Ashfield Court

I was greeted by a smiling face asking what I would like for breakfast. I was helped to dress and meet some other residents. The staff were all smiling, they were lovely and all introduced themselves over coffee. Then lunch. Then would I like a book or a film? Everyone was happy. It was a home from home. I was going to be here and my worries were allayed. I was glad my family had chosen Ashfield Court for me to live.

My care needs were promptly met, and I felt relaxed and secure with a 24hr call button, and went home after 2 weeks better than I went in. Thank you for your care.

The staff have such a deep reserve of kindness. They're very friendly too.

My mum needed a couple of weeks' respite following a recent illness, and she had a comfortable stay in Ashfield Court Care Home. She had a lovely room with an outlook onto the courtyard and enjoyed being able to sit and watch the sky, nature and weather change. She felt safe and secure. The staff were so kind to her, and she commented on this. She also needed a different mattress, and this was organised quickly for her, and then she had comfortable rest. There is an excellent programme of activities for residents to partake in, but Mum would have done more if she had felt well. In summary, she was well looked after, and I was happy knowing that she was in the good hands of a lovely, caring team.

A welcoming, caring, friendly environment. Dad has been very well cared for since moving in last summer.

My mother of 93 was drawn to Ashfield Court but its sense of family. Since arriving she has found herself surrounded by kindness and patience. Carers quickly got to know mum's character and her preferred routines. They gave her the space to settle in at her own pace. She has enjoyed being able to go outside, tend plants, explore the library, watch a film and begin to make friends. Meals are a highlight, and she can't speak highly enough of the chef. Her health and happiness have increased because of this. I did worry that mum may feel isolated living at the top of the building, but she loves the view, is frequently checked in on and enjoys an independent morning walk around the building. Many of the staff have been part of the team for many years and obviously enjoy caring. Mum has begun to trust that she only has to ask for what she needs, and nothing is too much trouble. Mum feels safe. Having a nursing team on site helps and a to of her anxieties have been lifted. So too have mine and I can relax into simply being a daughter again.

The care my dad receives at Ashfield Court is fantastic and just right for him. They seem to 'get dad'. All members of staff from management, admin, nurses, carers, cleaners, dining room, activities, volunteers etc are professional and friendly and they spend time even though they may not have time. A massive thank you to each and every one for making Dad's last however long special.

My father moved into Ashfield Court in March 2021 with 3 months of funding for end-of-life care. Now 3.5 years on and aged 98 I cannot fault the care he has received. He enjoys the mix of activities provided and quiet time in his room. Volunteers assist him with hospital visits and the library supplies large print books. Ashfield Court is a very pleasant and caring place to visit. Thank you.

From our first visit selecting Ashfield Court for my Mum to our last visit following her death, this home was welcoming supportive and kind. The friendly feeling of a real home was always present and the care was warm, compassionate and excellent. Mum felt safe and cherished and so did we. So thank you so much.

Always welcoming to residents family and visitors. Cheerful family atmosphere with fantastic staff. I have recommended the home to others as happy with the high quality of care provided.

My mother and stepfather came into Ashfield Court just before the first lockdown. They were there until December 2023 (Mum) and June 2024 (stepfather). During that time, the nursing home had to deal with Covid and all that followed. The nursing care has been excellent throughout that difficult 4 year period.

From our first visit, we felt that Ashfield Court would be a lovely place for Mum to live and that they could offer all the support she needs. The staff are fabulous and have made every effort to help Mum settle in and live as good a life as possible. We know she is in good hands, and that helps us so much. The biggest possible thank you to everyone at Ashfield Court.

Mum went in for respite and has now decided to stay permanently. Mum has settled in well and the staff are friendly and caring. Communication between and with staff is excellent, particularly regarding any concerns and medical issues. Always the same staff members of staff which is important to Mum.

The entire team are conscientious, patient and understanding.

They assisted me in my recovery and I remain grateful to one and all. Thank you.

All the staff provide excellent support and care to all the residents interacting in a very friendly manner with the residents and also the visitors. In this regard, now the need for masks has been removed, the relationships between staff, residents and visitors are more normal and enjoyable. All the facilities are bright, well-decorated and spotlessly clean. Where paintings and items from home can be placed in the resident's room, it makes it more comfortable and friendly. I particularly look forward to joining in with a cup of tea and biscuit in the afternoon, not forgetting a glass of wine on a Friday.

My father stayed at Ashfield Court for just over a year. The manager and the whole team were simply brilliant. Dad was treated with care, love and respect. Thank you!

This is my first experience of residential care. All the staff here are helpful and friendly. There has been some staff shortages during June, however, this is now easing with new staff coming in rather than agency staff.

Wonderful, caring home from home. Lovely thoughtful staff who treat residents and family with dignity and respect.

In difficult circumstances, the management and staff are doing a great job. My mother has settled in and the staff are now getting used to her needs. The staff seem friendly and caring and take on board my requests and are always willing to keep me up to date on her care plan.