provide whatever is needed for their residents. Although my brother has never complained I do wonder if the beds are comfortable, the mattresses seem rather thin.

How likely would you be to recommend Howgate House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff are always looking after everyone's needs, dignity, care and polite even if a patient/resident gives them abuse. The nurse and seniors are second to none. Everything however small you ask of them to look into is immediately noted and acted upon immediately. Food is very carried and there is something for everyone. Over all very happy so far as we have only been here a short time.

How likely would you be to recommend Howgate House Care Home? Unlikely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Very pleased with care offered to my father in law he is very settled and receives every assistance required.

How likely would you be to recommend Howgate House Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

My wife was admitted to Howgate House on 7/5/15 having lost the use of her legs following breaking her hip in a fall. She needs lifting by two people which i cannot do alone. When I can take her out in a wheelchair she is reasonably happy but is unable to accept that she can walk or stand. She will never be content unless I could take her home which is impossible. The staff of the home do a good job looking after her and me.

How likely would you be to recommend Howgate House Care Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

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