Barchester Mallard Court Care Home

Avocet Way, Kingsmeade, Bridlington YO15 3NT
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9.8 84 Reviews
  • Barchester Mallard Court Care Home, Bridlington
Mallard Court provides 24-hour nursing care and personal support to older people, older people with disabilities, older people with sensory loss and older people living with dementia, offered expert support in a dedicated Memory Lane Community. The home also offers respite care and short breaks.

Set in its own extensive, wheelchair accessible gardens, located just a mile away from Bridlington town centre and half a mile from beautiful blue flag beaches, the home is sited on a quiet residential estate and is easily accessible by road.

Care and support at Mallard Court is delivered through personalised care planning, a process that begins with an assessment, carried out before admission where possible, and completed with the individual concerned, together with relatives.

Information is built upon admission and at regular reviews. It covers areas like needs, risks, likes and dislikes, so it provides a basis for areas as diverse as deciding about activities programmes and external contacts, looking at any rehabilitative medical needs and discussions with the chef about diet (who will tailor meal choices to the individual).

The team and any relevant health professional are an important element of the system when carrying out regular reviews and updates with the individuals and relatives.

Mallard Court welcomes visitors, please phone to arrange a visit.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1266

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Mallard Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Ange Dooley (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (6)

Barchester Mallard Court Care Home Reviews (84)

9.8

Barchester Mallard Court Care Home has a Review Score of 9.8 (9.812) out of 10, based on 14 reviews in the last 2 years.
Over all time Barchester Mallard Court Care Home has 84 reviews.

Overall Experience
  • 58
  • 24
  • 1
  • 0
  • 0
Date Published
  • 84
  • 4
  • 7
  • 14
  • 70
Reviewer Connection to Barchester Mallard Court Care Home
  • 26
  • 13
  • 10
  • 5
  • 4
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 84, showing 81-84
Review from Rose B (Daughter of Resident) published on 15 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring staff, beautiful building, setting is very good. Food excellent. Dinning room set up is great. As we were out with mum daily, cannot say what the daily routine was like. I would definitely bring mum back for another holiday.
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Review from Yvonne M (Friend of Resident) published on 15 June 2016 Submitted via Postal Card • Report
Overall Experience 0.0 out of 5
I was only there for a short time as the friend I came to visit was very ill and taken to hospital. However I would like to say how kind the carers were to me as I was obviously in shock re my friend. I was able to wait until my friend was in the ambulance and able to speak to her sister which was some
comfort to me.The impression of the area I saw was one of calm, peace and cleanliness but also with residents able to move around.
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Review from Paula F (Daughter of Resident) published on 8 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was admitted in February 2016. The care and support in Mallard Court is excellent. As a family we are all very pleased at how mum has settled in.
Thank you to everyone at Mallard Court.
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Review from Fred B (Sister of Resident) published on 8 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the care home very pleasant with the staff members being very understanding and extremely helpful when required to assist at anytime. The meals were well prepared and enjoyable. I have no complaints during my brother's respite stay there.
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Current Review Score: 9.8 (9.812)

Overview of Review Score

The Review Score of 9.8 (9.812) out of 10 for Barchester Mallard Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.812 for Barchester Mallard Court Care Home is calculated as follows: ( (137 Excellents x 5) + (25 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 165 Ratings = 4.812
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Mallard Court Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Jan 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (4)

Ange

Ange Dooley-Widd

Job Title: General Manager

Hi, my name is Ange and I am the General Manager here at Mallard Court Care Home. Welcome to our carehome.co.uk page.


Thank you for taking the time to look further into what we have to offer to you or your loved one. Here is an opportunity to look at some of our staff team in the home, who all play a vital role in day-to-day life.


I started my career in care as a volunteer in day centres for adults with learning disabilities. I have looked after people with learning disabilities who lived with me in my own home and also provided respite for children with learning disabilities as well.


I moved over to Bridlington from Bradford over a number of years ago and applied for the position as a carer at Mallard Court. I was promoted to senior carer and eventually to the position of Care Practitioner before progressing to Unit Manager.


I work with a dedicated and supportive team who aim to achieve the best for the home. I look forward to welcoming you to our home.

Amy

Amy Blackford

Job Title: Unit Manager

Amy has worked in care since she was 19 years old and has been employed at Mallard Court for several years. Amy held the position of Senior Carer NVQ Level 3 and has now been promoted to Unit Manager on our Memory Lane.

Steve

Steve Moss

Job Title: Head of Activities Joined: 2006

Hi, my name is Steve, and I have been a Lifestyle Coordinator at Mallard Court since 2006, and have achieved the NAPA (National Association of Activity Providers) Level 2 Award in Activity Provision in the Care Sector.


We provide a wide range of activities for the people we support, as well as for their families and friends. I also love to have one-to-one chats with residents who like to reminisce about their lives over a cup of tea and some biscuits.


We have our own minibus and have fun days out sightseeing, having a picnic or going to a local pub for a drink and a meal. We also arrange for local artists to provide musical entertainment for everyone at Mallard Court.

Patricia

Patricia Thompson

Job Title: Resident Ambassador Joined: 2025

Patricia has been a resident at the home since Autumn 2024 and is incredibly proud to be our resident ambassador.


Patricia lived in Leicester and moved to Mallard Court to be closer to her daughter in Bridlington.


She speaks affectionately of the home saying how "everyone has always been kind and from the first time entering the home I've been made to feel welcome. I've made so many friends with the my fellow residents and the staff who work here and I love the activities."


"I've always wanted to live by the sea and now here I am in Bridlington!"


Patricia loved to crochet and knit, taking part in exercise classes and she enjoys the virtual travel activities. in particular those based in other countries.


She is a proud Leicester City supporter and was a season ticket holder. Patrician and her husband were keen bowls players.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Mallard Court Care Home to verify any information. View our terms and conditions. Barchester Mallard Court Care Home has an Enhanced Service - more info.