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Redesdale Court Care Home

Rake Lane, North Shields, Tyne & Wear NE29 9QS
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Redesdale Court Care Home, North Shields
Redesdale Court Care Home, North Shields
Redesdale Court Care Home, North Shields

Located just outside the historic seaside town of North Shields, Redesdale Court Care Home offers personalised residential and residential dementia care to older people.

This friendly home offers many areas for residents to relax and socialise with friends and family as well as fantastic amenities which include a lovely landscaped garden which is tended by residents, an on-site hair salon and patio area.

At Redesdale Court, there are a range of...  

Care Provided by Redesdale Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,166From £1,283

Contact Redesdale Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jemma Rogers(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (76)
  • Single Rooms with ensuite Wet Room (10)

Redesdale Court Care Home Reviews (75)

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9.3

Redesdale Court Care Home has a Review Score of 9.3 (9.317) out of 10, based on 17 reviews in the last 2 years. Over all time Redesdale Court Care Home has 75 reviews.

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Review from J B (Daughter of Resident) published on 25 January 2024 Submitted via Postal Card
Overall Experience
The staff are friendly and welcoming, does feel like I am visiting Mam in her own home.
Her room is lovely and clean. Mam has settled very well.

They always make sure that Mam is well cared for. If allowed I would like to say the two staff members in particular made you feel so welcome when visiting. Very pleased we put Mam in this care home. They listen if you have any little queries.

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Review from C B (Granddaughter of Resident) published on 2 November 2023 Submitted via Postal Card
Overall Experience

Staff so friendly and helpful. Nanna seems to be comfortable and well looked after.

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Review from C S (Sister of Resident) published on 23 October 2023 Submitted via Postal Card
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My sister is very happy and well looked after. I am very happy with her care.

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Review from Mary M (Daughter-in-law of Resident) published on 20 September 2023 Submitted via Postal Card
Overall Experience

My mother-in-law came into Redesdale Court after a short stay in hospital after several falls at home. After a short period of unsettled behaviour, she has changed completely and after lots of care and attention from all the staff, she has settled in really well. She enjoys all the meals and is just starting to mix. The encouragement from staff is amazing.

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Review from Anne G (Daughter of Resident) published on 20 September 2023 Submitted via Postal Card
Overall Experience

I was delighted to get my mum into Redesdale Court for supportive care. Unfortunately Mum died after only 8 weeks. I cannot praise the home enough for their care and support during that time. All of the staff were extremely kind and caring. The home itself was tastefully decorated, very pleasant and kept spotlessly clean.

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Review from K H (Son of Resident) published on 25 April 2023 Submitted via Website
Overall Experience
Redesdale Court staff are generally very good although the turnover and need for agency staff sometimes compromise this (eg. no activity coordinator for months). Although when you visit sometimes there are big groups of staff smoking outside and limited staff on the section.
Food always looks good and the facilities tidy and well tended to. My mam was always clean and well-presented and was treated with respect.
Management on the other hand seem to struggle with roughly 50% of relative meetings cancelled over the last year and communication with families spasmodic. COVID communications were awful with families turning up for visits and being turned away as COVID communications were generally tardy. Another example of this was I brought up an issue of clothes tags falling off resulting in clothes going missing, I bought this up 3 or 4 times but to no avail and with no response.

I feel this care home is good but in my opinion not outstanding as the rating would suggest.

Reply from Diane Kerwin, Hospital Liaison Team Administrator at Redesdale Court Care Home

My name is Alison McCulla, I am the appointed Manager for Redesdale Court Care Home. I wanted to take the opportunity to thank you for your feedback. We are sorry you appear to have had some negative experience’s whilst your mother resided at Redesdale. I would like to reassure you that we value...  

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Review from Daniel W (Grandson of Resident) published on 19 October 2022 Submitted via Postal Card
Overall Experience

Redesdale Court Care Home have been outstanding with the care. My grandad has been here for over a year now, and me and we as a family have seen a massive improvement in him over this time. The staff from management to the carers are just amazing. The home is so good and caring my granny has just moved in as well. wouldn't recommend anywhere else.

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Review from Sandra W (Friend of Resident) published on 14 June 2022 Submitted via Postal Card
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The staff are very friendly and helpful, looking after everyone's welfare, etc, nice place to visit.

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Review from Dawn T (Daughter of Resident) published on 17 March 2022 Submitted via Postal Card
Overall Experience

The staff, from day one, have been very warm and welcoming. I and my family were made to feel at ease. All handled very professionally for a very difficult situation. I don't think my dad could bein in a better place. Dad is always immaculate.

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Review from Jacqueline R (Daughter of Resident) published on 25 November 2021 Submitted via Postal Card
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A new family for mam, very welcoming, open, and honest. Under circumstances dealt with covid very well. Staff make the family very welcome and keep mam fit, healthy and most of all safe. Thank you.

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Review from Christine T (Daughter-in-law of Resident) published on 25 November 2021 Submitted via Postal Card
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Very happy with the care given. the staff are very kind and helpful. Feel my loved one is very happy and settled here.

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Review from Alan N (Son of Resident) published on 8 September 2021 Submitted via Postal Card
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All the staff have been great. No matter who we speak to they are always helpful.

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Review from Chris T (Son of Resident) published on 9 June 2021 Submitted via Postal Card
Overall Experience

A massive thank you to the staff at Redesdale Court. You all turned my other's life around, in a positive way. My mum has stayed at Redesdale Court short term and now is able to return home fit and healthy. Her physical and mental well-being has massively improved, amazing care.

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Review from Paul A (Son of Resident) published on 27 May 2021 Submitted via Website
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My father resided at Redesdale for 5 months, during a difficult time. I was really worried about him going to residential care but I couldn't have picked a better home for him. The staff were excellent, caring and understanding at all times and couldn't help enough with my constant questions. They kept me informed on all occasions and consulted on the need for hospital care. The home is clean, fresh and very homely for residents. I would highly recommend Redesdale for anyone needing peace of mind for their loved one.

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Review from Emma M (Daughter of Resident) published on 13 May 2021 Submitted via Postal Card
Overall Experience

My mum came into Redesdale Court in January 2021. It was an extremely difficult to have to make but all of the staff at Redesdale Court have made the transition as easy as possible. They have been really supportive and reassuring to me and the level of care that they offered my mum is second to none. Mum is thriving and is so happy now, thanks to all the staff.

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Review from J M (Daughter of Resident) published on 30 April 2021 Submitted via Postal Card
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The staff at Redesdale Court have all been lovely. There's not one person who has been unpleasant or unhelpful. They all are great and seem to know my mam so well and provide me with very caring updates. My mam has settled very well and I've seen a big improvement in her since being at Redesdale Court.

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Review from Ruth L (Daughter of Resident) published on 18 February 2021 Submitted via Postal Card
Overall Experience

Staff are on the ball at all times. Absolutely lovely, every time I speak everyone is fantastic. Always feel reassured that staff communicate anything mam needs. Service has been above and beyond. "Kind, compassionate, couldn't ask for anymore" and "absolutely amazing". You've changed mam's life, she feels safe and secure, always seems happy and that's due to the care.

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Review from Pam S (Daughter of Resident) published on 3 February 2021 Submitted via Postal Card
Overall Experience

The staff at Redesdale Court are fantastic with my Mum, they go above and beyond. Under the current circumstances, they have been perfect, even when visiting through the window, we've seen they are great with her. All we have is so much gratitude towards everyone for what they do. From when we visited Mum, the care home looks lovely.

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Review from R M (Daughter of Resident) published on 12 January 2021 Submitted via Postal Card
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Staff are exceptional. I would highly recommend Redesdale to others. My mam has been in the since October 2019. They are always helpful and inform me of any information regarding my mam.

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Review from Suzanne A (Next of Kin) published on 28 October 2020 Submitted via Website
Overall Experience

I would just like to say a very big thank you to all the staff at Redesdale Court for looking after my Mam for the last year, until she passed away on September 30th. I cannot recommend this home enough, they took amazing care of my mam right up until the day she died. Everything about Redesdale Court is absolutely perfect, from the care received to the communication. No stone is ever left unturned. Very thorough and extremely professional in every way possible. Thank you so much for giving me peace of mind for the last year. Thank you so much.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (14) & Events (0)

News
  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 20 Nov 2024

    HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...

  • 18 Nov 2024

    HC-One care homes across the UK took part in fundraising activities on Friday, November 15, to raise vital funds for BBC’s Children in Need. Children In Needs supports charities and...

Upcoming Events

There are no upcoming events for Redesdale Court Care Home.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 30 Jun 2022Recipient: Redesdale Court Care Home

Accreditations

There are no accreditations posted yet for Redesdale Court Care Home.

Meet the Team (0)

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