Ayresome Court Nursing Home, Yarm, Cleveland & Teesside
Ayresome Court Nursing Home, Yarm, Cleveland & Teesside
Ayresome Court Nursing Home, Yarm, Cleveland & Teesside

Ayresome Court Nursing Home is located on the outskirts of the picturesque, historic market town of Yarm. It is just a short drive from the North York Moors National Park and has good road, bus and rail links, making it easily accessible.

The home offers nursing, residential and respite care in a purpose-built setting, with a caring environment where every resident is seen as an individual. Residents are fully involved in the planning of their care, with their dignity, privacy, choice and independence always respected and promoted.

Residents’ wellbeing is extremely important at Ayresome Court and they are encouraged to participate in physically and mentally stimulating activities, such as walking, cycling, chess, arts and crafts, and therapy sessions. There are also wheelchair-friendly gardens where residents can relax in a peaceful environment.

The home has strong relationships with the library, schools and churches in the local community, and they work closely with health centres, dental surgeries and pharmacies to ensure the care delivered is always of the highest quality.

Their hard work and dedication has been rewarded in the form of Ayresome Court being recognised as a top 20 Recommended Care Home North East England for 2015 and 2016 on carehome.co.uk. They have also won the Akari garden competition for beautiful exteriors.

Every day is different, exciting and challenging at Ayresome, with staff members continually looking for ways to enhance the home and the residents’ lives.

Group: Akari Care Ltd

Person in charge: Lin Cordey (Registered Manager)

Local Authority / Social Services: Stockton-on-Tees Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 43 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 18+.

Single Rooms: 43

Rooms with ensuite WC: 43

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Ayresome Court Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.8 Ayresome Court Nursing Home has a Review Score of 9.8 (9.780)

The Review Score of 9.8 (maximum of 10) for Ayresome Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 49 Reviews over all time. This Average Rating is also the rating value for Ayresome Court Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 34 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.78 for Ayresome Court Nursing Home is calculated as follows: ( (473 Excellents x 5) + (99 Goods x 4) + (12 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 586 Ratings = 4.78

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Ayresome Court Nursing Home is based on 34 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.6 positive Reviews (43 registered maximum number of service users ÷ 5). 34 Reviews ÷ 8.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    40
  • Good
    9
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ayresome Court Nursing Home?

  • Extremely LIKELY
    49
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Ayresome Court Nursing Home

  • Daughter of Resident/Service User
    19
  • Son of Resident/Service User
    10
  • Daughter-in-law of Resident/Service User
    4
  • Resident / Service User
    4
  • Son-in-law of Resident/Service User
    3
  • more

I visit from the Isle of Man once a month and found the staff extremely helpful and kind. Its clean, tidy and well run.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is very clean, tidy and well maintained. The staff are caring, helpful, kind. The food is excellent.
The home encourages clients to join in all activities.
All in all, this is a well-run home and give the family good support.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

On many visits to see my aunt I am always very impressed by the standard of care provided to the residents. The staff are always kind and friendly, displaying endless patience. The home is always clean and bright providing a homely environment for the residents. Meals are varied and nutritious and no special requests are denied. The bedrooms are bright and spacious and very well maintained.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad has been resident since May this year and has been hospitalised on a number of occasions and I have been kept well informed at all times with telephone calls giving me information and also asking how he is getting on.

The staff a the home have always been wonderful with him, especially when he has returned from hospital. He is made to feel very welcome on his return.

The home is lovely, it's like walking into a hotel and feels warm and welcoming. My dad loves the food and enjoys his regular cups of tea.

I had been worried about placing dad in a nursing home but Ayresome Court staff have been wonderful and helped my dad and myself to adjust to his situation without causing too much stress.

I would recommend the home to anyone wanting a safe, secure and caring environment for their loved ones to be looked after.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother has resided at Ayresome Court for three years until her death this month. I have always found the staff to be courteous and attentive and I cannot thank them enough for their care and attention over recent weeks. I would have no hesitation in recommending such a lovely home and wonderful people.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I found the staff to be extremely polite and caring to the residents. The general condition of the home is very good. Everywhere was clean and tidy. I would highly recommend this home to anyone else.
Before my mother was placed here I looked at several homes and they weren't a patch on this home. It makes me feel at ease knowing she's in good hands.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We were very careful to ensure that we picked a nursing home that would provide the very best care for our mother, we are very pleased that everything we hoped would be available has very much proved to be the case with excellent service and facilities all round.
We are very pleased we have made the right choice for our mothers care.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent standard of care.
Treat my mum with dignity and staff are all lovely.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The first impression when arriving was lovely and it only gets better from there. The lovely warm welcoming feeling from all the staff and my mum seems very happy, cared for and safe.
This is a lovely place I am very very happy and totally satisfied with Ayresome Court Nursing Home.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

During the three months that my mother was resident at Ayresome Court she received excellent care. The home is very clean and comfortable. The staff are always kind and friendly while maintaining a high level of professionalism.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The first impression entering the home is more like a hotel, not an institution. It is light, airy and welcoming - well furnished, flowers, pictures etc.
Rooms are the same. Staff are welcoming, friendly, competent, efficient and well trained and qualified where required.
Staff are mostly from the local area and can relate well to the residents.
All staff know residents by name and understand them - their nature, needs etc.
There is obvious safeguarding, without too much intrusion.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have had a very pleasing experience at Ayresome Court. I was very ill for eight weeks and the nursing and care was wonderful.
It is a very friendly care home and they always consider the needs of the individual.
They are very welcoming to friends and family.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Excellent team of staff at all levels, compassionate and caring towards my mother at all times. Always eager to help with anything we require. We always feel very confident when we have to leave that Mam is in the best hands.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are second to none. They are the most friendly people to the visitors as well as the residents. I would recommend anyone to place their relatives in this home.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since moving to Ayresome Court from hospital, my mother has improved steadily and is now getting out of bed and joining in with all the activities.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home offers lovely, attentive staff that make you and the guest comfortable to be around. Clean looking area that makes you want to come and feels welcoming.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Outstanding residence. Very friendly and caring staff. The home is enjoyable for both the residents and family. Remaining active and stimulated is a big part of Ayresome Court. The staff provide activities for the residents to participate in. Basically, Ayresome Court is 'home from home'.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I think that the care home is a wonderful place with really caring staff. It is very efficient and has lots of resources and care for all your needs.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My experience of visiting my mother-in-law in her care home is absolutely lovely. The care staff, from the manager, to the cleaner, are all so very friendly and helpful in every aspect of her needs. They are also extremely courteous to all visitors that enter the home.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My grandmother receives the very best of treatment at this care home and is very happy there.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This care home is most caring to the residents and very helpful for relatives. I cannot praise the staff enough.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad was well looked after and cared for by all staff and treat with dignity at all times.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum lived at Ayresome Court for 27 months following a stroke. She was settled and happy.
She received the highest standard of professional nursing care and was treated with respect and dignity.
All staff members treated Mum as a lady; they showed her real warmth and friendliness, and a very genuine compassion.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

I found no problems with the home itself. All staff and management very approachable and very professional. If any issues arose, they were dealt with immediately.
I would certainly recommend this care home. Top marks.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Poor

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

The staff here have been more than kind and considerate. They have truly cared for me and my mother at the most difficult of times. Their experience - particularly in their nursing staff is invaluable in those worst moments where you really need the highly skilled support that they offer. I am very grateful and am also very impressed by the patience and dignity they all provide for some of the more challenging residents.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father was a resident in the home for 9 days. During his brief stay, I was at the home most days. I was very happy with the care my father received, he was treated with dignity and respect. The staff were always caring and patient. The home was kept clean and had a lovely secure garden for residents to sit in. Visitors are able to eat meals with residents in the dining room or in the private lounge. I would certainly recommend Ayresome Court Nursing Home as a nursing home and care home.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I would highly recommend Ayresome Court. The staff are all helpful, polite and professional. They have treated our parents with great care, compassion and humanity. There are plenty of activities going on. As a family, we have felt supported during a very difficult time. We are always made to feel welcome and there are always plenty of staff around. It was a great relief to us both to see both parents settled, happy and so well cared for.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

From the moment we made an enquiry we were impressed by the appearance and facilities of the building, professionalism and care of all the staff. The building is clean and well maintained and with plenty of staff at hand, no matter what time we arrive. They have treated our parents and ourselves with great dignity and have been supportive of the family during a very difficult time. I would highly recommend this home - they have been superb!

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A satisfactory respite but as I am fairly mobile I was bored most of the time.
Some form of exercising would be helpful such as a walking machine or a peddling bike.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Poor

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Mother has been a resident have for many years I can not fault the care and kindness she ahs had in her time here. Nothing is too much trouble for the carers. Lots of activities during the week. This is a very happy care home and mum is enjoying her life here.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father receives very good care from all staff in Ayresome Court Nursing Home. The meals are excellent. His personal care needs are dealt with as well as can be expected. Allowing for my father's dementia and sometimes his temper!
I feel he is safe and secure and is always happy when we visit him.
We would not be able to care for dad at home and we feel we have found the best alternative to home care

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My Mother-in-law was received in the care as if she was a long-lost friend. I have observed that the staff are as pleasant and helpful as Angels.
From the manageress to the whole compliment of staff. Nothing is too much trouble, I hope if or when I have to go into a care home, the place I go to will be half as good. God bless all those Angels. It takes a certain type of person to look after the residence as they do.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum came to Ayresome Court after a hospital stay. The staff could not have been more welcoming. From the start, she was encouraged to mix socially (which she was not used to) and interact with other residents. Every day there was an activity, small (e.g crosswords, quiz questions) or large e.g singer, so there was always something to amuse or entertain. I can honestly say that Ayresome Court made her final days very enjoyable.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Because I visited my mother two or three times every day, I soon realised that the care she was receiving was of an excellent standard. I felt that both the manager and her staff were always caring, considerate and treated my mother with the utmost dignity,
I would not hesitate to recommend Ayresome Court to anyone who needed similar care.
The girls went out of their way to include mum in anything she showed interest in and they all work hard to provide entertainment for the residents.
I will always be grateful to all the staff for the care my mother received there.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have to say that I and my family are absolutely delighted with the way my Mother-in-law was cared for at Ayresome Court Nursing Home- so much so that we recommended it to another member of the family and the recommendation was taken up.
My Mother-in-law was always treated with the utmost respect but cared for with love and humour. Her dignity was always preserved, she was included in any activities and events in which she showed an interest and she rarely did not have a member of staff with her. Either caring for her or joking and laughing with her.
She was nursed through several illnesses, with love and kindness, and we were kept abreast of the situation at all times by the staff.
From the first day to the last that she spent at Ayresome Court she was comfortable and able to relax and feel safe, which was a great relief for all of us.
The wonderful staff here are always friendly, respectful and always keen to "go the extra mile".

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I was most apprehensive about having to spend some time in a care home but I was immediately made welcome and put at ease when I arrived at Ayresome Court.

Throughout my stay, I received support, encouragement, friendship, companionship and care.
The staff work well as a team. They are worth their weight in gold.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Food offered is not always available, sometimes cool or overcooked.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My sister was booked respite for 6 days. As she lived in B'ham was staying with her step-daughter who lived in Yarm. So I was worried about her and net sure of care homes to decided to book a few days there too to make sure all OK. How pleasantly surprised I was as I could not fault the staff. The care they gave her. Unfortunately, she died on 29th January whilst there. The love and respect she was given was second to none. The manager and staff went out of their way to help. I can't thank everyone enough.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

The staff were very caring and accommodating. My mother was only there for a couple of weeks where she unfortunately passed away. The last couple of days when she took a turn for the worst, the carers on duty insisted and persisted on calling in doctors, who could not have been more helpful. My mother went from being agitated to passing away peacefully in her sleep with all her family around her.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Can't thank the manager and all of the staff, both carers and nursing staff who showed such care, consideration and compassion for my mom and all my family during the last days of her life. They made an extremely difficult and emotional time more bearable and we couldn't fault the care they provided.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My father is a bed-ridden double-stroke victim, fully dependent on the care and nursing staff. thankfully they are all angels. My Father has been here for a year and I have not a single worry or complaint. Every member of staff is dedicated, very competent and cheerfully friendly. His daily care is always fully and carefully recorded, which helps me enormously as he cant speak clearly. The home is clean, bright and instills enormous confidence in me. I could not be more pleased with the staff's ability and dedication to caring for my 93 year old dad.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent level of care from all the staff. I cannot fault any part of it at all.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has been in Ayresome Court for only a few weeks and we have been so pleased with how she has settled in. She found the transition to a care home difficult initially but the care and patience of the staff have helped mum to quickly settle. We have been informed frequently of the progress mum has made.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

The care offered to mum is extremely good, she is treated with sensitivity and with real dignity and encouraged to get involved with the activities. She feels very safe and well looked after, which gives us peace of mind.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

After visiting my mother in hospital for 8 weeks and rehab for 2 weeks and dreading seeing her continued weight loss. She has started to recover properly since she came to Ayresome Court in September. She has started to eat properly again and starts the day with a full cooked breakfast which definitely sets her up for the day!
I am once again able to enjoy visiting my mother without worrying about her. Activities are frequent and varied. The staff have bee really kind, caring and communication is excellent. One minor issue could be that sometimes there seems to be fewer staff on at the weekends.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Vicki Burden, PA to Operations Director at Ayresome Court Nursing Home responded to this review on 04 Jan 2016:

We would like to thank MJ for her positive review of Ayresome Court. We value the feedback received from any person involved in or having contact with the home and truly believe this enables continuous improvement. We note the comment made about staffing levels at the weekends and will ensure that this comment is used constructively to enhance the service delivered.

As far as I can see my ex neighbour is very lucky to be here. The staff are all very committed to the care of all their residents and patients. Nothing is too much trouble, they are very approachable at all times.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Staff are very caring and nothing is too much trouble. When issues are raised the staff are very quick to deal with them. Residents are able to engage with others, or not as they so wish. When medical care is required it is quickly arranged.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

My aunt was a resident in Ayresome Court for a few weeks at the end of her life. The care she received was exemplary. She was treated with care and dignity and was content and peaceful in the care she received. It was my observation that all the residents seemed very happy with a lovely family atmosphere. Every member of staff was lovely and a lot of them had worked here for a number of years.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The Ayresome Court Nursing Home was the 'home to my mother' for the last 6 months of her life. Our experience of this home for residential and nursing care was excellent in every respect, ie. staff in every part of the home were caring, attentive and dealt with the residents every need. I cannot thank the staff enough fort the attention and care of my mother.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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