Ayresome Court Nursing Home

Green Lane, Yarm TS15 9EH
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9.8 168 Reviews
  • Ayresome Court Nursing Home, Yarm
Ayresome Court Nursing Home is located on the outskirts of the picturesque, historic market town of Yarm. It is just a short drive from the North York Moors National Park and has good road, bus and rail links, making it easily accessible.

The home offers nursing, residential and respite care in a purpose-built setting, with a caring environment where every resident is seen as an individual. Residents are fully involved in the planning of their care, with their dignity, privacy, choice and independence always respected and promoted.

Residents’ wellbeing is extremely important at Ayresome Court and they are encouraged to participate in physically and mentally stimulating activities, such as walking, cycling, chess, arts and crafts, and therapy sessions. There are also wheelchair-friendly gardens where residents can relax in a peaceful environment.

The home has strong relationships with the library, schools and churches in the local community, and they work closely with health centres, dental surgeries and pharmacies to ensure the care delivered is always of the highest quality.

Their hard work and dedication has been rewarded in the form of Ayresome Court being recognised as a top 20 Recommended Care Home North East England for 2015 and 2016 on carehome.co.uk. They have also won the Akari garden competition for beautiful exteriors.

Every day is different, exciting and challenging at Ayresome, with staff members continually looking for ways to enhance the home and the residents’ lives.

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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 43 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Group/Owner

Person in charge

  • Joanne Penrose (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (43)

Ayresome Court Nursing Home Reviews (168)

Total of 168, showing 101-120
9.8

Ayresome Court Nursing Home has a Review Score of 9.8 (9.774) out of 10, based on 28 reviews in the last 2 years. Over all time Ayresome Court Nursing Home has 168 reviews.

Overall Experience

  • 132
  • 33
  • 2
  • 0
  • 1

Date Published

168
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8
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Review from Annette S (Daughter of Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are excellent, friendly and caring. My mum is so happy and comfortable at Ayresome Court Nursing Home.

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Review from A G (Nephew of Resident) published on 25 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are first class and provide the highest standard of compassionate care. We chose this care home because we received two recommendations from other resident's relatives and we have not been disappointed. Four staff, in particular, have been extremely supportive and we appreciate their efforts.

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Review from John T (Husband of Resident) published on 19 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in Ayresome Court for about eighteen months, I think the staff - nursing and management are great and very pleasant. They are very quick to sort out any problems that arise.
My wife is always very clean and well looked after and the room is always spotless.
A lot of care homes tend
to have an air or odour about them but here smells nice and fresh all the time.

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Review from Hilary H (Daughter of Resident) published on 24 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very pleased with the care given to my mum. The staff were friendly, helpful and responded well to the problems facing mum. They looked after my sister and I well when mum passed away - responding immediately when her breathing stopped.

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Review from Julie C (Daughter of Resident) published on 24 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the care my mother was given was excellent. The staff was friendly and helpful. The help they gave my mother was the best I could expect.

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Review from H C (Daughter of Resident) published on 13 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not ask for better care for my mother in Ayresome Court Nursing Home. She has lived there for 21 months and the staff have all been so friendly and caring.

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Review from Mary R (Wife of Resident) published on 13 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ayresome Court is excellent in every respect. Wonderful staff. It is a very happy nursing home.

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Review from Shirley A (Daughter of Resident) published on 13 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the home to be very friendly and considerate. Extremely helpful and very very patient towards my mother and understanding. The home was very clearly homely. Nothing was too much trouble. We entered the home with my Mother as strangers, but we have left as friends. And will stay friends. I would
be more than happy to recommend the home to anyone who needed your services.

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Review from Victor A (Son-in-law of Resident) published on 13 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The treatment my Mother-inLaw received in her stay in Ayresome Court, was from her first day to her last day absolutely wonderful. You may well be proud, no extremely proud of the staff in your home, from the Manager to the cleaners. Well done everyone.

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Review from Catherine Y (Friend of Resident) published on 13 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 96 year old neighbour has been coming here for respite over the last several years. She enjoys coming and has made wonderful friends with both staff and residents. I enjoy coming to visit her and the staff are always friendly and chatty. My grandmother was here for her last few months 12 years ago
and we were so happy with her care.

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Review from Pat B (Daughter-in-law of Resident) published on 9 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was only in Ayresome court a short time but the care she and the family received was amazing.

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Review from J H (Daughter of Resident) published on 5 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Ayresome Court for well over 10 years and I can't fault the care she has received. The home is clean, all the staff very caring.

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Review from J B (Sister of Resident) published on 5 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very caring home and a pleasure to visit. Always clean and tidy and the staff extremely helpful.

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Review from Jacqueline A (Daughter-in-law of Resident) published on 5 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever you call, the staff are always so helpful and polite, cheerful. My father in law always looks well looked after. Can't fault anything.

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Review from Wilfred P (Father of Resident) published on 25 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter is in the home for temporary care and stay whilst alterations are made to her present home. During her stay, I have witnessed extremely good care towards her. The staff have been very very good in all they do. They are also very polite and nothing is any bother to them.

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Review from Teresa P (Mother of Resident) published on 25 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Whilst visiting our relative we have always found the staff very friendly and happy and always keen to help. The building and garden are well laid out and very clean and tidy. Overall a very good care home.

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Review from P T (Son-in-law of Resident) published on 19 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following two visits for respite care and visiting other care homes in the area prior to my mother-in-law's move into a home, we concluded Ayresome Court was the best home in the area for my mother-in-law. Since moving in, my mother-in-law has settled in much quicker than we expected and has been welcomed
and treated with great kindness and patience. The food has been scored highly too. I cannot speak too highly of the care she has experienced since moving to Ayresome Court.

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Review from L H (Daughter of Resident) published on 19 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always friendly and helpful. They give as much support to me as they do to my mum. Nothing is too much trouble. Someone is always available to speak to and any concerns are always dealt with. I cannot praise the staff enough for their commitment and dedication.

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Review from Louise M (Daughter of Resident) published on 14 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother suffered dementia and Alzheimers and was declining aged 93. Then home took her in and cared for her every need in great detail. What struck me most was the high quality of care across all sections, nursing, medical and caring, cleaning, food, laundry, maintenance and entertainment activities.
What gives the home its special warmth was the close collaboration and attention to detail shared by each staff team. Mum was very happy here up to the moment she died.

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Review from Alex G (Son of Resident) published on 11 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent his last few days in Ayresome Court Nursing Home after suffering a stroke at the age of 91. The manager and staff moved heaven and earth to get him transferred late on a Friday and avoid another weekend in the hospital.


During his short time here he was treated with dignity, respect

and affection by the happy helpful and caring staff.

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Current Review Score: 9.8 (9.774)

Overview of Review Score

The Review Score of 9.8 (9.774) out of 10 for Ayresome Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.774 for Ayresome Court Nursing Home is calculated as follows: ( (247 Excellents x 5) + (63 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 314 Ratings = 4.774

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ayresome Court Nursing Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (4)

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