Manor Croft Nursing Home

Old Bank Road, Dewsbury WF12 7AH
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9.6 63 Reviews
  • Manor Croft Nursing Home, Dewsbury
Manor Croft care home is a modern and purpose-built home situated in the suburbs of Dewsbury, just a few minutes’ walk from the town centre.

The team offers high quality residential and nursing care, including long-term, short-term and respite care, as well as specialist care for people with more complex needs such as Alzheimer's and dementia.

The home boasts 40 single en-suite rooms which are well presented and offer residents a private space to call their own. To help them settle in and feel at home, they are encouraged to personalise their rooms with personal items and belongings. Residents also benefit from four day rooms and a spacious dining room where they can enjoy time spent with other residents or welcoming loved ones, and the lovely outdoor spaces are great for the warmer months.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £950 – £950
  • Self-Funded Residential Dementia Care: £950 – £950
  • Self-Funded Nursing Care: £1414 – £1414
  • Self-Funded Nursing Dementia Care: £1414 – £1414
  • RESPITE Self-Funded Residential Care: £950 – £950
  • RESPITE Self-Funded Residential Dementia Care: £950 – £950
  • RESPITE Self-Funded Nursing Care: £1414 – £1414
  • RESPITE Self-Funded Nursing Dementia Care: £1414 – £1414

Our weekly fees start from the price shown. For a bespoke quotation, please get in touch.

These prices are only a guideline, please contact Manor Croft Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Caron Flynn (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (40)

Visiting

  • People can call, email or simply pop in to tour the home and relatives of residents are welcome to visit at any time.

Parking

  • On-site parking

Manor Croft Nursing Home Reviews (63)

9.6

Manor Croft Nursing Home has a Review Score of 9.6 (9.578) out of 10, based on 11 reviews in the last 2 years.
Over all time Manor Croft Nursing Home has 63 reviews.

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Reviewer Connection to Manor Croft Nursing Home
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Review from L S (Wife of Resident) published on 20 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I just cannot believe how lovely and caring all the staff of Manorcroft Dewsbury are. My husband had only been a patient just over a fortnight when lockdown began. It was heartbreaking as he doesn't realize what is going on. I know he is looked after brilliantly. I just hope I get the chance to see
him again when all this is over. the carers are worth their weight in gold. Thanks for everything.
Reply from Paulina Drzewiecka, Home Manager at Manor Croft Nursing Home

Dear Lily, your words mean the world to me and my team, now more than ever. It is an honour to be able to look after your husband at this difficult time and we are glad to have been able to provide you with the peace of mind you deserve. Thanks and take care.

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Review from Christine F (Daughter of Resident) published on 6 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother arrived at Manorcroft Nursing Home in Mar 2019. Her stay so far has been lovely. I know when I am not there that my mother is receiving the top level of care. Everyone that works in Manorcroft has a loving, friendly and professional attitude to the care that they give to everyone and I know
that my mum feels happy, comfortable and safe. And I also love the warm homely atmosphere at Manorcroft. A massive thank you to you all.
Reply from Paulina Drzewiecka, Home Manager at Manor Croft Nursing Home

Hi Christine, thank you so much for taking the time to write this kind review of our home. The staff and I work so hard to provide the best care for residents and of course, make sure they feel safe and happy in their own home. We appreciate you recognising this now more than ever.

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Review from Michael P (Son of Resident) published on 15 April 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum was in the home only a few days before the Coronavirus restrictions were imposed, so I only visited mum in the home three times. On the occasions I did visit, I found the care good, the staff were friendly, seemed very competent in their duties and had a lot of empathy with Mum who is receiving
end of life care. During the restrictions, the staff ensured we were updated on Mums condition; including video and phone calls. Mother’s Day and her 95th Birthday; were also celebrated in our absence. The family are all satisfied we made the right choice of Manorcroft for our Mums care.
Reply from Paulina Drzewiecka, Home Manager at Manor Croft Nursing Home

Dear Michael, your kind words mean a great deal to myself and the team at Manorcroft, especially that you believe you made the right choice in joining the Manorcroft family. Please rest assured we will do everything in our power to look after your mum and to keep you and your family informed during this difficult time. Thanks again and take care.

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Review from Lesley F (Daughter of Resident) published on 14 April 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother was admitted to Manorcroft two days before lockdown. She had been discharged from the hospital on a palliative care pathway. We were only allowed to visit her for two days before visiting was suspended and didn't have time to get to know staff or the routine within the home. This means that
I can give a review that is unbiased and not influenced by personal relationships.
Despite my mother's fragile condition and not being able to visit and see for myself how she is, I have great confidence in Manorcroft's ability to care for her and keep her safe. The manager has tried to serve up video calls as well as speaking on the phone. On both Mother's Day and Mum's Birthday, they did their best to make her day special.
I feel that they have demonstrated professionalism, compassion and empathy.
Reply from Paulina Drzewiecka, Home Manager at Manor Croft Nursing Home

Dear Lesley, thank you ever so much for your kind words. Moving a loved one to a care home can be daunting at any time and especially in the current climate. The staff are going above and beyond to make sure residents are well looked after and to provide loved ones with peace of mind. We really appreciate you recognising this and are very glad that you have confidence in us. Thank you again and take care.

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Review from Barry D (Partner of Resident) published on 14 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner and I attended St Valentines Day festivities and the staff were excellent, very caring to the residents. They helped them all join in.
Reply from Paulina Drzewiecka, Home Manager at Manor Croft Nursing Home

Dear Barry, thank you for your kind review. It was lovely to welcome you on this special occasion. The staff and I really appreciate the fact you would recommend our home. Thanks again, and stay safe.

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Review from Jane B (Daughter of Resident) published on 3 April 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would probably recommend Manorcroft to friends and family. My dad particularly enjoys the coffee mornings and activities, the bingo quiz and going out to lunch club and bingo.
Now as my dad's condition is worsening I am grateful for the care he is having in Manorcroft.
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Review from Harold H (Resident) assisted by family/friend published on 23 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the staff to be very caring and respectful, always willing to help and are pleasant from management throughout the staff. Activities are enjoyable, depending on the resident's ability. Outside visits are arranged according to the number of staff available.
Reply from Paulina Drzewiecka, Home Manager at Manor Croft Nursing Home

Dear Harold, thank you so much for your positive review and kind words regarding our home. The team and myself have felt privileged to have you in our care and it means a great deal that you recognise our efforts. Thank you again.

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Review from Chris A (Son of Resident) published on 12 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a cancer diagnosis, my mother was able to stay in her own home for several months until a fall meant that she was hospitalised for three days. She was then transferred to Manorcroft.
I was not quite sure what to expect given that the decision as to where to place Mum had to be taken very quickly.
Overall, the choice was excellent, and I cannot recommend the home more highly.
The facility is scrupulously clean and well maintained; rooms are pleasant and comfortable. What really stands out, however, is the quality of the team. Everyone is friendly, approachable and completely down to earth - but what really stands out is how everyone has genuine goodwill and genuinely cares for each resident. This is not a high staff turnover, minimum wage factory - it is a group of people who have both a professional and a personal commitment to everyone in the home. Care, support and dignity are all 10 out of 10.
Reply from Paulina Drzewiecka, Home Manager at Manor Croft Nursing Home

The team and I find your kind words extremely heartwarming. We go out of our way to make sure that the individual needs of each resident are met but we also want to ensure that Manorcroft is a great place for our staff. It has been a pleasure looking after your mum and getting to know your family. Thank you again.

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Review from Sam (Daughter of Resident) published on 11 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum only came to you this week after a stay in hospital. The worsening of her condition means she cannot get the level of care provision she would need at home. We expected that it would take her a couple of weeks to get settled in but the extremely warm welcome she received and the fantastic caring
service you provide means she already feels comfortable and relaxed with you and it is a great weight off my mind seeing her getting the care she needs from a fantastic group of people. Everyone in the home is friendly, caring and responsive to needs and spend as long as needed to make sure mum is eating and is comfortable, as well as feeling pampered by little touches like spending time applying body lotion and doing her hair. As mum is bed-bound the staff all make time to chat to mum so she does not feel isolated in her room. I cannot thank the staff enough for making the difficult transition into a care home much easier for mum- she was worried about moving to a care home.
Reply from Paulina Drzewiecka, Home Manager at Manor Croft Nursing Home

Dear Sam, thank you ever so much for your kind review of your experience with Manorcroft so far. We completely appreciate the transition to a care home can be daunting and we are so glad to have alleviated some of that worry for you and your mum. We look forward to providing the best care possible for your mum and continuing to give you the peace of mind you both deserve.

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Review from Christine (Daughter of Resident) published on 6 February 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been resident in Manorcroft for just over 12 months, and this month celebrated her 100th birthday. Staff really did all they could to make the occasion a special day. Our special thanks must go to the activities coordinators for planning and organising a party for mum, it removed much
of the stress from me and allowed me to focus on supporting mum.
We all had a lovely day and staff made all mum's visitors so welcome. Thanks again to everyone, not just for mum's birthday but for the loving care she receives each day.
Reply from Paulina Drzewiecka, Home Manager at Manor Croft Nursing Home

Dear Christine, the team and I would like to thank you for your kind words and your review. Everyone here has loved caring for your mum, getting to know her and your family. It was a joy to celebrate such a tremendous occasion with you all and it means a great deal to us that you're happy and content that she is well looked after.

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Review from Emma S (Daughter of Resident) published on 31 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother was transferred to Manorcroft following 3 mths in hospital following two falls and as it became apparent her Alzheimer’s condition had severely worsened. Our family as a whole were going through a very traumatic time coming to terms with losing our Mother and her no longer being able to live
at home with our Father. The home have been excellent on both fronts, working with my Mum to ensure she receives excellent care and attention as she is suffering severely from anxiety due to her illness along with now having very little mobility, no ability to undertake any daily functions, recognise objects and understand simple instructions. They sit with her, make sure she eats and ensure she is very comfortable. The home have also supported us with the transition we can now spend quality time with Mum safe in the knowledge she is being very well cared for.
Reply from Paulina Drzewiecka, Home Manager at Manor Croft Nursing Home

Dear Emma, thank you so much for your kind review. We understand the decision to place a loved one into a care home is a daunting experience and we really appreciate being able to support your mum and your family through this transition. We love looking after your mum and it means the world to know that you are happy with the level of care she is receiving and that you have peace of mind that she is safe and content. Thank you again.

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Review from P H (Son of Resident) published on 18 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely staff, friendly and great with mum.
Mum was upset when I visited as she didn't want to go to bed early.
Constructive criticism; Spends too much time in the wheelchair and was put to bed at tea-time all week when it was hot.
Reply from Janet Riding, Registered Manager at Manor Croft Nursing Home

Many Thanks, P H for this review. I respect your constructive criticism and take on board what you are saying. I am so pleased that your Mum has settled with us and she is a delight to be around.

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Review from Jane F (Daughter of Resident) published on 14 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was only at Manorcroft Nursing Home a very short time before she passed away. Prior to her stay, she had been, unfortunately, in the hospital a long period. I only wish she had been at Manorcroft Nursing Home.


The care, consideration, dignity and real LOVE gave to my mother was exemplary,

absolutely beyond the call of duty. Every member of staff from management down to housekeeping was wonderful. I cannot fault them at all and would recommend the home to anybody. Absolutely A1.
Reply from Janet Riding, Home Manager at Manor Croft Nursing Home

Thank you so much, Jane, for your review and high praise. It was a pleasure to know you and your Mum. Our only wish was for your lovely Mum to have been with us for longer.

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Review from Geoff S (Brother-in-law of Resident) published on 24 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff and always someone available. Brother in Law is very happy here.
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Review from Phillip T (Son of Resident) published on 10 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mother has received has been exemplary and given me great peace of mind that she is in a safe and caring environment.
Reply from Colin Inglis, COO at Manor Croft Nursing Home

Thank you for your review and we are pleased that mother is being well cared for at Manorcroft.

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Review from Siobhan A (Daughter-in-law of Resident) published on 7 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Manorcroft Nursing Home is a loving, caring, friendly place. The staff are brilliant. My mother is so happy here. We have no worries as she is well looked after and I don't have any concerns what so ever about her well being.
Reply from Colin Inglis, C O O at Manor Croft Nursing Home

Thank you for your kind words and posting this review. I spoke to your mother on my last visit and she was positive also about the care that she receives by the staff team.

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Review from Mehrunnisa P (Daughter of Resident) published on 8 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother had stayed in Manorcroft Nursing Home from September 2015 - February 2017. I can say that all the staff, the management team et al were exemplary in their work ethics. The manager went out of his way to accommodate my Mom's dietary needs and other needs too. He is an excellent care home manager.
The facilities are very good and everyone is friendly, cheerful and can't do enough for your loved ones. Even the ladies that worked temporarily were good. And the cleaners and laundry ladies were super in their attitude to work as all staff.
Reply from Rachel Dryden, CEO at Manor Croft Nursing Home

Many thanks for your kind feedback. I'm delighted you were so happy with your mother's care at Manorcroft.

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Review from James B (Son of Resident) published on 29 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The whole family cannot fault Manorcroft. The staff are the best asset - they are angels, amazing, lovely people. They made my mum's final months a great comfort to the family, knowing she was loved and well looked after.
The family will miss the visits and seeing and chatting to all the staff who
looked after my mum.
They became our family during the time my mum was with them.
God bless them all and they have much love and respect from all of us.
The home itself is great, nice rooms, good food, great entertainment, easily accessible with good car parking, quiet location with easy access to the nearby park.
Thank you all.
Reply from Neil Booth, Registered Home Manager at Manor Croft Nursing Home

Sincere thanks for your kind words and I will pass your comments onto the whole team.

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Review from William B (Husband of Resident) published on 26 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First class care and attention throughout. Patient was happy and content. All needs were caringly supplied by first class staff.
Reply from Neil Booth, Home Manager at Manor Croft Nursing Home

Many thanks for your kind words and I will pass onto the staff at Manaorcorft.

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Review from Tony B (Son of Resident) published on 22 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A huge thank you to all at Manorcroft. The quality of care was superb and everyone is friendly and helpful. Mum was there for her last 15 months and she could not have been in better hands. Many thanks.
Reply from Neil Booth, Registered Home Manager at Manor Croft Nursing Home

Many thanks for your kind words and I will feed back your review to all the staff at Manorcorft

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Current Review Score: 9.6 (9.578)

Overview of Review Score

The Review Score of 9.6 (9.578) out of 10 for Manor Croft Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.578 for Manor Croft Nursing Home is calculated as follows: ( (76 Excellents x 5) + (50 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 128 Ratings = 4.578
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Manor Croft Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (2)

Caron

Caron Flynn

Job Title: Registered Manager Joined: 2011

Caron was officially made Registered Manager in May 2024, having been Deputy since December 2023. She has worked at Manor Croft for over 13 years and during that time has undertaking every role possible at the home. She describes becoming Manager as a dream come true.

Kyomi

Kyomi Kershaw

Job Title: Deputy Manager Joined: 2016

Kyomi Kershaw has worked at Manor Croft since she was 18 and is a great example of how we like to help our staff develop their careers and promote from within when we can. In eight years, Kyomi has gone from being Carer, Senior Carer, Team Leader and now our Deputy Manager.

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