Fairburn Vale

Since my son has lived at Fairburn Vale, he has come on leaps and bounds. The staff are very caring and attend to all his complex needs. He has settled in and is very happy and has made good friends. He is included in all activities with help from the staff. I have definitely seen an improvement in him and his demeanour and social skills. His outings are always places that he can enjoy and participate in. Management are always on hand to answer or deal with any questions or queries. Overall, my mind is at rest with my son's care at his residency.

My husband stayed at Fairburn Vale for a weeks respite. The staff and managers are lovely, nothing was too much trouble to ensure that he has a comfortable stay. Everyone was so caring and friendly. We would highly recommend Fairburn Vale, it's an amazing place. He's looking forward to going back, and its peace of mind for myself knowing he is being well cared for.

Staff go above and beyond to not only meet my mum’s needs but to make it a real home. They always think about me and my sister and what we may miss out on by having our mum in a care home. Activities staff go out of their way to make outings and family gatherings possible, even changing their shifts and working on days off to allow mum to be able to attend family parties and events. She is always really responsive when we are out and hands everything over to us with an explanation so that we feel confident taking care of mum when we are out. Other staff deserve a special mention too, including (one of mum’s key workers) and another carer. They have such an amazing relationship with my mum and our family, we feel like we can talk to them about anything, frankly and openly. All the staff overall though are simply amazing. Thank you! Mum is so lucky to be at Fairburn Vale. She has dignity, and social opportunities and is pushed to get better and be more independent as much as possible.

Lovely staff who care for and look after my mum. They are very polite and helpful and the room and place is always kept clean and tidy. They answer any questions and always let me know how my mum is doing.

Fairburn Vale has been absolutely fantastic looking after my mum. My mum was diagnosed with MND 11 months ago. As a daughter, it was a very difficult decision to decide on what care home would be best suited. This place came by a high recommendation from the hospital, and I am so pleased that Mum is here. I can sleep at night knowing that my mum is getting the best care possible and that she is getting looked after. My mum is looking healthier and is happy and getting the best care possible, Fairburn Vale also does events for service users and day trips. The staff and managers are so caring and always communicate regularly with family members. I really do recommend this place if you are thinking of putting a loved one here.

The care within Fairburn Vale is excellent. Each service user is treated with care and compassion. Activities include meals out and day trips so that the care user gets the most out of each day. Nothing is too much, and the food looks wonderful.

The care home is amazing, and they go above and beyond to ensure that my mum has the best quality of life. I feel so comfortable and at home every time I visit my mum, as every member of staff is so warm, friendly and personable. It feels like a family not just a place of work. I am so grateful for all that the staff do for my mum and our family. We are very lucky that she is so well looked after.

Very clean and supportive home. My mother-in-law loves it, their staff are very friendly and always contact us with updates. Plenty of off days out and always happy to go that extra mile to help.

Recently we had a family wedding. Fairburn Vale went above and beyond to make it possible for our sister to attend not just for a few hours but for the whole day. Her hair and makeup were organised and a room at the hotel for her to get ready and feel part of the experience as well as for her comfort needs. Her carers were amazing throughout the whole day taking care of our sister. We all had a truly amazing day, it was an absolute pleasure to have them at our wedding as our guests without people like them our sister would not have been able to attend. Fairburn Vale made this possible!

During two weeks of respite care, I was cared for by many staff, all of whom displayed a very caring and professional attitude throughout. They dealt with all situations with utmost dignity and care. Meals were varied and flexible in terms of timing and content and of good quality.

Fairburn Vale have been absolutely fantastic looking after my mum. My mum has had a number of strokes over the years and this has badly affected her brain. As a daughter, it was a very difficult decision deciding on what care home would be best suited. This place came by a high recommendation from the hospital and I am so pleased that mum is here. I can sleep at night knowing that my mum is getting the best care possible and that she is getting looked after. My mum is looking healthier and is happy and getting the best care possible, Fairburn Vale also do events for service users, day trips, the staff and managers are so caring and always communicate regularly to family members. I really do recommend this place if you are thinking of putting a loved one here.

I can't grade this high enough from the top management down to everyone else. The staff are so dedicated, loyal and caring and make each resident feel cared for and special. Everyone always has a smile on their face. There is alway slots of activities going on. The carers always encourage residents to be as active as their needs and disability allow. The home always smells nice and is kept in good order. Facilities are amazing they also have plenty of outings. We are very lucky to have found this home.