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Victoria House Care Home

Bath Lane, Stockton-on-Tees, Cleveland & Teesside TS18 2DX
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When visiting, we have always found our mother to be very well cared forJanet B(Daughter of Resident/Service User)
Victoria House Care Home, Stockton-on-Tees
Victoria House Care Home, Stockton-on-Tees
Victoria House Care Home, Stockton-on-Tees

The team at Victoria House Care Home, situated in the residential area of Stockton, supports older people to lead their best lives with personalised residential, nursing and dementia care.

The friendly home offers many facilities for residents to enjoy such as on-site hair salon, spacious garden and sensory room and the enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new skills.

The catering team at Victoria House...  

Care Provided by Victoria House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,238From £1,362
Residential Dementia CareFrom £1,276From £1,403
Nursing CareFrom £1,472From £1,621
Nursing Dementia CareFrom £1,528From £1,682

Contact Victoria House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Amanda Gell(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (70)

Victoria House Care Home Reviews (110)

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9.6

Victoria House Care Home has a Review Score of 9.6 (9.578) out of 10, based on 15 reviews in the last 2 years. Over all time Victoria House Care Home has 110 reviews.

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Review from Graham M (Son of Resident) published on 20 May 2026 Submitted via Postal Card
Overall Experience

I have been my mother's condition deteriorate over the last 6 months since the she started life @ Victoria. Your staff have cared for her wonderfully. She needs more supervision now and with Sherren and Hilda's expert guidence the has settled in very well. Keep up the good work. Graham.

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Review from Kelly B (Daughter of Resident) published on 20 May 2026 Submitted via Postal Card
Overall Experience

Victoria House staff have been amazing looking after my mam staff are lovely friendly and very polite and helpful. My mam has settled in really well which I'm happy about. My mam trys to eat much as she can. Food looks amazing in Victoria House and lots of activities for my mam to get involved in and likes to go out. Victoria House is very clean and pleasent place to stay.

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Review from Jaqueline D (Daughter of Resident) published on 20 May 2026 Submitted via Postal Card
Overall Experience

Mum was really happy here and the family were happy with the home too. Very clean, wonderful staff, friendly, helpful, caring and kind. So glad we chose this care home.

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Review from Michael B (Son of Resident) published on 3 March 2026 Submitted via Postal Card
Overall Experience

Victoria House has exceeded all our expecations. My father has settled in really well. The home has a caring relaxed feel. The staff are caring, thoughtful and kind. The bedrooms are clean and comfortable, the food is excellent. I would recommend this home.

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Review from Andrew W (Partner of Resident) published on 2 February 2026 Submitted via Postal Card
Overall Experience

I have found the carers and nurses are all kind and are helpful in every regard, even under the most trying of situations. The level of empathy shown to residents is exemplary and is to be commended. The housekeeping of the care home is excellent and the recent improvements are welcomed.

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Review from Jan R (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card
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Mam gets well looked after in Victoria House, well fed and watered, always clean and tidy. Spotless home and loving her trips out on the mini bus.

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Review from K A (Daughter of Resident) published on 24 June 2025 Submitted via Postal Card
Overall Experience
Staff are approachable to ask questions.
The manager has helped with any concerns my family have had.
Garden area is getting improved, able to sit outside to enjoy sun.

Need activities to be done in Victoria Part.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Victoria House Care Home

Thank you for taking the time to review Victoria House, we really appreciate it.We have just appointed a Well Being Coordinator who is currently completing our induction and will be joining Victoria House very soon.

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Review from P M (Wife of Resident) published on 16 June 2025 Submitted via Postal Card
Overall Experience

I was very happy to leave my husband in Victoria House for respite. All the staff are very caring and looked after him well. Wouldn't hesitate to leave him there again. Highly recommend.

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Review from A D (Cousin of Resident) published on 12 June 2025 Submitted via Postal Card
Overall Experience
My cousin always seems to be happy at Victoria House (a lot more than she was where she resided previously).
The staff are always Pleasant and polite.

Her room IS always clean and her personal hygiene is taken care of with care and dignity.

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Review from J C (Daughter of Resident) published on 3 February 2025 Submitted via Postal Card
Overall Experience
My Mum moved into Victoria House and is temporary for now. I am hoping she can stay permanently. The staff are always pleasant and polite and friendly. Mam is well looked after and seems quite settled.

Her room is homely and we have been allowed to put up pictures from home. Mam is always clean and tidy and well looked after. I have no concerns.

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Review from Jane R (Daughter of Resident) published on 20 November 2024 Submitted via Website
Overall Experience

Our late father spent his last few weeks in Victoria House & we couldn't have picked a better place for him to be looked after. The minute my sister & I went for a look around it had such a welcoming feel about it. The staff were so caring & couldn't do enough for dad & us. We had only just lost our mother when Dad was admitted to Victoria House we were feeling very emotional. The staff were extremely supportive & went out of their way to make sure we were ok. We would highly recommend Victoria House to anyone who might be looking for a Care Home for a loved one in the near future.

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Review from K R (Daughter of Resident) published on 20 November 2024 Submitted via Postal Card
Overall Experience

My Dad was a resident at Victoria House between 6/9/24 and 8/10/24 in the nursing department. During this time we found that the home met and exceeded our expectations. We have had experiences with 2 other care homes in the Stockton On Tees area and can say hand on heart that Victoria House provided the best care. The care from all staff was excellent, response time to any request was extremely quick and efficient. The food was of such a high standard. My family and I would like to express our thanks to you all.

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Review from D W (Daughter of Resident) published on 2 October 2024 Submitted via Website
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All the staff are very friendly, calm, attentive and professional.
My Mum is very happy to be here, and I'm happy that Mum's happy.
The nurses keep me updated and the communication is excellent.
The place is always clean and tidy.

No complaints from us. 10 out of 10!

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Review from Abi M (Daughter of Resident) published on 23 September 2024 Submitted via Postal Card
Overall Experience

Fantastic staff, great service. Take really good care of my mum.

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Review from Steve N (Son of Resident) published on 23 September 2024 Submitted via Postal Card
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We recently had a lovely afternoon tea organised by the home and have frequently observed my mum having fun and enjoying her stay.

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Review from Ben S (Son of Resident) published on 19 April 2024 Submitted via Postal Card
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Since my mum moved over here, I have been so happy with how she has settled. All the staff, without exception, have been amazing! Showing real, genuine care, love and attention. Whether I visit Monday morning or Sunday night, it is always consistent and I have so much appreciation and thanks to all the staff. Thank you.

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Review from Gary H (Husband of Resident) published on 17 April 2024 Submitted via Postal Card
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The home is making my wife's life so comfortable and the care is excellent. Can't fault anything we are always made welcome as a family. The staff are so pleasant and caring for my wife. All needs are met and she is made as comfortable as possible. I would recommend anybody to place their family member here.

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Review from Laura H (Daughter of Resident) published on 17 April 2024 Submitted via Postal Card
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Staff very kind and caring. Very happy with the support caregivers who care for my mum. The environment is clean, tidy home, very welcoming relaxed and happy. Thank you all so much to all staff in all departments.

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Review from A S (Niece of Resident) published on 10 April 2024 Submitted via Website
Overall Experience

My uncle is residing in your care home at present. From the first point of contact with the home manager to nursing staff and care staff, I have been very impressed. Every time you phone, the staff are very polite and most helpful and on visiting, the interaction with the staff and residents is amazing. So please accept my appreciation for all that you do and you should all be very proud of your nursing home.

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Review from P L (Son of Resident) published on 4 October 2023 Submitted via Postal Card
Overall Experience

Victoria House is a well-run nursing home. It is very clean and the staff friendly. Having visited a number of different nursing homes over the last couple of years, I would say Victoria House is one of the best.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (18) & Events (0)

News
  • 14 Oct 2025

    Residents, families, and members of the local community are in for a nostalgic treat this month as HC-One’s Victoria House Care Home in Stockton-on-Tees proudly hosts its first-ever Classic Car...

  • 14 Oct 2025

    HC-One’s Victoria House Care Home, in Stockton-on-Tees, is set to attend a special Fundraising Evening taking place on Friday, October 24, at 7pm at The Don Bar in Thornaby. This...

  • 18 Sep 2025

    HC-One’s Victoria House Care Home, in Stockton-on-Tees, has proudly shone the spotlight on one of its remarkable residents, Paul William Stephenson, a former RAF National Serviceman as the nation celebrates...

Upcoming Events

There are no upcoming events for Victoria House Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Victoria House Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Victoria House Care Home

What types of Care is Victoria House Care Home registered for?

Older Person Care, Dementia, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Victoria House Care Home have?

There are 70 Single Rooms.

What are the Facilities & Services at Victoria House Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Victoria House Care Home to the centre of Stockton-on-Tees?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Victoria House Care Home to verify any information. View our terms and conditions. Victoria House Care Home has an Enhanced Service -more info.