St Catherine's Dementia Care Home

East Lane, Shipton-by-Beningbrough, York YO30 1AH
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9.7 76 Reviews
  • St Catherine's Dementia Care Home, York
St Catherine’s sits within Wellburn’s portfolio of luxury care homes, and is set in the beautiful and picturesque village of Shipton.

The dementia-friendly interior and exteriors at St Catherine’s come together to create a beautifully modern dementia care home.

The 28 bedroom suites are designed to give residents luxury, privacy and independence.

Staff recognise the importance of recreational activities, and with a dedicated activities coordinator who plans each day based on the lifestyle preferences and abilities of the residents, there is always a full programme of events on offer.

Also, located within the grounds of St Catherine’s is The Manor, a groundbreaking home providing a safe space entirely dedicated to people who live with young onset dementia.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £2400
  • Self-Funded Residential Dementia Care: £1300 – £2400
  • RESPITE Self-Funded Residential Care: £1300 – £2400
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £2400

Room rates at St Catherine's and The Manor at St Catherine's cover the individuals' personal care needs, their private room, laundry services, daily wellbeing planner (a wide variety of activities and events tailored to the service users including minibus trips) all main meals and regular snacks and refreshments. The rate does not cover private costs such as a hairdresser fee, although a hairdresser does visit the home on a weekly basis.

These prices are only a guideline, please contact St Catherine's Dementia Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Lee Dale (Senior Manager)

Local Authority / Social Services

Admission Criteria

  • Admission based on a care assessment completed by the home team to ensure if we can meet the needs of the prospective user.
  • Ages 30+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (39)
  • Single Rooms with Ensuite Wet Room (39)

Visiting

  • St Catherine's and The Manor at St Catherine's welcome visitors of their residents and clients to the home and aim to be as flexible as possible. Visitors are welcome to pop-in, but calling the home to pre-arrange a visit is preferred.

Parking

  • Private parking on-site available.

St Catherine's Dementia Care Home Reviews (76)

9.7

St Catherine's Dementia Care Home has a Review Score of 9.7 (9.690) out of 10, based on 13 reviews in the last 2 years.
Over all time St Catherine's Dementia Care Home has 76 reviews.

Overall Experience
  • 58
  • 18
  • 0
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Date Published
  • 76
  • 10
  • 13
  • 13
  • 63
Reviewer Connection to St Catherine's Dementia Care Home
  • 32
  • 12
  • 12
  • 7
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 76, showing 21-40
Review from Philip R (Husband of Resident) published on 6 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy and content with the excellent care that my wife receives on a daily basis. The staff are well trained, kind, and considerate at all times. The facilities are first class and always immaculate, and her bedroom is always kept tidy and very clean by the staff. The food always looks tasty,
nutritious and varied. All in all, I would not hesitate to recommend the home for any family members.
Reply from Wellburn Care Homes, Marketing Co-ordinator at St Catherine's Dementia Care Home

Thank you for your lovely review of our St Catherine's Home. We are so pleased you are happy with the care your wife is receiving and it sounds as though she is really enjoying her time with us which is great to hear. We will make sure to pass on your kind words to the rest of the team at St Catherine's.

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Review from Diane R (Daughter of Resident) published on 3 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My family and I feel Mum is well cared for in a very loving environment. All the staff feel like extended family, and we all have Mum's best interests at heart. Always lots of activities and treats, and our visits are in the garden room, which is a mixed communal area, which is very nice, also gives
us a chance to meet the other residents that Mum "lives" with.
Reply from Isobel Moran, Marketing Co-ordinator at St Catherine's Dementia Care Home

Thank you for your lovely review of our St Catherine's home. We are so pleased your mother is settled and happy and is enjoying the various activities we provide! We will make sure to pass on your kind review to the rest of the team at St Catherine's.

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Review from Judith P (Daughter of Resident) published on 3 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
St Catherine's has been the best thing to happen for Dad for a long time. He is happy and well cared for, and we are very glad that he is able to live here. The residential areas are lovely and have a very calming effect on residents and visitors alike. The staff are extremely caring and treat the residents
like their own family.
Reply from Wellburn Care Homes, Marketing Co-ordinator at St Catherine's Dementia Care Home

Thank you so much for your lovely review of our St Catherine's home. We are so pleased your Dad is enjoying his time with us, and it is so lovely to hear that he sees the other staff and residents as his own family! We will, of course, make sure to pass on your kind words to the rest of the team at St Catherine's.

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Review from J M (Wife of Resident) published on 3 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very good and have known my husband for a long time. They go the extra mile to understand him with his speech problems. The dynamics of the home keep changing when new residents arrive, this can be disruptive at times. Hopefully, in summer, the residents can be taken outside more and go
on trips.
Reply from Wellburn Care Homes, Marketing Co-ordinator at St Catherine's Dementia Care Home

Thank you for your kind review of St Catherine’s and feedback too. St Catherine’s does have at least two minibus trips scheduled per month as per Wellburns minibus schedule and also sometimes has access to a vehicle for smaller or individual trips out. All our residents also have access to St Catherine’s outdoor sensory garden. Understandably, with the nature of care and as new residents are admitted to our services, we acknowledge some of these new residents may take longer to become settled than others. Generally, our residents come into our homes with varying levels of needs, so we try to accommodate them as best we can.

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Review from M D (Granddaughter of Resident) published on 3 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are very pleased with the care my grandmother has received. The food, facilities and rooms are of high quality, and the staff are very friendly and helpful.
We arranged to find a care home that could care for my grandmother when her dementia advanced. Thankfully, St Catherine's does not turn anyone
away and is able to care for all levels.
Reply from Isobel Moran, Marketing Co-ordinator at St Catherine's Dementia Care Home

Thank you for your lovely review of our St Catherine's home. We are so pleased you are happy with the level of care your grandmother is receiving and will make sure to pass on your kind comments to the rest of the staff at St Catherine's.

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Review from Cedric H (Husband of Resident) published on 2 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the home. Everything is excellent, from the loving care she receives. We feel over the last few months, she has really settled and seems happy in her new environment and gets all the care she needs.
Reply from Wellburn Care Homes, Marketing Co-ordinator at St Catherine's Dementia Care Home

Thank you for your lovely review of our St Catherine's home - we are so pleased your wife is settled and is enjoying her time with us and we are so glad to hear you are pleased with the level of care she is receiving too. We will make sure to pass on your comments to the rest of the team at St Catherine's.

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Review from Enid B (Daughter of Resident) published on 22 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely pleased with teh care my father receives. The staff are all very kind and considerate. Recently, my dad was very poorly, with the care he had from everyone, he is back to his normal self. Thank you to everyone for that.
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Review from M L (Husband of Resident) published on 16 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I visit St Catherine's, which is pretty regularly, I am always met with a warm welcome. Whenever I ring St Catherine's it is like speaking with an old friend. The St Catherine's staff look after my wife to a standard I can't, but thankful enough for. Long may St Catherine's be able to take care
of my wife. Thank you!
Reply from Charlotte Frankland, Marketing Executive at St Catherine's Dementia Care Home

Thank you for your review of St Catherine's. I will pass your comments onto the team.

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Review from Wal W (Husband of Resident) published on 12 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident and in the care of the staff at St Catherine's since October 2020. During this time, I have had no concerns for her well being whatsoever. The staff are kind, professional and caring. All I could ask for in the situation.
Reply from Charlotte Frankland, Marketing Executive at St Catherine's Dementia Care Home

Thank you for your review of St Catherine's! I will pass your comments onto the team.

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Review from Helen J (Wife of Resident) published on 28 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really lovely seeing my husband in the garden surrounded by beautiful plants. He looks so happy and pleased to see me and his grandson. We were greeted by the lovely care lady, all the care they give him is wonderful. Thank you all.
Reply from Charlotte Frankland, Marketing Executive at St Catherine's Dementia Care Home

Thank you so much for your lovely review of St Catherines! I will pass your comments onto the team.

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Review from Carolyn L (Wife of Resident) published on 28 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would recommend St Catherine's to everybody. It's a fantastic place, and the care given to my husband has been first class. Everybody is so kind and caring, that is so lovely to see. Nothing ever seems to be too much trouble for them. My husband is always clean, fed well, and all his needs are taken
care of. The staff are all amazing. Thank you.
Reply from Charlotte Frankland, Marketing Executive at St Catherine's Dementia Care Home

Thank you so much for your lovely review of St Catherines! I will pass your comments onto the team.

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Review from Karen M (Daughter of Resident) published on 27 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really happy with everything to do with the care in the home. Dad is so happy here, and the staff are brilliant - nothing is too much trouble.
Reply from Charlotte Frankland, Marketing Executive at St Catherine's Dementia Care Home

Thank you for your lovely review of St Catherine's! I will pass your comments onto the team.

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Review from Lesley M (Power of Attorney of Resident) published on 7 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A relaxed, friendly but highly professional approach by staff, who clearly understand the problems associated with dementia. It is good to see that staff are comfortable with touching and cuddling residents, much needed, especially in these strange times.
Reply from Charlotte Frankland, Marketing Executive at St Catherine's Dementia Care Home

Thank you so much for your lovely review of St Catherine's. I will pass your comments onto the team.

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Review from Caralynne W (Daughter of Resident) published on 18 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted with all the facilities, care and support are excellent. Have two particular ladies is an amazing support to my mummy, myself and family. All the staff are more than kind, caring and helpful all the time.
Reply from Charlotte Frankland, Marketing Executive at St Catherine's Dementia Care Home

Thank you for your lovely review of St Catherines; I will pass your comments onto our team.

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Review from Jack W (Husband of Resident) published on 18 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with how well my wife has settled into St Catherine's community. The staff are very supportive, friendly and full of enthusiasm. It's a pleasure to visits (pod) my wife and the staff members that accompany her into the pod.
Reply from Charlotte Frankland, Marketing Executive at St Catherine's Dementia Care Home

Thank you for your lovely review of St Catherine's! I will pass your comments onto the team.

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Review from Shona T (Daughter of Resident) published on 11 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the standard of care my dad has received. He has settled very well, and the nursing staff have moved mountains to give him a good experience. I'm very grateful.
Reply from Charlotte Frankland, Marketing Executive at St Catherine's Dementia Care Home

Thank you for your lovely review of St Catherine's. I will pass your comments onto the team.

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Review from Lauren D (Niece of Resident) published on 11 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at St Catherine's have done an amazing job this year. They have ensured the residents have continued to feel safe and loved when family have not been able to visit. Staff have bent over backwards to facilitate visits and ensure contact is kept between families (and dogs!) Thank you so much.
Reply from Charlotte Frankland, Marketing Executive at St Catherine's Dementia Care Home

Thank you for your lovely review of St Catherine's. I will pass your comments onto the team.

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Review from Melanie S (Daughter of Resident) published on 10 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The St Catherin's pod is superb in the circumstances. Everything needed is here, lovely and warm, very welcoming. It felt very safe for both parties. The visit was a great success. Thank you.
Reply from Charlotte Frankland, Marketing Executive at St Catherine's Dementia Care Home

Thank you for your lovely review for St Catherine's, I will pass your comments onto the team x

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Review from E P (Friend of Resident) published on 3 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with my reception at St Catherine's.
Always most friendly, kind and welcoming.
Reply from Charlotte Frankland, Marketing Executive at St Catherine's Dementia Care Home

Thank you so much for your review of St Catherine's. I will pass your comments onto the team.

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Review from Jane S (Daughter of Resident) published on 2 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During his two years plus at St Catherine's home, he was treated with kindness, respect and dignity. The staff kept me informed every step of the way. My heartfelt thanks for making his final years as comfortable and happy as you did.
Reply from Charlotte Frankland, Marketing Executive at St Catherine's Dementia Care Home

Thank you for your lovely review of St Catherine's. I will pass your comments onto the team.

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  • Treated with Dignity
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Current Review Score: 9.7 (9.690)

Overview of Review Score

The Review Score of 9.7 (9.690) out of 10 for St Catherine's Dementia Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.690 for St Catherine's Dementia Care Home is calculated as follows: ( (112 Excellents x 5) + (38 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 155 Ratings = 4.69
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Catherine's Dementia Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Sep 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (2)

Lee

Lee Dale

Job Title: Senior Manager - Dementia Services Joined: 2021

Lee has worked in the health and social care sector since 2004. Within this time, he has covered many roles working his way up from Care Assistant and previously a Peripatetic and Turnaround Manager before becoming Home Manager at St George’s, Glenholme House and Eighton Lodge. Lee currently is the Senior Manager at our Specialist dementia homes, St Catherine’s and The Manor at St Catherine’s.


Having worked in care management for 10 years, managing his first home at the age of 24, Lee brings a wealth of knowledge and experience in residential, dementia and nursing care.


Qualifications include:
- NVQ Levels 2, 3 & 5
- Level 3 Administration of Medication
- Moving & Handling Train the Trainer
- Basic Life Support Train the Trainer

Lindsey

Lindsey Mckee

Job Title: Deputy Manager Joined: 2008

Lindsey's career with Wellburn started in 2008 at St Catherine's as a part-time administrator before she gradually began working shifts as a care assistant alongside her role as an administrator. Lindsey then became a full-time administrator before being promoted to Senior Support Worker at St Catherine's in 2023. In 2024, Lindsey was recently promoted to Deputy Manager of St Catherine's and The Manor at St Catherine's.


Qualifications include:
NVQ Level 3 in Health & Social Care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Catherine's Dementia Care Home to verify any information. View our terms and conditions. St Catherine's Dementia Care Home has an Enhanced Service - more info.