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The home has strong links with the local community and many residents grew up in the local area.
Pavilion Court has gardens, first-floor verandas, a café and two large lounges where residents can relax and socialise. They can also take part in a range of activities such as gardening, baking and...
Care Provided by Pavilion Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Pavilion Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Good to Know
Group / Owner
- Akari Care Ltd
- Private Owned
Person in charge
- Alison McCulla (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2015
Room Information
- Single Rooms (75)
Pavilion Court Reviews (78)
Pavilion Court has a Review Score of 9.6 (9.585) out of 10, based on 20 reviews in the last 2 years.
Over all time Pavilion Court has 78 reviews.
When visiting the care home I have always been made to feel very welcome no matter what time I visit.
Residents get love and a cuddle when upset and not well.
Really a lovely and welcome feeling all round.
Thank you for the lovely feedback - much appreciated and will help us focus on our goals going forward.
A very pleasant, safe environment with friendly staff. Well care for and quite peaceful.
Thank you for taking the time out to review our home. It is much appreciated and helps us review our care going forward.
We came to visit my sister-in-law who was in terminal decline after a long and complicated illness. She had stated her wish to be able to die quietly and with dignity at the care home, and this is exactly what happened, with all the staff facilitating this, each carrying out their role impeccably.
I was treated with courtesy and my sister has been very contented with the care of the team and stated very clearly that she wished to die there - which she did - very peacefully.
All of the care staff seem nice and treat residents with dignity and patience.
It is always clean and has some lovely outside garden areas which residents are encouraged to use.
I found it to have a really friendly, relaxed atmosphere and all of the staff from management through to carers, domestics and maintenance are very cheerful and helpful.
I would highly recommend Pavilion Court to anyone.
From management right through to all levels of nursing and caring staff, and all other staff involved, very friendly, helpful and caring.
The care home is always clean, tidy and well maintained.
I feel my father is being looked after very well and think he is starting to accept the situation the best he is able to.
All facilities in place seem to cater for residents needs and the food seems lovely.
The garden area outside his room is a nice place to sit out when the weather is fine.
All in all, I couldn't fault the Pavilion Court.
Friendly and helpful staff. Happy with the care I see him receive.
I find the staff very friendly and helpful. The home is very clean and tidy and lovely. It has lovely pictures and instruments on the corridor walls on the dementia floor.
A very friendly care home, staff are always professional and attend to all my mother-in-law's needs. There is always someone available to discuss any issues and they are all very caring. I feel my mother-in-law is in a safe and caring home.
Very satisfied. No complaints.
I can't fault this home. Staff and management always helpful and friendly and do anything to make life easier for families. They have lots of activities for residents. Lovely and clean and friendly.
My sister is happy in the care home. The staff are helpful and obliging nothing is too much trouble for them. I'm happy that I know she is well looked after.
Everybody is friendly, staff, carers, very good.
It's a lovely place, girls look after my brother - very happy with progress he is making. Staff always available if I need to speak to anyone.
When my sister and I were viewing potential care homes for our father, we immediately knew that Pavilion Court was the right one which would meet the needs to offer care for our father due to the professionalism and personal touch displayed. Although our father has been in the care home for 24 hours we have seen an improvement already and cannot recommend the care and attention already received and given.
My aunt has improved greatly since moving here.
Having the unfortunate need to place my Mam in nursing care (although she is quite able but forgets to eat and drink) I shopped around visited many on spec and read the CQC reports I decided on Pavilion Court despite their CQC report being not so good the feeling and the welcome I got when I visited the home made me choose it, it just felt right, i'm sure you all know that feeling when you walk into somewhere and it feels right!. The first room she was in was lovely and had an alarmed door into the garden however my Mam kept opening the door and setting the alarm off so without any fuss the staff helped me move my Mam into another room at my request where she settled lovely...however after few weeks I decided it was a bit quiet after one of my Mams friends moved out so I changed my Mam into another home with my Mams involvement, but after 5 days for various reasons she wasn't happy and couldn't settle and her behaviour at times was challenging according to the staff in the new place! I rang Pavilion where my Mams behaviour was often the same but they seemed to be able to deal with it and calm her down and asked could I possibly take her back to live there. I have to commend the staff and most of all the new manageress in Pavilion Court for making this traumatic time run smoothly for my Mam and my family the manageress was highly recommended by a social worker I spoke to as being brilliant at her job of turning the negative into positive. You can make cups of tea and eat biscuits in their hall or your room any time you visit,they are a very friendly bunch of carers and it's true they are there for the family's too. I could go on but obviously got to stop somewhere, in this instance the CQC report doesn't do Pavilion Court justice , go on personal experience. Obviously everywhere has their good staff and some not so good just as some have good days and bad days but when I go into Pavilion Court it's like going home as far as feeling we belong there.
We would like to thank this lady very much for taking the time to give Pavilion Court such a glowing review. We have noticed, however, that her opinion of the activities in the home is poor. We like to use all comments constructively and would like to suggest that these opinions are discussed with the Home Manager who will be happy to hear them. Thank you.
The service provided is basically ok but could benefit from some more staff.
We value the feedback received from any person involved in or having contact with the home and truly believe this enables continuous improvement. We are sorry that this has been the experience of the service provided, and we will ensure that the comments are used constructively to enhance the service delivered. A review is currently underway regarding activity provision at the home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 July 2024Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Pavilion Court.
There are no upcoming events for Pavilion Court.
Awards / Recognitions (1)
- 15 Feb 2016Recipient: Akari Care Ltd
Accreditations
There are no accreditations posted yet for Pavilion Court.
Meet the Team (1)

Alison has over 20 years of experience in the care sector, with 10 years acting as a Registered Manager in two different homes. These included nursing care as well as 8 months of experience as a turnaround manager, predominantly driving quality improvement. She has a Level 5 Leadership & Management in Health & Social Care.
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