Charlton Court

My mother entered Charlton Court just over a year ago straight from hospital, a very ill lady indeed. She has just celebrated her 100th birthday and friends and relatives are amazed at how well she is doing, and how nice the home is. My mother is articulate and she is content. She thinks all of the staff are lovely and look after her well. I couldn't be happier knowing she is in good hands.

My wife was an emergency admission. From the start she was treated with kindness and dignity and was always talked to in kindly (and not too loud) tones. The staff took an interest in her past and also her current welfare and always treated her as an individual - even someone they might like as a friend. Her medical and physical were always promptly dealt with - without any fuss. In total, her last few weeks and days were clam, happy and full of friendship. The staff also dealt with relatives on an excellently friendly basis. Access for them was always easy and they were kept fully formed. Well done.

Thank you for the excellent care you provided in the final months of my mother's life. Staff were all excellent, and in particular one member of staff who helped to make mum's last three months comfortable.

Care provided at Charlton Court is excellent. My mother was treated with respect and dignity at all times. Care of frail elderly people is their speciality and all the staff are friendly and very caring. People go the extra mile to make residents feel supported, cared for and respected. The medical team are great. I want to say a heartfelt thank you to all the staff you do a great job.