Ashfield Court

3 Tewit Well Road, Harrogate HG2 8JG
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9.6 49 Reviews
  • Ashfield Court, Harrogate
Ashfield Court Nursing Home is located close to the Stray public parkland on Tewitt Well Road and walking distance to many of the local attractions in the town centre. This glamourous, late 1800s building was the former Barnardo’s Roberts Memorial Home, used to care for boys from 1910 until 1947 when the home first became a convalescent home. The home, which has retained many of its original features, specialises in care for adult services, including nursing, residential, respite and palliative care, as well as opening its doors to the public as a day care centre.

Inside the home, which is located over 3 floors, you will find a modern lounge, comfortable dining rooms and conservatory on the ground floor. The bedrooms in the basement boast access to a private, secure courtyard, spacious lounge and dining room. All of the bedrooms have ensuite facilities are provided with furniture and there are communal shower rooms and bath amenities.

Parking is available on the main road and side streets to the home for visitors accessing the home by car. The number 36, A2 Flyer and X52.

They have two dedicated activities coordinators on-site and residents enjoy activities in and out of the home which includes trips out, entertainers in the home, crafts, prize bingo, gardening, home baking, dominos, knit and knatter club and activities for special events. For residents who do enjoy quiet time to themselves, there are board games available as well as 1-1 time in resident bedrooms.

They have a 5-star award in Food Hygiene and believe food is a huge aspect of their care at Ashfield Court. Residents enjoy a cooked breakfast, choice of lunch and dinner meals, supper and hospitality trolley with drinks and cakes throughout the day.

Their door is always open to visitors and they will be delighted to send you further information in the post including brochure, sample menu and sample activities pack.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 45 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1310
  • Self-Funded Nursing Care: from £1672

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact Ashfield Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Les Marshall (Care Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2004
  • Number of floors: 2

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (4)

Visiting

  • No restriction on visiting hours.

Parking

  • On site parking available.

Ashfield Court Reviews (49)

9.6

Ashfield Court has a Review Score of 9.6 (9.629) out of 10, based on 9 reviews in the last 2 years.
Over all time Ashfield Court has 49 reviews.

Overall Experience
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Reviewer Connection to Ashfield Court
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Total of 49, showing 41-49
Review from Angela B (Daughter of Resident) published on 8 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident here for the last three months and is terminally ill. Although he is not able to leave his room he is superbly looked after by friendly, caring and compassionate staff. He loves his room and feels safe and cared for. I am extremely impressed by the staff the cleanliness
and how you are encouraged to visit any time of the day or night and the willingness to accommodate the wishes of residents and their families.
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Review from Sally M (Daughter of Resident) published on 18 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was taken into Ashfield Court for the last few weeks of his life. Obviously, this is a very difficult time and a very difficult decision wanting him to feel cared for and as comfortable as possible wanting him to do the very best we could for him.


From the moment he arrived at Ashfield

Court all my worries about his care had I made the right decision disappeared. Dad was instantly taken care of with kindness and compassion. He was always clean and I know he felt safe.
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Review from David Y (Son of Resident) published on 19 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ashfield Court has provided excellent care and no fault could be found. Preliminary information and assessment was thorough and the home was very flexible in arrangements. Ashfield is thoroughly clean, well maintained and equipped. All staff were remarkably friendly, kind, helpful and cheerful, with
good teamwork. The overall impression was of a caring family, with appropriate stimulation through physical and verbal activities. The staff encouraged visits from friends and family of all ages and were mindful of personal wishes and respectful to residents. Very well done.
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Review from Ellen H (Sister of Resident) published on 12 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is in the home and she couldn't get better care. She has 24 hour nursing care. The home is so clean. When I go, everybody is very nice and kind.
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Review from Jules B (Sister of Resident) published on 9 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ashfield Court is always a welcoming and happy place to visit. Staff are friendly, helpful and kind. The environment is always clean and tidy and a great effort is made to celebrate anything that needs celebrating! and to make the place look attractive. I believe that residents are treated with love
and respect and compassion and you can't ask for more that that!
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Review from Betty T (Friend of Resident) published on 23 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I chose Ashfield Court for my friend from among the many I saw and visited in Harrogate. I have not been disappointed. My friend did not want to leave her own home so the transition was difficult. She is still not fully 100% happy but that is her not the home. The staff do all they can to help her,
she is well looked after; she is clean - her clothes are clean; her room is clean and she is well fed. There are numerous activities but she chooses not to take part - which is a great shame. I feel I could not have chosen better for her.
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Review from Michael N (Son of Resident) published on 8 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been resident for the past three weeks for nursing care. She is 88 and has pancreatic and liver cancer. She loved the home and her room form the beginning and the staff have been exceptional, from all the domestic staff, nurses and administration and management. They even counsel my family
who have been quite distraught about my mothers diagnosis. Honestly, I have never met a more helpful, friendly and compassionate set of people in my life. Word of mouth and a visit was all it needed for my mother and I to choose Ashfield Court thank you.
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Review from Joyce S (Friend of Resident) published on 14 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care is excellent at all times of the day and night. A warm, friendly atmosphere within the home. Clean and well looked after. Many activities take place each week/ residents are treated respectively.
Dining area always looks nice, tables have flowers on etc. All management and staff are approachable
at any time. Go out of their way to help residents. The manager always has a smile for all the residents.
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Review from Alex C (Son of Resident) published on 14 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Exceptional wonderful management and staff working hard to provide an excellent care service to all their residents.
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Current Review Score: 9.6 (9.629)

Overview of Review Score

The Review Score of 9.6 (9.629) out of 10 for Ashfield Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.729 for Ashfield Court is calculated as follows: ( (83 Excellents x 5) + (19 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 107 Ratings = 4.729
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Ashfield Court is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 9 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Jun 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (1)

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Les Marshall

Job Title: Care Home Manager Joined: 2011

Hello, I am Les your Home Manager at Ashfield Court.


I qualified as a Registered General Nurse (RGN) in 1997 after volunteering on a hospital ward and realised my passion for care.


I came to Rosedale in 2011 as a nurse and worked my way to a deputy position at the home becoming Deputy Manager in 2014 and then Manager in August 2019.


Les believe the most important aspect of a happy care home is ensuring that his residents and staff are happy and well looked after. By supporting the staff at the home and ensuring they are getting the best out of what they are doing and achieving their goals makes Ashfield Court the wonderful home it is.


We are one big happy family at Ashfield Court.

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