Springfield

17 Western Way, Buttershaw, Bradford BD6 2UB
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9.8 172 Reviews
  • Springfield, Bradford
Anchor’s Springfield is located in a quiet location in Buttershaw. The home provides friendly and comfortable residential and dementia care for up to 99 residents in single en suite rooms.

Residents have a choice of five spacious lounges and a landscaped garden area with raised flower beds, with easy access to local travel routes and amenities for those who wish to remain as active as they can amongst the local community.

Care needs are met through individual, detailed care plans which are designed with care staff, residents and their loved ones. The care staff receive on-going dementia training to ensure their approach reflects best practice and they can provide high standards of care for residents with dementia.

Springfield is part of Anchor. Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 99 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250
  • Self-Funded Residential Dementia Care: from £1250
  • RESPITE Self-Funded Residential Care: from £1250
  • RESPITE Self-Funded Residential Dementia Care: from £1250

Colleagues at Springfield will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Springfield to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Vicki Hemsworth (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Springfield directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2003
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (99)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcome at Springfield.

Parking

  • Onsite parking is available, including disabled spaces.

Springfield Reviews (172)

9.8

Springfield has a Review Score of 9.8 (9.818) out of 10, based on 45 reviews in the last 2 years.
Over all time Springfield has 172 reviews.

Overall Experience
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  • 1
  • 5
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Date Published
  • 172
  • 10
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  • 45
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Reviewer Connection to Springfield
  • 69
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  • 9
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  • 5
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  • 4
  • 4
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  • 1
  • 1
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Total of 172, showing 101-120
Review from R B (Nephew of Resident) published on 19 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found that the care received to be on personal preferences and done to a very high level. My uncle is well looked after and all the staff and management put themselves out to make his time there enjoyable and safe. He enjoys his food and there are always snacks available to get him through the
day. He gets involved in activities that are laid on and enjoys the TV in his room as well as watching the one in the lounge area. All the staff know him and chat to him, showing interest in who he is and what he has done. A good social environment.
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Review from A W (Granddaughter of Resident) published on 5 October 2020 Submitted via Website • Report
Overall Experience 1.0 out of 5
My wonderful grandfather spent approximately seven to eight months at Springfield. My family decided on Springfield as it appeared to tick all the boxes prior to him becoming a full-time resident. Unfortunately, he had early stages of dementia and asked for nothing. His room was nice and he could have
what he wanted on the walls like family photographs, etc. which meant a lot to him. He enjoyed the food and drinks available. The staff showed a mixture of care, some far more willing to assist than others. My Grandmother was upset on numerous visits, due to finding him wearing other resident's clothing or not having enough on and feeling cold which is simply unacceptable. I did not see activities taking place with the residents, but that is not to say it did not happen. My Grandfather was taken seriously ill from Springfield and into hospital. Heartbreakingly, he passed away within the day from COVID-19. I never got to say my goodbyes to him and miss him so much - Rest In Peace Gramps.
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Review from G P (Friend of Resident) published on 29 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
No visiting has been allowed due to covid-19, but I remain in contact. I admire the staff and management for their dedication to continue front-line working and delivering care and support to the highest levels. All my enquiries are most informative and courteous.
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Review from S S (Daughter of Resident) published on 16 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During the 'lockdown' period, there has been excellent communication/updates fro staff. This has been via telephone/Facetime/Facebook portal etc. It has been very difficult not being able to see Mum 'in person', but the above alternatives have been greatly appreciated. Residents always look happy and
entertained by staff, so a big 'well done and thank you' to all.
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Review from M B (Daughter of Resident) published on 15 September 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
There are no words to express our gratitude and thanks to the wonderful staff at Springfield. Their kindness and care shown to my mum during her time at Springfield especially during lockdown were excellent.
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Review from L W (Granddaughter of Resident) published on 11 September 2020 Submitted via Website • Report
Overall Experience 2.0 out of 5
My Grandad was a resident at Springfield. He had a nice room and the care home is clean with colourful pictures on the corridors. Food and drink plentiful and able to make drinks for your relatives too. Some of the staff are less caring at times, ignoring the resident's needs when asking numerous times
to go to the toilet, which is upsetting and frustrating for them and to their relatives. I did not witness activities and interaction with the residents like it would have been nice to see, I realise not all residents are able due to their health conditions or maybe even want to. Very sad and upset that my loving Grandad became a victim of Covid-19 and passed away in less than a day of him being admitted into hospital from the care home.
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Review from C W (Grandson of Resident) published on 10 September 2020 Submitted via Website • Report
Overall Experience 2.0 out of 5
Unfortunately, I would be extremely unlikely to recommend Springfield to others. The residents; including my grandfather were not approached with the respect nor dignity that they should have been. My main frustration has been the ongoing inadequacy of information from the management team, from my grandfather's
ill health and falls, to being told he was fine when he most certainly was not.
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Review from L T (Daughter of Resident) published on 9 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents were enabled to feel at home from day one. The section the were in, is small and homely, with residents eating together in the spacious living room. There was a family feel to the unit, and everyone has treated as the unique person they are. Carers are outstanding - they go above and beyond
and are thoughtful in how they relate to the residents. Rooms are comfortable, and residents can take their own possession to have in their rooms. Staff keep families fully informed.
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Review from Helen T (Friend of Resident) published on 8 September 2020 Submitted via Website • Report
Overall Experience 2.0 out of 5
First impressions on entering Springfield are concerning when a resident is sat in their wheelchair in the doorway entrance smoking. This was witnessed on several visits. The reception area is clean but some of the reception staff have poor customer service skills, i.e. ignore or are reluctant to engage
with you. The rooms are quite nice with reasonable space. The day room is not the most inspiring, with some residents not able to view the TV due to the layout of the furniture. Activities with the residents are poor in general, with the minimum effort put in by the care staff. Armchair aerobics with the residents, whilst the jukebox is blasting out, is hardly stimulating. Food is adequate and offers a variety of choice. Residents are at times left far too long in the day room asking to be taken to the toilet. Residents are often seen not wearing their own clothes, which can be upsetting for relatives and visitors. Overall a disappointing experience.
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Review from T M (Granddaughter of Resident) published on 8 September 2020 Submitted via Website • Report
Overall Experience 2.0 out of 5
At a very difficult and challenging time already with the pandemic, it saddens me greatly that my grandad passed away from Covid-19. When visiting him in the home before lockdown, I would often find him feeling cold, then having to dress him further with a jumper/socks/slippers/blanket, which should
have been done at all times to keep him comfortable. I also felt that there could have been more positive and engaging interaction between the staff and residents, I felt he deserved more genuine interest, care, and attention. On the lead up to, and after his passing, I don't feel that my family has been given honest information from Springfield, which is naturally upsetting for us all. I sadly would not be able to recommend Springfield.
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Review from V D (Daughter of Resident) published on 26 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been a resident for ten years. We are satisfied with her care and had no major upsets.
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Review from Michele B (Daughter of Resident) published on 18 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the Springfield staff are wonderful, I have nothing but praise for them. My mum's very happy there, I know I made the right choice by placing her there, so I know I have peace of mind that she is being looked after extremely well. A big 'thank you' to all the staff, who have gone above and beyond,
especially through this horrendous pandemic.
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Review from Tom W (Son-in-law of Resident) published on 18 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very caring, safe environment. Staff genuinely care for their customers and their relatives.
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Review from Roger P (Husband of Resident) published on 18 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife had a relatively short time at Springfield making the most of the wonderful facility and keeping the staff entertained and on their toes. My many visits during her stay were always greeted with a welcome smile from the staff. A wonderful place to spend your last days.
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Review from Malcolm P (Son of Resident) published on 18 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After my parents moved into the home, in adjoining rooms, they had great care up to/including my mum's death on Xmas Day 2018. Since, the staff have looked after my dad very well and empathetically as he has aged. Now 102, he is fed, cleaned and cared for better than we could have done, so I am eternally
grateful. As we live 175 miles away we need this help.
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Review from L B (Niece of Resident) published on 18 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Auntie has been at Springfield since October 2016 and the care she has received has been excellent. The staff were always friendly and helpful. My Auntie could be difficult at times, but they had patience and dealt with her needs appropriately. Unfortunately, we have had to move her to a nursing
home as she has deteriorated and Springfield were no longer able to meet her needs. I would have no hesitation in recommending Springfield Care Home.
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Review from V W (Niece of Resident) published on 14 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visited my uncle mostly about three/four times a week. He developed from being worn out with his health and life problems, into a contested gentleman.
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Review from A F (Daughter of Resident) published on 5 August 2020 Submitted via Website • Report
Overall Experience 1.0 out of 5
At a time that is truly heartbreaking, intensified by the management at Springfield, not keeping us informed of our father's deteriorating health is difficult to comprehend. On making daily phone calls, only to be told he was 'fine'. When quite clearly he wasn't.
We most definitely would not recommend
Springfield and feel there is a lack of communication and truth from the management.
Reply from Linda Green, Director of Care Services - North at Springfield

Thank you for your review and raising your concerns, which Anchor Hanover takes extremely seriously. We are already in touch with a member of your family regarding similar concerns raised.

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Review from Ava B (Daughter of Resident) published on 5 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so pleased that my dad was able to take up residence at Springfield. The care and attention he has received has been superb. Especially at this very difficult time, the staff at Springfield have shown him every courtesy and kindness. He wants for nothing. I would not hesitate to recommend Springfield
to anyone who is looking for a care home for themselves or for a relative. The home itself is purpose-built and the rooms are spacious, modern and well fitted out. All rooms are en-suite. The garden is well laid out and maintained and safety is a prime consideration. There is always someone to talk to if I have any concerns at all.
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Review from J F (Grandson of Resident) published on 30 July 2020 Submitted via Website • Report
Overall Experience 1.0 out of 5
Whilst there are some pleasant staff members at Springfield, I do feel that the overall care is of a low standard, the residents are not treated with dignity and it does feel more like a nursery rather than a facility that treats people with the dignified respect that they deserve, many residents were
spoken to like children. In my grandfather's case I had to assist with keeping him warm and occupied at times and you do get the feeling that anything done is just for show when the resident family and friends are present. I would not recommend this care home based upon the level of care and consideration given to the residents from my own observations, there were some members of staff who appeared genuinely disinterested.
Reply from Linda Green, Director of Care - North at Springfield

Thank you for your review and raising your concerns, which Anchor Hanover takes extremely seriously. We are already in touch with a member of your family regarding similar concerns raised.

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Current Review Score: 9.8 (9.818)

Overview of Review Score

The Review Score of 9.8 (9.818) out of 10 for Springfield is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 45 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.818 for Springfield is calculated as follows: ( (435 Excellents x 5) + (88 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 527 Ratings = 4.818
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Springfield is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 99 registered maximum number of service users is 19.8, which has been reached with 45 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Feb 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 15 Sep 2025

We currently have three vacancies for care. Please contact Springfield directly for further information.

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Awards / Recognitions (12)

Meet the Team (0)

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