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Eastside Gardens

Kent Avenue, Howdon, Wallsend, Tyne & Wear NE28 0JE
Jobs
Eastside Gardens, Wallsend

Care Provided by Eastside Gardens

Type of Service

  • Nursing Home
  • For a maximum of 90 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Contact Eastside Gardens to confirm what's included and get a personalised quote

Good to Know

Group / Owner

Person in charge

  • Joanne Brown (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2000

Room Information

  • Single Rooms (90)
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Eastside Gardens Reviews (108)

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8.1

Eastside Gardens has a Review Score of 8.1 (8.106) out of 10, based on 2 reviews in the last 2 years. Over all time Eastside Gardens has 108 reviews.

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Showing 108 reviews matching selected criteria
Review from Sylvia H (Resident / Service User) published on 27 March 2017 Submitted via Postal Card
Overall Experience

I had a very nice stay and enjoyed every minute.

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Review from P M (Friend of Resident) published on 20 March 2017 Submitted via Postal Card
Overall Experience
The staff I've met are all lovely.
Don't have any complaints about them.

Only trouble is that my friend seems to stay in her room a lot.

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Review from A L (Brother of Resident) published on 20 March 2017 Submitted via Postal Card
Overall Experience

Open, friendly and helpful staff - Very willing to help and discuss any difficulties that may arise.

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Review from Bell M (Resident / Service User) published on 20 March 2017 Submitted via Postal Card
Overall Experience

Staff good.

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Review from Kelly P (Daughter of Resident) published on 20 March 2017 Submitted via Postal Card
Overall Experience

Very warm and friendly place. My mam seems very happy here. The staff are lovely and can't do enough for you.

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Review from Barbara L (Sister-in-law of Resident) published on 14 March 2017 Submitted via Postal Card
Overall Experience

We can't get up to visit very often as we live in West Yorkshire, so we love to be updated on my sister-in-law's progress and the staff are well informed and eager to tell us how she is fairing. Since moving here, she has gained weight and become more relaxed and settled in. It's obvious that she has come to terms with living in the care sector (due to chronic illness) and it has given us some reassurance that she is in safe hands. It is obvious that they treat her with kindness and humanity and the result is, she is thriving. She is sleeping better at night and family visiting hours are relaxed and informal. It's a win win situation and for that we are grateful.

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Review from D R (Friend of Resident) published on 14 March 2017 Submitted via Postal Card
Overall Experience

My friend is in the dementia sector she still recognises me and is able to share a joke with staff and myself. She has settled well the staff are excellent very patient and caring.

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Review from Mary C (Resident / Service User) published on 13 March 2017 Submitted via Postal Card
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No complaints.

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Review from S B (Son of Resident) published on 13 March 2017 Submitted via Postal Card
Overall Experience

Very friendly staff. Generally good standard of care. All residents treated with dignity and respect. Good activities programme. Friendly atmosphere in the house. I feel that my father is well looked after and safe here.

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Review from Jenny C (Daughter of Resident) published on 10 March 2017 Submitted via Postal Card
Overall Experience

Mam has been in the home for almost 18 months. My sister and I are very pleased and comfortable with the home. The staff are wonderful, very caring and soon spot a problem when there is one. They are also very good with our family, very friendly and always keep us informed of any problems. The activity ladies are also great, they are very much for the residents and look very hard to keep them happy and to raise money so they can have special treats. No complaints!

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Review from Marian H (Resident / Service User) published on 25 October 2016 Submitted via Postal Card
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I think Howdon Care Centre is magic. Wonderful staff, food is great. no complaints.

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Review from Pat W (Resident / Service User) published on 4 August 2016 Submitted via Postal Card
Overall Experience

Very good for my requirements and excellent when dealing with older people.

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Review from Maureen N (Daughter of Resident) published on 1 August 2016 Submitted via Postal Card
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Very pleased with mams care. Staff are great. Thank you.

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Review from J (Granddaughter of Resident) published on 20 June 2016 Submitted via Website
Overall Experience
My Grandmother resided there for the past 4 years, her care was was excellent however, they are very short staffed in my opinion. On a night shift they only have one nurse and one carer, even on a day shift they have a lot of paperwork etc. which takes them away from the care they need to give.

Our Nana was unwell on her last week and all the staff needed to give her more attention and they did not put on extra staff. This matter needs to be addressed as we are talking about people's lives and the care and dignity they need.

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Review from Brenda C (Wife of Resident) published on 20 June 2016 Submitted via Postal Card
Overall Experience

The thought of my husband going into care was so heartbreaking after 54 years of marriage that I kept putting off the decision until my family really insisted. Howdon Care Home is lovely, the staff are caring and welcoming whenever I visit my husband, he has a lovely room with an en-suite. I never would have thought that I would be happy for him and me, but I am.

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Review from Sheila M (Resident / Service User) published on 25 May 2016 Submitted via Postal Card
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I am more than happy here. I have made some good friends. The staff are excellent, all very helpful. There is always something to do and someone to talk to. I feel very comfortable here. Thank you all.

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Review from Sylvie R (Resident / Service User) published on 24 May 2016 Submitted via Postal Card
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I think the staff here are wonderful especially the ones in red. I like everything about the place, everyone makes a real effort to look after me. I love it all.

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Review from Pat W (Resident / Service User) published on 24 May 2016 Submitted via Postal Card
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It's lovely here, I am enjoying myself. I have everything I need and lots of company.

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Review from Walter H (Resident / Service User) published on 24 May 2016 Submitted via Postal Card
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I like it here, it's friendly and I've made some pals. I enjoy the activities and joining in. All of the staff are very nice and are good to me. I want for nothing.

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Review from Alan S (Son of Resident) published on 11 April 2016 Submitted via Postal Card
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My mum has been with the care home for over one year now. See has been well looked after and I know at times she can be demanding. The staff have been very patient and understanding. I feel the staffing levels could be increased as when visiting for an hour, I rarely see staff calling in to check on my mum unless she uses the call button. I find the cost of the home is excessive for the care/food provided.

Reply from Ruth Todd, Home Manager at Eastside Gardens

Hi Alan, thank you for your review of Howdon Care Centre. I’m very pleased to read such kind words about the service provided here, in particular the care from our dedicated staff. I would just like to mention a couple of things in relation to your comments. Our menus are changed daily and offer...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 January 2026
Overall
Outstanding
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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