Gledhow

145/147 Brakenwood Drive, Gledhow, Leeds LS8 1SF
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9.9 116 Reviews
  • Gledhow, Leeds
Gledhow provides nursing, dementia, palliative and short-stay care for up to 51 residents in a purpose-built home tucked away in a leafy suburb of Leeds.

Set at the end of a quiet driveway, the home offers a calm and connected setting just 10 minutes from Leeds city centre. Residents benefit from nearby green spaces like Roundhay Park and local amenities on the nearby high street. A bus stop at the bottom of the drive makes visiting simple.

All bedrooms are en-suite and can be personalised with familiar touches. The home includes a sensory room, garden room, salon, and a dedicated pub-style lounge known as The Gledhow Arms. There’s also a dementia café and a strong pastoral presence through the home’s full-time chaplain.

Meals are freshly cooked by a team of three experienced chefs, with input from residents. Popular options include Friday fish and chips, seafood specials, and themed menus. Afternoon teas, birthday cakes, and pub lunches make mealtimes social and memorable.

Daily life includes “Move to Music,” flower arranging, Reading Club, Joyful Noise singalongs, and animal therapy visits. Trips, intergenerational events with local schools, and volunteer-run projects bring colour and community throughout the year.

At Gledhow, care isn’t just about support, it’s about creating a community where residents thrive. Whether you’re searching for yourself or a loved one, for nursing, dementia, palliative or short-stay care, the team at Gledhow are here to help.
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Care Provided by Gledhow

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: £1541 – £1714
  • Self-Funded Nursing Care: £1634 – £1832
  • Self-Funded Nursing Dementia Care: £1716 – £1934

These prices are only a guideline, please contact Gledhow to find out the exact price for your requirements.

Contact Gledhow to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Gledhow to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • MHA
  • Voluntary / Not for Profit Owned

Person in Charge

  • Rita Kaur (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (51)

Gledhow Reviews (116)

9.9

Gledhow has a Review Score of 9.9 (9.860) out of 10, based on 36 reviews in the last 2 years.
Over all time Gledhow has 116 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Gledhow
  • 35
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  • 5
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Total of 116, showing 61-80
Review from Stanley P (Power of Attorney of Resident) published on 5 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was extremely impressed with the care and compassion with which she was treated throughout her stay but particularly so in the last weeks of her life. Communication was excellent. The nursing staff and the carers attended to her needs with great sensitivity and the administration staff were extremely
helpful when it came to dealing with financial and other matters. She was a very popular resident and the staff were very close to her.
Reply from Paulina Mazurek, Administration Manager at GledhowThank you for your kind words. It was an absolute pleasure to be able to care for her. The entire home misses her greatly and she will never be forgotten at Gledhow.
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Review from Elizabeth P (Friend of Resident) published on 29 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have visited a 96-year-old friend on a regular basis over the last 18 months.
She has received excellent care from all the staff especially in her last illness. Staff have always been polite, cheerful and helpful even under very difficult circumstances with Covid. She had a very pleasant room and
enjoyed the meals and any entertainment that was possible.
Reply from Paulina Mazurek, Administration Manager at GledhowThank you for your review. It was a pleasure to care for her especially during her last days. We are absolutely grateful for being able to meet such a wonderful woman. She will be missed a lot at Gledhow. Please remember, we are always here for you. I'll pass your feedback to our staff. Kind regards.
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Review from Cathryn S (Daughter of Resident) published on 2 September 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
During the current COVID-19 pandemic the home have worked amazingly hard to keep the residents safe from the virus and to their credit the home has remained COVID free. They locked the home down early to visitors but through the use of Skype or other methods have enabled contact with relatives to continue.
The carers are kind, friendly and always willing to go the extra mile for the residents. A new manager is now in place after a period of caretaker management over the last few months, which will hopefully continue to provide support and leadership to the home.
Reply from Paulina Mazurek, Administration Manager at GledhowThank you very much. Our staff will be happy to hear your opinion. I will pass it on to them. Kind Regards, Paulina.
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Review from Helen L (Granddaughter of Resident) published on 2 September 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
As the staffing retainment difficulties seem to be not as prominent, there are more permanent, stable staff who make a real difference to my dad's life and care. They know him (and us!) well and do their best to look after us all.
The staff have arranged contact to be maintained in these strange times
by phone, video call or outside visits, socially distanced of course.
In the absence of a hairdresser, one of the carers has brought in the clippers so my dad looks less than a mad professor/Father Christmas /Ken Dodd! The carers have gone out of their way most days to help us keep in touch.
The manager is extremely approachable and supportive in providing the best care. Any questions or concerns have been dealt with quickly.
Reply from Paulina Mazurek, Administration Manager at GledhowThank you for your kind words.
We aim to do all we can especially now to provide the highest level of care and we will continue to do so.

Kind Regards,
Paulina
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Review from Diane P (Stepdaughter of Resident) published on 20 August 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
During the present crisis we have been very confident that our relative has been well looked after. Although we haven’t been able to visit, we have spoken via whatsapp video calls and have seen that she is happy and cared for. We have been impressed with the way the staff have coped in this very difficult
time - keeping the members entertained as well as secure from infection.
Reply from Sue Garvey, Home Manager at GledhowThank you so much for your positive comments. The staff will be happy to receive this I’m sure. The staff are working hard to ensure the resident's care doesn’t suffer as a result of Covid and getting regular video calls all goes towards that process.
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Review from T T (Regular Volunteer) published on 29 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This care home is very homely, and all the staff are attentive, they help all the residents and make the part of decision making or events. For example, they have the choice of food they would like or drink. Also, the staff do daily activities which allow all the residents to participate.
Reply from Paulina Mazurek, Administration Manager at GledhowHello,
We hope you're well.
Thank you very much for your kind words.
Kind Regards.
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Review from R A H (Son of Resident) published on 8 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home was my family’s original choice in early 2019, but because no new clients were being admitted, she went from hospital to another nursing home.
My mother was moved to Gledhow (where places were now available) in early 2020, after recovering from further illness in hospital.
Although only at
Gledhow for a few weeks before passing away from a long-term illness, she received excellent care and food from a dedicated team who made sure that although confined to her room, she never felt alone.
My family can not thank all the staff and Chaplain enough for making her last few weeks as pain-free and bearable as possible.
Reply from Paulina Mazurek, Administration Manager at GledhowThank you very much for your lovely words. It was absolutely our pleasure to care for your mother within our Gledhow family. I'll pass your comment to the staff.
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Review from G L (Friend of Resident) published on 16 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are always very friendly and acknowledge when we arrive. There are a number of different activities provided and these appear to be appreciated by the residents. The meals are varied, are good quality and certainly appreciated by the person whom my wife and I visit. Overall the care home has
a good ambience and the residents appear to be relaxed and contented.
Reply from Paulina Mazurek, Administration Manager at GledhowThank you very much for taking the time to review our home.
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Review from Sue C (Regular Volunteer) published on 27 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Set in beautiful woodland grounds, as a frequent visitor I'm always impressed by the welcome smiling faces of the staff. A spacious lounge where residents enjoy a wide variety of daily activities. All rooms en-suite - visiting residents for a one to one, an opportunity for folk to talk, reminisce as
I listen. Snacks always to hand and tea/coffee etc.
Reply from Paulina Mazurek, Administration Manager at GledhowHello,
Thank you for your review, we appreciate your feedback.
We are pleased to hear about your positive experience and appreciate your comments about our home.
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Review from V G (Wife of Resident) published on 14 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care assistants are kind, caring and competent. Nurses are knowledgeable, caring and competent. All staff keep up to date with care plans and treat residents with respect.
Perhaps residents (some) need more encouragement to get up and take part in activities.
There are various activities to engage
with. In good weather, I would like to see residents taken out for a breath of fresh air. Wi-fi needs attention - it is always cutting out!
Reply from Darren Mann-Saunders, Home Manager at GledhowThank you for your feedback; it is greatly appreciated and a way of looking at where we need to improve. I will feed your comments back to the team. We have a project to upgrade all of our Wi-Fi.
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Review from Nigel L (Son of Resident) published on 11 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother suffers from cardiovascular dementia and she has been in Gledhow Care Home for approximately three years. The care she has received has been excellent, providing my mum with dignity and love. Although my mum has no mobility, she is lifted (by hoist) in and out of bed each day.
There is regular
entertainment in the residents' lounge. The administration manager is always very efficient and helpful.
Equally, all the care staff have been excellent.
Reply from Paulina Mazurek, Administration Manager at GledhowHello, thank you very much for your kind feedback. We will ensure that your comments are fed back to the care team. Your mum is very much an integral part of the home and is a pleasure to know. Kind regards.
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Review from Lesley W (Daughter of Resident) published on 11 December 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum was happily resident at Gledhow for three years. Her slow decline from Parkinson's was managed well and she was loved by the staff. Her last months of life were comfortable- she felt safe and well supported by the very caring staff. Her final decline close to her 92nd birthday was a model of
good end of life care. The staff looked after her so skilfully and tenderly, following the wishes she had expressed in her End of Life plan. The family were also treated with tenderness and sensitivity. I can't thank you enough for Mum's 'good death' and the support I personally received. In the end, there was nothing left in her room but breath and love.
Reply from Paulina Mazurek, Administration Manager at GledhowThank you for your kind words.
Please remember our door is always open if you ever need a coffee.
Take care of yourself.
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Review from K H (Friend of Resident) published on 10 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely warm and friendly staff. It’s clean and roomy and always nice and warm. I’m always made to feel welcome and offered my lunch. The food is home cooked and is outstanding. Nothing is too much trouble. Very caring and thoughtful manager and this resonates throughout the home.
Reply from Diana Williams, Home Manager at GledhowThank you for your kind words, all my staff work hard, and our residents are at the epicentre of what we do.
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Review from Melanie P (Niece of Resident) published on 6 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt is currently a resident at Gledhow Care Home. I live quite a distance away from this home and recently arrived for a visit unannounced around tea-time but we were welcomed from the first moment we walked through the door, we were offered refreshments and it felt like nothing was too much trouble.


The

staff are dedicated, committed, caring and from observing the surrounding everyone has this same loving treatment. My Aunt is treated with kindness, respect and dignity.


The home is filled with laughter, good spirits and there is positivity everywhere. I would personally like to thank all of the staff for caring as much as they do and I feel after speaking to some of the carers all of the residents are treated as part of a big family.

Reply from Diana Williams, Home Manager at GledhowThank you for your kind words; all our team work hard to make everyone feel welcome, and whilst your family member is in our care you too are part of the Gledhow family.
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Review from Fred B (Husband of Resident) published on 15 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During her stay in the home, my wife was treated with dignity by a caring staff. Not only were her needs catered for, but mine was too. Nothing was too much trouble for either of us. I was welcome to visit at any time and welcomed with a hot drink on arrival. On occasions when I was unexpectedly unable
to visit, I had either a phone call or a visit by a member of staff to check on my welfare. This continued up to her death on 4/1/18, when concern for my welfare was paramount.
Reply from Jan Vaughan, Home Manager at GledhowWe would like to thank Mr Bottomley for his kind review and despite his wife no longer being with us, there will always be a warm welcome for Fred by the staff team at Gledhow.
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Review from Sharon H (Friend of Resident) published on 23 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Helpful, knowledgeable, friendly and professional. The manager and her team have been a fantastic support. The clean, caring and respectful environment made us feel our loved ones can only be safe and happy staying at Gledhow.
Reply from Sarah Ibrahim, Home Manager at GledhowThank you so very much for your kind words, Sharon. It was a pleasure meeting you and your family and your feedback is very kind. It is overwhelming when visitors and friends can see how we are committed to offering the best environment, and feedback like this is so appreciated by the team.
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Review from Sarah H (Daughter of Resident) published on 25 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful place. It is a hard decision to place a loved one in a home, but the care my mother gets from all the wonderful staff at Gledhow is fantastic. The activities are wonderful and my mother especially enjoys visits from the dog and also the donkeys. You can have peace of mind that any family
member who resides here is in the best hands.
Reply from Sarah Ibrahim, Home Manager at GledhowThank you Sarah for your lovely feedback. It was an absolute pleasure seeing you on your recent visit from America. Your visits daily were enjoyed by the team as well as your Mum and we will look forward to your return in October.
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Review from David E (Son of Resident) published on 4 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my mum needed care and needed to go in a care home I searched loads of care homes and they were all no good. Someone told me about Gledhow care home and I went to look and it was great, everyone was so helpful and answered all my questions and I was so happy that I had found a lovely home for my
mum.
Reply from Sarah Ibrahim, Home Manager at GledhowThank you, David, for your really kind feedback on your experience of Gledhow. I am so happy your search is complete for the right environment for your Mum and we will take great pleasure in caring for her. She has a wonderful sense of humour which you have inherited and you both brighten our days. We will look forward to embracing lots of happy memories together.
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Review from Lyndsey H (Daughter of Resident) published on 4 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I came to Gledhow I found it clean, lovely staff, great sized rooms and felt very pleased we had found somewhere that my mother would be safe and looked after. The gardens are well kept and we can call anytime day or night, it's just like one big family.
Reply from Sarah Ibrahim, Home Manager at GledhowThank you very much for your lovely feedback Lyndsey. I can honestly say we are proud you found a warm homely atmosphere when you came to visit the home and that you have found the right place for your Mum to be cared for. We will enjoy getting to know you and your family better and spend some wonderful times together.
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Review from Sally (Daughter of Resident) published on 3 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was impressed by the overall ethos of care and kindness from Gledhow Christian Care Home, at all levels, from management through to ALL staff. Even the permanent DIY man is friendly.
The kittens are a lovely idea, which creates a welcoming atmosphere.
Residents are treated with dignity and respect.
Reply from Sarah Ibrahim, Home Manager at GledhowThank you so very much for your feed back, Sally. It is really appreciated that you feel the home has such a positive environment and the staff are focused on the care needs of those that live and visit here. The kittens were a lovely time for us all, where they grew and we all enjoyed the experience of them growing and finding lovely homes for them all.
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Current Review Score: 9.9 (9.860)

Overview of Review Score

The Review Score of 9.9 (9.860) out of 10 for Gledhow is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 36 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.860 for Gledhow is calculated as follows: ( (362 Excellents x 5) + (48 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 414 Ratings = 4.86
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Gledhow is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 36 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Jul 2021

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

Rita

Rita Kaur

Job Title: Home Manager Joined: 2025

Rita Kaur is the registered home manager at MHA Gledhow

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