St Catherine's Dementia Care Home

East Lane, Shipton-by-Beningbrough, York YO30 1AH
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9.7 76 Reviews
  • St Catherine's Dementia Care Home, York
St Catherine’s sits within Wellburn’s portfolio of luxury care homes, and is set in the beautiful and picturesque village of Shipton.

The dementia-friendly interior and exteriors at St Catherine’s come together to create a beautifully modern dementia care home.

The 28 bedroom suites are designed to give residents luxury, privacy and independence.

Staff recognise the importance of recreational activities, and with a dedicated activities coordinator who plans each day based on the lifestyle preferences and abilities of the residents, there is always a full programme of events on offer.

Also, located within the grounds of St Catherine’s is The Manor, a groundbreaking home providing a safe space entirely dedicated to people who live with young onset dementia.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £2400
  • Self-Funded Residential Dementia Care: £1300 – £2400
  • RESPITE Self-Funded Residential Care: £1300 – £2400
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £2400

Room rates at St Catherine's and The Manor at St Catherine's cover the individuals' personal care needs, their private room, laundry services, daily wellbeing planner (a wide variety of activities and events tailored to the service users including minibus trips) all main meals and regular snacks and refreshments. The rate does not cover private costs such as a hairdresser fee, although a hairdresser does visit the home on a weekly basis.

These prices are only a guideline, please contact St Catherine's Dementia Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Lee Dale (Senior Manager)

Local Authority / Social Services

Admission Criteria

  • Admission based on a care assessment completed by the home team to ensure if we can meet the needs of the prospective user.
  • Ages 30+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (39)
  • Single Rooms with Ensuite Wet Room (39)

Visiting

  • St Catherine's and The Manor at St Catherine's welcome visitors of their residents and clients to the home and aim to be as flexible as possible. Visitors are welcome to pop-in, but calling the home to pre-arrange a visit is preferred.

Parking

  • Private parking on-site available.

St Catherine's Dementia Care Home Reviews (76)

9.7

St Catherine's Dementia Care Home has a Review Score of 9.7 (9.690) out of 10, based on 13 reviews in the last 2 years.
Over all time St Catherine's Dementia Care Home has 76 reviews.

Overall Experience
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Date Published
  • 76
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Reviewer Connection to St Catherine's Dementia Care Home
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Total of 76, showing 61-76
Review from Andrew K (Son of Resident) published on 17 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are happy with the care my father is receiving at St Catherine's and more importantly, so is my father. He praises the care staff and their care and attention as well as the cleanliness. His only gripe appears to be about the quality of food at times.
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Review from Alison D (Daughter of Resident) published on 15 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Found a friendly, welcoming atmosphere and a caring environment, like a large family home.
Staff always helpful and sensitive in dealing with relatives. The staff were particularly caring during dads last few days and could have done more. We have no complaints at all.
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Review from D W (Son of Resident) published on 15 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very high-quality care. Efficient, friendly approach and food is good. Communication with me is excellent regarding health concerns and personal care. Well staffed with good record keeping.
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Review from D B (Son of Resident) published on 7 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was a resident at St Catherine's for 7years. She was treated with kindness, love and respect. Nothing was ever too much trouble for the staff. In the last year of mum's life, a new manager was put in place and with her team, in my eyes, have stepped up the game plan, I.E. All staff seemed to
have a lot more training courses and staff appeared happier.
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Review from Adrian M (Son of Resident) published on 26 October 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been a resident of the home for the past 10 months and is much more content/relaxed than when she was living on her own. She often comments how lucky she is to be a resident here. She feels safe and secure, which is reassuring to her family. The staff are very attentive to all the resident's
needs, and they show a huge amount of compassion and support.
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Review from David C (Nephew of Resident) published on 23 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My opinion of St Catherine's care home could not be higher.


The standard of the care my auntie receives from staff and management is first class and could not be improved.

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Review from Linda P (Daughter of Resident) published on 9 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are extremely happy with the care our mum is getting at St Catherine's. All the nurses and carers are kind, considerate and look after all the residents so well.
The food is excellent and they spend time with each resident making sure they are eating well. They serve regular drinks and snacks, making
sure all residents are hydrated. The home is always clean and the manager is always working hard in the office making sure the home is run well, but best of all the wonderful staff are caring for the residents in a fantastic way.


What a gem of a home we have found!! (and I can say this because our mum aged 83 now has spent her whole life in mental health units, hospitals and care homes). Well Done St Catherine's and Wellburn you are very lucky to have such a great team!

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Review from Barbara G (Daughter of Resident) published on 20 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is brilliant. The staff look after my mum with the utmost care. Nothing is too much trouble. They let us know when there is a problem. The staff are so friendly when I visit. I would recommend this home to anybody and I do. I feel happy leaving my mum in the care of this home.
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Review from E A H (Daughter of Resident) published on 18 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been a resident at the above since August 2010. Initially through lack of mobility, hospitalised following a fall she required 24-hour nursing care. She was then positively diagnosed with dementia and moved on to the mews. Eventually, her personal care needs became more urgent and she was moved
to another room in 2015-2016. She is now is bed 24/7 but the care she receives is still outstanding. She is encouraged to eat and drink by all staff despite her abusive tongue. Activities coordinator includes her in all that they do. Eg Mother's Day, Remembrance Day, Summer Barbecue etc. It really is home from home and we all feel like part of a huge family.
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Review from L W (Daughter of Resident) published on 14 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has lived there for a few years now and we have been pleased with the way the staff respond to her changing needs.


My only criticism is that there is a regular turn over of staff which is a shame as there have been some extremely motivated people who, for whatever reason, have moved on.


Mum's

dementia makes it hard to express herself but she always appears happy in her environment.
Reply from Sophie Maccormack, Marketing Assistant at St Catherine's Dementia Care Home

I would like to start by thanking you for your comments, we are very pleased to see that on the whole, you find the services we provide to be good.
In response to the comment you have made about our staff turn over, unfortunately, care tends to be a transient industry in which staff do move around. Over the last year Wellburn Care Homes have been concentrating on improving our recruitment and retention procedures and hope that going forward this will provide more stability in the staff team.
Many of the staff who are now leaving are doing so for career development and are able to do this due to the training and experience they have received through Wellburn Care Homes, we wish them all well in their future careers.

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Review from G D (Daughter of Resident) published on 14 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are so very pleased with the care our mum has received and is receiving here at St Catherine's. The care giving staff are so kind and understanding of all the residents' needs. They are extremely welcoming to us as family. Regular activities provide the residents with a great deal of stimulation.
My sister and I would definitely recommend St Catherines to someone searching for a homely, caring placement for a member of a family.
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Review from B S (Daughter of Resident) published on 4 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Have found the staff very helpful and kind to all residents.
My mother seems very happy and content with the care provided.
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Review from Valerie B (Wife of Resident) published on 19 December 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
If I needed proof that my husband is extremely happy at St Catherine's Residential & Nursing Home, his return to the home from a three week period in hospital was proof enough: he showed how happy he was to be back with immediate effect! In fact, it was astonishing to see the transformation within a
few short hours of his return. The care and attention he receives are beyond good: the staff are incredible and go out of their way to ensure the wellbeing and safety of the residents in their care. The smile on my husband's face, a smile I did not see at all during his hospitalisation, returned almost immediately he was back in his room, which made me smile too! I hate to leave him but it is so nice to have the reassurance that he is so well cared for.
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Review from J T (Daughter of Resident) published on 13 October 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been a resident at St Catherine's for over three years. The staff are outstanding; they have endless patience, are courteous, affectionate, extremely kind and understanding, and somehow always retain their excellent sense of humour. The care my mother receives is personalised, compassionate,
and has evolved as her condition has altered; I am always consulted and involved in decisions that involve how the staff support her. A big thank you to the Manager and the team
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Review from John B (Husband of Resident) published on 21 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident for three years. I visit daily and since the present management took over I have been delighted with the care. As my wife has been in two hospitals and three care homes, I would suggest that mine is a reliable opinion.
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Review from Catherine S (Daughter of Resident) published on 30 October 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care workers and nurses are fantastic, so patient and understanding, my mum feels she has now many good friends especially the staff. This is the third Dementia Care Home in fifteen months and now one year on still very confused due to the dementia, thankfully finally settled identifying St Catherine's
as her home.
Many Thanks
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Current Review Score: 9.7 (9.690)

Overview of Review Score

The Review Score of 9.7 (9.690) out of 10 for St Catherine's Dementia Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.690 for St Catherine's Dementia Care Home is calculated as follows: ( (112 Excellents x 5) + (38 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 155 Ratings = 4.69
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Catherine's Dementia Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Sep 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (2)

Lee

Lee Dale

Job Title: Senior Manager - Dementia Services Joined: 2021

Lee has worked in the health and social care sector since 2004. Within this time, he has covered many roles working his way up from Care Assistant and previously a Peripatetic and Turnaround Manager before becoming Home Manager at St George’s, Glenholme House and Eighton Lodge. Lee currently is the Senior Manager at our Specialist dementia homes, St Catherine’s and The Manor at St Catherine’s.


Having worked in care management for 10 years, managing his first home at the age of 24, Lee brings a wealth of knowledge and experience in residential, dementia and nursing care.


Qualifications include:
- NVQ Levels 2, 3 & 5
- Level 3 Administration of Medication
- Moving & Handling Train the Trainer
- Basic Life Support Train the Trainer

Lindsey

Lindsey Mckee

Job Title: Deputy Manager Joined: 2008

Lindsey's career with Wellburn started in 2008 at St Catherine's as a part-time administrator before she gradually began working shifts as a care assistant alongside her role as an administrator. Lindsey then became a full-time administrator before being promoted to Senior Support Worker at St Catherine's in 2023. In 2024, Lindsey was recently promoted to Deputy Manager of St Catherine's and The Manor at St Catherine's.


Qualifications include:
NVQ Level 3 in Health & Social Care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Catherine's Dementia Care Home to verify any information. View our terms and conditions. St Catherine's Dementia Care Home has an Enhanced Service - more info.