
To see her happy and comfortable is fantastic. I cannot thank the staff enough.Marion D(Daughter of Resident/Service User)

The staff were always smiling and nothing was any trouble.Corrine L(Stepdaughter of Resident/Service User)

I want the first class care Washington Lodge provides for people in their care.M K(Wife of Resident/Service User)

To see her happy and comfortable is fantastic. I cannot thank the staff enough.Marion D(Daughter of Resident/Service User)

The staff were always smiling and nothing was any trouble.Corrine L(Stepdaughter of Resident/Service User)

I want the first class care Washington Lodge provides for people in their care.M K(Wife of Resident/Service User)

Welcome to Washington Lodge Care Home, nestled within the charming residential area of Washington Village. The purpose-built home offers a warm and inviting environment where residents receive high standards of compassionate and dignified care.
Washington Lodge specialises in providing 24-hour nursing dementia care for individuals living with dementia or related conditions, as well as nursing and residential care for older adults with diverse health needs. Each resident receives personalised care tailored...
Care Provided by Washington Lodge Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 65 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We do have hairdresser, podiatry and dentist who come to the home although this is paid separate to the weekly fees.
The price(s) shown are provided by the care home. Contact Washington Lodge Nursing Home for full pricing details and T&Cs.
Contact Washington Lodge Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Qualia Care Ltd
- Private Owned
Person in charge
- Lyndsay Martin(Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2020
- Number of floors: 2
Room Information
- Single Rooms (65)
Visiting
- Encourage visitors as often as possible to see their loved ones. Only ask to avoid meal times as these are protected for the residents. Times can be given for meals upon request.
Parking
- On site parking is available.
Washington Lodge Nursing Home Reviews (99)
Washington Lodge Nursing Home has a Review Score of 9.7 (9.679) out of 10, based on 21 reviews in the last 2 years.
Over all time Washington Lodge Nursing Home has 99 reviews.
Could not be more satisfied with the care, love and attention given to my uncle by all the staff. We have never heard him make any criticism of his care or of the staff and facilities. We will always be grateful for their help and support.
My family member has been at Washington Lodge for sixteen months. We have been overwhelmed by the care, consideration and support shown. Not only to him but to all of us. Nothing is too much trouble for the staff, and the management are extremely attentive. We will always be grateful for their kindness.
My father has been assaulted 4 times in this care home by the same woman who's allowed to wander into people's rooms and assault other residents who are immobile.
Yet , the management seem quite happy to let her roam the corridors, the only mobile person on a floor full of immobile people.
I had to stop her myself from assaulting my father, as an agency worker just stood and stared out of a window!
Reported this home to Social Services, CQC, the police and adult safeguarding..
If you look at the entrance door, it's full of good reviews, then look at the dates.
From about 4 or 5 years ago.
If this was a kennel, you wouldn't put your dog in here.
There is no safety or safeguarding as the staff are practically all agency workers, and a lot of the other carers are leaving for better care homes.
The home has little, or zero management.
This home has been in administration for years, it is so bad, nobody will actually take it over.
As the matters you have raised involve...
My father had mixed dementia and challenging behaviours which meant he could no longer be cared for at home. We brought dad to Washington Lodge from a another care home and from the minute he was collected from the car we knew he was in the right place. He has been looked after and cared for wonderfully by all the team, ensuring he was clean, shaven and had dignity in his final months. He was spoken to as a human being, not a "resident", and we were made to feel part of a community. Thank you to everyone who cared for my dad, and also for looking after us in difficult times.
My brother was moved from hospital to the nursing home. As his family we are very happy with his care. The staff are all professional in their approach. He is well cared for. I cannot comment on the food as I have never been there when meals are served, or seen activities so cannot comment. Value for money have no idea of the costs. Thank you so much for his care.
My cousin is receiving palliative care at Washington Lodge Nursing Home. As I live in Hertfordshire I have only managed to drive up to visit him on 3 occasions, however, on each visit I have been so impressed with the kindness, patience and care he is receiving. The whole nursing home has such a friendly and homely feeling that I associate with the North East of England. They nursing home is spotlessly clean and the manager and all the staff are always so helpful. Many thanks.
Dad has been a resident for over 3 years took him a while to settle in but they where amazing with him. Nothing is to much trouble ,staff are always friendly and approachable . I know dad is safe and well looked after.
Good staff providing excellent care.Thank you.
Mum has only been at Washington Lodge for a couple of weeks and she has settled really well. This is due to the staff who are constantly popping in and out to check on her and have a chat. I have had many questions, all of which have been answered clearly, the open door policy meant I never felt like I was being a nuisance.
So far, so good! I have only been here coming up 2 weeks and am very happy with my experience so far. You can not fault the staff, they are helpful and caring, they appear quickly when I press the buzzer. Things are explained clearly regarding medication.
My MIL came into the home urgently just before Christmas 2024, the home couldn't have done more to make her feel welcome & at home. My MIL had dementia & had a couple of falls so was in an immobile state, they did try to get her mobility back but it had gone to far, they couldn't, but tried. All staff at this home couldn't have done enough for her & she was loved by all that met her. She started to deteriorate a couple of weeks ago & they keep the three sons & her husband informed & involved all the time, when it came to near the end, the staff sat with her 24/7 so she wasn't on her own, when we went in the day before she passed. We were given time on our own with her & then the staff nurse came & told us everything that was happening & that it wouldn't be long. Then next morning we got the call & rushed to the home & she has passed peacefully in her sleep 10 mins before. The staff have done more to help her passing not be as hard & are wonderful. We all can't thank them enough.
Everyone is so caring of my mother so patient. She is so happy and settled and well cared for. The manager goes out of her way to help us.
My husband has been a resident in Washington Lodge for nearly eight years. He has been well cared for and looked after. All the staff are very friendly and caring and polite. And do a very good job in sometimes stressful situations. The food could sometimes be better but depends who is working in the kitchen. I would recommend the home to anyone who is looking for a good care home.
Observed staff with multiple residents and always showed care and compassion and extended that to family members.
The care home is always clean and the food is of good quality and substantial.
I have every confidence that my Fathers needs are being met.
Our brother moved here in September after being in hospital and we could not be happier. Downstairs suits him so much being able to see outside and use his bike in the garden with the help of the fantastic staff.
We are welcomed by lovely staff and all of our questions are answered, any queries are addressed.
We are so grateful to all at Washington Lodge, they are all caring and excellent.
The carers are fantastic and help out a lot. Numerous staff members have come in and cared for my grandma while we have visited her and have spoken about how lovely she is. Not only do they care for the residents but they have shown a lot of compassion for my family. I appreciate absolutely everything they have done for my grandma and would recommend this home to everyone. Me and my family really truly appreciate everything that has been done and the care that has taken place while we couldn't be there to help her.
The home has a social media page too where you can view their activities.
My wife has settled into Washington Lodge but it was difficult for me to trust her care to other people. However I have been delighted with how all the care staff, nurses and managers look after her, deal with any issues that arise, and all that provides me with the peace of mind I needed. I'm genuinely impressed with the compassion of the staff and their gentle kindness with the residents.
Washington Lodge has been such a warm, safe place for my mother. She was accepted after a really bad experience in a different home. She has got well and happy and they understand her dementia. The staff are really caring. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 April 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Washington Lodge Nursing Home.
There are no upcoming events for Washington Lodge Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Washington Lodge Nursing Home.
Accreditations
There are no accreditations posted yet for Washington Lodge Nursing Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Washington Lodge Nursing Home
What types of Care is Washington Lodge Nursing Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Washington Lodge Nursing Home have?
There are 65 Single Rooms.
What are the Facilities & Services at Washington Lodge Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Washington Lodge Nursing Home to the centre of Washington?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Washington Lodge Nursing Home to verify any information. View our terms and conditions. Washington Lodge Nursing Home has an Enhanced Service -more info.