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Washington Lodge Nursing Home

The Avenue, Washington Village, Washington, Tyne & Wear NE38 7LE
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To see her happy and comfortable is fantastic. I cannot thank the staff enough.Marion D(Daughter of Resident/Service User)
Washington Lodge Nursing Home, Washington
The staff were always smiling and nothing was any trouble.Corrine L(Stepdaughter of Resident/Service User)
Washington Lodge Nursing Home, Washington
I want the first class care Washington Lodge provides for people in their care.M K(Wife of Resident/Service User)
Washington Lodge Nursing Home, Washington

Welcome to Washington Lodge Care Home, nestled within the charming residential area of Washington Village. The purpose-built home offers a warm and inviting environment where residents receive high standards of compassionate and dignified care.

Washington Lodge specialises in providing 24-hour nursing dementia care for individuals living with dementia or related conditions, as well as nursing and residential care for older adults with diverse health needs. Each resident receives personalised care tailored...  

Care Provided by Washington Lodge Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£900 - £1,500£900 - £1,499
Residential Dementia Care£900 - £1,500£900 - £1,500
Nursing Care£900 - £1,500£900 - £1,500
Nursing Dementia Care£900 - £1,500£900 - £1,500
We do not charge a top up fee at washington lodge nursing home. We have nurses on site 24 hours a day.

We do have hairdresser, podiatry and dentist who come to the home although this is paid separate to the weekly fees.

Contact Washington Lodge Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Lyndsay Martin(Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (65)

Visiting

  • Encourage visitors as often as possible to see their loved ones. Only ask to avoid meal times as these are protected for the residents. Times can be given for meals upon request.

Parking

  • On site parking is available.

Washington Lodge Nursing Home Reviews (99)

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9.7

Washington Lodge Nursing Home has a Review Score of 9.7 (9.679) out of 10, based on 21 reviews in the last 2 years. Over all time Washington Lodge Nursing Home has 99 reviews.

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Review from Helen W (Niece of Resident) published on 25 June 2026 Submitted via Postal Card
Overall Experience

Could not be more satisfied with the care, love and attention given to my uncle by all the staff. We have never heard him make any criticism of his care or of the staff and facilities. We will always be grateful for their help and support.

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Review from B W (Brother-in-law of Resident) published on 25 June 2026 Submitted via Postal Card
Overall Experience

My family member has been at Washington Lodge for sixteen months. We have been overwhelmed by the care, consideration and support shown. Not only to him but to all of us. Nothing is too much trouble for the staff, and the management are extremely attentive. We will always be grateful for their kindness.

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Review from Andrew W (Son of Resident) published on 25 June 2026 Submitted via Website
Overall Experience
Avoid if you want your elderly parents to be safe from assault from other residents!
My father has been assaulted 4 times in this care home by the same woman who's allowed to wander into people's rooms and assault other residents who are immobile.
Yet , the management seem quite happy to let her roam the corridors, the only mobile person on a floor full of immobile people.
I had to stop her myself from assaulting my father, as an agency worker just stood and stared out of a window!
Reported this home to Social Services, CQC, the police and adult safeguarding..
If you look at the entrance door, it's full of good reviews, then look at the dates.
From about 4 or 5 years ago.
If this was a kennel, you wouldn't put your dog in here.
There is no safety or safeguarding as the staff are practically all agency workers, and a lot of the other carers are leaving for better care homes.
The home has little, or zero management.

This home has been in administration for years, it is so bad, nobody will actually take it over.

Reply from Lyndsay Martin, Manager at Washington Lodge Nursing Home
Thank you for taking the time to share your concerns. The safety, wellbeing, and dignity of all residents are our highest priorities. We take any concerns regarding resident safety, safeguarding, staff conduct, and quality of care extremely seriously.

As the matters you have raised involve...  

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Review from A T (Daughter of Resident) published on 24 April 2026 Submitted via Website
Overall Experience

My father had mixed dementia and challenging behaviours which meant he could no longer be cared for at home. We brought dad to Washington Lodge from a another care home and from the minute he was collected from the car we knew he was in the right place. He has been looked after and cared for wonderfully by all the team, ensuring he was clean, shaven and had dignity in his final months. He was spoken to as a human being, not a "resident", and we were made to feel part of a community. Thank you to everyone who cared for my dad, and also for looking after us in difficult times.

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Review from Carol T (Sister of Resident) published on 25 March 2026 Submitted via Postal Card
Overall Experience

My brother was moved from hospital to the nursing home. As his family we are very happy with his care. The staff are all professional in their approach. He is well cared for. I cannot comment on the food as I have never been there when meals are served, or seen activities so cannot comment. Value for money have no idea of the costs. Thank you so much for his care.

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Review from Brian R (Cousin of Resident) published on 20 February 2026 Submitted via Postal Card
Overall Experience

My cousin is receiving palliative care at Washington Lodge Nursing Home. As I live in Hertfordshire I have only managed to drive up to visit him on 3 occasions, however, on each visit I have been so impressed with the kindness, patience and care he is receiving. The whole nursing home has such a friendly and homely feeling that I associate with the North East of England. They nursing home is spotlessly clean and the manager and all the staff are always so helpful. Many thanks.

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Review from S M (Daughter of Resident) published on 20 January 2026 Submitted via Website
Overall Experience

Dad has been a resident for over 3 years took him a while to settle in but they where amazing with him. Nothing is to much trouble ,staff are always friendly and approachable . I know dad is safe and well looked after.

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Review from I B (Relative of Resident) published on 1 September 2025 Submitted via Postal Card
Overall Experience

Good staff providing excellent care.Thank you.

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Review from L N (Daughter of Resident) published on 31 July 2025 Submitted via Postal Card
Overall Experience

Mum has only been at Washington Lodge for a couple of weeks and she has settled really well. This is due to the staff who are constantly popping in and out to check on her and have a chat. I have had many questions, all of which have been answered clearly, the open door policy meant I never felt like I was being a nuisance.

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Review from M N (Resident / Service User) published on 31 July 2025 Submitted via Postal Card
Overall Experience

So far, so good! I have only been here coming up 2 weeks and am very happy with my experience so far. You can not fault the staff, they are helpful and caring, they appear quickly when I press the buzzer. Things are explained clearly regarding medication.

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Review from S B (Daughter of Resident) published on 15 July 2025 Submitted via Website
Overall Experience

My MIL came into the home urgently just before Christmas 2024, the home couldn't have done more to make her feel welcome & at home. My MIL had dementia & had a couple of falls so was in an immobile state, they did try to get her mobility back but it had gone to far, they couldn't, but tried. All staff at this home couldn't have done enough for her & she was loved by all that met her. She started to deteriorate a couple of weeks ago & they keep the three sons & her husband informed & involved all the time, when it came to near the end, the staff sat with her 24/7 so she wasn't on her own, when we went in the day before she passed. We were given time on our own with her & then the staff nurse came & told us everything that was happening & that it wouldn't be long. Then next morning we got the call & rushed to the home & she has passed peacefully in her sleep 10 mins before. The staff have done more to help her passing not be as hard & are wonderful. We all can't thank them enough.

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Review from S T (Daughter of Resident) published on 16 June 2025 Submitted via Postal Card
Overall Experience

Everyone is so caring of my mother so patient. She is so happy and settled and well cared for. The manager goes out of her way to help us.

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Review from S G (Wife of Resident) published on 28 January 2025 Submitted via Postal Card
Overall Experience

My husband has been a resident in Washington Lodge for nearly eight years. He has been well cared for and looked after. All the staff are very friendly and caring and polite. And do a very good job in sometimes stressful situations. The food could sometimes be better but depends who is working in the kitchen. I would recommend the home to anyone who is looking for a good care home.

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Review from E S (Daughter of Resident) published on 14 January 2025 Submitted via Postal Card
Overall Experience
All staff are friendly and welcoming.
Observed staff with multiple residents and always showed care and compassion and extended that to family members.
The care home is always clean and the food is of good quality and substantial.

I have every confidence that my Fathers needs are being met.

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Review from J M (Sister of Resident) published on 14 January 2025 Submitted via Postal Card
Overall Experience

Our brother moved here in September after being in hospital and we could not be happier. Downstairs suits him so much being able to see outside and use his bike in the garden with the help of the fantastic staff.

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Review from F S (Sister of Resident) published on 14 January 2025 Submitted via Postal Card
Overall Experience
My brother has settled into Washington well. The improvement in mobility and his mental health has improved immensely.
We are welcomed by lovely staff and all of our questions are answered, any queries are addressed.

We are so grateful to all at Washington Lodge, they are all caring and excellent.

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Review from T H (Great-granddaughter of Resident) published on 30 December 2024 Submitted via Website
Overall Experience

The carers are fantastic and help out a lot. Numerous staff members have come in and cared for my grandma while we have visited her and have spoken about how lovely she is. Not only do they care for the residents but they have shown a lot of compassion for my family. I appreciate absolutely everything they have done for my grandma and would recommend this home to everyone. Me and my family really truly appreciate everything that has been done and the care that has taken place while we couldn't be there to help her.

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Review from S H (Granddaughter of Resident) published on 30 December 2024 Submitted via Website
Overall Experience
The care from the staff has been exceptional for my grandma in the last 12 months, it's been a relief for the family to know she is in good hands. I'd like to thank them all.

The home has a social media page too where you can view their activities.

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Review from Terry B (Husband of Resident) published on 12 December 2024 Submitted via Website
Overall Experience

My wife has settled into Washington Lodge but it was difficult for me to trust her care to other people. However I have been delighted with how all the care staff, nurses and managers look after her, deal with any issues that arise, and all that provides me with the peace of mind I needed. I'm genuinely impressed with the compassion of the staff and their gentle kindness with the residents.

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Review from Caroline T (Daughter of Resident) published on 29 October 2024 Submitted via Postal Card
Overall Experience

Washington Lodge has been such a warm, safe place for my mother. She was accepted after a really bad experience in a different home. She has got well and happy and they understand her dementia. The staff are really caring. Thank you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 April 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Washington Lodge Nursing Home.

Accreditations

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Frequently Asked Questions about Washington Lodge Nursing Home

What types of Care is Washington Lodge Nursing Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Washington Lodge Nursing Home have?

There are 65 Single Rooms.

What are the Facilities & Services at Washington Lodge Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Washington Lodge Nursing Home to the centre of Washington?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Washington Lodge Nursing Home to verify any information. View our terms and conditions. Washington Lodge Nursing Home has an Enhanced Service -more info.