Gledhow

Thank you so much Claire for your wonderful feedback. I can honestly say your neighbour is a pleasure to have in the home and we call him our Gledhow John Travolta. We find it a pleasure to care for him and to get to know his family and friends. You are welcome anytime and tea and cake will always be available.

Thank you for the lovely feedback you have offered for your experience at Gledhow. We are humbled your family have chosen Gledhow to support your Grandfather and it has been a pleasure to get to know you all as a family. We will look forward to embracing further time with you all and continuing your positive experiences going forwards.

Thank you Karen for your wonderful feedback. It was a pleasure meeting you whilst you are searching a home for your Mum. I hope the information shared, and the time spent that night, will assist you and whichever environment you choose. I wish you all the best and will always be available if you need further support or information.

Thank you Amanda for your wonderful feedback, it is very much appreciated. Everyone in our care has their own unique needs and the pleasure we have as a team to promote person-centred care for both the person and their family is a wonderful feeling.
We are so thankful for your daily visits and your support and understanding to the team is very much appreciated and we are genuinely pleased to be part of your extended family.

Thank you for the wonderful feedback you have taken the time to do in such a sad time for you and your family.
It was a genuine pleasure meeting you all and being part of your family for those final days.
We wish you all the best for the future.

Thank you Lynn for the fantastic feedback you have spent the time offering, especially at a time of such personal loss. It is always a pleasure to support in all ways inclusive of assisting to make a room personalised and homely. It was a pleasure meeting you all and we all wish you all the best for the future.

Thank you E for this wonderful feedback. I recall the day you all visited and the home was alive with laughter. I am so pleased you have seen an improvement in your friend whilst staying at Gledhow and I can confirm she has settled well and quickly become part of the family. Your visit absolutely made our day and we would welcome you to visit anytime.

Thank you A for this wonderful feedback. I am genuinely happy that you have felt your friend has improved in her well being since coming to Gledhow. Thank you and we will look forward to your next visit.

Thank you Bill for your wonderful feedback it is always a pleasure looking after your Wife and we thoroughly enjoy your nearly daily visits.
I have been the Manager at Gledhow for nearly 3 years and I have grown to really embrace our talks and your reminiscence of the life you and your wife share.
It was a pleasure celebrating your recent special anniversary and arranging a more recent surprise birthday cake for you although my singing was off key.
I will reaffirm though I still to this day have not tried Haggis…. but I may
All the best and we will embrace some more happy memories together with the team.

Thank you Mr M for the lovely feedback you have given Gledhow. I can confirm as we approach each day you can always embrace and enhance everything you do which is why it is an exciting environment to work as everyday is unique.
I appreciate your guidance on the induction information for new residents which we had already touched upon in our recent resident and relative meeting before Christmas and with this in mind we have already attached the file holder on the back of each door of each room. This is where we will ensure additional supportive information will be available and added to as we identify other areas that may be useful to anyone who chooses to stay at Gledhow.
Thank you again and we enjoy more time as we get to spend more time with your mum and wonderful family.

Thank you so much for your very kind feedback Margaret. I appreciate you haven’t been in the Home long but you have settled in so quickly and we so enjoyed our Chinese takeaway night together.
We do try and ensure all our rooms are available are comfortable and the availability to be personalised as it is important to be comfortable.
We really enjoy your company and sense of humour and we will look forward to some more wonderful memories together.

Thank you so much for your wonderful feedback Philip. I am so pleased you feel the care is of such a good level that your Mother has decided to stay permanently and be part of our family at Gledhow.
It is always a pleasure to embrace new people joining Gledhow as we always enjoy a content atmosphere full of happiness. We will enjoy a new year as part of your extended family.

Thank you so much Beryl for your kind words surrounding the care your Aunt receives at Gledhow. At Gledhow we pride ourselves in ensuring the atmosphere and the family feel is always present as we are fully aware that we are privileged to work within someone else’s home and are respectful of that at all times.
Your Aunt is a pleasure to care for and brightens our home everyday.

Thank you so much Mr B for your very much appreciated positive feedback surrounding the care your Mother received at Gledhow Care Home.
Every person that enters Gledhow, whether it be a visitor or someone coming to live with us, are embraced and become an extension of our family.
Your Mother will be missed as well as the regular visits from all of your family. All the best and we hope you all have a fantastic Christmas.