Springfield

17 Western Way, Buttershaw, Bradford BD6 2UB
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9.8 172 Reviews
  • Springfield, Bradford
Anchor’s Springfield is located in a quiet location in Buttershaw. The home provides friendly and comfortable residential and dementia care for up to 99 residents in single en suite rooms.

Residents have a choice of five spacious lounges and a landscaped garden area with raised flower beds, with easy access to local travel routes and amenities for those who wish to remain as active as they can amongst the local community.

Care needs are met through individual, detailed care plans which are designed with care staff, residents and their loved ones. The care staff receive on-going dementia training to ensure their approach reflects best practice and they can provide high standards of care for residents with dementia.

Springfield is part of Anchor. Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 99 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250
  • Self-Funded Residential Dementia Care: from £1250
  • RESPITE Self-Funded Residential Care: from £1250
  • RESPITE Self-Funded Residential Dementia Care: from £1250

Colleagues at Springfield will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Springfield to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Vicki Hemsworth (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Springfield directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2003
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (99)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcome at Springfield.

Parking

  • Onsite parking is available, including disabled spaces.

Springfield Reviews (172)

9.8

Springfield has a Review Score of 9.8 (9.818) out of 10, based on 45 reviews in the last 2 years.
Over all time Springfield has 172 reviews.

Overall Experience
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  • 1
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Date Published
  • 172
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Reviewer Connection to Springfield
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Total of 172, showing 121-140
Review from Philip W (Son of Resident) published on 30 July 2020 Submitted via Website • Report
Overall Experience 2.0 out of 5
While I am fully aware of what a difficult and challenging time it is for staff at Springfield, it is with great sadness that we feel we were not kept aware of my father's decline and ill health and Springfield were not forthcoming with the correct and true information. From been told on each and every
call daily he was fine, he clearly was not and finding out by other sources was very upsetting. There were quite a few things that were never quite right. It is with regret I am sorry to say I would not recommend Springfield under their present management.
Reply from Linda Green, Director of Care Services - North at Springfield

Thank you for your review and raising your concerns, which Anchor Hanover takes extremely seriously. We remain in communication with you about the concerns you have raised.

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Review from P W (Next of Kin) published on 28 July 2020 Submitted via Website • Report
Overall Experience 1.0 out of 5
Extremely disappointed with the very poor communications from senior management throughout the past 9 months at the home. From my relative falling twice within the first three months of him taking full-time residence, up until him passing away from Covid-19.
Reply from Linda Green, Director of Care Services - North at Springfield

Thank you for your review and raising your concerns, which Anchor Hanover takes extremely seriously.

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Review from J L (Daughter of Resident) published on 15 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found everyone to be so kind and caring, nothing is too much trouble. They always find time for a conversation and that personal touch, ensuring each resident's welfare and wellbeing is their top priority. Couldn't recommend Springfield enough. They are amazing.
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Review from J S (Son of Resident) published on 29 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over the course of my fathers stay at Springfield I can honestly say he was looked after so diligently and with respect. He was made to feel so cared for by all the team which for the family was all we wanted and could have asked for. I would recommend without hesitation Springfield and all the team
for a care home you can trust and have peace of mind.
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Review from T W (Granddaughter of Resident) published on 24 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandma was in the home for nearly two and a half years before she passed away last week. I've always felt my grandma was safe, well-fed but most importantly cared for. As her only visiting relatives, me and my family saw countless times the interaction between staff and residents and felt the warmth
and affection they show. I can't thank the staff enough for giving my grandma dignity in her final days and hours and for treating me with such kindness and compassion.
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Review from R B (Daughter of Resident) published on 11 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are doing an amazing job in very difficult and challenging circumstances. As families, we cannot visit but we receive daily updates by telephone complemented by photos and videos on social media. We cannot thank the staff enough for their exceptionally hard work and their motivation as a team
to continue to give a high standard of care. Words cannot express our gratitude. Thank you.
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Review from S H (Brother of Resident) published on 11 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall very good, the staff are pleasant and friendly. Frequent checks on my brother's condition and requirements. Medical support timely and efficient (essential). Facilities clean and hygienic.
Visitors welcomed.
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Review from A H (Daughter of Resident) published on 5 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Springfield have always made me feel welcome. (I’m reviewing April, but all the time my dad has been in Springfield, I’ve felt the same).
Looking after older people with disabilities is not easy, so I salute the staff for the work they do when in exchange they are not paid well for the
care they give.
The food is excellent, I’ve eaten with my dad twice now, once was on Christmas Day when my mum and I were treated to a delicious three-course meal, which we ate in the dining room with dad - it was really lovely, and the staff on duty worked hard to make sure we had a good time.
Thank you for all you do, and especially now in the current situation, it must be a lot harder emotionally too.
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Review from Kate S (Granddaughter of Resident) published on 4 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are amazing. They look after my Grandad so well and they always welcome us when we visit. They are especially kind to my 4-year-old and my 1-year-old when they join me visiting their Great Grandad.
There is a real family feel in the home and you can tell the staff genuinely care about the
residents. The food always looks delicious and the cleanliness of the communal areas and of my Grandad's room and bathroom is excellent.
The social media updates are very much appreciated at the moment too, the staff are doing a great job. Thank you.
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Review from C N (Daughter of Resident) published on 31 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We, as a family, cannot fault this care home, they have been truly amazing. Mum first went into this care home in 2016 with Alzheimer's, and up until her passing this month, has been treated with love, respect and dignity. Mum always seemed happy there, and all the staff were so lovely. We would not
hesitate in recommending this home to anyone, and the support they gave us in Mum's final week/days was outstanding, so glad we chose Springfield - no regrets at all!
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Review from Linda F (Daughter of Resident) published on 27 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Springfield cared for my father with dignity and respect. He was happy and well cared for by staff who really care.
It was a pleasure going to visit, the staff looked after me as well as my father.
I will always recommend this home.
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Review from A D (Daughter of Resident) published on 27 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Well staffed. Always someone available to speak to when needed.
The interior decor is lovely.
Generally a good standard of care.
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Review from Ann G (Daughter of Resident) published on 20 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the reception staff to the hands-on carers the staff at Springfield are excellent. I am particularly pleased that my Mum's carers spent time, skill and intuitive care when communicating with her as she was virtually non-verbal. Mum always enjoyed her meals which were tasty and nutritious.
I would
not hesitate to recommend Springfield care home as it had been recommended to me prior to her arrival.
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Review from Nicola W (Niece of Resident) published on 6 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so happy that my sister and I chose this home after looking at several. The environment is so welcoming. The decor in communal areas is lovely with lots of nostalgic touches for the elderly residents. My uncle loved the jukebox but the main reason for my recommendation is the staff who showed nothing
but the utmost care and compassion.
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Review from R T (Daughter of Resident) published on 22 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the care my mum received. The home is clean, good food and a lovely garden.
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Review from C D (Daughter of Resident) published on 14 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The love and care from the staff that my mother and myself received through her final days were outstanding, I cannot thank them enough. God was smiling down the day we found Springfield.
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Review from G P (Son of Resident) published on 6 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care that the staff gave was good. Very likeable people and caring.
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Review from Luke B (Grandson of Resident) published on 30 December 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My grandma has stayed for respite in the past without any issues, but on this occasion, we found that communication was poor. We requested that Gran have her hair done but this did not happen. Gran needs support to eat, but when we visited staff had sometimes left her to her own devices, and as a result,
she lost weight whilst there despite being already at risk of weight loss. Unfortunately, we will not be returning.
Reply from Victoria Hemsworth, Manager at Springfield

Thank you for taking the time to review Springfield and we are sorry that your grandma will not be returning to stay with us. We would appreciate the opportunity to discuss your concerns directly, at a time convenient to you.

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Review from A C (Son of Resident) published on 18 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident here for over 2 years. In all of this time, her treatment was nothing short of first-class. Every single member of staff deserves medals for the way she was looked after.
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Review from J B (Son of Resident) published on 18 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very caring and considerate staff who do a difficult job with kindness and compassion.
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Current Review Score: 9.8 (9.818)

Overview of Review Score

The Review Score of 9.8 (9.818) out of 10 for Springfield is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 45 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.818 for Springfield is calculated as follows: ( (435 Excellents x 5) + (88 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 527 Ratings = 4.818
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Springfield is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 99 registered maximum number of service users is 19.8, which has been reached with 45 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Feb 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 15 Sep 2025

We currently have three vacancies for care. Please contact Springfield directly for further information.

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Awards / Recognitions (12)

Meet the Team (0)

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