Springfield

17 Western Way, Buttershaw, Bradford BD6 2UB
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9.8 176 Reviews
  • Springfield, Bradford
Anchor’s Springfield is located in a quiet location in Buttershaw.

The home provides friendly and comfortable residential and dementia care for up to 99 residents in single en suite rooms.

Residents have a choice of five spacious lounges and a landscaped garden area with raised flower beds, with easy access to local travel routes and amenities for those who wish to remain as active as they can amongst the local community.

The catering team are proud to provide menus cooked freshly on site each day to suit residents tastes, preferences and dietary requirements.
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Care Provided by Springfield

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 99 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250
  • Self-Funded Residential Dementia Care: from £1250
  • RESPITE Self-Funded Residential Care: from £1250
  • RESPITE Self-Funded Residential Dementia Care: from £1250

Colleagues at Springfield will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Springfield to find out the exact price for your requirements.

Contact Springfield to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Springfield to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Vicki Hemsworth (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2003
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (99)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcome at Springfield.

Parking

  • Onsite parking is available, including disabled spaces.

Springfield Reviews (176)

9.8

Springfield has a Review Score of 9.8 (9.839) out of 10, based on 38 reviews in the last 2 years.
Over all time Springfield has 176 reviews.

Overall Experience
  • 135
  • 31
  • 1
  • 5
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Date Published
  • 176
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Reviewer Connection to Springfield
  • 70
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  • 9
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  • 4
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  • 1
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Total of 176, showing 121-140
Review from V W (Niece of Resident) published on 14 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visited my uncle mostly about three/four times a week. He developed from being worn out with his health and life problems, into a contested gentleman.
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Review from A F (Daughter of Resident) published on 5 August 2020 Submitted via Website • Report
Overall Experience 1.0 out of 5
At a time that is truly heartbreaking, intensified by the management at Springfield, not keeping us informed of our father's deteriorating health is difficult to comprehend. On making daily phone calls, only to be told he was 'fine'. When quite clearly he wasn't.
We most definitely would not recommend
Springfield and feel there is a lack of communication and truth from the management.
Reply from Linda Green, Director of Care Services - North at SpringfieldThank you for your review and raising your concerns, which Anchor Hanover takes extremely seriously. We are already in touch with a member of your family regarding similar concerns raised.
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Review from Ava B (Daughter of Resident) published on 5 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so pleased that my dad was able to take up residence at Springfield. The care and attention he has received has been superb. Especially at this very difficult time, the staff at Springfield have shown him every courtesy and kindness. He wants for nothing. I would not hesitate to recommend Springfield
to anyone who is looking for a care home for themselves or for a relative. The home itself is purpose-built and the rooms are spacious, modern and well fitted out. All rooms are en-suite. The garden is well laid out and maintained and safety is a prime consideration. There is always someone to talk to if I have any concerns at all.
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Review from J F (Grandson of Resident) published on 30 July 2020 Submitted via Website • Report
Overall Experience 1.0 out of 5
Whilst there are some pleasant staff members at Springfield, I do feel that the overall care is of a low standard, the residents are not treated with dignity and it does feel more like a nursery rather than a facility that treats people with the dignified respect that they deserve, many residents were
spoken to like children. In my grandfather's case I had to assist with keeping him warm and occupied at times and you do get the feeling that anything done is just for show when the resident family and friends are present. I would not recommend this care home based upon the level of care and consideration given to the residents from my own observations, there were some members of staff who appeared genuinely disinterested.
Reply from Linda Green, Director of Care - North at SpringfieldThank you for your review and raising your concerns, which Anchor Hanover takes extremely seriously. We are already in touch with a member of your family regarding similar concerns raised.
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Review from Philip W (Son of Resident) published on 30 July 2020 Submitted via Website • Report
Overall Experience 2.0 out of 5
While I am fully aware of what a difficult and challenging time it is for staff at Springfield, it is with great sadness that we feel we were not kept aware of my father's decline and ill health and Springfield were not forthcoming with the correct and true information. From been told on each and every
call daily he was fine, he clearly was not and finding out by other sources was very upsetting. There were quite a few things that were never quite right. It is with regret I am sorry to say I would not recommend Springfield under their present management.
Reply from Linda Green, Director of Care Services - North at SpringfieldThank you for your review and raising your concerns, which Anchor Hanover takes extremely seriously. We remain in communication with you about the concerns you have raised.
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Review from P W (Next of Kin) published on 28 July 2020 Submitted via Website • Report
Overall Experience 1.0 out of 5
Extremely disappointed with the very poor communications from senior management throughout the past 9 months at the home. From my relative falling twice within the first three months of him taking full-time residence, up until him passing away from Covid-19.
Reply from Linda Green, Director of Care Services - North at SpringfieldThank you for your review and raising your concerns, which Anchor Hanover takes extremely seriously.
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Review from J L (Daughter of Resident) published on 15 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found everyone to be so kind and caring, nothing is too much trouble. They always find time for a conversation and that personal touch, ensuring each resident's welfare and wellbeing is their top priority. Couldn't recommend Springfield enough. They are amazing.
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Review from J S (Son of Resident) published on 29 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over the course of my fathers stay at Springfield I can honestly say he was looked after so diligently and with respect. He was made to feel so cared for by all the team which for the family was all we wanted and could have asked for. I would recommend without hesitation Springfield and all the team
for a care home you can trust and have peace of mind.
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Review from T W (Granddaughter of Resident) published on 24 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandma was in the home for nearly two and a half years before she passed away last week. I've always felt my grandma was safe, well-fed but most importantly cared for. As her only visiting relatives, me and my family saw countless times the interaction between staff and residents and felt the warmth
and affection they show. I can't thank the staff enough for giving my grandma dignity in her final days and hours and for treating me with such kindness and compassion.
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Review from R B (Daughter of Resident) published on 11 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are doing an amazing job in very difficult and challenging circumstances. As families, we cannot visit but we receive daily updates by telephone complemented by photos and videos on social media. We cannot thank the staff enough for their exceptionally hard work and their motivation as a team
to continue to give a high standard of care. Words cannot express our gratitude. Thank you.
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Review from S H (Brother of Resident) published on 11 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall very good, the staff are pleasant and friendly. Frequent checks on my brother's condition and requirements. Medical support timely and efficient (essential). Facilities clean and hygienic.
Visitors welcomed.
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Review from A H (Daughter of Resident) published on 5 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Springfield have always made me feel welcome. (I’m reviewing April, but all the time my dad has been in Springfield, I’ve felt the same).
Looking after older people with disabilities is not easy, so I salute the staff for the work they do when in exchange they are not paid well for the
care they give.
The food is excellent, I’ve eaten with my dad twice now, once was on Christmas Day when my mum and I were treated to a delicious three-course meal, which we ate in the dining room with dad - it was really lovely, and the staff on duty worked hard to make sure we had a good time.
Thank you for all you do, and especially now in the current situation, it must be a lot harder emotionally too.
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Review from Kate S (Granddaughter of Resident) published on 4 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are amazing. They look after my Grandad so well and they always welcome us when we visit. They are especially kind to my 4-year-old and my 1-year-old when they join me visiting their Great Grandad.
There is a real family feel in the home and you can tell the staff genuinely care about the
residents. The food always looks delicious and the cleanliness of the communal areas and of my Grandad's room and bathroom is excellent.
The social media updates are very much appreciated at the moment too, the staff are doing a great job. Thank you.
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Review from C N (Daughter of Resident) published on 31 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We, as a family, cannot fault this care home, they have been truly amazing. Mum first went into this care home in 2016 with Alzheimer's, and up until her passing this month, has been treated with love, respect and dignity. Mum always seemed happy there, and all the staff were so lovely. We would not
hesitate in recommending this home to anyone, and the support they gave us in Mum's final week/days was outstanding, so glad we chose Springfield - no regrets at all!
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Review from Linda F (Daughter of Resident) published on 27 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Springfield cared for my father with dignity and respect. He was happy and well cared for by staff who really care.
It was a pleasure going to visit, the staff looked after me as well as my father.
I will always recommend this home.
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Review from A D (Daughter of Resident) published on 27 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Well staffed. Always someone available to speak to when needed.
The interior decor is lovely.
Generally a good standard of care.
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Review from Ann G (Daughter of Resident) published on 20 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the reception staff to the hands-on carers the staff at Springfield are excellent. I am particularly pleased that my Mum's carers spent time, skill and intuitive care when communicating with her as she was virtually non-verbal. Mum always enjoyed her meals which were tasty and nutritious.
I would
not hesitate to recommend Springfield care home as it had been recommended to me prior to her arrival.
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Review from Nicola W (Niece of Resident) published on 6 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so happy that my sister and I chose this home after looking at several. The environment is so welcoming. The decor in communal areas is lovely with lots of nostalgic touches for the elderly residents. My uncle loved the jukebox but the main reason for my recommendation is the staff who showed nothing
but the utmost care and compassion.
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Review from R T (Daughter of Resident) published on 22 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the care my mum received. The home is clean, good food and a lovely garden.
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Review from C D (Daughter of Resident) published on 14 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The love and care from the staff that my mother and myself received through her final days were outstanding, I cannot thank them enough. God was smiling down the day we found Springfield.
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Current Review Score: 9.8 (9.839)

Overview of Review Score

The Review Score of 9.8 (9.839) out of 10 for Springfield is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.839 for Springfield is calculated as follows: ( (380 Excellents x 5) + (60 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 446 Ratings = 4.839
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Springfield is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 99 registered maximum number of service users is 19.8, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Feb 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 05 Jan 2026

We currently have three vacancies for care. Please contact Springfield directly for more details.

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Awards / Recognitions (12)

Meet the Team (0)

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