Connaught Court

St Oswald's Road, Fulford, York YO10 4FA
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9.9 180 Reviews
  • Connaught Court, York
With its ‘Outstanding’ rating by the Care Quality Commission (April 2021), Connaught Court is located close to the city centre in York and provides residential care, nursing and residential dementia support with permanent care or short stay respite breaks. Residents can enjoy extensive grounds and inner courtyards, including a summer house, vegetable gardens and an area where chickens are kept.

The level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Please contact the Home for further information.
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Care Provided by Connaught Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 94 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1233 – £1416
  • Self-Funded Residential Dementia Care: £1903 – £2074
  • Self-Funded Nursing Care: £2002 – £2182
  • RESPITE Self-Funded Residential Care: £1357 – £1577
  • RESPITE Self-Funded Residential Dementia Care: £2094 – £2282
  • RESPITE Self-Funded Nursing Care: £2202 – £2400

Our care fees for self-funded and local authority funded residents are subject to a preadmission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. They will be confirmed following a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.

These prices are only a guideline, please contact Connaught Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Marinda Aydinalp (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Self-funding residents or Freemasons supported by their Local Authority
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (94)
  • Single Rooms with Ensuite Wet Room (94)

Parking

  • Parking on site

Connaught Court Reviews (180)

9.9

Connaught Court has a Review Score of 9.9 (9.896) out of 10, based on 26 reviews in the last 2 years.
Over all time Connaught Court has 180 reviews.

Overall Experience
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Reviewer Connection to Connaught Court
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Total of 180, showing 21-40
Review from Juliette P (Daughter-in-law of Resident) published on 22 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law moved to Connaught Court just before Christmas, after the closure of her previous care home. She has very advanced dementia. Staff within Ebor Unit have been so very compassionate. The care is just that; genuine care, with my mother-in-law's needs at the heart of every decision that
they make for her. I cannot thank the staff enough for their genuine kindness and their unstinting (and often unnoticed) hard work. The atmosphere within the whole home is lovely.
Reply from Marinda Aydinalp, Home Manager at Connaught Court

Thank you for taking the time to write a review about Connaught Court and for your kinds words. We are so pleased you are happy with the care given to your mother-in-law. Our staff team work really hard to provide a personalised service and always appreciate the feedback. I will ensure your comments are passed on to the team.

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Review from Joseph W (Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My late wife and I came into the home on the 4th of August 2022. My late wife into nursing care and me into residential care, sadly she passed away on the 8th of September 2022. The staff in every aspect were remarkable and the attention to detail was excellent. I can only say many thanks to every staff
member for all the excellent support they have given me. The activity team are always available for any ideas, the activity program is excellent and very stimulating. All in all a 5-star home, my home.
Reply from Marinda Aydinalp, Home Manager at Connaught Court

We really appreciate you taking the time to write a review about Connaught Court.
We’re so pleased you were happy with the service and care provided by our staff team who work very hard to create a welcoming home for our residents. It has been a pleasure to support you and an honour to have had the privilege to care for your late wife.

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Review from Jean T (Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful welcome caring. All information given when required.
The room is very pleasant, light, quiet and comfortable with good facilities.
The care and support are very good and always available.
Reply from Marinda Aydinalp, Home Manager at Connaught Court

Thank you for your kind words and for taking the time to write a review about Connaught Court.
I will ensure your comments are passed on to the team.

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Review from Helen G (Daughter of Resident) published on 8 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident in the Kindersuite unit for six months. She is extremely settled and thinks of the staff and residents as her friends, which is very heartwarming for me. The activity staff create amazing activities for the residents, and Mum takes part in a lot of them - especially the music
ones. The admin staff and catering are all so welcoming, and I love the big smiles that greet me when I arrive for a visit. I am always updated about Mum - both her health, well-being and contentment are so important to each staff member. Thank you, everyone.
Reply from Marinda Aydinalp, Home Manager at Connaught Court

Thank you for your kind review about Connaught Court. I will pass on your comments to the staff, who will be delighted with the feedback.

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Review from J C (Son of Resident) published on 8 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at the home could not be more helpful. There is a great atmosphere at the home. Everything appears very well maintained with high standards of cleanliness and a good laundry service. Our 88-year-old mother has felt at home here, within her first two weeks of residence. Nothing is too much
trouble for the enthusiastic staff, a great entertainment schedule for residents and family.
Reply from Marinda Aydinalp, Home Manager at Connaught Court

Thank you so much for taking the time to write a review about Connaught Court.
We are so pleased that your mother feels at home and that you and the rest of the family are happy with the service and care provided. I will pass your positive feedback on to the staff who will most certainly appreciate your kind words.

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Review from N H (Daughter of Resident) published on 19 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents were both in Connaught Court Care Home in Fulford, the staff and management are always welcoming and very friendly.
Reply from Marinda Aydinalp, Home Manager at Connaught Court

Thank you for taking the time to write a review about Connaught Court and for your kinds words. We’re so pleased you are happy with the care given to both your dad and mum. Our staff team work really hard to provide a personalised service and always appreciate the feedback. I will ensure your comments are passed onto the team.

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Review from J T (Resident) published on 15 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A fall in March 2023 resulted in a total loss of mobility and privately organised care arrangements proved less than adequate. Facilities provided at Connaught Court proved to be the answer and I became a resident in early June 2023 and my wife followed a week later The care and comfort afforded by
Connaught has proved to be all that we could wish for.
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Review from Hema A (Daughter of Resident) published on 15 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For my mother, this was home. It's a wonderfully positive and happy environment for Mum during her terminal illness. She enjoyed the gardening club, sing-a-long, the King's Coronation, watching movies in the lounge cinema and eating in the lovely, bright dining room. Her care was superb, with the nurses
and staff treating her with huge respect and kindness. This was a wonderful place for our whole family to spend quality time with her. A special place. Thank you.
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Review from Elizabeth H (Resident) published on 24 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel privileged to be here at Connaught Court. We are well provided for in all respects. I value the home manager who is always ready to listen. The staff are hardworking and I look upon them as my family. Thank you!
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Review from Ann S (Friend of Resident) published on 6 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was pleasantly surprised at how comfortable and friendly Connaught Court is. The facilities are excellent and the staff very helpful and friendly.
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Review from L P (Daughter of Resident) published on 9 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother became, very suddenly, very ill in autumn 2018: a deeply distressing time. My brother and I were so relieved with how her admission to Connaught Court Care Home was eased speedily and kindly. She was diagnosed with multiple dementias but then enjoyed time in residential care before her deterioration
led - kindly and speedily - to specialist care. The pandemic brought a lot of grief and isolation but staff always responded with care and attention to my concerns.
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Review from Judith R (Wife of Resident) published on 1 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not be happier with the care and attention my husband receives. He relies totally on the care staff for everything and all the permanent staff could do no more to ensure he has the best life possible. Thank you from the bottom of my heart.
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Review from Claire M (Daughter of Resident) published on 10 October 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
Never in my life have I seen worse communication, basic care is truly lacking, may be good at residential care, nurse side is scary. Not enough staff to even feed residents, meetings with the manager postponed on many occasions, staff promising to call back with answers to questions (never do). So horrified
at the lack of basic care like brushing of teeth or even washing of hair, been zero. Stay away from this home if your loved one is in need of nursing care.
My dad is on a soft diet and was left a burger on the side, he's unable to even lift it, very rude nurse in charge, refusing to call a doctor. Absolutely awful.
Reply from Marinda Aydinalp, Home Manager, Connaught Court at Connaught Court

The care and wellbeing of all our residents are of the utmost importance to us. We work closely with our regulator CQC and local health authorities to ensure we meet our resident's needs. We were pleased to have had the opportunity to discuss these concerns at a formal meeting and agreed an action plan to work together more constructively going forward.

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Review from Andrew S (Respite Resident) published on 8 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I came into Connaught Court Care Home as a respite resident for two weeks in mid-June.
I found the staff very welcoming and attentive to my needs from the moment I arrived.
My room was very clean and had everything I needed for my short stay.
Being in a wheelchair I found it very easy to propel myself
around the corridors and I was also able to get out into the lovely gardens and take in the tranquillity of my surroundings.
I had a very enjoyable stay and if I find myself in similar circumstances again I wouldn't hesitate in going back.
Reply from Lisa Neary, Business Relationship Manager at Connaught Court

It was a pleasure to have you stay with us and we are so glad you enjoyed it. Thank you for taking the time to leave us this lovely review.

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Review from Stephanie C (Daughter of Resident) published on 18 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved to Connaught Court Care Home in June 2022 and has never looked back, at the age of 90 he is going from strength to strength and is receiving exemplary care and attention from highly skilled staff. Connaught Court oozes calmness and serenity from the minute you enter the reception area,
this coupled with an extremely organised and well-run home and welcoming staff gives it a very special quality that far surpasses any other care home I’ve visited previously. I can’t emphasise enough that Connaught Court is at the highest level in every area possible and rather than dread my visits (as I did previously in other care homes) I look forward to seeing my father looking well and receiving the best care possible. Thank you to all the staff involved in caring for my precious father, we fully appreciate your dedication and time.
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Review from Lisa D (Daughter of Resident) published on 6 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The whole atmosphere at Connaught Court is the main reason I am very content with the care that Dad receives. The staff are amazing with Dad and also with Mum on her visiting days. They always send photos of Dad so I can show Mum. All in all, a super friendly yet such professional place.
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Review from S W (Wife of Resident) published on 2 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff provide a personal and helpful service. They keep me well informed of any changes in my husband's health, state of mind and medication. They are very attentive, and I am comforted by knowing he is safe and comfortable.
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Review from Christine F (Daughter of Resident) published on 10 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would just like to say since my mother has been in your care, even though we have had Covid restrictions, the improvement has been amazing, she seems so happy and settled. The home is always beautiful and clean and all the staff are so kind and helpful. Mum is a very sociable person and loves the
activities that you do during the daytime as well.
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Review from Joyce C (Daughter of Resident) published on 10 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into Connaught at the start of January. We had moved from South-East and transferred her, the process was very well managed despite COVID restrictions in place, she settled in well, in fact, the use of an indoor pod for visiting was excellent and welcome departure from visiting in the
gazebo in a car park. She eats well and the menu is varied. As restrictions are eased more activities have started, she joins in them all and loves the gardens and the friendly staff.
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Review from Linda J (Daughter of Resident) published on 7 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was admitted to Connaught Court last year, initially for respite care following severe deterioration in her physical and mental health and due to a breakdown in her care at home. She became a permanent resident in December. The difference just in ten months is remarkable. She looks wonderful
and her health has improved tremendously. Although retired now, I worked in the private care sector for forty plus years and this is one of the best! Truly totally holistic care and support.
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Current Review Score: 9.9 (9.896)

Overview of Review Score

The Review Score of 9.9 (9.896) out of 10 for Connaught Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.896 for Connaught Court is calculated as follows: ( (282 Excellents x 5) + (20 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 308 Ratings = 4.896
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Connaught Court is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 94 registered maximum number of service users is 18.8, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Dec 2019

Overall Outstanding

  • Caring Good
  • Effective Outstanding
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Marinda

Marinda Aydinalp

Job Title: Home Manager Joined: 2014

Marinda Aydinalp joined Connaught Court as Deputy Home Manager in June 2014. In February 2022, she was promoted to Home Manager.


Marinda demonstrates clear vision, passion and dedication for the residents in her care. She played a significant part in Connaught Court being rated ‘Outstanding’ by CQC in 2023.


Marinda leads a highly experienced and dedicated team. She inspires them by being a role model in both her leadership and her passion for delivering the best care for residents.


Marinda has achieved the Dementia Care Mapping qualification whilst also pursuing an NVQ Level 5 Apprenticeship Programme. This demonstrates her commitment to continuously expanding her knowledge, enabling her to provide exceptional dementia care.


Marinda has created a Namaste Room, which allows residents living with dementia to enjoy a relaxing environment. The room has sensory equipment, including tactile walls, fibre optic lights, a star projector and bubble tubes, which support residents’ mental health and well-being.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Connaught Court to verify any information. View our terms and conditions. Connaught Court has an Enhanced Service - more info.