Connaught Court

St Oswald's Road, Fulford, York YO10 4FA
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9.9 180 Reviews
  • Connaught Court, York
With its ‘Outstanding’ rating by the Care Quality Commission (April 2021), Connaught Court is located close to the city centre in York and provides residential care, nursing and residential dementia support with permanent care or short stay respite breaks. Residents can enjoy extensive grounds and inner courtyards, including a summer house, vegetable gardens and an area where chickens are kept.

The level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Please contact the Home for further information.
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Care Provided by Connaught Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 94 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1233 – £1416
  • Self-Funded Residential Dementia Care: £1903 – £2074
  • Self-Funded Nursing Care: £2002 – £2182
  • RESPITE Self-Funded Residential Care: £1357 – £1577
  • RESPITE Self-Funded Residential Dementia Care: £2094 – £2282
  • RESPITE Self-Funded Nursing Care: £2202 – £2400

Our care fees for self-funded and local authority funded residents are subject to a preadmission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. They will be confirmed following a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.

These prices are only a guideline, please contact Connaught Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Marinda Aydinalp (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Self-funding residents or Freemasons supported by their Local Authority
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (94)
  • Single Rooms with Ensuite Wet Room (94)

Parking

  • Parking on site

Connaught Court Reviews (180)

9.9

Connaught Court has a Review Score of 9.9 (9.896) out of 10, based on 26 reviews in the last 2 years.
Over all time Connaught Court has 180 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Connaught Court
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Total of 180, showing 41-60
Review from Doris L (Resident) published on 2 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff are caring, understanding and helpful, also there is a very happy and friendly atmosphere within the home.
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Review from Jane W (Daughter of Resident) published on 31 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in Connaught Court for just over a month. The home is lovely, up-to-date fixtures and furniture, bright and airy and very spacious. The staff are very friendly and helpful, nothing is too much trouble. I have been to visit Mum, and she seems happy and content. She is very well cared for.
After making the very difficult decision to transfer Mum to residential care, I am extremely satisfied that she is receiving the best care possible for her dementia. Unable to offer an opinion on Mum's room - haven't seen it due to Covid restrictions.
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Review from Ronald S (Resident) published on 7 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always explain to friends what a good move it was in coming to Connaught Court. The carers and staff are always helpful and would do anything for you. The food is good and entertainment is provided. You can take part in any activities if you wish.
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Review from Helen F T (Daughter of Resident) published on 2 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Connaught Court for 12 months and during this time she has received excellent care.
The staff and carers are beyond helpful. They are sympathetic to my mother's needs and whenever I contact them or visit Mum in the 'Pod' they are always happy and caring, nothing is too much trouble
and they do everything they can to make Mum comfortable. The reception staff are always cheerful, friendly and helpful, again nothing is too much trouble. The home is well managed with brilliant staff who care about not only the residents but also their families.
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Review from Helen T (Daughter of Resident) published on 18 January 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We were so delighted that Connaught Court had space and were able to off Dad a room when he was no longer able to look after himself at home. All the staff have been very cheerful, helpful and friendly when I have spoken to them on the phone. They are professional and have endeavoured to do all that
they can to support the residents and families during the past very difficult months, with 'spirit-raising' outdoor concerts and a fireworks display.
I wonder if however, it might be possible to have, say, 2 monthly discussions just to summarise how Dad is doing, the outcome of any chats with the doctor and concerns and how his pain is being managed. Just an overview. Unable to provide ratings for some options as have not been inside the home other than in the visiting room.
Reply from Victoria Wilson, Home Manager at Connaught Court

Myself or any member of the management team are more than willing to arrange either a POD visit or telephone conversation at any time to update you on your father.
Regards,
Victoria Wilson.
Home Manager.

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Review from Maureen T (Wife of Resident) published on 11 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am a full-time, sole carer for our severely disabled daughter. I experienced first-hand the daily pitfalls of maintaining her dignity, security, personality and self-respect whilst dealing with her problems and providing a happy, caring environment. I do this willingly because she is mine and I love
her. The staff at Connaught Court provide - as near as possible - the same care and support for my husband because they care about him.
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Review from T O (Son of Resident) published on 13 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel that given the COVID-19 pandemic problems that the RMBI and in particular Connaught Court and its team are providing the best possible care for my father. And now, tellingly they are now explicitly caring for my wellbeing during my shielded visits. That they continue to face personal risk to
ensure my father faces as little as possible, is truly inspiring.
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Review from V P (Daughter of Resident) published on 28 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Connaught Court in July.
COVID-19 restrictions at the time meant she was unable to visit before the move. The staff were extremely thoughtful and supportive. They responded quickly to any queries or concerns and sent us photos of her room.
My mother settled in quickly and says
everyone is kind, caring and cheerful. She enjoys the variety of activities, the good food and the company.
We appreciate all the hard work involved in keeping all the staff and residents safe. The strict safety rules still ensure we have contact with my mother. The visits in the visitor pod, chats on the phone or via Zoom all work well.
Mum receives excellent care from dedicated staff and is safe and happy in Connaught Court.
Thank you all.
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Review from M R (Son of Resident) published on 22 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a really superb Residential and Nursing Home. It has a very friendly and dedicated staff who will really look after all the residents. The accommodation is spacious with long wide flat corridors suitable for walking on with a frame etc. A really good feature are the balconies on each Residential
Floor enabling residents to sit and enjoy the outside air in comfort. Guests are welcome to eat with the residents and I think the food is really good and perfect portion sizes. My mother, who used to be an excellent cook feels the food is of a very high quality as well! The Activity coordinators are very engaged and enthusiastic with events organised for every weekday, often morning and afternoon. The current lockdown is managed very professionally and we are being kept up to date with any developments on a regular basis.
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Review from Mark E (Son of Resident) published on 21 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
No place is perfect. But Connaught Court is probably as near as one could get. The facilities are excellent, as are the staff. In the time that my mother has been there, I have been struck by how kind they are to her. When I visited on one occasion, I found that the washbasin in my mother's en suite
had been lowered. There had been no discussion with me, or any changes suggested. The home had just done it automatically because it was easier for my mother to use it lower down. The activities have not been quite as good as when my mother first went there but the home finds staffing that difficult. There is the odd admin hiccup, but nothing major. The place is not cheap but my mother has the assets to pay for it. I don't think that any real place could be any better.
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Review from Terry M (Son of Resident) published on 21 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Residents are well cared for, and their privacy and freedom of choice is well respected.
The rooms are kept tidy and clean, and help is given whenever it is needed.
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Review from Lesley M (Partner of Resident) published on 21 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nobody wants to leave their own home, and nobody wants to have to make the decision that they can no longer care for a loved one. However, if this decision does have to be made, Connaught Court offers so much that is just wonderful. It is excellently managed, it is so welcoming to residents and family;
the care staff are outstanding as are those who organise the food, the entertainment and the general care of the home. The most important thing I can say is, thank you, everyone. We were so lucky to find Connaught Court and to have my partner in your fantastic care.
This is particularly important and relevant, at the time of the current crisis.
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Review from A G (Daughter of Resident) published on 11 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was a resident at Connaught Court for two months, and we can not praise all the staff enough for the way he was looked after.
They have an amazing team of staff that cared for all the residents with love and compassion at all times, a real home from home for my dad, and for our family too.
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Review from Peter S (Son of Resident) published on 14 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum and Dad moved to Connaught Court 3 years ago. It was the best decision they made given my Mums mobility. The place has a very relaxed feel about it. The staff are all caring, polite and energetic. Activities are varied and often with everybody encouraged to participate although a lot of residents
are happy to stay in their rooms. The food menu is varied residents can put forward suggestions. Quality of food is not 5 star but then you would not expect that given fees paid and the amount catered for. Overall I doubt you will find a better home from home.
Reply from Chiao Kwan, Marketing & Communications Officer at Connaught Court

Thank you for your wonderful review of our Home Connaught Court.

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Review from A B (Daughter of Resident) published on 7 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff - pleasant, welcoming and patient with the residents.
However, continuity of care could be improved by ensuring information is passed to care staff on duty and there is feedback to family.
Food - repetitive and uninspiring menu. Food is of poor quality with cheap products used. Very little
fresh, seasonal vegetables or fruit used, very limited in variety.
Activities - run by enthusiastic staff/ however, a range of creative activities could be extended (eg painting, baking) and regular short trips out arranged. Residents to be more actively encouraged to participate.
Reply from Chiao Kwan, Marketing & Communications Officer at Connaught Court

Thank you for rating us ‘good’ for the overall standard. We do ensure information is passed to all care staff on duty by daily meetings of all departments. We source meat, fish, fruit and vegetables from local suppliers. We have a four weekly, seasonal menu with a daily choice on offer. Activities are varied and tailored to the resident’s needs and abilities and all are encouraged to participate. if you wish to discuss any particular concerns, please contact the Home Manager.

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Review from R P (Daughter of Resident) published on 18 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with the love and care our family receives from Connaught Court, both for our mum and ourselves.
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Review from C B (Daughter of Resident) published on 10 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although a care home can never be same as 'home', this one tried hard to provide support and facilities for independent and private living, as well as attractive and well equipped communal areas for optional group activities. From the cups and saucers, small seating areas with access to outside space,
concerts in the lounge, services in the chapel, to the friendly staff, this is a quality environment for older people.
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Review from Susan B (Daughter of Resident) published on 9 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found your care quite satisfactory. I am sure Mother is quite capable of telling you if she finds anything amiss.
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Review from Paul S (Son of Resident) published on 9 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment you walk in until the time you walk out, you are filled with admiration for the outstanding quality, dedication and care from the staff at this home. I could not wish for a better home for my mother or any other person to spend their latter years. The Royal Masonic Benevolent Institution
do a fabulous job with their dedicated team of staff. Thank you.
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Review from W T (Wife of Resident) published on 9 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband had a weeks respite care and was extremely happy with his stay. I felt relaxed to go away, knowing that he was well looked after.
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Current Review Score: 9.9 (9.896)

Overview of Review Score

The Review Score of 9.9 (9.896) out of 10 for Connaught Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.896 for Connaught Court is calculated as follows: ( (282 Excellents x 5) + (20 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 308 Ratings = 4.896
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Connaught Court is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 94 registered maximum number of service users is 18.8, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Dec 2019

Overall Outstanding

  • Caring Good
  • Effective Outstanding
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Marinda

Marinda Aydinalp

Job Title: Home Manager Joined: 2014

Marinda Aydinalp joined Connaught Court as Deputy Home Manager in June 2014. In February 2022, she was promoted to Home Manager.


Marinda demonstrates clear vision, passion and dedication for the residents in her care. She played a significant part in Connaught Court being rated ‘Outstanding’ by CQC in 2023.


Marinda leads a highly experienced and dedicated team. She inspires them by being a role model in both her leadership and her passion for delivering the best care for residents.


Marinda has achieved the Dementia Care Mapping qualification whilst also pursuing an NVQ Level 5 Apprenticeship Programme. This demonstrates her commitment to continuously expanding her knowledge, enabling her to provide exceptional dementia care.


Marinda has created a Namaste Room, which allows residents living with dementia to enjoy a relaxing environment. The room has sensory equipment, including tactile walls, fibre optic lights, a star projector and bubble tubes, which support residents’ mental health and well-being.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Connaught Court to verify any information. View our terms and conditions. Connaught Court has an Enhanced Service - more info.