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Barchester Mallard Court Care Home

Avocet Way, Kingsmeade, Bridlington, East Riding of Yorkshire YO15 3NT
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Barchester Mallard Court Care Home, Bridlington
Barchester Mallard Court Care Home, Bridlington
Barchester Mallard Court Care Home, Bridlington

Mallard Court provides 24-hour nursing care and personal support to older people, older people with disabilities, older people with sensory loss and older people living with dementia, offered expert support in a dedicated Memory Lane Community. The home also offers respite care and short breaks.

Set in its own extensive, wheelchair accessible gardens, located just a mile away from Bridlington town centre and half a mile from beautiful blue flag...  

Care Provided by Barchester Mallard Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,250N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Mallard Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Helen Nutton (Operations Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (6)

Barchester Mallard Court Care Home Reviews (89)

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9.7

Barchester Mallard Court Care Home has a Review Score of 9.7 (9.664) out of 10, based on 16 reviews in the last 2 years. Over all time Barchester Mallard Court Care Home has 89 reviews.

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Showing 89 reviews matching selected criteria
Review from W E (Stepdaughter of Resident) published on 2 March 2018 Submitted via Postal Card
Overall Experience

I have visited my stepfather on several occasions and everyone is so helpful. I have visited at meal times and am very impressed with the meals provided. My stepfather can ben hard work at times but he is always taken care of with dignity.

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Review from Marianne A (Granddaughter of Resident) published on 2 March 2018 Submitted via Postal Card
Overall Experience

A beautiful place, like a hotel with friends and care. Lots of activities. My grandma told me that the food is very good. The staff are kind and smile lots. The holistic approach helps because the staff are there for the family members too. These people are genuine and it shows in their attention to detail.

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Review from Yvonne K (Granddaughter of Resident) published on 2 March 2018 Submitted via Postal Card
Overall Experience

Pleasant experience, friendly surroundings.

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Review from David A (Son of Resident) published on 2 March 2018 Submitted via Postal Card
Overall Experience

Pleasant rooms and social areas, staff always ready to help. Good entertainment and food and activities and trips, socialising etc. My mother has been a resident for 12 months.

Reply from Sarah Kirk, Manager at Barchester Mallard Court Care Home

It's a pleasure to look after mum she has a great sense of humour and always makes us smile.

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Review from Christine M (Partner of Resident) published on 2 March 2018 Submitted via Postal Card
Overall Experience

My partner is looked after so well, everything is perfect for him and he has settled and is content. He is taken out when weather permits and the food which is an important part of the day for him is remarkable. The entertainments programme is varied and interesting and he enjoys joining in when possible. All in all I don't think we could find anywhere else even half as good as Mallard Court.

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Review from L B (Daughter of Resident) published on 9 January 2018 Submitted via Postal Card
Overall Experience

Very welcoming, pleasant surroundings with tea/coffee facilities on arrival. Cordial staff and overall very nice indeed.

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Review from Lyn W (Daughter of Resident) published on 9 November 2017 Submitted via Website
Overall Experience

My father was very happy and contented at Mallard Court. The staff were excellent with him, and even though his dementia progressed, he was never made to feel there was a problem. Towards his end of life, he received the same excellent care that he received all the time he was a resident. I want to say thank you to all the staff.

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Review from S W (Friend of Resident) published on 14 September 2017 Submitted via Postal Card
Overall Experience

What a lovely home. Friendly staff with an interesting and comfortable environment. I'm very happy to recommend Barchester Mallard Court Care Home to my friends.

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Review from Laura B (Granddaughter of Resident) published on 11 September 2017 Submitted via Website
Overall Experience

Staff are friendly and helpful. The home is bright and very well maintained. There are various activies to watch or partake in.

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Review from S B (Daughter of Resident) published on 30 August 2017 Submitted via Postal Card
Overall Experience

Overall very caring staff and response to any queries quite rapid. Any problems are reported to relatives immediately which is very reassuring.

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Review from Tommy B (Husband of Resident) published on 25 August 2017 Submitted via Postal Card
Overall Experience

My wife has only been in Mallard Court for a short time but we would recommend it to anyone who needs care. Certainly visit it then you would be pleased with what is on offer. My wife has been in before for respite care, now she is in need of full-time care and Mallard was our number one choice.

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Review from Beverley M (Daughter of Resident) published on 24 July 2017 Submitted via Postal Card
Overall Experience
Mum has just moved from Stevenage to Barchester Mallard Court, the transition was flawless.

Mum has been received with great care and attention and we as a family could not be happier with the way they have made her settle and cared for her.

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Review from Roy T (Son-in-law of Resident) published on 16 May 2017 Submitted via Postal Card
Overall Experience
I believe that my mother-in-law is well fed and cared for (generally)
Because she suffers from poor hearing and eyesight I don't believe she is involved in many of the activities.
My wife and I would like her mother to be downstairs more often because she becomes very anxious, particularly when some residents are very loud/noisy.

Overall we believe that the staff do an excellent job in very difficult circumstances.

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Review from J G (Relative of Resident) published on 25 April 2017 Submitted via Postal Card
Overall Experience

The staff are helpful and friendly. Staff are caring and attentive to residents needs.

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Review from M e (Daughter of Resident) published on 22 March 2017 Submitted via Postal Card
Overall Experience

My Mum went into Mallard Court at the beginning of January 2017 after a period of time in hospital. I have nothing but praise for the management and staff at Mallard Court. They provide a high standard of care. They are very friendly, helpful, approachable and make both residents and their family and friends feel comfortable and welcome at all times. Mum has settled in really well and says she is happy to be looked after and in time I feel she will participate in the many activities on offer. I would recommend Mallard Court to anyone. I am extremely satisfied with the care provided and would like to thank the staff.

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Review from Carole H (Daughter of Resident) published on 20 March 2017 Submitted via Postal Card
Overall Experience

Mum moved into Mallard Court last month with problems following dissatisfying care. Huge improvements followed quickly after excellent care on Memory Lane. Sadly she now has behavioural problems following a fall which left her unable to walk. The carers have a difficult time with mum but the caring never falters and they appear to have a genuine fondness. Sadly the refurbishment in the lounge/dining area, though very nice to look at, benefits neither the residents or the carers. We feel the blocking of the inner windows prevents the carers keeping an eye on residents when doing other jobs or when in the office. The residents, on the whole, do not like the tiny lounge and try often in vain, to find a comfortable seat in the extremely restricted area in the dining room. The downstairs refurbished lounge is excellent.

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Review from Lysa N (Granddaughter of Resident) published on 17 March 2017 Submitted via Postal Card
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The home is very friendly and they treat my gran with great care.

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Review from Patricia W (Sister of Resident) published on 15 March 2017 Submitted via Postal Card
Overall Experience
Although it is distressing to see my sister in a care home, it being her worst nightmare.
She is the ex-wife of a GP and was a nursing sister and then a top social worker herself.
I find that the staff at Mallard Court are friendly and efficient.
They do their best under very difficult circumstances to keep residents safe and, as much as possible, happy.

Medication is always given on time and my sister is kept clean and tidy.

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Review from Jane T (Daughter-in-law of Resident) published on 15 March 2017 Submitted via Postal Card
Overall Experience
Appreciate a full years entertainment coming to Mallard Court.

Wi-Fi for all rooms will enhance residents experience outings are always welcomed and enjoyed. Reading "out loud" with groups enjoyed especially, poetry themes it helps stimulate conversations and memories enjoyed. Assistance with or; Drinks left close to hand (safely) for wheelchair users.

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Review from Mike K (Son of Resident) published on 15 March 2017 Submitted via Postal Card
Overall Experience
The staff are friendly, empathetic and competent.
Communication with the family is excellent.
Management is clear and pre-emptive.

My mother has had excellent care.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 January 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (53) & Events (0)

News
  • 19 May 2026

    Newly elected Bridlington Town Councillor, Chantelle Elliot, who represents the Old Town Ward has visited Barchester’s Mallard Court Care Home, in Bridlington. Chantelle Elliot, joined residents of the home for...

  • 15 May 2026

    Mallard Court care home, in Bridlington is hosting in partnership with Dementia Forward are hosting a special edition dementia coffee morning during Dementia Action Week, and aims to raise awareness...

  • 08 May 2026

    Residents, families and staff at Mallard Court Care Home in Bridlington residents at dusted off their dancing shoes for their latest Dementia Disco initiative. This time with an 80’s theme!...

Upcoming Events

There are no upcoming events for Barchester Mallard Court Care Home.

Awards / Recognitions (17)

Accreditations

There are no accreditations posted yet for Barchester Mallard Court Care Home.

Meet the Team (10)

Helen Nutton
Helen NuttonJob Title:Operations ManagerJoined: 2025

Hi, my name is Helen Nutton, and I commenced my employment with Barchester in December 2025, as an Operational Manager in Scotland & North East Division. I am a Registered Mental Health Nurse with over 20 years’ experience in a variety of fields in nursing.

I bring a wealth of knowledge and experience from previous roles - Registered Home Manager, Regional Clinical Manager and Turnaround Manager within social care. My ethos is to always have the residents' best interests at the heart of everything I do, providing high standards of care, practices supported by evidence-based research.

I am delighted to be part of such a warm, friendly and passionate team, who want to give their residents the best care they possibly can. I look forward to meeting everyone and being part of such a special team!

Any problems or queries, please advise and feel free to link directly to the home if an alternative image is required.

Michelle Galtress
Michelle GaltressJob Title:Deputy ManagerJoined: 2023
Michelle has worked for Barchester since 2023, as a Unit Manager in our sister home in Malton, before joining Mallard Court as the home's Deputy Manager.

She comes with a wealth of experience, having trained as an Adult Nurse at York University, and previous roles included Respiratory Medicine, Respiratory High Dependency, Community Nursing and as a Disability Analyst.

Michelle is a military wife with 3 children and a love of reading and going to the theatre.

Michelle's dream is to travel the world and experience new cultures.

Rosie Haigh
Rosie HaighJob Title:Home AdministratorJoined: 2023

Hi, my name is Rosie, and I am the Administrator here at Mallard Court. I achieved my level 3 in Health and Social Care and have worked in the care sector for over 23 years.

I initially joined as a Carer and was promoted to Senior Carer, and progressed to the position of Deputy Manager in a care home. I have also trained in the position of Care Coordinator in home care. I have a very caring nature and have really enjoyed my career in the care sector, helping others. I'd look after everyone if I could; family life is my rock, and I would do anything for them if I could.

My husband and I of 16 years, decided to change our lives last year, and moved from Leeds to Bridlington in 2023. I am now employed by Barchester Healthcare here at Mallard Court and hold the position of Administrator, and actually found the perfect role for me. I am really happy to have the opportunity to be involved in talking and being involved in our lovely residents' lives.

Tanya Webster
Tanya WebsterJob Title:Administration AssistantJoined: 2020

Tanya has been a part of the Mallard Court family since 2020 and makes up part of our home's brilliant Admin Team.

She speaks with enthusiasm and warmth about how caring for others has always played a huge part in her life, from looking after her Grandad, and now enriching the lives and caring for our home's residents.

Away from home, Tanya enjoys creating memories with her husband, Nathan and their three children, Harrison, Ruby and Mia. They enjoy new experiences together as a close family of 5 and their cats, Woody and Gypsie.

Michael Thorpe
Michael ThorpeJob Title:Head ChefJoined: 2026

Michael joined the Mallard Court family in the spring of 2026 and is proud to serve as the home's Head Chef.

In his role, he is dedicated to making a positive difference for residents by producing high-quality meals tailored to their individual needs and preferences. As Michael says, "It’s a pleasure to have a platform where I can give back and make a real impact on their daily lives."

Outside of work, Michael remains a passionate cook but also enjoys hiking and exploring the great outdoors with his partner.

Emma Briggs
Emma BriggsJob Title:Senior CarerJoined: 2016

Emma has been a valued member of the Mallard Court family since 2016 and takes great pride in her role within the senior care team.

Care is Emma’s true passion, and she considers serving the Memory Lane community her calling. She is dedicated to supporting both her residents and their loved ones. Outside of work, Emma enjoys staying active by walking and swimming, and she loves spending quality time with her family.

Emmanual Adelowo
Emmanual AdelowoJob Title:Senior CarerJoined: 2026

Emmanual joined the Barchester team in 2026, fulfilling a long-held dream of working for the provider. He is a huge fan of the supportive environment here, often sharing how much he values the incredible teamwork and spirit of his colleagues.

Away from home, Jack is a dedicated football fan. He stays active in the local community by playing for Bridlington’s own Heslerton Football Club.

Emma Bailey
Emma BaileyJob Title:Care AssistantJoined: 2026

Emma joined the Mallard Court family in Spring 2026 as part of our brilliant Care Assistant team.

She is incredibly passionate about her role, speaking warmly of how much she adores spending time with residents and getting to know their unique stories.

Outside of work, Emma enjoys shopping and pamper days. She is also a keen baker with a particular talent for making delicious focaccia.

Mark Ormonroyd
Mark OrmonroydJob Title:Care AssistantJoined: 2020

Mark has been a part of the Mallard Court family since 2020 and makes up part of our team of Care Assistants.

He is incredibly passionate about care and supporting the residents in the home, and takes a lot of satisfaction in learning from his seniors. Mark has always wished to care for others, since caring from his mum at 7 years old.

Away from home, Mark is a keen pool player, enjoys singing and is looking forward to performing at gigs in the local community. On top of all this, Mark also finds time to play for a local football team.

Shannon Adams
Shannon AdamsJob Title:Care AssistantJoined: 2026

Shannon Adams joined the Mallard Court team in 2026, driven by a lifelong calling to care for and support others.

She views her work as a privilege, stating, "Caring for others is more than just a job to me; it is a true calling, and I am grateful for the opportunity to make a meaningful difference in our residents' lives."

Away from her professional duties, Shannon is an outdoor enthusiast who enjoys horse riding and spending time in the sun. She also values her time socialising with friends and finds great balance in staying active and being outdoors.

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