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Barchester Briardene Care Home

West Avenue, Billingham, Cleveland & Teesside TS23 1DA
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My mum has been here for over 7 years and the staff are amazingRachael A(Daughter of Resident/Service User)
Barchester Briardene Care Home, Billingham
Every member of staff that I have seen interact with my mam have shown compassion towards her.N T(Daughter of Resident/Service User)
Barchester Briardene Care Home, Billingham
I only have positive things to say about The BriardeneBarbara M(Wife of Resident/Service User)
Barchester Briardene Care Home, Billingham

At Briardene, professionals enhance life quality through a high standard of care and support for people living with dementia and associated challenging behaviours.

The service is provided by a multi-disciplinary team with all care and treatment programmes tailored to assessed needs. Emphasis is focused on enhancing life quality through the maintenance of social functioning and the reduction of challenging behaviour.

A capable and experienced team work hard to deliver true person-centred...  

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Care Provided by Barchester Briardene Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Dementia Nursing Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Barchester Briardene Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • June Hoggart-MacDonald (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (34)
  • Single Rooms with ensuite Wet Room (34)

Barchester Briardene Care Home Reviews (61)

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9.9

Barchester Briardene Care Home has a Review Score of 9.9 (9.923) out of 10, based on 32 reviews in the last 2 years. Over all time Barchester Briardene Care Home has 61 reviews.

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Showing 61 reviews matching selected criteria
Review from J L (Daughter of Resident) published on 12 August 2021 Submitted via Postal Card
Overall Experience

Really satisfied with the acre my dad gets. Lovely atmosphere and friendly staff. My dad suffers with dementia and the staff are really caring. They are amazing.

Reply from June Hoggart, Manager at Barchester Briardene Care Home

Thank you for this lovely review. The team are very pleased that you have taken the time to do this.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 March 2019
Overall
Outstanding
  • CaringOutstanding
  • EffectiveOutstanding
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

No Vacancies

Posted: 01 September 2026

No Current Bed / Place Vacancies

News (1) & Events (0)

News
  • 16 Feb 2026

    Staff and residents at Barchester’s Briardene care home in Billingham were delighted to finally reach their goal of an overall score of 10 on the independent internet care home reviews...

Upcoming Events

There are no upcoming events for Barchester Briardene Care Home.

Awards / Recognitions (20)

Accreditations

There are no accreditations posted yet for Barchester Briardene Care Home.

Meet the Team (4)

June Hoggart
June HoggartJob Title General Manager

Hi, my name is June, and I am the General Manager here at the Briardene Suite.

Kerry Smith
Kerry SmithJob Title Deputy Manager/Clinical Nurse

Hi, my name is Kerry and I am the Deputy Manager/Clinical Lead at Briardene.

Lisa Robb
Lisa RobbJob Title Administrator

Hello, I’m Lisa and I am the Home Administrator here at Briardene. I work closely with the General Manager and the staff, visitors and families with any queries, problems or questions they may have. I assist with the transitioning into the home, whether it be a new resident or staff member and I am always here to help where I can, my door is always open.

I look after the home’s financials such as Budgets and expenditures, Purchase Ordering, Sales Ledger, Management Accounts and Petty Cash.

I oversee the home's HR processes, recording of staff hours, recruitment and training records.

I joined the team here at Briardene in 2018 and I have never looked back, it is a fabulous place to work where residents and colleagues are now my extended family. I was in the military for a lot of years and coming to work here really helped me settle back into civilian life. I brought with me a vast amount of knowledge and experience in the Administration field as it has been a huge part of my career from leaving school, however, the training I have received working in a Barchester home has really expanded this knowledge.

Claire Gibson
Claire GibsonJob Title Therapy Coordinator

Claire Gibson, Dip HE BSc (Hons) Psych and Couns is the Therapy Coordinator and the Head of the Therapy Department, the well-being champion for the staff and The Dementia Champion for the residents at Briardene. The Therapy Team Claire leads consists of an Activities Organiser, a Holistic Therapist and a Music Therapist. Claire supports and guides her team to provide meaningful and enriching interventions that have a positive impact on the resident's Biopsychosocial well-being.

Her approach has very many different levels to it from those residents who can complete a task/occupation from start to finish with minimal support to another resident who may be involved in the group for emotional sensory support using feeling, tasting, smelling evoking memories.

Claire’s ethos is everyone still has the ability it’s how we unlock it to its full potential to have a positive impact on their life and their families. The families see the positive changes and often comment that they can’t believe the difference in their loved ones. Claire’s individual personality and professional approach inspire those around her showing how anything is possible in Dementia with the right approach for the individual resident. Claire has achieved many awards recognising her hard work and approach to those living with Complex Dementia care needs, these include 3 divisional awards for activities/therapies and 2 regional awards, 1 for activities and 1 for Customer Care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Briardene Care Home to verify any information. View our terms and conditions. Barchester Briardene Care Home has an Enhanced Service -more info.