






Mallard Court provides 24-hour nursing care and personal support to older people, older people with disabilities, older people with sensory loss and older people living with dementia, offered expert support in a dedicated Memory Lane Community. The home also offers respite care and short breaks.
Set in its own extensive, wheelchair accessible gardens, located just a mile away from Bridlington town centre and half a mile from beautiful blue flag...
Care Provided by Barchester Mallard Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Mallard Court Care Home for full pricing details and T&Cs.
Contact Barchester Mallard Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Helen Nutton (Operations Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (64)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (6)
Barchester Mallard Court Care Home Reviews (89)
Barchester Mallard Court Care Home has a Review Score of 9.7 (9.664) out of 10, based on 16 reviews in the last 2 years.
Over all time Barchester Mallard Court Care Home has 89 reviews.
After looking at numerous care home facilities, we were so happy to visit Mallard Court and immediately felt it was the right place for our mum. The manager immediately did an assessment and helped immensely getting everything into place for Mum to be moved in on August 2nd. Even though it’s only been a couple of weeks, we have been more than happy with the care and support given by all the staff and very impressed with the activities offered every day and how they try to involve Mum in all that is going on. This last Saturday was super fun with the Summer Fair! Thank you to everyone for making one of the most difficult decisions, made easier.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
We, that is my husband and myself, visited my step-mum at Mallard Court yesterday, 6/8/23 and we were very pleased with the whole setup, the staff were friendly, welcoming and helpful. We enjoyed our visit with her spending time in the quiet room enjoying a cuppa and chatting with her and a member of staff who put our minds at rest. Thank you so much, we went away feeling confident that she will be cared for unlike the last place she was in that had no safety aspects about it.
Thank you for this lovely review and I will share your positive comments with the team at Mallard Court. This is very much appreciated.
Always a pleasant experience to visit Mallard Court. Aways a friendly welcome from residents and staff alike. Super communal and break out areas that can be a comfortable and cosy one to one area or suitable for larger family groups. Plenty of games and activities to keep us occupied when we visit and the activity staff are always on the ball with special dates and birthdays.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Hi just wanted to say an absolutely massive thank you to all the staff at Barchester Mallard Court Care Home for making our friend's birthday so special on Valentine’s Day. We were all very emotional about how much care, love, time and support had been given to ensure his birthday was so special. We love visiting our friend and all our new friends we have come to know. Our friend is having a wonderful and amazing time. Last week he was able to visit war memorials and speak to a fellow engineer at a local garage, then fish and chips, all with some of his new friends. Thank you so much for caring for our friend and for reassuring us that he is always safe, we no longer worry about his safety. Thanks.
Thank you very much for your wonderful review of our service. We are very proud of Mallard Court and endeavour to make it special for the people who live here.
My father received both dementia and palliative care for the last four months of his life. During this period all the staff, particularly those of Memory lane (dementia care), provided thoughtful and caring support to both my father and my family. I would have no hesitation in recommending this care home. This care home is a credit to the industry and the staff, many of them very young restores your faith in humans. Thank you all.
Thank you for this lovely review. it is very much appreciated by the team of Mallard Court. We are very pleased to have cared for your father at Mallard Court.
I and my family feel so lucky to know my mum is being looked after in a safe and friendly environment. Would highly recommend Mallard Court to anyone.
Thank you for this very kind review. It is our pleasure to ensure we provide a high-quality and responsive service at Mallard Court
My elderly mother (99-years-old) went to Mallard Court early in December for 3 weeks respite. However, after 2 weeks she became even frailer and died. The care and attention she received was absolutely fantastic. The staff from management to the entertainment officer could not be faulted. I already knew that the home was good but not that good. If you have any doubts about one of your loved ones staying in Mallard you need not worry. To be quite frank, she was looked after so well I was glad that she was not in busy, overcrowded hospital. Well done to all at Mallard Court.
Thank you for this very kind review. We are delighted to have met your expectations.
My beloved mother passed away in Mallard Court Care Home last week. She had been there for respite care for just over two weeks. All the staff without exception were kind, caring, friendly, cheerful and helpful in every way to my late mother and us, her family. I cannot praise the carers highly enough for what can only be described as the love with which Mum was treated. If we had paid a million pounds we could not have found better, kinder or more loving care for Mum. Any problems we had with obtaining essential medication for Mum were dealt with by Mallard Court staff with the utmost speed and courtesy. The professionalism of each and every staff member is a shining light of perfection for which I shall always be grateful. Thank you, everyone at Mallard Court Care Home, for what you have done for my mother in her time of need. God bless you all.
Thank you for your kind review of Mallard Court during your difficult time. We work hard to ensure that the service we provide meets expectations and we are pleased that you found us to be a caring and responsive service. Please be assured that your lovely review will be shared with the whole team.
Everyone is so friendly.
Thank you.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Without exception, all members of staff have treated her with the utmost respect, kindness and concern. I cannot praise them highly enough.
My sister has enjoyed her time at Barchester Mallard Court Care Home, made some new friends and been made to feel a valued member of the care home, care being the best word. I would highly recommend this home.
Thank you for your review and kind words on your sisters care and stay with us and we extend a warm invitation for you both to pop in and see us anytime. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and...
The staff have all been helpful, polite and caring.
I would gladly come back to stay if needs be!
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I cannot praise Barchester Mallard Court Care Home highly enough. During the very short time my late husband was receiving palliative care he was looked after by all staff members, nursing, the care team and the kitchen with respect and kindness. His dignity and well-being were clearly at the forefront of Mallard Court's philosophy and practice. The manager and the management team demonstrated great professionalism, sympathy and compassion. I would not hesitate to recommend Mallard Court to anyone who needs to place a loved one in their care.
Condolences to you and the family at this time. Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I feel well satisfied with the care and attention given to my father who will be 95 at Christmas. The staff are superb, helpful and jolly. A good feeling is experienced whenever I attended to see my dad. Prior to his arrival in January 2020, I checked out other homes in the area, the Bridlington Barchester is above all others.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My sister settled into Mallard Court as her new home. From an early video link, she obviously related well to members of staff and was relaxed with them. Later, visits confirmed her good relationship with staff. One clear observation was that physically she had improved significantly particularly through her increased weight and her general appearance. Please note I am not able to complete many of the ratings due to Covid, I have never been in Mallard Court.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My sister is extremely well cared for and the staff are excellent. She is kept clean and the staff think a lot of her.
Thank you for this wonderful review of Mallard Court; the team are delighted that we have met all your expectations with the care of your sister.
It has been such a difficult time for us, and all the staff at Mallard Court during the pandemic. They have kept us updated on restrictions and taken many safety/health precautions. Visiting Mum in a pod has helped a lot, as has the updates from the activities coordinator who has given us cared and a plaque from Mum and a lovely photo. Thanks.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Thanks to all the staff at Mallard Court particularly four members of staff but all the staff are lovely for taking care of my mum especially through such difficult Covid times. Keep up the great work and stay safe.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The care home has a great team in place at the moment. Very caring and empathetic. They have a great entertainment team that always endeavours to keep the residents engaged and happy. The nursing team is always available for support and to deal with any concerns. Overall, this last year has been the best I have seen.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
We all want the best for our loved ones, especially later in life and I am grateful to Mallard Court for providing the best care possible for my mother in her later years. I did have doubts about placing my mother in a care home as she had always been very independent but the time came when the decision had to be made. Since being in Mallard Court my mother has thrived and I have seen vast improvements in both her physical and emotional well being. In fact, I have not seen her so happy in a very long time. This is due to the caring environment and dedication provided by the home and the people that work there. Communication with and from the home has been first class and I am kept up to date with all events. I simply cannot thank them enough.
We are delighted that your mother has settled so well and the reassurance it has provided to you as a family. We thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My wife was admitted on the 18th March 2020 initially for 2 weeks respite. The government then issued a total lockdown on the 23 March 2020 which meant she herself like thousands of others were in locked in the care home. In this time she has deteriorated which because of her dementia problem was bound to happen. I ring every day to ask about her, the staff I find are very caring and tell me all about her daily activities from which I find comfort knowing she is cared for. To add she is in the right place, but the wrong time.
Thank you for your review following a difficult year for all and we are glad you take comfort in those daily calls with the home regarding your wife's care. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 January 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (53) & Events (0)
- 19 May 2026
Newly elected Bridlington Town Councillor, Chantelle Elliot, who represents the Old Town Ward has visited Barchester’s Mallard Court Care Home, in Bridlington. Chantelle Elliot, joined residents of the home for...
- 15 May 2026
Mallard Court care home, in Bridlington is hosting in partnership with Dementia Forward are hosting a special edition dementia coffee morning during Dementia Action Week, and aims to raise awareness...
- 08 May 2026
Residents, families and staff at Mallard Court Care Home in Bridlington residents at dusted off their dancing shoes for their latest Dementia Disco initiative. This time with an 80’s theme!...
There are no upcoming events for Barchester Mallard Court Care Home.
Awards / Recognitions (17)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Mallard Court Care Home.
Meet the Team (10)

Hi, my name is Helen Nutton, and I commenced my employment with Barchester in December 2025, as an Operational Manager in Scotland & North East Division. I am a Registered Mental Health Nurse with over 20 years’ experience in a variety of fields in nursing.
I bring a wealth of knowledge and experience from previous roles - Registered Home Manager, Regional Clinical Manager and Turnaround Manager within social care. My ethos is to always have the residents' best interests at the heart of everything I do, providing high standards of care, practices supported by evidence-based research.
I am delighted to be part of such a warm, friendly and passionate team, who want to give their residents the best care they possibly can. I look forward to meeting everyone and being part of such a special team!
Any problems or queries, please advise and feel free to link directly to the home if an alternative image is required.

She comes with a wealth of experience, having trained as an Adult Nurse at York University, and previous roles included Respiratory Medicine, Respiratory High Dependency, Community Nursing and as a Disability Analyst.
Michelle is a military wife with 3 children and a love of reading and going to the theatre.
Michelle's dream is to travel the world and experience new cultures.

Hi, my name is Rosie, and I am the Administrator here at Mallard Court. I achieved my level 3 in Health and Social Care and have worked in the care sector for over 23 years.
I initially joined as a Carer and was promoted to Senior Carer, and progressed to the position of Deputy Manager in a care home. I have also trained in the position of Care Coordinator in home care. I have a very caring nature and have really enjoyed my career in the care sector, helping others. I'd look after everyone if I could; family life is my rock, and I would do anything for them if I could.
My husband and I of 16 years, decided to change our lives last year, and moved from Leeds to Bridlington in 2023. I am now employed by Barchester Healthcare here at Mallard Court and hold the position of Administrator, and actually found the perfect role for me. I am really happy to have the opportunity to be involved in talking and being involved in our lovely residents' lives.

Tanya has been a part of the Mallard Court family since 2020 and makes up part of our home's brilliant Admin Team.
She speaks with enthusiasm and warmth about how caring for others has always played a huge part in her life, from looking after her Grandad, and now enriching the lives and caring for our home's residents.
Away from home, Tanya enjoys creating memories with her husband, Nathan and their three children, Harrison, Ruby and Mia. They enjoy new experiences together as a close family of 5 and their cats, Woody and Gypsie.

Michael joined the Mallard Court family in the spring of 2026 and is proud to serve as the home's Head Chef.
In his role, he is dedicated to making a positive difference for residents by producing high-quality meals tailored to their individual needs and preferences. As Michael says, "It’s a pleasure to have a platform where I can give back and make a real impact on their daily lives."
Outside of work, Michael remains a passionate cook but also enjoys hiking and exploring the great outdoors with his partner.

Emma has been a valued member of the Mallard Court family since 2016 and takes great pride in her role within the senior care team.
Care is Emma’s true passion, and she considers serving the Memory Lane community her calling. She is dedicated to supporting both her residents and their loved ones. Outside of work, Emma enjoys staying active by walking and swimming, and she loves spending quality time with her family.

Emmanual joined the Barchester team in 2026, fulfilling a long-held dream of working for the provider. He is a huge fan of the supportive environment here, often sharing how much he values the incredible teamwork and spirit of his colleagues.
Away from home, Jack is a dedicated football fan. He stays active in the local community by playing for Bridlington’s own Heslerton Football Club.

Emma joined the Mallard Court family in Spring 2026 as part of our brilliant Care Assistant team.
She is incredibly passionate about her role, speaking warmly of how much she adores spending time with residents and getting to know their unique stories.
Outside of work, Emma enjoys shopping and pamper days. She is also a keen baker with a particular talent for making delicious focaccia.

Mark has been a part of the Mallard Court family since 2020 and makes up part of our team of Care Assistants.
He is incredibly passionate about care and supporting the residents in the home, and takes a lot of satisfaction in learning from his seniors. Mark has always wished to care for others, since caring from his mum at 7 years old.
Away from home, Mark is a keen pool player, enjoys singing and is looking forward to performing at gigs in the local community. On top of all this, Mark also finds time to play for a local football team.

Shannon Adams joined the Mallard Court team in 2026, driven by a lifelong calling to care for and support others.
She views her work as a privilege, stating, "Caring for others is more than just a job to me; it is a true calling, and I am grateful for the opportunity to make a meaningful difference in our residents' lives."
Away from her professional duties, Shannon is an outdoor enthusiast who enjoys horse riding and spending time in the sun. She also values her time socialising with friends and finds great balance in staying active and being outdoors.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Mallard Court Care Home to verify any information. View our terms and conditions. Barchester Mallard Court Care Home has an Enhanced Service -more info.