Connaught Court

St Oswald's Road, Fulford, York YO10 4FA
Review Us
9.9 180 Reviews
  • Connaught Court, York
With its ‘Outstanding’ rating by the Care Quality Commission (April 2021), Connaught Court is located close to the city centre in York and provides residential care, nursing and residential dementia support with permanent care or short stay respite breaks. Residents can enjoy extensive grounds and inner courtyards, including a summer house, vegetable gardens and an area where chickens are kept.

The level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Please contact the Home for further information.
Show Connaught Court on the Map

Care Provided by Connaught Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 94 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1233 – £1416
  • Self-Funded Residential Dementia Care: £1903 – £2074
  • Self-Funded Nursing Care: £2002 – £2182
  • RESPITE Self-Funded Residential Care: £1357 – £1577
  • RESPITE Self-Funded Residential Dementia Care: £2094 – £2282
  • RESPITE Self-Funded Nursing Care: £2202 – £2400

Our care fees for self-funded and local authority funded residents are subject to a preadmission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. They will be confirmed following a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.

These prices are only a guideline, please contact Connaught Court to find out the exact price for your requirements.

Contact Connaught Court to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Connaught Court to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Marinda Aydinalp (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Self-funding residents or Freemasons supported by their Local Authority
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (94)
  • Single Rooms with Ensuite Wet Room (94)

Parking

  • Parking on site

Connaught Court Reviews (180)

9.9

Connaught Court has a Review Score of 9.9 (9.896) out of 10, based on 26 reviews in the last 2 years.
Over all time Connaught Court has 180 reviews.

Overall Experience
  • 140
  • 35
  • 4
  • 0
  • 1
Date Published
  • 180
  • 5
  • 14
  • 26
  • 154
Reviewer Connection to Connaught Court
  • 54
  • 51
  • 28
  • 16
  • 7
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 180, showing 141-160
Review from Peter M (Son of Resident) published on 11 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good. Good service and friendly staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from I B (Son of Resident) published on 11 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Following Mum's move into Connaught Court, she has settled in very easily. She is well looked after by the care staff dealing with her medical needs. She is well fed with a good choice of menu. The overall home is light and airy with a variable activity list. Overall, a very good home and a credit to
the management and staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A M (Resident) published on 10 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was well looked after during my stay on my short two weeks respite.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Claire G (Resident) published on 10 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have very few reasons to complain about the care here. Before coming to Connaught Court I had a short time in another care home in York. It was nothing like as comfortable as Connaught Court in every way, and it was more expensive!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Malcolm G (Resident) assisted by family/friend published on 10 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My room is more than adequate. I have a nice view from my window of open parkland and mature trees. Reception is handled by friendly and knowledgeable staff. The food is good and the menu repeats over a three week period. I particularly enjoy breakfast. The staff on Knavesmire are friendly and sympathetic.
I am concerned that another resident often enters my room without my permission.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J O (Resident) published on 27 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having been a resident for five years I am completely satisfied I receive very good attention and service from the staff.
I enjoy the entertainment and am prepared to join in. Most participants like to help out when asked. In-house activity usually arranged with many residents participating.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anne P (Partner of Resident) published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are always kind and thoughtful towards my partner and me. This is our prime concern. Good to know he is always in safe hands.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sally J (Daughter of Resident) published on 3 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is always clean, warm, fed well and on most days has a smile which is everything I could wish for.
The whole atmosphere is welcoming, warm and friendly on every visit. The buildings and rooms are immaculate. Food is hot and looks tasty.
My only negative is (and its not very often) that
I see more staff in the office than on 'the floor'
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ian G (Son of Resident) published on 12 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Connaught Court is a well run care home. Staff at all levels are knowledgeable, considerate and caring. The environment is very good - clean, well maintained and comfortable. There are well thought out public areas - lounges, balconies, conservatory, gardens - especially after the make-over in January
2016.
There are frequent events and exercises for residents with a wide-ranging and full events programme. Food is good with flexibility to have it in one of two dining rooms or in private rooms.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M W (Friend of Resident) published on 2 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Receptionist was very helpful and professional.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T T (Son of Resident) published on 26 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother moved into Connaught Court her life has improved. The staff are excellent, my mother moved from another dementia home which was horrible. Now she's in Connaught Court both her and her family are much happier knowing she has the best on offer.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C H (Son of Resident) published on 26 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Facilities always clean and tidy. Food varied and acceptable (good vegetarian options).
Personal care good and responsive. Choice of activities acceptable - main problem is remember what's on - maybe a better way of reminding the residents what's happening that day. Car parking for visitors very poor.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Betty D (Friend of Resident) published on 25 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visiting my friend. Unfortunately he spends a lot of time resting in bed. If he was more stimulated to be involved as he was always a very active person. Otherwise the home is well run, very efficiently and well mannered staff. Lovely warm, clean and very homely.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C P (Daughter of Resident) published on 25 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has dementia and beyond any care that I could give, I am also impressed by the loving nature of the care she receives here. It is efficient and people really care for the elderly confused people.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P I (Friend of Resident) published on 25 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From observations only I consider Connaught Court to be a perfect place to live and to have a comfortable, cared for life. I have made enquiries and intend to place my name on the waiting list.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J C (Resident) published on 19 January 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Has deteriorated in recent years due to staff shortages and certain building preparations being carried out. Residents communications re these subjects are poor and cause confusions as to what is happening.
Reply from Kristin Mewald, Marketing & Communications Officer at Connaught Court

The Home Manager has spoken to Mrs Carr and has resolved the security issue.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Owen D (Resident) published on 19 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy at Connaught Court and feel that my needs are being met most of the time and the staff strive to ensure this.


I moved to Connaught Court as I had no relations close by and couldn't manage on my own and I do not regret moving in.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J H (Friend of Resident) published on 13 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Every day the residents are looked after in an exemplary way. The only thing the residents require is impossible to provide and that is the family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mollie B (Relative of Resident) published on 11 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As a visitor several questions below I cannot comment on however an overall impression is very good.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from June W (Regular Volunteer) published on 11 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I work in the home as a volunteer once a week, running the shop for the residents. The residents and staff are always pleasant and are always pleased to see us. The home is always clean and tidy and the residents receive the care and dignity they require.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.896)

Overview of Review Score

The Review Score of 9.9 (9.896) out of 10 for Connaught Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.896 for Connaught Court is calculated as follows: ( (282 Excellents x 5) + (20 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 308 Ratings = 4.896
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Connaught Court is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 94 registered maximum number of service users is 18.8, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Dec 2019

Overall Outstanding

  • Caring Good
  • Effective Outstanding
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (6)

Meet the Team (1)

Marinda

Marinda Aydinalp

Job Title: Home Manager Joined: 2014

Marinda Aydinalp joined Connaught Court as Deputy Home Manager in June 2014. In February 2022, she was promoted to Home Manager.


Marinda demonstrates clear vision, passion and dedication for the residents in her care. She played a significant part in Connaught Court being rated ‘Outstanding’ by CQC in 2023.


Marinda leads a highly experienced and dedicated team. She inspires them by being a role model in both her leadership and her passion for delivering the best care for residents.


Marinda has achieved the Dementia Care Mapping qualification whilst also pursuing an NVQ Level 5 Apprenticeship Programme. This demonstrates her commitment to continuously expanding her knowledge, enabling her to provide exceptional dementia care.


Marinda has created a Namaste Room, which allows residents living with dementia to enjoy a relaxing environment. The room has sensory equipment, including tactile walls, fibre optic lights, a star projector and bubble tubes, which support residents’ mental health and well-being.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Connaught Court to verify any information. View our terms and conditions. Connaught Court has an Enhanced Service - more info.