Colton Lodges Care Home

2 Northwood Gardens, Colton, Leeds LS15 9HH

Colton Lodges is available to clients in need of respite and short breaks, while also being registered for long-term residential and nursing care. Professionals are experienced in dementia care challenges and also offer convalescence and palliative expertise.

This home has been upgraded to be environmentally-friendly, with solar panels and LED lights. Interiors are specially designed to support care and daily living of adults with dementia, while there is also a cafe and pub on-site.

Residents enjoy home-cooked meals, with their preferences incorporated into the chef’s menus. Homemade cakes are served with afternoon tea, with coffee and cold beverages always available.

A painting and reading club have been formed by residents, who enjoy many seasonal activities and outings as part of the home’s support for good mental and physical stimulation on a daily basis.

Group: HC-One

Person in charge: Dianne Hashmi (General Manager)

Local Authority / Social Services: Leeds City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 138 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Parkinson's Disease • Stroke

Admission Information: Ages 55+.

Languages Spoken by Staff (other than English): Polish, Tagalog

Single Rooms: 138

Rooms with ensuite WC: 0

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Colton Lodges Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.9 (maximum of 10) for Colton Lodges Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 15 Reviews over all time. This Average Rating is also the rating value for Colton Lodges Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 14 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.394 for Colton Lodges Care Home is calculated as follows: ( (99 Excellents x 5) + (53 Goods x 4) + (28 Satisfactorys x 3) ) ÷ 180 Ratings = 4.394

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.507 Points relating to the number of positive Reviews for Colton Lodges Care Home is based on 14 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 27.6 positive Reviews (138 registered maximum number of service users ÷ 5). 14 Reviews ÷ 27.6 Target = 0.507

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.9 Colton Lodges Care Home has a Review Score of 8.9 (8.901) from 15 Reviews


Average Ratings

  • Excellent
    6
  • Good
    9
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Colton Lodges Care Home?

  • Extremely LIKELY
    9
  • Likely
    5
  • Don't know
    1
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Colton Lodges Care Home

  • Son of Resident/Service User
    5
  • Daughter of Resident/Service User
    3
  • Brother of Resident/Service User
    2
  • Resident / Service User
    2
  • Granddaughter of Resident/Service User
    1
  • more

During our mother's stay in the nursing unit, she received first class care. Professional, respectful, sensitive, caring and friendly, are all descriptive of the level of care she received. We never had any worries about her well-being during her time there.

How likely would you be to recommend Colton Lodges Care Home? Extremely Likely

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Average Rating:   5 out of 5

My sister has been a resident for 5 and a half years.
At all times with the odd exception, her needs have been dealt with. Concerns have been there, I have had a sympathetic response and management have endeavoured to correct them.
All in all, I have found things generally satisfactory.

How likely would you be to recommend Colton Lodges Care Home? Likely

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Average Rating:   3.8 out of 5

My family and especially my father, find Colton Lodges to be extremely comfortable, friendly staff and always welcoming.

How likely would you be to recommend Colton Lodges Care Home? Extremely Likely

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Average Rating:   4.1 out of 5

The staff and carers are exceptionally dedicated people who have consistently helped and cared for my mum. The facility is well kept, clean, bright and airy, and being all single storey, all residents can see outside with grassed areas, trees and gardens all around. Meals are basic but appetizing with ample portions and choices of menu items offered, which I know is not always the case in other homes. In summary, I am glad we found Colton Lodges to look after Mum.

How likely would you be to recommend Colton Lodges Care Home? Extremely Likely

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Average Rating:   5 out of 5

I cannot praise the nurses and carers highly enough for the wonderful care my mother received in Whitkirk House at Colton Lodges. She was always shown great respect, kindness and affection and I felt she was safe and among friends. The staff also showed great kindness to me, particularly during my mother's final days and it was a comfort to feel how loved she was. Thank you so much!

How likely would you be to recommend Colton Lodges Care Home? Extremely Likely

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Average Rating:   5 out of 5

Like the feeling of being part of a big family, but with privacy when needed.

How likely would you be to recommend Colton Lodges Care Home? Likely

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Average Rating:   4.3 out of 5

There are things which could be better cour update the rooms especially and more staff needed. Meals could be improved and choices but the staff are lovely.

How likely would you be to recommend Colton Lodges Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

Clare Sheehan, Careline Advisor at Colton Lodges Care Home responded to this review on 20 Apr 2018:

Thank you for your review; we value all feedback as this helps us to improve our service where required. Bedrooms are being decorated as we develop a redecoration programme for the home.

Staffing levels are based on resident dependencies and reviewed regularly whilst menus are being reviewed following the purchase of the home by HC-One Ltd, in conjunction with the residents' meetings.

Very well cared for and cleanliness excellent.
Food very good.
Staff always pleasant and helpful.

How likely would you be to recommend Colton Lodges Care Home? Extremely Likely

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Average Rating:   5 out of 5

Staff very friendly and polite but overstretched. Not enough carers for the volume of residents.
Good variation of meals/food but hot meals sometimes barely warm.
Generally room clean and tidy but there have been occasions where I've had to pick things up, tissues etc.
Residents room looking tired, a fresh coat of paint needed.

How likely would you be to recommend Colton Lodges Care Home? Don't know

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Average Rating:   3.5 out of 5

Clare Sheehan, Care Advisor at Colton Lodges Care Home responded to this review on 10 Apr 2018:

Thank you for your review. We value all feedback as this helps us to improve our service where required. We are currently reviewing our home’s decoration requirements as the comfort of our residents is always a priority. We are sorry that the food is not always been as warm as it should be, this will be addressed with the home’s catering team. Thank you for your kind comments on our staff team who work hard to deliver a high standard of care. Please be reassured that our staffing levels are flexed according to resident needs which are regularly assessed to ensure staffing numbers are accurate.

The staff and management are very friendly, supportive and caring and nothing ever seems too much trouble for them. The food is very good and there is a good selection of meals to choose from. There is also a variety of drinks hot or cold they can have. The room my wife is in is ideal for her and is kept clean and tidy as is the rest of the building. I consider the home to be excellent and would recommend it to anyone.

How likely would you be to recommend Colton Lodges Care Home? Extremely Likely

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Average Rating:   5 out of 5

The staff are brilliant. They make time for everybody's needs. Pleasant.

How likely would you be to recommend Colton Lodges Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

The staff are good the care workers do all they can to help residents needs. When I go to see my mother the staff make me feel welcome.

How likely would you be to recommend Colton Lodges Care Home? Extremely Likely

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Average Rating:   5 out of 5

Very good experience, lots of things to do and people to do things with. Enjoyed all the games we played, just wish there were some more outdoor activities. The staff were all very experienced in their different fields.

How likely would you be to recommend Colton Lodges Care Home? Likely

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Average Rating:   4.3 out of 5

Clare Sheehan, Care Advisor at Colton Lodges Care Home responded to this review on 15 Mar 2018:

Thank you for your review; we value all feedback as this helps us to improve our service where required. HC-One and Colton Lodge are passionate about activities and delivering kind care. Once weather permits, we aim to support our Residents to enjoy the outdoors. Thank you for your kind comments, we value our staff team and the skills they have which enhance the home experience for all our Residents.

My mum has dementia.
The home and carers have been so kind. The manager has been very professional and has always been available which has helped our experience. We would all recommend the home.
Thanks to Colton Lodges. We appreciate how hard everyone works.

How likely would you be to recommend Colton Lodges Care Home? Likely

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Average Rating:   3.7 out of 5

My gran was in this home for a few months. She had been poorly for a while. I think the staff were very kind and the manager who I saw a couple of times was always friendly.
We didn't have any complaints and I would recommend the home to people living nearby.
The home could do with some money spending on it but it was the care that was more important and we were happy with that.

How likely would you be to recommend Colton Lodges Care Home? Likely

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Average Rating:   3.6 out of 5

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Bed Vacancies

Bed Vacancies

posted 08 May 2018

Please contact us for information regarding our bed availability

Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: HC-One

Date: Thursday 01 Feb 2018

more details

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Colton Lodges Care Home