Colton Lodges Care Home

2 Northwood Gardens, Colton, Leeds LS15 9HH
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9.4 106 Reviews
  • Colton Lodges Care Home, Leeds
Colton Lodges Care Home, situated in the historic town of Colton, near Leeds, supports older people to lead their best lives with personalised residential, nursing and dementia care.

Colton Lodges offers a comfortable home for all residents. There are many areas for residents to relax and unwind as well as engage in hobbies and interests. The onsite café and conservatory provides residents with areas to socialise with one another and their relatives.

The catering team at Colton Lodges understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. The popular dining areas provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at Colton Lodges likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living at the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Colton Lodges, residents are supported to take an active role in the Colton community.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team offers residents and their loved ones all the support they need. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Colton Lodges.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 138 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1306
  • Self-Funded Residential Dementia Care: from £1306
  • Self-Funded Nursing Care: from £1306
  • Self-Funded Nursing Dementia Care: from £1306
  • RESPITE Self-Funded Residential Care: from £1306
  • RESPITE Self-Funded Residential Dementia Care: from £1306
  • RESPITE Self-Funded Nursing Care: from £1306
  • RESPITE Self-Funded Nursing Dementia Care: from £1306

These prices are only a guideline, please contact Colton Lodges Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Danielle Longthorn (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (138)

Colton Lodges Care Home Reviews (106)

Total of 106, showing 21-40
9.4

Colton Lodges Care Home has a Review Score of 9.4 (9.413) out of 10, based on 39 reviews in the last 2 years. Over all time Colton Lodges Care Home has 106 reviews.

Overall Experience

  • 70
  • 26
  • 6
  • 3
  • 1

Date Published

106
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Review from W S (Daughter of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here for nearly 2 years and has been well cared for. The staff are very caring and treat her like member of their family. If I have concerns about mum, the staff are very responsive and I fell I can raise anything with them. Mum is on Newsam and I feel this unit has improved so much in
the past year. There are lots of activities and opportunities to take trips out. Mum says she likes it here and everything is here for her.

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Review from S C (Son of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home and staff would not hesitate to recommend this place.

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Review from Wendy L (Daughter of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All concerns discussed were quickly addressed.

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Review from Joan E (Sister of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident of Colton Lodges Care Home for almost 4 years now. Her condition has deteriorated in that time but the kindness and care has stayed the same high standard. Thank you.

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Review from Tracy L (Daughter of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum moved here from another residential - only home as she now needs nursing care. We are very happy with the care she has received. The staff are lovely and well trained and she is treated with care and consideration. Particularly as she is living with dementia. She has thrived here, and we are so
happy to see her doing so well.

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Review from Christine M (Sister of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I go and visit my brother, I can see for myself the good care he gets. The food is excellent. You can go to any staff if there is a problem. They are so kind and caring, nothing is too much trouble. The entertainment and activities are good. They are taken on trips. It is a very well run home.

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Review from Kina W (Daughter of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Colton Lodges Care Home for 4 months now and she is happy and looked after. The nurses and staff are always happy to help and will listen to you if you have any problems. The nurses and staff will also keep you informed of any issues with your loved one. I can sleep easier knowing
she is safe and that mum is being cared for with compassion and care.

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Review from Christine M (Sister of Resident) published on 27 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely helpful and caring towards residents. The food is lovely and residents are encouraged to eat and choose food that they want. All residents are treated with dignity and respect.
Any issues that I raise with staff are dealt with quickly.

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Review from Christopher John T (Son of Resident) published on 16 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to this home on closure of her council run care home, a big thing for an elderly 91 year old frail lady. Colton Lodges Care Home have made the move easy and made mum feel really welcome. She has now settled and it is good to again enjoy quality time with her.

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Review from S T (Relative of Resident) published on 1 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Buzzers not answered in time. Big shortage of staff. Medication not being given on time. Patients who can't help themselves should be washed down or showered, plus their hands should be washed before meals. Some are left in wet pads which causes bad smells of urine and the patients smelling of urine.
Some are left in their chairs just staring at the same four walls all day with no motivation. The food is really bad and not enough, so they are told there is not enough to go round, i.e. meatballs (just one per patient), ice cream etc. What about their dignity? It's so sad.

Reply from Clare Sheehan, Careline Advisor at Colton Lodges Care Home

I am sorry to hear about your experience at Colton Lodges. We have not received any complaints or concerns regarding any of these matters, please do reach out to us so that we can investigate further and understand more information regarding your concerns. I can assure you that we monitor medication, call bell response times, staffing levels and care via our daily, weekly and monthly audits and governance systems and have not found any of the issues you have raised.

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Review from P S (Wife of Resident) published on 17 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience of the care of my husband is what I wanted because the staff explained how he is. I can go home and know he is being looked after.

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Review from A C (Wife of Resident) published on 6 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased with the care my husband receives at Colton Lodges. The staff are very pleasant with residents and visitors. From my experience, when visiting, all residents are treated with dignity and respect.

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Review from E G (Friend of Resident) published on 29 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

I visit regularly at Colton Lodge and I have found it to be quite a depressing time. The residents just sit in the lounge staring at the walls, there is no or hardly any interaction between residents and staff. On visiting my friend or making requests to staff such as nail cutting, hand washing, and
cuts - their reply is yes it will get done but takes weeks for basic needs to be met. There is minimum communication between staff - no one seems to know any answers.

Reply from Clare Sheehan, Careline Advisor at Colton Lodges Care Home

Thanks for taking time to review Colton Lodges Care Home, I am sorry to hear that you do not feel the home is to your standard. I can confirm that we have 4 Activity Co-ordinators working across the home, a monthly Wellbeing planner is created with our resident's involvement into what activities they would like to participate in for the month. I can confirm colleagues use diaries and daily handover records to communicate from shift to shift, we also have House Managers in each unit to communicate with colleagues and attend a daily flash briefing. My investigation found that residents are offered daily care and this is documented on each residents Personal Hygiene Record. If you would like to discuss your concerns further please do not hesitate to contact the House Manager or Home Manager.

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Review from Gillian M (Daughter of Resident) published on 6 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the care Mum is given at Colton Lodges. The staff are always friendly and smiling, and are always happy to answer any questions. If there are any problems, they contact me immediately and contact the doctor immediately if there are any medical issues. There are lots of activities
for residents to take part in. Mum always says she enjoys the food and that it is appetising and nicely cooked.

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Review from G C (Granddaughter of Resident) published on 26 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The decision to put Gran in a care home was really difficult and took us a long time to pick the best one. We visited 4 homes in Leeds. We chose Colton Lodges after a second visit at a different time. The staff are lovely, so kind and caring. Gran is on the general nursing unit. She has a lovely room
looking out onto the garden. I live far away and find it difficult to visit but I'm always getting updates on how Gran is and how well she is looking. The family cannot fault the care she is receiving. Thank you all for making us feel at ease.

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Review from E R (Relative of Resident) published on 25 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely pleasant care home that feels like a home. Clean and pleasant smelling. The staff are so nice and caring, nothing is too much trouble.

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Review from C G (Granddaughter of Resident) published on 22 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Keep up the good work. Very nice environment, staff are good and helpful. My Nan is very happy. Very nicely decorated, homely feel in the lounge. My Nan's room is lovely. Overall lovely place, I'm very happy.

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Review from S A (Wife of Resident) published on 2 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident requiring nursing and dementia care since last December. Overall I have been very happy with everything. The care and support offered, not just to him, but to me too has been amazing. If I am there at a mealtime, I am always offered a meal too and tea or coffee is always
offered. The residents are treated with dignity and respect, (they are consulted over which clothes they want to wear that day for example and they are shown plates of each choice of main course at meal times so it is easy for them to choose what they want). Every member of staff, be they nursing, caring, catering, housekeeping, maintenance, admin, or management is very friendly and approachable and I feel it is important to them that their residents are as happy and comfortable as possible.

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Review from A B (Friend of Resident) published on 9 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I was amazed at how much furniture was thrown away during the months of decorating the home. A lot of the items were in good order and could have been passed on, given to charity, or kept in the home for continued use.
The replacement wash basins in the rooms are awful without a plug and a waste of
water after the residents wash with a running tap! The shelf in the wardrobe is too high to reach.
At the end of the corridor there was homely wallpaper of plants and books now it is just white emulsion, as clinical.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Colton Lodges Care Home

Thanks for taking the time to review Colton Lodges Care Home. I am sorry that you feel the furniture was in good order, however the furniture we previously had was old and required replacing to meet Infection Control Standards. We aim to give our residents the best possible experience hence the full home refurbishment we undertook in 2023. The home was styled by our Interior Design Team and residents were involved in the design planning via their resident meetings to ensure they had input into how their own home would look. I am sorry that the shelf is too high. However, the wardrobes were a like for like replacement in relation to the size and shape. If you would like our Maintenance Operative to lower the wardrobe shelf please contact the home directly and they will arrange this.

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Review from C R (Sister of Resident) published on 5 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's my sister's birthday and I've had a lovely time visiting her. The staff were very sweet and made a fuss over my sister, bringing her a cake and singing happy birthday.

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Current Review Score: 9.4 (9.413)

Overview of Review Score

The Review Score of 9.4 (9.413) out of 10 for Colton Lodges Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 39 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.413 for Colton Lodges Care Home is calculated as follows: ( (266 Excellents x 5) + (144 Goods x 4) + (27 Satisfactorys x 3) + (13 Poors x 2) + (8 Very Poors x 1) ) ÷ 458 Ratings = 4.413

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Colton Lodges Care Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 138 registered maximum number of service users is 27.6, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Jun 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

Meet the Team (1)

Danielle

Danielle Longthorn

Job Title: Home Manager

“For me, kind care is treating everyone with respect and dignity, while offering choice and promoting independence.”


As a Registered Nurse, Danielle has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Danielle chose to become Home Manager at Colton Lodges as she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Danielle remarked:


“Making a difference to people’s lives, it’s a pleasure to see our Resident’s living happy and fulfilled lives.”


Outside of work, Danielle is a devoted wife and mother to two boys who enjoys travelling to America, she hopes to visit all 52 states in her lifetime. In her spare time, she is a big supporter of football, rugby, American football and ice hockey.


If you would like to find out more about Colton Lodges, Danielle would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.


T 0113 264 5288
W hc-one.co.uk
E coltonlodges.manager@hc-one.co.uk

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