Gledhow

145/147 Brakenwood Drive, Gledhow, Leeds LS8 1SF
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9.8 110 Reviews
  • Gledhow, Leeds
Gledhow provides nursing, dementia, palliative and short-stay care for up to 51 residents in a purpose-built home tucked away in a leafy suburb of Leeds.

Set at the end of a quiet driveway, the home offers a calm and connected setting just 10 minutes from Leeds city centre. Residents benefit from nearby green spaces like Roundhay Park and local amenities on the nearby high street. A bus stop at the bottom of the drive makes visiting simple.

All bedrooms are en-suite and can be personalised with familiar touches. The home includes a sensory room, garden room, salon, and a dedicated pub-style lounge known as The Gledhow Arms. There’s also a dementia café and a strong pastoral presence through the home’s full-time chaplain.

Meals are freshly cooked by a team of three experienced chefs, with input from residents. Popular options include Friday fish and chips, seafood specials, and themed menus. Afternoon teas, birthday cakes, and pub lunches make mealtimes social and memorable.

Daily life includes “Move to Music,” flower arranging, Reading Club, Joyful Noise singalongs, and animal therapy visits. Trips, intergenerational events with local schools, and volunteer-run projects bring colour and community throughout the year.

At Gledhow, care isn’t just about support, it’s about creating a community where residents thrive. Whether you’re searching for yourself or a loved one, for nursing, dementia, palliative or short-stay care, the team at Gledhow are here to help.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: £1541 – £1714
  • Self-Funded Nursing Care: £1634 – £1832
  • Self-Funded Nursing Dementia Care: £1716 – £1934

These prices are only a guideline, please contact Gledhow to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Rita Kaur (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (51)

Gledhow Reviews (110)

9.8

Gledhow has a Review Score of 9.8 (9.820) out of 10, based on 35 reviews in the last 2 years.
Over all time Gledhow has 110 reviews.

Overall Experience
  • 89
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Date Published
  • 110
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Reviewer Connection to Gledhow
  • 33
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  • 11
  • 5
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Total of 110, showing 41-60
Review from D H (Brother of Resident) published on 2 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother was admitted to the care home from the hospital. On arrival, the care staff were very reassuring and made him feel very comfortable. The care staff listened to his concerns and wishes and dealt with them in an appropriate manner. My brother's main concern was to be transferred to a hospice
which the staff were able to fulfil.
Reply from Rita Kaur, Home Manager at Gledhow

Thank you for your lovely words, this means a lot to my team as they genuinely care and work towards high standards of care. We will continue to serve from the heart.

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Review from J C (Daughter of Resident) published on 27 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care that Mum is receiving at Gledhow Care Home is outstanding, all the staff are caring, kind and patient. It is so reassuring to us that Mum is safe and well cared for, we couldn’t have wished for a better home for her. We really do appreciate all the hard work that the staff do and not only care
for mum but care for us too.
Reply from Rita Kaur, Home Manager at Gledhow

We appreciate your positive feedback; we will continue to deliver MHA values and quality care from the heart.

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Review from Craig Gg (Son of Resident) published on 29 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant home.
Caring staff.
Very clean and secure.
A nice place for my mother to be.
Reply from Rita Kaur, Home Manager at Gledhow

We appreciate your kind words which I will share with my team. We aim to deliver good care to all of our residents at Gledhow and will continue to serve from the heart.

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Review from L A (Daughter of Resident) published on 29 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with Gledhow, where my mother went from the hospital for end of life care. All the nursing staff and management were exemplary, nothing was too much trouble. The home was like staying in a hotel, I've stayed in hotels that were not the standards of the home.
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Review from Andy F (Son of Resident) published on 31 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother arrived on a fast track from the hospital. When I first visited, the room had already been made homely and welcoming with pictures on the wall and flowers in vases. The staff are very friendly and welcoming and frequently check on her when I have been there. The staff are proactive in seeking
my views (for example when a room move was needed) and good at communicating electronically with updates regarding Covid, visiting etc. She was hardly taking anything by mouth when she arrived but with their care, she is now taking more and is now no longer actively end of life. Although bedbound she has had her hair done, nails cut and even painted. Definitely would recommend the home.
Reply from Rita Kaur, Home Manager at Gledhow

Thank you for the kind words, it means a lot to my team that goes the extra mile, we will strive to continue with the high-quality care and will continue to serve from the heart.

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Review from Dorothy C (Wife of Resident) published on 1 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been extremely happy with the care my husband is receiving at Gledhow Care Home.
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Review from N B (Husband of Resident) published on 24 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has now been in Gledhow care home as a resident for the last four months. The dedication and care given to her have been excellent. The staff are most caring and continue to look after all her needs. I cannot thank them enough for all they are doing for her.
Reply from Rita Kaur, Home Manager at Gledhow

We at Gledhow appreciate all of the positive feedback, we will continue to serve from the heart.

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Review from John C (Brother of Resident) published on 22 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister is in Gledhow as she has a terminal brain tumour. The home is clean and she feels settled and well looked after, to the extent that at present she doesn't want to come home. She eats well, her personal hygiene and medical needs are all well met. My sister can get her hair done and go upstairs
for her main meal. Administration about visits, discussions about medical needs etc could be a bit better.
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Review from L L (Daughter of Resident) published on 28 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was thrown into the world of nursing care completely unexpectedly in May and I will be honest it terrified me as I had looked after my mum for years and thinking someone else would now do this on a full-time basis as my mum is completely bedridden and unable to do anything other than hold a sippy
cup. But I needn't have worried as the care she receives at Gledhow is second to none and I have not met anyone at the home that does not show compassion or empathy to mine and my mum's situation. And even when my mum was transferred from the hospital to the home and had to be in isolation for two weeks they called and updated me and if I called them I never felt like I was inconveniencing them. It is now September and I have held off putting a review as I am not a person to do these without having experience but I have now had 4 months and other than the Manager leaving there have been no hick-ups. This was sad, on a personal note, but it did not interfere with my mum's care.
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Review from A M (Son of Resident) published on 18 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is receiving exemplary care from the lovely staff at Gledhow. The last year has been difficult for all concerned, but we have never doubted that my mother was being well looked after. Visits have started again, and we feel welcomed and part of the Gledhow family. Thank you.
Reply from Bev Oliver, Care Home Manager at Gledhow

Thank you for your positive review. We are so glad that you feel part of the Gledhow family. It has been a very challenging year, reviews like yours make it all worthwhile.
We look forward to seeing you soon.

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Review from Mike P (Son of Resident) published on 18 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was terminally ill and stayed at Gledhow between March and May 2021. The standard of care and kindness was outstanding and made my mother's last few weeks extremely pleasant under her very challenging circumstances. I would recommend the care home to anyone and cannot speak highly enough of
the manager and staff members.
Reply from Bev Oliver, Care Home Manager at Gledhow

Thank you for your lovely review, your mum was a lovely lady and a pleasure to care for.

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Review from Estelle B (Daughter of Resident) published on 16 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager and staff at Gledhow continue to do a brilliant job looking after Mum. She is not just cared for, she is cared about and loved. They have also supported us as a family, especially during this past year which has been so tough for everyone. Very many thanks.
Reply from Bev Oliver, Care Home Manager at Gledhow

Thank you for your lovely review. It is a pleasure to care for your mum.

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Review from D B (Son of Resident) published on 18 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I called Gledhow Care Home as we were looking to place my mother in a care home, following a lengthy period of being in hospital and a rehabilitation hub, and series of Covid pandemic isolation periods. The care home manager and all the staff were and continue to be extraordinary in the level of care
and support and treatment of my mother, who settled into the care home life very well at 94 years of age. A massive thank you to the team.
Reply from Bev Oliver, Care Home Manager at Gledhow

Thank you very much for your review. It is a pleasure caring for your mum. We are pleased that you are happy with the care that she is receiving. Best wishes and kind regards.

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Review from V F (Friend of Resident) published on 17 February 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend was a resident for about two years. She was happy, comfortable and well looked after. Lately she was hospitalized because of Covid19. Whe it became obvious she was not going to recover, the home welcomed her back with open arms. As she neared the end a member of staff sat with her till she
died. This was wonderful. The staff have been very caring all through the two years.
Reply from Paulina Mazurek, Administration Manager at Gledhow

Hello, thank you for your lovely comments. Best regards, Paulina.

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Review from Stanley P (Power of Attorney of Resident) published on 5 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was extremely impressed with the care and compassion with which she was treated throughout her stay but particularly so in the last weeks of her life. Communication was excellent. The nursing staff and the carers attended to her needs with great sensitivity and the administration staff were extremely
helpful when it came to dealing with financial and other matters. She was a very popular resident and the staff were very close to her.
Reply from Paulina Mazurek, Administration Manager at Gledhow

Thank you for your kind words. It was an absolute pleasure to be able to care for her. The entire home misses her greatly and she will never be forgotten at Gledhow.

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Review from Elizabeth P (Friend of Resident) published on 29 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have visited a 96-year-old friend on a regular basis over the last 18 months.
She has received excellent care from all the staff especially in her last illness. Staff have always been polite, cheerful and helpful even under very difficult circumstances with Covid. She had a very pleasant room and
enjoyed the meals and any entertainment that was possible.
Reply from Paulina Mazurek, Administration Manager at Gledhow

Thank you for your review. It was a pleasure to care for her especially during her last days. We are absolutely grateful for being able to meet such a wonderful woman. She will be missed a lot at Gledhow. Please remember, we are always here for you. I'll pass your feedback to our staff. Kind regards.

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Review from Cathryn S (Daughter of Resident) published on 2 September 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
During the current COVID-19 pandemic the home have worked amazingly hard to keep the residents safe from the virus and to their credit the home has remained COVID free. They locked the home down early to visitors but through the use of Skype or other methods have enabled contact with relatives to continue.
The carers are kind, friendly and always willing to go the extra mile for the residents. A new manager is now in place after a period of caretaker management over the last few months, which will hopefully continue to provide support and leadership to the home.
Reply from Paulina Mazurek, Administration Manager at Gledhow

Thank you very much. Our staff will be happy to hear your opinion. I will pass it on to them. Kind Regards, Paulina.

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Review from Helen L (Granddaughter of Resident) published on 2 September 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
As the staffing retainment difficulties seem to be not as prominent, there are more permanent, stable staff who make a real difference to my dad's life and care. They know him (and us!) well and do their best to look after us all.
The staff have arranged contact to be maintained in these strange times
by phone, video call or outside visits, socially distanced of course.
In the absence of a hairdresser, one of the carers has brought in the clippers so my dad looks less than a mad professor/Father Christmas /Ken Dodd! The carers have gone out of their way most days to help us keep in touch.
The manager is extremely approachable and supportive in providing the best care. Any questions or concerns have been dealt with quickly.
Reply from Paulina Mazurek, Administration Manager at Gledhow

Thank you for your kind words.
We aim to do all we can especially now to provide the highest level of care and we will continue to do so.


Kind Regards,
Paulina

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Review from Diane P (Stepdaughter of Resident) published on 20 August 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
During the present crisis we have been very confident that our relative has been well looked after. Although we haven’t been able to visit, we have spoken via whatsapp video calls and have seen that she is happy and cared for. We have been impressed with the way the staff have coped in this very difficult
time - keeping the members entertained as well as secure from infection.
Reply from Sue Garvey, Home Manager at Gledhow

Thank you so much for your positive comments. The staff will be happy to receive this I’m sure. The staff are working hard to ensure the resident's care doesn’t suffer as a result of Covid and getting regular video calls all goes towards that process.

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Review from T T (Regular Volunteer) published on 29 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This care home is very homely, and all the staff are attentive, they help all the residents and make the part of decision making or events. For example, they have the choice of food they would like or drink. Also, the staff do daily activities which allow all the residents to participate.
Reply from Paulina Mazurek, Administration Manager at Gledhow

Hello,
We hope you're well.
Thank you very much for your kind words.
Kind Regards.

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Current Review Score: 9.8 (9.820)

Overview of Review Score

The Review Score of 9.8 (9.820) out of 10 for Gledhow is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.820 for Gledhow is calculated as follows: ( (334 Excellents x 5) + (62 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 400 Ratings = 4.82
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Gledhow is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 35 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Jul 2021

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

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Rita Kaur

Job Title: Home Manager Joined: 2025

Rita Kaur is the registered home manager at MHA Gledhow

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