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Barchester Dales Care Home

Draughton, Skipton, North Yorkshire BD23 6DU
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We could not have asked for a better care home for our dad.Natalie T(Daughter of Resident/Service User)
Barchester Dales Care Home, Skipton
There is a nice homely atmosphere.Suzanne K(Daughter of Resident/Service User)
Barchester Dales Care Home, Skipton
The food is amazing and the dining room gives residents the restaurant atmosphere.Sharon D(Daughter of Resident/Service User)
Barchester Dales Care Home, Skipton

The Dales looks beyond its duty to provide excellent Nursing care. It is also a vibrant, active community with a full and varied programme of social and leisure pursuits, including organised musical and other events plus trips and excursions, which enable residents to enjoy a stimulating and busy lifestyle.

Above all, it is committed to helping its residents, their families and friends feel totally at home. The team believe this...  

Care Provided by Barchester Dales Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,377N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Dales Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Roisin Doyle (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (46)
  • Couples/Companion Rooms (5)

Barchester Dales Care Home Reviews (71)

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9.3

Barchester Dales Care Home has a Review Score of 9.3 (9.254) out of 10, based on 10 reviews in the last 2 years. Over all time Barchester Dales Care Home has 71 reviews.

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Showing 71 reviews matching selected criteria
Review from A S (Daughter of Resident) published on 12 May 2026 Submitted via Postal Card
Overall Experience

We have always been impressed by the standards of care and nursing care given to my mum, since coming into care. The staff are extremely kind, attentive, and friendly to my mum and to us as her family. We are so happy that this is the carehome she now resides in. I feel confident that my mum is being given the care and attention that she needs, and that she is safe.

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Review from Deborah W (Partner of Resident) published on 12 May 2026 Submitted via Postal Card
Overall Experience

Excellent in every way. I find the staff wonderful, from the nurses, cleaners, kitchen and laundry service. Every time that I visit, I am greeted by members of staff and I feel the warmth from them. A truly wonderful Care Home.

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Review from Helen H (Daughter of Resident) published on 28 April 2026 Submitted via Postal Card
Overall Experience
In other care settings it has been made clear that mum was now their responsibility not mine and they alone would make any decisions regarding mum's care. This is not the approach at The Dales.
The nursing staff discuss any concerns with me and keep me involved at all time. It genuinely feels like we are working together in mum's best interests and they remember that she is still my mum and still care about what happens to her.

Mum is very reluctant to eat and drink but the staff have gone to great lengths to find foods which will tempt her (usually ice cream and bourbon biscuits). They have endless patience encouraging her and tempting her to eat. Mym could not be getting better care.

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Review from F M (Friend of Resident) published on 24 December 2025 Submitted via Postal Card
Overall Experience

I have noted on several occasions that residents can be largely ignored while staff are on their phones. This is particularly sad for more lucid residents who are sometimes treated like naughty children. Today I observed 4 of 5 staff all on their phones (4:15 pm) whilst one resident repeatedly asked to be moved near another resident so they could talk. There is little social interactions. Jigsaw I bought in months ago has never been touched (as far as I am aware). I wasn't going to complete the review, but was persuaded to by your receptionist.

Reply from Feedback Team, The Feedback Team at Barchester Dales Care Home

Thanks for taking the time to leave your review. We're sorry to hear you've been unhappy with your experience at our Dales Care Home. Our staff members are using a company device for planning and recording care, be reassured our staff are not permitted to use personal devices whilst working...  

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Review from Valerie H (Daughter of Resident) published on 21 July 2025 Submitted via Postal Card
Overall Experience

Lovely care home, very friendly and comfy. My mum loves the food, the view from the windows. Garden outside well kept, colourful. Lots of outdoor seeting. Very happy with our choice this was a big deal for us. All staff kind and willing to have a chat. Would like to see more activities that have the residents involved eg - craft making, crochet, seed planting, bingo, dominoes, games, etc.

Reply from Roisin Doyle, General Manager at Barchester Dales Care Home

Thank you for your kind words. Its lovely to hear your mum is enjoying the food and the views. I have passed on your ideas for activities to Kay and she will ensure she adds these

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Review from Mary P (Respite Resident) published on 17 June 2025 Submitted via Postal Card
Overall Experience

On arriving at The Dales it felt as though I was walking into my home and family. The staff, without exception, have been so caring, supportive and eager to make my 2 week respite a positive experience. My accommodation and food have been top quality and of an incredibly high standard providing me with any requests I made instantly, nothing was too much trouble - wonderful. My every need has been fulfilled with a smile and friendly banter which was reciprocated and this makes for a happy, comfortable atmosphere and a feeling of total acceptance - fantastic. I cannot find any fault and would recommend The Dales to anyone, whatever their need. Thank you for taking such good care of me.

Reply from Roisin Doyle, General Manager at Barchester Dales Care Home

Thank you for such a lovely review and your kind words, I will make sure I share this with all the staff here at The Dales. We are so happy that we could offer you such a positive experience. You are always welcome to visit or attend any of our great events.

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Review from Natalie T (Daughter of Resident) published on 5 May 2025 Submitted via Website
Overall Experience
We could not have asked for a better care home for our dad. From our initial appointment until his passing in April 25 the staff at The Dales have been fantastic. The home is small which we loved. It felt homely.The staff are so friendly & caring. They listened to our concerns when we raised them. They cared for our dad with so much love & care.
They cared for our dad since January 2025 until his passing in early April.

We can not thank this home enough for the care of our dad.

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Review from Jane B (Daughter of Resident) published on 27 March 2025 Submitted via Postal Card
Overall Experience

The Dales is a very friendly, welcoming & efficiently run home, where my mother has settled in comfortably. Her care needs are met very well, the staff are very kind & caring & the accomodation is superb.

Reply from Roisin Doyle, General Manager at Barchester Dales Care Home

Thank you so much for taking the time to provide us with a review, I am so pleased to hear your mum feels settled and comfortable with us and it is a pleasure to have her here with us at The Dales. I will pass on your feedback to the whole team, thank you again.

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Review from Ruth R (Daughter of Resident) published on 27 March 2025 Submitted via Postal Card
Overall Experience

My mother arrived last May after a fall at home followed by a week in hospital. She was undernourished and very frail. After only a few weeks at the Dales, she had put on weight and was in a better state generally. Despite wishing she was still at home, she has become used to living in a care home and seems content. The care she receives is excellent.

Reply from Roisin Doyle, General Manager at Barchester Dales Care Home

What a lovely review to receive and thank you for taking the time to leave this for us, i look forward to sharing with the team. Knowing how happy you are with the care and also you seeing such change in your mother is fantastic. Thank you again, Roisin.

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Review from Suzanne K (Daughter of Resident) published on 28 August 2024 Submitted via Website
Overall Experience
Lovely nursing home in beautiful surroundings. The home is always kept clean and the décor is really nice.

Staff are kind and friendly and they put on some great events for residents, including trips out in the minibus. Relatives are free to come and go as they wish and this often includes their animals! There is a nice homely atmosphere. Nursing staff always let you know about any health concerns and the food is good!

Reply from Roisin Doyle, General Manager at Barchester Dales Care Home

Thank you so much for your review, I really appreciate you taking the time to feedback to us. We are glad to know that residents and their families enjoy the events we hold and we plan to hold many more in the coming months that we hope you will be able to attend.

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Review from M D (Wife of Resident) published on 25 June 2024 Submitted via Postal Card
Overall Experience
Care and attention good from all staff, sometimes just a small reminder required re. showering or bathing more often. Food and menus are very good and varied. Activities are excellent and varied. I know my husband is safe and secure and well looked after when away from the home.

Only criticism, the corridor in the dementia area could be improved to replicate a more homely environment. Perhaps a new colour scheme, pictures and even carpeting could help.

Reply from Roisin Doyle, General Manager at Barchester Dales Care Home

Thank you so much for your review, I really appreciate you taking the time to feedback to us and I will ensure this is passed on to the team. We are currently reviewing the possibilities for changes to our memory lane community and will incorporate your feedback.

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Review from Clare T (Daughter of Resident) published on 24 June 2024 Submitted via Postal Card
Overall Experience
Feel Mum is being very kindly looked after, she's comfortable. Staff are also very kind and welcoming whenever I visit and when my father visits with his carer (or with me).

Activities are fun and cheerful, even if just to watch.

Reply from Roisin Doyle, General Manager at Barchester Dales Care Home

Thank you so much for your feedback, I am so glad your mum is comfortable with us and we love having her here at The Dales. I will pass on your feedback to the team.

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Review from P C (Sister of Resident) published on 28 May 2024 Submitted via Postal Card
Overall Experience
I am a regular visitor to the care home.
I find the staff pleasant and personable. The care home is clean and tidy and my sister is well cared for and well attended to. In difficult circumstances she seems relaxed.

My sister requires the highest level of care and I can see a lot of consideration has gone into her placement in her room so she can look out of the window and has a lovely view. Thank you for looking after her.

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Review from H H (Sister-in-law of Resident) published on 15 May 2024 Submitted via Postal Card
Overall Experience

My sister-in-law seems relaxed and happy. Dementia apparent and mood swings determine my visits - sometimes clarity, often asleep. Confident that she is as happy as can be in her health circumstances.

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Review from Patrick W (Grandson of Resident) published on 24 January 2024 Submitted via Postal Card
Overall Experience

Lovely staff who are great people and put up with a lot.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Dales Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from R H (Daughter of Resident) published on 12 September 2023 Submitted via Postal Card
Overall Experience

Carers, nurses, management and associated staff were all courteous, kind and professional from day one. There was definitely a team spirit in evidence with consistently high standards of care shown. Liason with the external health team was good and information shared appropriately. My mum's dignity was maintained at all times.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Dales Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Sharon D (Daughter of Resident) published on 7 July 2023 Submitted via Postal Card
Overall Experience

The Dales Care Home provides excellent care for my mum. The staff are extremely diligent, friendly and attentive to all my mum's needs. The food is amazing and the dining room gives residents the restaurant atmosphere. Activities are outstanding and the activities coordinator is a 'breath of fresh air' with lots of ideas making my mum's life in the home full of fun. I would highly recommend The Dales.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Dales Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from T B (Husband of Resident) published on 3 July 2023 Submitted via Postal Card
Overall Experience

On the inside the care home is very well looked after and on the outside the gardens are first class. The comfort provided for the residents and visitors is very good. The care and consideration that the staff show to my relative, a resident, is outstanding. All the staff are very friendly to visitors and will help in any way they can. With regards to The Dales Care Home communicating with residents' families, they are very effective at doing this, which is appreciated.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Dales Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Richard B (Son of Resident) published on 15 June 2023 Submitted via Postal Card
Overall Experience

We are very happy with the care that is provided to our mother. She is clearly very comfortable in her surroundings. The care home offers excellent accommodation and care. We have always been kept up to date on matters relating to Mum's health and well-being.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Dales Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from C S (Daughter of Resident) published on 5 June 2023 Submitted via Postal Card
Overall Experience

Mum has settled Thee Dales Care Home very well. She is safe, warm, loved and well-fed. We know that we will be informed if she is not well or unhappy. The staff are very welcoming and genuinely care for Mum. The atmosphere is calm and quiet, relaxed and tranquil. The activities coordinator is a gem, she has brilliant ideas, knows the residents really well and encourages them to do all sorts of fun and entertaining things. We have been very happy.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Dales Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 January 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (2) & Events (2)

News
  • 04 Jun 2025

    The Dales Care Home, in Skipton, was full of animal mischief when a group of Lambs came to visit the home. Residents at The Dales Care Home were pleasantly surprised...

  • 09 May 2025

    The Dales Care Centre in Skipton marked the 80th anniversary of Victory in Europe Day in style by throwing a 1940s afternoon tea party to remember. The home was decorated...

Upcoming Events

Awards / Recognitions (17)

Accreditations

There are no accreditations posted yet for Barchester Dales Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Barchester Dales Care Home

What types of Care is Barchester Dales Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Dales Care Home have?

There are 46 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Barchester Dales Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Barchester Dales Care Home to the centre of Skipton?

3.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Dales Care Home to verify any information. View our terms and conditions. Barchester Dales Care Home has an Enhanced Service -more info.