Barchester Mallard Court Care Home

Mallard Court is an excellent care home. My auntie has been here since January after a stay in hospital after a fall. The care staff are excellent and treat the residents with kindness, compassion and respect. The cleanliness is excellent. The food is outstanding and I stay for lunch every week when I visit. Management staff are excellent and the home is very well run.

Mallard Court offered a much needed respite opportunity at short notice. Viewed home on line & met with staff who are friendly and professional. No hesitation in agreeing to them caring for family member. Warm welcome, cheerful staff , excellent understanding of individuals needs .Relaxed atmosphere and visiting opportunities. I am told the food is great and will join for lunch soon . I understand various activities are arranged and will encourage participation. I have observed various staff members interacting with residents and was pleased to see they gave time and understanding to each person . I believe that Mallard Court is safe homely environment where a high level of care is extended to all .

Overall the home is well run and provides a pleasant environment for the residents. All the meals are prepared using fresh products on site, which is not the case in all residential homes. The staff organises regular entertainment and activities for the residents. The home have an open policy toward visits from family and friends and allow visitors to stay for a meal with their family member for a small fee. Overall I am pleased with all aspects of the home and the care that the staff provide.

Although value for money I feel is expensive compared to some care homes it is very good.

My mum recently passed away at Mallard Court Care Home. She had been there for approximately eighteen months. From day one to her passing she received all the care and attention she needed as she had dementia. She was happy there despite the dementia and really enjoyed all the activities organised on a daily basis together with the occasional trip outside the home. The staff are really caring with the residents and made sure she had everything she needed right to the end. She really enjoyed the food especially the cooked breakfast every morning. On a personal note I can't thank the staff enough for helping me through her last days and would recommend the home to anyone with a loved one with dementia. Keep up the good work at Mallard Court!

My mother Barbara spent her last 3 months at Mallard Court and the care she received was exemplary. My Mum had Vascular Dementia was deaf and had very bad eyesight. I had never before been in a Care Home which was so well designed to maximise the few senses my Mum still had. She could walk well and was encouraged to do so with attractive bright spacious rooms and corridors with seats placed at convenient spots and brightly coloured textured objects to feel and explore. It was a delight to visit her as both the staff and the residents were all so friendly and kind. All the residents on memory lane had some memory problems, but they all seemed so happy and free. Up to this point I had only visited homes where it seemed to be expected that residents had to sit in a chair all day. Mallard Court was a revelation. I only wish I had discovered it sooner. I would strongly recommend this home to anyone wanting a happy, safe and interesting and stimulating home for their loved one.

They had a good choice of activities and reading material. All the staff were very caring towards Dad. Couldent have picked a better place for Dad.

I was cared for very well all the staff they were very good and helped me whenever I needed it. My recovery would not not have been so successful if not for the help and support of everyone at Mallard Court. Thank you

Lovely place so glad I was made aware of this. Management really good nothing to much trouble. Alway plenty to do with activaties team.

I was pleased when she said she would be happy to return at some point going forward. She also met a couple of other residents, who she sat with at meal time. They all got on and she asked them if they would like her to visit sometime before she returns.

Nothings is too much trouble.

Fantastic team at Mallard Court. Excellent care, great facilities really seems well managed. Lovely to watch care provided for all residents. Activities wide ranging and challenging but appropriate levels.

The home is situated in a lovely area on the edge of Bridlington which has easy access to Carnaby/Driffield/Beverley/Scarborough and the East Coast.

We as visitors were always welcomed and cared for. I think special mention should be made for the night shift who went above and beyond when a couple of medical issues occurred.

My husband was in the dementia unit. The carers were lovely and tried their best to help my husband. There were not enough of them however and they were run off their feet. Some carers did not know how to do stoma bags or convene attachments. There were sometimes difficulties when agency staff came as they were not knowledgeable about the patients. The regular staff, however, were all very friendly and warm hearted and the food was good.

I would like to write this review since my mother has been in Barchester Mallard Court Care Home for the past twelve months. The manager, unit manager and lifestyle coordinators have really helped my mum settle in and all the nurses and carers are so good and help my mum and give her the best care possible. I'm so pleased we chose this nursing home, thank you so much.

We have my mother-in-law at Barchester Mallard Court Care Home in Bridlington and they are one of the best nursing homes I've come across in a very long time. The manager runs the nursing home very well and all the staff are great with my mother-in-law, it's always a very high standard of care, five stars from me, many thanks, keep up the great work.

Mum began her stay at Mallard Court, Bridlington, in early January 2024. Sadly, but not unexpectedly, she died in early April 2024. Although fiercely independent and so somewhat resentful of the fact that she now needed full-time care (as she had a terminal cancer diagnosis) Mum soon settled into Mallard and began to appreciate that she was safe, cared for, warm and well-fed. She had many visitors and most afternoons were busy for her. As her son, I was a frequent visitor and soon got to know the staff and formed an opinion of Mum’s new home. We could not have wanted more - Mum was so well looked after in what we felt was an excellent and very well-run care home. There were nurses on hand for any medical problems, she was kept scrupulously clean and her favourite foods were prepared for her as needed. There was daily entertainment provided by the home and her relatives and friends were welcome 24 hours a day. Thank you to all at Mallard - five stars plus!

My relative moved into Mallard Court in the last 7 days. Everyone we have met has been friendly, caring and approachable. All needs have been met and nothing has given any cause for concern. My relative is as content as she has been for months, having someone to care for her and knowing that there are lovely staff there to help with her every need. I cannot commend you all highly enough.

Barchester Mallard Court Care Home is a really lovely place with a good standard of modern facilities. The atmosphere was warm and the staff are all very friendly and helpful. They try to make the residents feel at home by making their bedrooms homely with their own belongings. They also do their best to make them as comfortable and well looked after as they can. I would recommend Mallard Court for anyone needing residential care.