Colton Lodges Care Home

2 Northwood Gardens, Colton, Leeds LS15 9HH
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9.4 106 Reviews
  • Colton Lodges Care Home, Leeds
Colton Lodges Care Home, situated in the historic town of Colton, near Leeds, supports older people to lead their best lives with personalised residential, nursing and dementia care.

Colton Lodges offers a comfortable home for all residents. There are many areas for residents to relax and unwind as well as engage in hobbies and interests. The onsite café and conservatory provides residents with areas to socialise with one another and their relatives.

The catering team at Colton Lodges understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. The popular dining areas provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at Colton Lodges likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living at the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Colton Lodges, residents are supported to take an active role in the Colton community.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team offers residents and their loved ones all the support they need. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Colton Lodges.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 138 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1306
  • Self-Funded Residential Dementia Care: from £1306
  • Self-Funded Nursing Care: from £1306
  • Self-Funded Nursing Dementia Care: from £1306
  • RESPITE Self-Funded Residential Care: from £1306
  • RESPITE Self-Funded Residential Dementia Care: from £1306
  • RESPITE Self-Funded Nursing Care: from £1306
  • RESPITE Self-Funded Nursing Dementia Care: from £1306

These prices are only a guideline, please contact Colton Lodges Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Danielle Longthorn (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (138)

Colton Lodges Care Home Reviews (106)

Total of 106, showing 81-100
9.4

Colton Lodges Care Home has a Review Score of 9.4 (9.413) out of 10, based on 39 reviews in the last 2 years. Over all time Colton Lodges Care Home has 106 reviews.

Overall Experience

  • 70
  • 26
  • 6
  • 3
  • 1

Date Published

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Review from Susan H (Relative of Resident) published on 29 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Colton since January/February 2018 and my father since January/February 2019. They have both always received an excellent standard of care. All the staff are a credit to the care profession. They treat the residents like members of the family and are always willing to put themselves
out and go the extra mile. They are not just doing their hours and filling in time. They truly care about the service they give.

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Review from Martin J (Son of Resident) published on 18 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Colton Lodges Care Home for a couple of years. He recently passed away at the care home. He suffered from Alzheimer's dementia. During his time in the home, his care has been very good both personal and medical. He was always clean and tidy, he would eat good portions. The staff
were friendly and understood my dad's needs. He was treated with dignity and in his last days was made very comfortable.

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Review from S W (Daughter of Resident) published on 1 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff and a homely atmosphere are key to a good care home which is what my mum gets at the home.

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Review from Denise B (Daughter of Resident) published on 23 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Dad came to live at Colton in August this year. The facilities that he has needed to access have been excellent. The staff go above and beyond not only for my Dad but all my family. I can not thank the staff enough. They are committed to the needs of all the residents, and they know them so well.
They do an amazing job. Thank you so much Colton.

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Review from Lilian G (Resident) published on 26 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I received good care when I was unwell during the night. There is a shortage of staff and they are underpaid.

Reply from Clare Sheehan, Careline Advisor at Colton Lodges Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are pleased to hear that you were well cared for, as we would expect. We would like to reassure you that staffing levels are regularly reviewed; our Area Director will visit the home to carry out a review of staffing to ensure that the needs of our Residents are being met.

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Review from Mary R (Sister of Resident) published on 25 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursing staff work very hard, often short staffed e.g. carers. The cleaner staff work very hard. The laundry staff also work hard and are very helpful girls. The admin ladies are so very helpful ladies, will always help me out when I have needed it. In fact form the gardener, maintenance man. They
are a good crowd. Whitkirk House is well run. The nursing manager is very good. She has her eye on everything. In fact, all the nurses, they all do their job 100%. Well done to everyone, they all have a hard job to do.

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Review from Sheila M (Wife of Resident) published on 18 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In the four weeks, my husband has been here, he has settled very well. Nothing is too much trouble for all the staff who care for him. All areas are clean and comfortable for residents and relatives are treated very well whatever time of day. My husband knows he is very fortunate to be cared for in
such a good home. I am so grateful we got a place in this home.

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Review from Caroline P (Sister of Resident) published on 20 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After looking at numerous care homes Colton Lodges took in my brother and it was the happiest he had been in such a long time. The care that was provided to him was wonderful, they were kind and caring all the time.
He also liked them and as a family, we were totally thrilled. I would recommend Colton
Lodges to everyone.

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Review from Rita I (Daughter of Resident) published on 9 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I can give full marks to staff who work very hard even though there aren't enough of them. The care staff are wonderful but it's very hard when some residents need two people to help them. The rooms could do with updating and hearing residents and families. The food isn't so good. They don't need big
pieces of chicken or a chop on a plate all it takes is to cut them into a couple of pieces so they can manage to eat it. Rooms are clean and the staff do their best to keep people happy.

Reply from Clare Sheehan, Careline Advisor at Colton Lodges Care Home

Thank you for your review; we value all feedback as this helps us to improve our service where required. We are constantly reviewing staffing in the home to ensure staff numbers are in line with resident dependencies. Rooms are redecorated as required and food service is a big part of our day. We are looking at changing our menus and will be meeting with residents to discuss this.

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Review from Jack L (Husband of Resident) published on 5 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are top notch and in my view, this is the most important thing.

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Review from L T (Friend of Resident) published on 26 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nurses, staff all extremely helpful and caring. Residents are cared for and helped first class, plenty of activities for residents and visitors. Office staff willing to help and advise if you have any issues. Excellent.

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Review from Olwen B (Daughter of Resident) published on 26 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always professional and polite. They are always willing to help. My mother feels at home and cared for. A lovely environment and family atmosphere.

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Review from Raymond A (Son of Resident) published on 16 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During our mother's stay in the nursing unit, she received first class care. Professional, respectful, sensitive, caring and friendly, are all descriptive of the level of care she received. We never had any worries about her well-being during her time there.

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Review from S S (Son of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My family and especially my father, find Colton Lodges to be extremely comfortable, friendly staff and always welcoming.

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Review from H B (Brother of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been a resident for 5 and a half years.
At all times with the odd exception, her needs have been dealt with. Concerns have been there, I have had a sympathetic response and management have endeavoured to correct them.
All in all, I have found things generally satisfactory.

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Review from Phil B (Son of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and carers are exceptionally dedicated people who have consistently helped and cared for my mum. The facility is well kept, clean, bright and airy, and being all single storey, all residents can see outside with grassed areas, trees and gardens all around. Meals are basic but appetizing with
ample portions and choices of menu items offered, which I know is not always the case in other homes. In summary, I am glad we found Colton Lodges to look after Mum.

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Review from C C (Daughter of Resident) published on 8 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the nurses and carers highly enough for the wonderful care my mother received in Whitkirk House at Colton Lodges. She was always shown great respect, kindness and affection and I felt she was safe and among friends. The staff also showed great kindness to me, particularly during my mother's
final days and it was a comfort to feel how loved she was. Thank you so much!

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Review from Susan W (Daughter of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Like the feeling of being part of a big family, but with privacy when needed.

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Review from K H (Son of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff very friendly and polite but overstretched. Not enough carers for the volume of residents.
Good variation of meals/food but hot meals sometimes barely warm.
Generally room clean and tidy but there have been occasions where I've had to pick things up, tissues etc.
Residents room looking tired,
a fresh coat of paint needed.

Reply from Clare Sheehan, Care Advisor at Colton Lodges Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. We are currently reviewing our home’s decoration requirements as the comfort of our residents is always a priority. We are sorry that the food is not always been as warm as it should be, this will be addressed with the home’s catering team. Thank you for your kind comments on our staff team who work hard to deliver a high standard of care. Please be reassured that our staffing levels are flexed according to resident needs which are regularly assessed to ensure staffing numbers are accurate.

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Review from Norman W (Brother of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very well cared for and cleanliness excellent.
Food very good.
Staff always pleasant and helpful.

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Current Review Score: 9.4 (9.413)

Overview of Review Score

The Review Score of 9.4 (9.413) out of 10 for Colton Lodges Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 39 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.413 for Colton Lodges Care Home is calculated as follows: ( (266 Excellents x 5) + (144 Goods x 4) + (27 Satisfactorys x 3) + (13 Poors x 2) + (8 Very Poors x 1) ) ÷ 458 Ratings = 4.413

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Colton Lodges Care Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 138 registered maximum number of service users is 27.6, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Jun 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

Meet the Team (1)

Danielle

Danielle Longthorn

Job Title: Home Manager

“For me, kind care is treating everyone with respect and dignity, while offering choice and promoting independence.”


As a Registered Nurse, Danielle has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Danielle chose to become Home Manager at Colton Lodges as she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Danielle remarked:


“Making a difference to people’s lives, it’s a pleasure to see our Resident’s living happy and fulfilled lives.”


Outside of work, Danielle is a devoted wife and mother to two boys who enjoys travelling to America, she hopes to visit all 52 states in her lifetime. In her spare time, she is a big supporter of football, rugby, American football and ice hockey.


If you would like to find out more about Colton Lodges, Danielle would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.


T 0113 264 5288
W hc-one.co.uk
E coltonlodges.manager@hc-one.co.uk

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