Search...

Barchester Mallard Court Care Home

Avocet Way, Kingsmeade, Bridlington, East Riding of Yorkshire YO15 3NT
Barchester Healthcare Ltd Logo
Jobs
Barchester Mallard Court Care Home logo
Barchester Mallard Court Care Home, Bridlington
Barchester Mallard Court Care Home, Bridlington
Barchester Mallard Court Care Home, Bridlington

Mallard Court provides 24-hour nursing care and personal support to older people, older people with disabilities, older people with sensory loss and older people living with dementia, offered expert support in a dedicated Memory Lane Community. The home also offers respite care and short breaks.

Set in its own extensive, wheelchair accessible gardens, located just a mile away from Bridlington town centre and half a mile from beautiful blue flag...  

Care Provided by Barchester Mallard Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,250N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Mallard Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Helen Nutton (Operations Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (6)

Barchester Mallard Court Care Home Reviews (89)

Submit a Review
9.7

Barchester Mallard Court Care Home has a Review Score of 9.7 (9.664) out of 10, based on 16 reviews in the last 2 years. Over all time Barchester Mallard Court Care Home has 89 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Barchester Mallard Court Care Home
Loading...
Showing 89 reviews matching selected criteria
Review from N D (Husband of Resident) published on 24 November 2020 Submitted via Postal Card
Overall Experience

My wife who has dementia was transferred to Mallard Court from hospital after a fall and has been looked after very well. Because of dementia, there have been behavioural problems which the staff have coped with exceptionally well. On phone calls, because of Covid I have been kept informed at all times. The garden visits have been well organised. My wife is very happy here although it is upsetting for me she is very content. All the staff that I talk to are a credit to Mallard Court.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Mallard Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Vicky B (Niece of Resident) published on 17 November 2020 Submitted via Website
Overall Experience
I cannot thank the carers and nursing team at Mallard Court enough for the excellent care of my aunt during her illness. I am not local to the area so was extremely anxious about choosing a care home without visiting (due to covid) for her stay as unfortunately, this was end of life care. Due to the coronavirus restrictions, I have been unable to visit yet have been in daily contact with the staff who have always been so compassionate, caring and informative. Her stay was made that much more comfortable with the staff and their compassion. I have been kept informed of her care every step of the way.

In the final days of my aunt's illness, the staff welcomed me into the home with open arms and made me feel at ease. I cannot thank the nursing and care staff enough as they have made this difficult time much more bearable.

Reply from Angela Dooley - Widd, Acting General Manager at Barchester Mallard Court Care Home
Thank you for the lovely review, and please accept our sincere condolences to you and the family during this difficult time. We value all feedback, as this helps us to improve our service where required.

Thank you also for your positive comments regarding our home and team, who work hard to...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Teresa A (Daughter of Resident) published on 23 March 2020 Submitted via Website
Overall Experience

I am delighted with my dad's care here. His room is lovely with bright and beautiful soft furnishings and a comfortable chair. There is a view of the garden from a big window which is low enough for him to see out from his chair. The furniture is tasteful and plenty of storage. The staff across the whole building are very helpful and very caring. There is a tea/coffee bar. It's great to have access to making hot and cold drinks for family and visitors. The corridors are wide and spacious so there isn't the 'warren' type feeling that many homes have. No unpleasant smells and everywhere is clean, bright, cheerful, welcoming and above all, homely.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Mallard Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jan T (Daughter of Resident) published on 25 February 2020 Submitted via Postal Card
Overall Experience

Thank you for the wonderful care that my mum is receiving. Staff anticipate her every need and she is relaxed. She is extremely comfortable and staff respond positively and with compassion to her. Her dignity is maintained at all times.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Mallard Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Amy S (Daughter of Resident) published on 6 January 2020 Submitted via Website
Overall Experience

Where to start... Mallard Court Nursing Home has been incredible. My mother requested to be placed here for her palliative care plan. (This is super important as my mum used to be a member of staff here so this shows how amazing it is to work for and to be a resident). Every single member of staff were kind, caring, helpful, professional and of high standards, down to every occupation nurses, careers, domestics, reception, kitchen, maintenance, front of house and managers, all outstanding and attention to every last detail. I wish I could mention names as I can't tell you how amazing all these people have been they made my mums last week's special and much easier for us all. The minute you walk through the front door you feel at home and welcome with staff always smiling. Nothing was too big or to small to ask. Me and my family couldn't be happier with this wonderful care home, it is outstanding and coming from someone who spent 24/7 here and was never disappointed! Five star.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Mallard Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K A (Son of Resident) published on 12 November 2019 Submitted via Postal Card
Overall Experience

Caring, friendly staff enabled my Mum to spent the last few months of her life comfortably and with dignity. The entertainment programme was varied, inclusive and delivered with enthusiasm. Her end of life care was excellent, as was the welcoming approach to family members wanting to spend as much time as possible with her.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S C (Friend of Resident) published on 17 October 2019 Submitted via Postal Card
Overall Experience

Lovely and clean and never smells of urine when you enter (like most nursing homes around Bridlington). The staff are friendly and honest in the fact that if we (family) see anything that we are not happy with then we should report it so that it can be rectified as soon as possible. Nice surroundings, with lovely gardens in which to take the residents out in the summer. Overall, I think this is one of the more expensive nursing homes in Bridlington but you get what you pay for.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Mallard Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D A (Friend of Resident) published on 4 October 2019 Submitted via Postal Card
Overall Experience
A family friend is staying at Mallard Court whom I visit regularly. She is always clean and tidy and well looked after.

If any problems have arisen the staff are there to help with dignity.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
No Rating
Value for Money
No Rating
Review from H S (Daughter of Resident) published on 2 October 2019 Submitted via Postal Card
Overall Experience
This is a beautiful home in a nice area with really caring staff who did everything possible to help my mum end her final days in comfort and with dignity. The lovely staff who looked after my mum were so kind to her in her hour of need, no one could have been kinder and more helpful to her.

We are really grateful for all the effort they put in looking after her for the three days that my mum was in this wonderful home. Thank you, everyone, who helped her through this difficult time at the end of her life.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K B (Resident / Service User) published on 27 March 2019 Submitted via Postal Card
Overall Experience

I feel happy and comfortable living here. The people (carers/staff) are very friendly and helpful. I have a comfortable room. The public rooms are smart and the conservatory and gardens are lovely places to sit, enjoy and have a chat. The meals and snacks are tasty and plentiful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
No Rating
Safety / Security
Rooms
Value for Money
Review from S H (Daughter of Resident) published on 8 February 2019 Submitted via Postal Card
Overall Experience
The staff were caring and compassionate. They listened to our concerns and fears and answered all questions honestly. The care given was excellent and I would not hesitate to recommend this establishment.

Dignity and respect were present at all times and throughout our care here.

Reply from Sarah Kirk, Manager at Barchester Mallard Court Care Home

It was a pleasure to have dad in our lives even if for a short time, love to all the family and if you need anything please don't hesitate to ask.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M P (Partner of Resident) published on 6 February 2019 Submitted via Postal Card
Overall Experience
Very disappointed that the home lost my partner's clothes after 2 weeks respite care.

I was taken up to the laundry room and found some underwear but still missing 4 x pants - 4 x vests - 4 socks - 2 pairs of new pyjamas.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jean D (Wife of Resident) published on 21 January 2019 Submitted via Postal Card
Overall Experience
My husband was only in Mallard Court for a few days prior to his death but the staff were excellent from nursing, caring and cleaning.

They went out of their way to help him.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from M W (Son of Resident) published on 18 January 2019 Submitted via Postal Card
Overall Experience

Staff very friendly and efficient. Concern for patients well-being is excellent. My mother was very happy there for the last months of her life. The staff looked after her well.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ginnie H (Guardian of Resident) published on 25 June 2018 Submitted via Website
Overall Experience

Prior to our friend being admitted, we did investigate several homes in this area, some conditions were upsetting and not suitable, but we also received recommendations from friends and medical persons who were happy to recommend The Mallard Court.

The home is clean and well furnished, good facilities, separate TV lounge, separate sitting rooms. Good reception area with facilities to make tea and coffee. Food is excellent and the dining room is spacious and comfortable, also relatives are very welcome to eat with their residents should they so wish. The staff are caring and efficient for the type of patient they are caring for, which can only be bettered if they provided a one to one ratio to each patient which is impossible.

Relatives are very welcome and dealt with efficiently and happily. Gardens are cared for and pleasant to sit in. Entertainment is also provided, and present a good selection of amusements. Fun Days are open to all residents and friends.

Reply from Sarah Kirk, Manager at Barchester Mallard Court Care Home

Thanks Ginnie for your warm comments and all the help you give us too, it really is appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joy S (Friend of Resident) published on 24 May 2018 Submitted via Website
Overall Experience

I have always found the care home to be of excellent quality, the decor and surroundings have a wonderful welcoming homely feel but more than this the staff are very caring and do an extremely hard job very well. All the needs of the residents are met by a really good team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Helen D (Daughter of Resident) published on 8 May 2018 Submitted via Website
Overall Experience

It's like a hotel! Lovely main reception area great dining room and lounge area and we especially like the Conservatory which we have used for a few family get-togethers. The staff are caring who always go the extra mile for mum.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Gill W (Daughter of Resident) published on 3 May 2018 Submitted via Website
Overall Experience

The care staff are first class, always willing to accommodate family requests and deal with daily issues created by residents in a professional and considerate way. Always maintaining the residents' dignity.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kev S (Son of Resident) published on 7 March 2018 Submitted via Website
Overall Experience

Mum came to Mallard Court for palliative care, she was given fabulous care with dignity. Mum was shown respect and care that was second to none. Mum was given everything she needed with staff going above and beyond to keep her comfortable.

Reply from Sarah Kirk, Manager at Barchester Mallard Court Care Home

Kev, your mum is now with the stars, she was a pleasure to have in our home if only a short time. She enjoyed her tipple of port and the company of her loving family, who she drew much comfort from, with love to you all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from June R (Friend of Resident) published on 2 March 2018 Submitted via Postal Card
Overall Experience

Whenever we visit the staff are very welcoming. The public areas and room are very clean and welcoming.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 January 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (53) & Events (0)

News
  • 19 May 2026

    Newly elected Bridlington Town Councillor, Chantelle Elliot, who represents the Old Town Ward has visited Barchester’s Mallard Court Care Home, in Bridlington. Chantelle Elliot, joined residents of the home for...

  • 15 May 2026

    Mallard Court care home, in Bridlington is hosting in partnership with Dementia Forward are hosting a special edition dementia coffee morning during Dementia Action Week, and aims to raise awareness...

  • 08 May 2026

    Residents, families and staff at Mallard Court Care Home in Bridlington residents at dusted off their dancing shoes for their latest Dementia Disco initiative. This time with an 80’s theme!...

Upcoming Events

There are no upcoming events for Barchester Mallard Court Care Home.

Awards / Recognitions (17)

Accreditations

There are no accreditations posted yet for Barchester Mallard Court Care Home.

Meet the Team (10)

Helen Nutton
Helen NuttonJob Title:Operations ManagerJoined: 2025

Hi, my name is Helen Nutton, and I commenced my employment with Barchester in December 2025, as an Operational Manager in Scotland & North East Division. I am a Registered Mental Health Nurse with over 20 years’ experience in a variety of fields in nursing.

I bring a wealth of knowledge and experience from previous roles - Registered Home Manager, Regional Clinical Manager and Turnaround Manager within social care. My ethos is to always have the residents' best interests at the heart of everything I do, providing high standards of care, practices supported by evidence-based research.

I am delighted to be part of such a warm, friendly and passionate team, who want to give their residents the best care they possibly can. I look forward to meeting everyone and being part of such a special team!

Any problems or queries, please advise and feel free to link directly to the home if an alternative image is required.

Michelle Galtress
Michelle GaltressJob Title:Deputy ManagerJoined: 2023
Michelle has worked for Barchester since 2023, as a Unit Manager in our sister home in Malton, before joining Mallard Court as the home's Deputy Manager.

She comes with a wealth of experience, having trained as an Adult Nurse at York University, and previous roles included Respiratory Medicine, Respiratory High Dependency, Community Nursing and as a Disability Analyst.

Michelle is a military wife with 3 children and a love of reading and going to the theatre.

Michelle's dream is to travel the world and experience new cultures.

Rosie Haigh
Rosie HaighJob Title:Home AdministratorJoined: 2023

Hi, my name is Rosie, and I am the Administrator here at Mallard Court. I achieved my level 3 in Health and Social Care and have worked in the care sector for over 23 years.

I initially joined as a Carer and was promoted to Senior Carer, and progressed to the position of Deputy Manager in a care home. I have also trained in the position of Care Coordinator in home care. I have a very caring nature and have really enjoyed my career in the care sector, helping others. I'd look after everyone if I could; family life is my rock, and I would do anything for them if I could.

My husband and I of 16 years, decided to change our lives last year, and moved from Leeds to Bridlington in 2023. I am now employed by Barchester Healthcare here at Mallard Court and hold the position of Administrator, and actually found the perfect role for me. I am really happy to have the opportunity to be involved in talking and being involved in our lovely residents' lives.

Tanya Webster
Tanya WebsterJob Title:Administration AssistantJoined: 2020

Tanya has been a part of the Mallard Court family since 2020 and makes up part of our home's brilliant Admin Team.

She speaks with enthusiasm and warmth about how caring for others has always played a huge part in her life, from looking after her Grandad, and now enriching the lives and caring for our home's residents.

Away from home, Tanya enjoys creating memories with her husband, Nathan and their three children, Harrison, Ruby and Mia. They enjoy new experiences together as a close family of 5 and their cats, Woody and Gypsie.

Michael Thorpe
Michael ThorpeJob Title:Head ChefJoined: 2026

Michael joined the Mallard Court family in the spring of 2026 and is proud to serve as the home's Head Chef.

In his role, he is dedicated to making a positive difference for residents by producing high-quality meals tailored to their individual needs and preferences. As Michael says, "It’s a pleasure to have a platform where I can give back and make a real impact on their daily lives."

Outside of work, Michael remains a passionate cook but also enjoys hiking and exploring the great outdoors with his partner.

Emma Briggs
Emma BriggsJob Title:Senior CarerJoined: 2016

Emma has been a valued member of the Mallard Court family since 2016 and takes great pride in her role within the senior care team.

Care is Emma’s true passion, and she considers serving the Memory Lane community her calling. She is dedicated to supporting both her residents and their loved ones. Outside of work, Emma enjoys staying active by walking and swimming, and she loves spending quality time with her family.

Emmanual Adelowo
Emmanual AdelowoJob Title:Senior CarerJoined: 2026

Emmanual joined the Barchester team in 2026, fulfilling a long-held dream of working for the provider. He is a huge fan of the supportive environment here, often sharing how much he values the incredible teamwork and spirit of his colleagues.

Away from home, Jack is a dedicated football fan. He stays active in the local community by playing for Bridlington’s own Heslerton Football Club.

Emma Bailey
Emma BaileyJob Title:Care AssistantJoined: 2026

Emma joined the Mallard Court family in Spring 2026 as part of our brilliant Care Assistant team.

She is incredibly passionate about her role, speaking warmly of how much she adores spending time with residents and getting to know their unique stories.

Outside of work, Emma enjoys shopping and pamper days. She is also a keen baker with a particular talent for making delicious focaccia.

Mark Ormonroyd
Mark OrmonroydJob Title:Care AssistantJoined: 2020

Mark has been a part of the Mallard Court family since 2020 and makes up part of our team of Care Assistants.

He is incredibly passionate about care and supporting the residents in the home, and takes a lot of satisfaction in learning from his seniors. Mark has always wished to care for others, since caring from his mum at 7 years old.

Away from home, Mark is a keen pool player, enjoys singing and is looking forward to performing at gigs in the local community. On top of all this, Mark also finds time to play for a local football team.

Shannon Adams
Shannon AdamsJob Title:Care AssistantJoined: 2026

Shannon Adams joined the Mallard Court team in 2026, driven by a lifelong calling to care for and support others.

She views her work as a privilege, stating, "Caring for others is more than just a job to me; it is a true calling, and I am grateful for the opportunity to make a meaningful difference in our residents' lives."

Away from her professional duties, Shannon is an outdoor enthusiast who enjoys horse riding and spending time in the sun. She also values her time socialising with friends and finds great balance in staying active and being outdoors.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Mallard Court Care Home to verify any information. View our terms and conditions. Barchester Mallard Court Care Home has an Enhanced Service -more info.