Gledhow

145/147 Brakenwood Drive, Gledhow, Leeds LS8 1SF
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9.8 108 Reviews
  • Gledhow, Leeds
Gledhow provides nursing, dementia, palliative and short-stay care for up to 51 residents in a purpose-built home tucked away in a leafy suburb of Leeds.

Set at the end of a quiet driveway, the home offers a calm and connected setting just 10 minutes from Leeds city centre. Residents benefit from nearby green spaces like Roundhay Park and local amenities on the nearby high street. A bus stop at the bottom of the drive makes visiting simple.

All bedrooms are en-suite and can be personalised with familiar touches. The home includes a sensory room, garden room, salon, and a dedicated pub-style lounge known as The Gledhow Arms. There’s also a dementia café and a strong pastoral presence through the home’s full-time chaplain.

Meals are freshly cooked by a team of three experienced chefs, with input from residents. Popular options include Friday fish and chips, seafood specials, and themed menus. Afternoon teas, birthday cakes, and pub lunches make mealtimes social and memorable.

Daily life includes “Move to Music,” flower arranging, Reading Club, Joyful Noise singalongs, and animal therapy visits. Trips, intergenerational events with local schools, and volunteer-run projects bring colour and community throughout the year.

At Gledhow, care isn’t just about support, it’s about creating a community where residents thrive. Whether you’re searching for yourself or a loved one, for nursing, dementia, palliative or short-stay care, the team at Gledhow are here to help.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: £1541 – £1714
  • Self-Funded Nursing Care: £1634 – £1832
  • Self-Funded Nursing Dementia Care: £1716 – £1934

These prices are only a guideline, please contact Gledhow to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Rita Kaur (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (51)

Gledhow Reviews (108)

Total of 108, showing 61-80
9.8

Gledhow has a Review Score of 9.8 (9.772) out of 10, based on 36 reviews in the last 2 years. Over all time Gledhow has 108 reviews.

Overall Experience

  • 87
  • 21
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Date Published

108
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Review from Sue C (Regular Volunteer) published on 27 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Set in beautiful woodland grounds, as a frequent visitor I'm always impressed by the welcome smiling faces of the staff. A spacious lounge where residents enjoy a wide variety of daily activities. All rooms en-suite - visiting residents for a one to one, an opportunity for folk to talk, reminisce as
I listen. Snacks always to hand and tea/coffee etc.

Reply from Paulina Mazurek, Administration Manager at Gledhow

Hello,
Thank you for your review, we appreciate your feedback.
We are pleased to hear about your positive experience and appreciate your comments about our home.

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Review from V G (Wife of Resident) published on 14 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care assistants are kind, caring and competent. Nurses are knowledgeable, caring and competent. All staff keep up to date with care plans and treat residents with respect.
Perhaps residents (some) need more encouragement to get up and take part in activities.
There are various activities to engage
with. In good weather, I would like to see residents taken out for a breath of fresh air. Wi-fi needs attention - it is always cutting out!

Reply from Darren Mann-Saunders, Home Manager at Gledhow

Thank you for your feedback; it is greatly appreciated and a way of looking at where we need to improve. I will feed your comments back to the team. We have a project to upgrade all of our Wi-Fi.

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Review from Nigel L (Son of Resident) published on 11 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother suffers from cardiovascular dementia and she has been in Gledhow Care Home for approximately three years. The care she has received has been excellent, providing my mum with dignity and love. Although my mum has no mobility, she is lifted (by hoist) in and out of bed each day.
There is regular
entertainment in the residents' lounge. The administration manager is always very efficient and helpful.
Equally, all the care staff have been excellent.

Reply from Paulina Mazurek, Administration Manager at Gledhow

Hello, thank you very much for your kind feedback. We will ensure that your comments are fed back to the care team. Your mum is very much an integral part of the home and is a pleasure to know. Kind regards.

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Review from Lesley W (Daughter of Resident) published on 11 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum was happily resident at Gledhow for three years. Her slow decline from Parkinson's was managed well and she was loved by the staff. Her last months of life were comfortable- she felt safe and well supported by the very caring staff. Her final decline close to her 92nd birthday was a model of
good end of life care. The staff looked after her so skilfully and tenderly, following the wishes she had expressed in her End of Life plan. The family were also treated with tenderness and sensitivity. I can't thank you enough for Mum's 'good death' and the support I personally received. In the end, there was nothing left in her room but breath and love.

Reply from Paulina Mazurek, Administration Manager at Gledhow

Thank you for your kind words.
Please remember our door is always open if you ever need a coffee.
Take care of yourself.

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Review from K H (Friend of Resident) published on 10 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely warm and friendly staff. It’s clean and roomy and always nice and warm. I’m always made to feel welcome and offered my lunch. The food is home cooked and is outstanding. Nothing is too much trouble. Very caring and thoughtful manager and this resonates throughout the home.

Reply from Diana Williams, Home Manager at Gledhow

Thank you for your kind words, all my staff work hard, and our residents are at the epicentre of what we do.

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Review from Melanie P (Niece of Resident) published on 6 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt is currently a resident at Gledhow Care Home. I live quite a distance away from this home and recently arrived for a visit unannounced around tea-time but we were welcomed from the first moment we walked through the door, we were offered refreshments and it felt like nothing was too much trouble.


The

staff are dedicated, committed, caring and from observing the surrounding everyone has this same loving treatment. My Aunt is treated with kindness, respect and dignity.


The home is filled with laughter, good spirits and there is positivity everywhere. I would personally like to thank all of the staff for caring as much as they do and I feel after speaking to some of the carers all of the residents are treated as part of a big family.

Reply from Diana Williams, Home Manager at Gledhow

Thank you for your kind words; all our team work hard to make everyone feel welcome, and whilst your family member is in our care you too are part of the Gledhow family.

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Review from Fred B (Husband of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During her stay in the home, my wife was treated with dignity by a caring staff. Not only were her needs catered for, but mine was too. Nothing was too much trouble for either of us. I was welcome to visit at any time and welcomed with a hot drink on arrival. On occasions when I was unexpectedly unable
to visit, I had either a phone call or a visit by a member of staff to check on my welfare. This continued up to her death on 4/1/18, when concern for my welfare was paramount.

Reply from Jan Vaughan, Home Manager at Gledhow

We would like to thank Mr Bottomley for his kind review and despite his wife no longer being with us, there will always be a warm welcome for Fred by the staff team at Gledhow.

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Review from Sharon H (Friend of Resident) published on 23 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Helpful, knowledgeable, friendly and professional. The manager and her team have been a fantastic support. The clean, caring and respectful environment made us feel our loved ones can only be safe and happy staying at Gledhow.

Reply from Sarah Ibrahim, Home Manager at Gledhow

Thank you so very much for your kind words, Sharon. It was a pleasure meeting you and your family and your feedback is very kind. It is overwhelming when visitors and friends can see how we are committed to offering the best environment, and feedback like this is so appreciated by the team.

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Review from Sarah H (Daughter of Resident) published on 25 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful place. It is a hard decision to place a loved one in a home, but the care my mother gets from all the wonderful staff at Gledhow is fantastic. The activities are wonderful and my mother especially enjoys visits from the dog and also the donkeys. You can have peace of mind that any family
member who resides here is in the best hands.

Reply from Sarah Ibrahim, Home Manager at Gledhow

Thank you Sarah for your lovely feedback. It was an absolute pleasure seeing you on your recent visit from America. Your visits daily were enjoyed by the team as well as your Mum and we will look forward to your return in October.

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Review from David E (Son of Resident) published on 4 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mum needed care and needed to go in a care home I searched loads of care homes and they were all no good. Someone told me about Gledhow care home and I went to look and it was great, everyone was so helpful and answered all my questions and I was so happy that I had found a lovely home for my
mum.

Reply from Sarah Ibrahim, Home Manager at Gledhow

Thank you, David, for your really kind feedback on your experience of Gledhow. I am so happy your search is complete for the right environment for your Mum and we will take great pleasure in caring for her. She has a wonderful sense of humour which you have inherited and you both brighten our days. We will look forward to embracing lots of happy memories together.

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Review from Lyndsey H (Daughter of Resident) published on 4 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I came to Gledhow I found it clean, lovely staff, great sized rooms and felt very pleased we had found somewhere that my mother would be safe and looked after. The gardens are well kept and we can call anytime day or night, it's just like one big family.

Reply from Sarah Ibrahim, Home Manager at Gledhow

Thank you very much for your lovely feedback Lyndsey. I can honestly say we are proud you found a warm homely atmosphere when you came to visit the home and that you have found the right place for your Mum to be cared for. We will enjoy getting to know you and your family better and spend some wonderful times together.

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Review from Sally (Daughter of Resident) published on 3 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was impressed by the overall ethos of care and kindness from Gledhow Christian Care Home, at all levels, from management through to ALL staff. Even the permanent DIY man is friendly.
The kittens are a lovely idea, which creates a welcoming atmosphere.
Residents are treated with dignity and respect.

Reply from Sarah Ibrahim, Home Manager at Gledhow

Thank you so very much for your feed back, Sally. It is really appreciated that you feel the home has such a positive environment and the staff are focused on the care needs of those that live and visit here. The kittens were a lovely time for us all, where they grew and we all enjoyed the experience of them growing and finding lovely homes for them all.

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Review from Suzy M (Friend of Resident) published on 18 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited Gledhow on a few occasions now and I really feel the home is of an excellent standard. The welcoming is warm and friendly and you can feel the positive atmosphere when you immediately arrive in the building. The staff are very approachable and the Manager has a strong presence in the
home and appears to lead by example as is often seen on the floor talking to the team and the individuals who live there including visitors. There is a positive relationship between all of the staff from the top to all areas and this advocates an excellent environment to live. I have worked in many care environments so feel I am able to effectively evaluate this objectively and would comfortably recommend anyone to this home.

Reply from Sarah Ibrahim, Home Manager at Gledhow

Thank you so very much Suzy for your very lovely feedback. It is very much appreciated to receive such lovely feedback especially from someone in the profession. We attempt where possible to meet expectations and offer a home from home experience. We will look forward to seeing you again soon.

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Review from Rebecca B (Niece of Resident) published on 15 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been in 3 care homes, including MHA. From first impression, and in every contact since with MHA, they have been warm, welcoming, helpful and professional. They have gone out of their way and beyond expectations to help accommodate my relative's needs. Moving an independent older person
into care is never an easy thing, particularly when they have early dementia, but I am completely at ease with my aunt being at MHA because of the quality of the home and facilities, the activities and the warmth and professionalism of the staff. The bedrooms are smallish but spotless and homely. My aunt's has an ensuite bathroom with shower. The care home manager is an absolute star! She has always been available when I have called or returned my call promptly. She talks to my aunt as an adult to adult without patronising, whilst being sensitive to her position and dementia. She inspires huge confidence. I would have no qualms in recommending this home - in fact, I might book myself in for a week of respite.

Reply from Sarah Ibrahim, Home Manager at Gledhow

Thank you Rebecca for your very lovely feedback. I am so humbled by your impressions of the home and the care we offer your Aunt. As you discussed I can confirm your Aunt has the funniest sense of humour and brightens up our every day. It has been an absolute pleasure working with you to ensure the transition for your Aunt to join our family is smooth and we are genuinely looking forward to building more positive memories with you all.

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Review from Billie (Friend of Resident) published on 15 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Gledhow Christian Care Home is one of the best care homes I have visited. The staff are always so friendly and upbeat, the management team work incredibly hard to ensure staff and service users are happy. You can see this every time you visit the home, service users are happy because they have staff
they can rely on. You can always hear bursts of laughter coming from the home from staff, management and service users alike. The service users needs are met and their independence is promoted. It is one of the best care homes I have ever visited no matter what time or day there is always such a jovial atmosphere which the service users need. I would recommend this care home to any of my friends and family as I have seen first hand how incredible the service is there, even under pressure. The scenery is beautiful as you walk in, the care home always has someone available to greet you and help you.

Reply from Sarah Ibrahim, Home Manager at Gledhow

Thank you for your wonderful feedback, it is an absolute pleasure that you have such fond words for Gledhow. We take pride in our home and we try and promote the best atmosphere and environment for everyone. We are genuinely grateful you took the time to share this fantastic feedback and we will look forward to seeing you on your next visit.

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Review from Margaret S (Daughter of Resident) published on 12 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A well run, caring home. The staff are friendly and helpful. Rooms are nicely decorated and clean. Meals are good. The pre-Christmas dinner was an excellent opportunity for residents and their family to share a meal together.

Reply from Sarah Ibrahim, Home Manager at Gledhow

Thank you so much Margaret for your wonderful feedback. Our pre-Christmas dinner was a concept that when relatives have other commitments on Christmas Day, you can be very torn. By introducing an additional Christmas Day with a meal could potentially reduce the anxiety of being torn. It is the second year we have done it and it has been welcomed with open arms and embraced to be revisited yearly so this feedback is really appreciated. We are blessed with a wonderful environment to work in an atmosphere where we care for everyone and that is felt by all those who visit. Thank you again for your feedback it is very much appreciated.

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Review from Patrick B (Resident) assisted by family/friend published on 3 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was in a different care home but came here 4 - 5 weeks ago and so far I have had a marvellous time. I have real talking friends and the staff and management are grand.
It is lovely but care is very dear wherever you go.

Reply from Sarah Ibrahim, Home Manager at Gledhow

Thank you Patrick for your wonderful feedback with the assistance of your Granddaughter. I cannot believe you have only been with us for such a short time. You have a presence within the Home that shines, and your laugh is infectious. You genuinely are our John Travolta of Gledhow, as you do enjoy to be called. We will embrace the future with spending more time and building more memories with you and your wonderful family.

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Review from Ruth A (Daughter of Resident) published on 25 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am visiting my mum. I live in the USA and I think the staff are so great with the way they are looking after their residents. Very understanding, compassionate and attentive and I am really quite happy to go back to the states knowing that my mum is being so well looked after.

Reply from Sarah Ibrahim, Home Manager at Gledhow

Thank you so much, Ruth, for your fantastic feedback. We are so thankful that following your visit you feel your Mum is being so well looked after as I appreciate that distance can enhance any potential worries. It was an absolute pleasure meeting you and your Husband and we will look forward to another visit in the future and I can assure you we will continue to look after your Mum with pleasure.

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Review from Claire O (Friend of Resident) published on 13 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our friend has been in a previous care home. We visited him there and came away thinking how horrible it was and how frail and poorly he looked.


When we visited him the other day in Gledhow Christian Care Home, we were amazed! The difference was outstanding. It was clean, staff were friendly and

very accommodating. We had tea and cake and nothing was too much trouble. Our friend was eating lunch and looked relaxed, happy and so much brighter! He was up and about and seemed very much at home. We were so happy to see him that way.


Well done Gledhow Christian Care Home.

Reply from Sarah Ibrahim, Home Manager at Gledhow

Thank you so much Claire for your wonderful feedback. I can honestly say your neighbour is a pleasure to have in the home and we call him our Gledhow John Travolta. We find it a pleasure to care for him and to get to know his family and friends. You are welcome anytime and tea and cake will always be available.

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Review from L B C (Granddaughter of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Gledhow Christian Care Home the facilities are very good, always cleaned to a high standard. The staff, in particular, are wonderful, very friendly, chatty, treat the residents as people- making an effort to know what they like and asking the family for preferences etc. They
have regular entertainment for example singers, dog visiting. They also put on meals for families allowing us to eat and enjoy a meal with the family members at the home. There are a range of people in the care home, all relevant needs/requirements seem to be taken care of.

Reply from Sarah Ibrahim, Home Manager at Gledhow

Thank you for the lovely feedback you have offered for your experience at Gledhow. We are humbled your family have chosen Gledhow to support your Grandfather and it has been a pleasure to get to know you all as a family. We will look forward to embracing further time with you all and continuing your positive experiences going forwards.

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Current Review Score: 9.8 (9.772)

Overview of Review Score

The Review Score of 9.8 (9.772) out of 10 for Gledhow is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.772 for Gledhow is calculated as follows: ( (322 Excellents x 5) + (81 Goods x 4) + (3 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 408 Ratings = 4.772

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Gledhow is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (8)

Meet the Team (1)

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Rita Kaur

Job Title: Home Manager

Joined: 2025

Rita Kaur is the registered home manager at MHA Gledhow

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