Colton Lodges Care Home

2 Northwood Gardens, Colton, Leeds LS15 9HH
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9.4 106 Reviews
  • Colton Lodges Care Home, Leeds
Colton Lodges Care Home, situated in the historic town of Colton, near Leeds, supports older people to lead their best lives with personalised residential, nursing and dementia care.

Colton Lodges offers a comfortable home for all residents. There are many areas for residents to relax and unwind as well as engage in hobbies and interests. The onsite café and conservatory provides residents with areas to socialise with one another and their relatives.

The catering team at Colton Lodges understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. The popular dining areas provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at Colton Lodges likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living at the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Colton Lodges, residents are supported to take an active role in the Colton community.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team offers residents and their loved ones all the support they need. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Colton Lodges.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 138 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1306
  • Self-Funded Residential Dementia Care: from £1306
  • Self-Funded Nursing Care: from £1306
  • Self-Funded Nursing Dementia Care: from £1306
  • RESPITE Self-Funded Residential Care: from £1306
  • RESPITE Self-Funded Residential Dementia Care: from £1306
  • RESPITE Self-Funded Nursing Care: from £1306
  • RESPITE Self-Funded Nursing Dementia Care: from £1306

These prices are only a guideline, please contact Colton Lodges Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Danielle Longthorn (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (138)

Colton Lodges Care Home Reviews (106)

Total of 106, showing 61-80
9.4

Colton Lodges Care Home has a Review Score of 9.4 (9.413) out of 10, based on 39 reviews in the last 2 years. Over all time Colton Lodges Care Home has 106 reviews.

Overall Experience

  • 70
  • 26
  • 6
  • 3
  • 1

Date Published

106
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39
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Review from T N (Son of Resident) published on 16 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

We all had a very nice couple of hours together in the communal area of the home to celebrate sixty years of marriage between my mother and father. Tea and cakes laid on for us made for a good little celebration.

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Review from Kevin D (Son of Resident) published on 14 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is 101-years-old, she is well looked after, all staff are angels. Management are very approachable if ever I need to speak to them. I am so happy with everything about the home.

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Review from Philip D (Son of Resident) published on 14 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit Mum twice a week and she is always found to be well looked after. Management team are very approachable and kind. Staff work hard and always provide excellent care. I would recommend Colton Lodges Care Home to anyone looking for a care home. First impressions of the home, gardens and environment
provide an excellent insight to the care given within the home.

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Review from Julie J (Daughter of Resident) published on 6 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I come most days to take my mum out, the staff are very welcoming and friendly. My mum is always happy and she is always ready on time for our visit.

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Review from Christine T (Daughter-in-law of Resident) published on 12 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law lives at Colton Lodges Care Home. On every visit she looks happy and content. The care team are great. The home has new managers and they are in on weekends, which is unheard of and they are very approachable.
My husband and I sleep better knowing she is in great care.

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Review from P H (Son-in-law of Resident) published on 12 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’m the son in law of a resident on Whitkirk House. I can’t visit often due to my work commitments but I know Dad is well cared for. We are kept up to date about Dads care each month which is reassuring. New management team in place who have the right attitude to bring changes and listen to suggestions
instead of dismissing them. The care and housekeeping team are great and look after my family when they visit. Thank you to everybody for keeping dad safe.

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Review from G S (Friend of Resident) published on 5 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I have been visiting our neighbour for two-plus years now. We really enjoy visiting. The staff are amazing, so kind and caring. We cannot fault the home in any way. Keep up the great work and keep smiling!

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Review from J B (Daughter of Resident) published on 14 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have just moved my mother for the first time since lockdown. I was very impressed with the new procedures to meet my mother. I was able to talk to her, and we could hold a conversation, which she could hear clearly. The PPE in place for us was good to allow for our safety and that of the other visitors.

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Review from Susan Y (Niece of Resident) published on 1 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

These times are unprecedented so I appreciate challenging however that applies to residents as well as staff. We recently suffered a bereavement and as my aunt was unable to leave the home to attend the service we asked if she could be allowed to watch it online. She is 91 and not used to technology
so I made this clear to the manager that she would need help. On the day in question, she was given the iPad and left on her own without a clue what to do with it. She did not see the service. This was goodbye to someone she had shared a home with for over 20 years, that moment has now passed. We went up to see her the day after to say hi through the window. We could not do so as all the gates were locked. Two had padlocks and only the groundsman have the keys we were told and don’t work weekends and the third was a combination lock and none of the members of staff on duty knew the code. God forbid had there been a fire.
Tried to ring the manager to discuss but no callback.

Reply from Diane Kerwin, Hospital Liaison Team Administrator at Colton Lodges Care Home

I would like to offer my sincere condolences on the passing of your aunt and offer my apologies at the lack of communication and assistance on such an important day. We have discussed this with the staff member who is deeply upset by her decision to not stay with your aunt. The codes for the gates are available to staff and the one that had been secured was not a fire escape. I am sorry that this caused your further distress. I hope that by speaking with me you are reassured lessons have been learned.

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Review from M S (Son of Resident) published on 18 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are caring and understanding of my mother's needs. However, I am critical of the laundry facilities, i.e items go missing or are sometimes spoilt by high wash temperatures.

Reply from Diane Kerwin, Hospital Liaison Team at Colton Lodges Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are very sorry you have experienced concerns with our laundry system. We have recently introduced a new tagging system to help prevent items from going missing. Unfortunately, the machines do wash at a high temperature for infection control. I would ask that any delicate items are given to staff to wash in a different manner to prevent these issues from occurring.

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Review from M E (Husband of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The entire staff at Colton Lodges are courteous, kind, efficient, hardworking and everyone is friendly and helpful and make it a pleasure to visit.

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Review from J A (Wife of Resident) published on 6 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in Colton Lodge and he was really well looked after and the staff were 100% caring and kind. The food was a high standard and the room was just like being at home, so nice and comfortable and it just looked like a hotel. They were always ready to answer any questions I had to ask.

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Review from M T (Son of Resident) published on 5 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Facilities are very good, the staff are great with my mother and that will be challenging at times I'm sure!
The meals are very good with lots of variety. I would recommend Colton Lodges to anyone looking for a care home.

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Review from S C (Sister of Resident) published on 9 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring, kind and helpful and the atmosphere in the care home is warm and welcoming. I have observed staff with residents and they are really friendly and kind towards those in their care. I would recommend the care home to others. Thanks to all the staff who are doing a wonderful
job.

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Review from Angela (Daughter of Resident) published on 19 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Since the home has been taken over from another owner, it is dirty and needs a re-vamp.
I'm not even sure how often my mum gets bathed as she always looks dirty with greasy hair.
Clothes are washed to death and creased which makes the resident look even worse.
They are put in the wardrobes and drawers
without any care and attention.
We also now have to label our own clothes!
Sometimes there doesn't seem to be enough staff to the ratio of residents, and depending on what time you go, residents are left on their own in the lounge, not safe when they suffer from dementia.
The home always smells of urine, which makes me wonder how often incontinent residents are changed?
Can I, however, say that I am not blaming the carers who work there as they do a great job with the limited resources they have and little wage.

Reply from Clare Sheehan, TBC at Colton Lodges Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are sorry you feel the service is not as expected and I am pleased you have agreed to meet with the Home Manager to discuss your concerns.

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Review from S B (Daughter-in-law of Resident) published on 19 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very helpful and caring, would recommend.
Rooms clean and tidy, smells pleasant.

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Review from C K (Son of Resident) published on 9 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since the change of ownership of the home, there have been many positive signs of improvement.
I am grateful to the new staff for their encouragement and support for my mum.
Thank you.

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Review from Gordon B (Husband of Resident) published on 20 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Overall I am satisfied that my wife is in a safe place and properly cared for. The staff as a general rule really do care and are excellent.
The only downside is that I believe that the fabric of the building, whilst kept clean and homely, is ready for refurbishment.

Reply from Clare Sheehan, TBC at Colton Lodges Care Home

Thank you for taking the time to review the service. We are currently looking at the requirements of the home and will be carrying out some improvement works in the near future.

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Review from J F (Daughter of Resident) published on 7 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is well looked after which gives me peace of mind when I am not with her.
The activities they do with the residents keep them alert.

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Review from E K (Daughter of Resident) published on 4 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum receives very good care. Some of the carers go the extra mile to help; this is very commendable when on occasion the unit is obviously short staffed.
The activities coordinator is very good and there is a good weekly timetable of activities. Appointments with a professional e.g dentist/continence
nurse are not always passed on and mum misses that appointment. Overall, however, Colton Lodges is a very good care home.

Reply from Clare Sheehan, Careline Advisor at Colton Lodges Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you for your kind comments regarding our staff, we are pleased you feel that Colton Lodges is a very good care home. Please be assured that our staffing levels are reviewed in line with our Residents dependencies.

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Current Review Score: 9.4 (9.413)

Overview of Review Score

The Review Score of 9.4 (9.413) out of 10 for Colton Lodges Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 39 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.413 for Colton Lodges Care Home is calculated as follows: ( (266 Excellents x 5) + (144 Goods x 4) + (27 Satisfactorys x 3) + (13 Poors x 2) + (8 Very Poors x 1) ) ÷ 458 Ratings = 4.413

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Colton Lodges Care Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 138 registered maximum number of service users is 27.6, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Jun 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

Meet the Team (1)

Danielle

Danielle Longthorn

Job Title: Home Manager

“For me, kind care is treating everyone with respect and dignity, while offering choice and promoting independence.”


As a Registered Nurse, Danielle has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Danielle chose to become Home Manager at Colton Lodges as she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Danielle remarked:


“Making a difference to people’s lives, it’s a pleasure to see our Resident’s living happy and fulfilled lives.”


Outside of work, Danielle is a devoted wife and mother to two boys who enjoys travelling to America, she hopes to visit all 52 states in her lifetime. In her spare time, she is a big supporter of football, rugby, American football and ice hockey.


If you would like to find out more about Colton Lodges, Danielle would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.


T 0113 264 5288
W hc-one.co.uk
E coltonlodges.manager@hc-one.co.uk

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