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Highfield Care Home

The Meadowings, Yarm, Cleveland & Teesside TS15 9XH
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The staff are always happy, cheerful with nothing too much trouble.L R(Daughter-in-law of Resident/Service User)
Highfield Care Home, Yarm
Highfield Care Home, Yarm
Highfield Care Home, Yarm

Highfield Care Home, located in the historic town of Yarm, provides personalised residential and residential dementia care to older people.

The comfortable home has plenty of well designed areas for residents to relax, socialise and unwind. The garden, hobby room and patio area make great places for residents to pursue hobbies and interests as well as spend time with their loved ones.

Highfield boasts a selection of specially designed dining areas...  

Care Provided by Highfield Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia CareFrom £1,180From £1,298

Contact Highfield Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lisa Hesslewood (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2003
  • Number of floors: 1

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (1)

Highfield Care Home Reviews (122)

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9.5

Highfield Care Home has a Review Score of 9.5 (9.532) out of 10, based on 28 reviews in the last 2 years. Over all time Highfield Care Home has 122 reviews.

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Showing 122 reviews matching selected criteria
Review from H W (Daughter of Resident) published on 19 June 2025 Submitted via Postal Card
Overall Experience

Mum is being well looked after. Staff in general are very caring and compassionate. We feel able to raise any concerns with the staff, once raised they have been dealt with promptly.

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Review from Pia S (Daughter of Resident) published on 25 April 2025 Submitted via Postal Card
Overall Experience

Mum is always dressed, clean happy and relaxed when I visit her, The staff can always update me what she's been up to and any other observations. She has settled in well and the staff all know her and what she likes and doesn't like. The staff have been proactive in arranging any medical interventions required such as her gout and diabetes. Overall I am very happy with everything so far.

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Review from P B (Daughter-in-law of Resident) published on 3 April 2025 Submitted via Postal Card
Overall Experience
Great visit. Staff helpful and informative. Went to check immediately on a small growth I'd noticed on my mom-in-laws face, she said she'd get it checked by the DR - great! thanks.
Bedroom was nice and clean and tidy and cosy!
Manager was welcoming and made time for me.

Thank you!

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Review from Brian J (Husband of Resident) published on 3 March 2025 Submitted via Postal Card
Overall Experience

I have been visiting this home for 2 1/2 years and I am welcomed by very friendly staff every time I visit.

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Review from J R (Wife of Resident) published on 21 February 2025 Submitted via Postal Card
Overall Experience

Christmas day lunch, I was made to feel so welcomed and realised the high quality of care my husband was receiving was great. Also the quality of the food was also amazing. The member of the care team always greets me with a hug and always tells me to look after myself.

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Review from E J (Wife of Resident) published on 3 February 2025 Submitted via Postal Card
Overall Experience

All the staff are really helpful. My husband gets lots of help to get washed and dressed and access the things he needs. They always offer him a choice of tea or coffee even though they know he likes tea with one sugar. They always let us have our lunch together and give him time to finish his meals at his own pace.

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Review from K H (Friend of Resident) published on 29 January 2025 Submitted via Postal Card
Overall Experience

My friend seems content here. The staff care for her. She can be difficult to help with her personal care but since she came here the staff have won her over. Activities are particularly good for my friend as she is happy to join in and loves the exercise classes.

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Review from Richard H (Son of Resident) published on 15 August 2024 Submitted via Website
Overall Experience
My Mam, who suffered from vascular dementia, was brought into Highfield for respite care when my Dad went into hospital. It was immediately clear that the staff were both kind and skilled in dealing with dementia and she was immediately happier and calmer at Highfield than she had been at home with us (which she found a confusing and difficult environment). When my Dad was discharged from hospital, the council decided he could not cope at home and at our request placed him at Highfield to be with my Mam.

For the five months that my Mam was at Highfield and the eight months that my Dad was a resident, I was constantly in awe of the patience, kindness and skill of the team there. This was true of everyone from the care assistants, and nursing staff right through to the management team. They even helped teach me the best way to interact with my Mam as she deteriorated; I can't thank them enough for their care.

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Review from K A (Daughter of Resident) published on 7 August 2024 Submitted via Postal Card
Overall Experience

Mother has been a resident for 6 months approx. The staff (majority of) are kind and caring.

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Review from H A (Granddaughter of Resident) published on 3 April 2024 Submitted via Postal Card
Overall Experience

Nana recently moved into Highfield (six weeks). The whole process has been excellent, well-organised and very smooth. We were reassured by the caring approach of the staff. Nana has settled quickly and is loving the company. She can't speak more highly of the staff. Thank you.

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Review from Julie S (Daughter of Resident) published on 28 March 2024 Submitted via Postal Card
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My mam has lived here over two years and is settled and content. The staff are friendly.

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Review from M S (Wife of Resident) published on 8 December 2023 Submitted via Postal Card
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I needed respite for my husband who has Parkinson's and dementia and I was very pleased to find such a care home for him - they looked after him very well and I thank them very much for their care and support.

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Review from K H (Husband of Resident) published on 30 November 2023 Submitted via Postal Card
Overall Experience
Think my wife was on dementia wing.
She has not got dementia.
Staff were always very busy.
She felt isolated and waiting a while.

She felt out of place.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Highfield Care Home

Thank you for taking the time to leave a review of Highfield Care Home. I am sorry to hear that you feel that the care your wife received was not how you feel it should have been. All our staffing dependencies are reviewed monthly or beforehand if there have been any changes to our residents'...  

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Review from H M (Daughter of Resident) published on 17 October 2023 Submitted via Website
Overall Experience
I just don’t understand the 5-star reviews, this care home is lacking in so many areas. There are some lovely carers, however, my dad is not being cared for as I would like for him to be. The food has been atrocious, with no chef for weeks and residents lived off sausage rolls, beans and frequent takeaway pizza. There is no nutritional value to the food.

The home smells permanently and is often dirty. There are not enough staff for residents and we often find dad sitting in dirty underwear, only getting attention when my mum raises the need. Teeth and fingernails are not cleaned regularly. Recently underwear with excrement in them have been found twice in his drawers, no one knows how it is getting there. The whole place needs a huge shake-up. There is a new manager and I hope she makes changes (the last one was totally ineffective and rarely seen). I couldn’t recommend it to anyone.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Highfield Care Home

Thank you for taking the time to leave a review of Highfield Care Home. I am sorry to hear that you feel that the care your dad receives is not how you feel it should be. You feel there is no chef, and the food is of no nutritional value. We currently do have a chef and a head chef is onboarding....  

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Review from Jason A (Son of Resident) published on 15 August 2023 Submitted via Postal Card
Overall Experience
The management and staff are totally and utterly amazing, each and every one of them.

I feel so much better knowing that these people are looking after my beautiful mum.

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Review from M W (Sister of Resident) published on 13 July 2023 Submitted via Website
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My sister has been in Highfield Care Home for almost 3 years. During this time her care has been excellent. The staff are all very caring and attentive. She is always kept very clean and tidy. She enjoys the meals and seems to be completely at ease and happy in the environment. I visit her often and I am always welcomed by the staff. The atmosphere is very homely. The Home is always very clean and tidy. I feel I am extremely lucky that she has been placed in Highfield. I have great admiration for the staff. The Manager, his Deputy, and the Administrator are always available and willing to help me with any concerns I may have.

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Review from W Y (Wife of Resident) published on 28 March 2023 Submitted via Postal Card
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From the initial contact, everyone has been friendly and helpful. There always seems to be a happy atmosphere. I have noticed how skilfully the staff deal with difficult patients. When my family visit there is always a cheerful smile as we are let in and usually a comment about our family resident. I know my husband has appreciated the good food here and if applicable the staff offer a drink to us. Thank you all!

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Review from Simon E (Son of Resident) published on 23 March 2023 Submitted via Postal Card
Overall Experience

Can't praise Highfield Care Home enough. All Dad's needs are met and I find all staff pleasant, friendly and efficient. No complaints here.

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Review from P H (Resident / Service User) published on 23 March 2023 Submitted via Postal Card
Overall Experience

Great staff. I like living here.

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Review from P B (Son of Resident) published on 21 March 2023 Submitted via Postal Card
Overall Experience

Mam spent her last three months at Highfield, she had suffered from dementia for a number of years and was recovering from a bad fall. The staff at Highfield made her very welcome. The care she received from all the staff was excellent. They not only looked after mam through a very difficult time but also the family making our visits pleasant happy times with fun and laughter. Thank you Highfield for the love, friendship and care given to mam

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (15) & Events (0)

News
  • 10 Mar 2026

    Residents at Highfield Care Home in Yarm, Stockton on Tees, enjoyed a heartwarming celebration of International Women's Day, as members of Soroptimist International Stockton-on-Tees paid a special visit to mark...

  • 04 Mar 2026

    Residents at Highfield Care Home in Yarm, Stockton-on-Tees, are enjoying a new mid-week highlight: a weekly Afternoon Tea that is quickly becoming a much-loved tradition. Every Wednesday at 2:30pm, Chef...

  • 04 Mar 2026

    Residents at Highfield Care Home in Yarm, Stockton-on-Tees, are enjoying a new mid-week highlight: a weekly Afternoon Tea that is quickly becoming a much-loved tradition. Every Wednesday at 2:30pm, Chef...

Upcoming Events

There are no upcoming events for Highfield Care Home.

Awards / Recognitions (13)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 30 Jun 2021Recipient: Highfield Care Home

Accreditations

There are no accreditations posted yet for Highfield Care Home.

Meet the Team (0)

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